15-8
Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide
OL-27038-01
Chapter 15 First-Time Setup
Setting Up CTS Components
Selecting the Light Level
When adjusting the images on the display screens for the Cisco TelePresence system, you must take the
color temperature of the ambient light in the room into consideration. For more information about
ambient light, see the
“Lighting Considerations For the TX9000 and TX9200” section on page 2-8
in
Chapter 2, “Room Requirements for the TX9000 and TX9200 Systems.”
Troubleshooting Displays
Use
to troubleshoot problems with the images on the displays.
Table 15-1
Troubleshooting Chart for Display Problems
Problem
Possible Cause
Action
Power-on test indicates the
displays turn on in the
wrong sequence. The
normal power on sequence
is the left, center, then right
display screen.
Video cable is not connected to its
corresponding codec connector.
Ethernet cable from secondary
codec is not plugged into the
correct port on the primary codec.
Check that the cable from each
display is plugged into the correct
connector on its corresponding
codec.
Plug the video-to-video cable into
the display connector on the
correct codec, as follows.
•
Plug the center display into the
primary codec.
•
Plug the participant’s left
display into the left secondary
codec.
•
Plug the participant’s right
display into the right
secondary codec.
No image.
Power cable is not plugged in.
Power switch on the back of the
display is off.
Check power connections and
switches on each display.
No image.
Video cable is not connected.
(CTS-1000 only) Check that the
LED is lit at the bottom front of
each display and is either green or
amber.
Contact Cisco technical support if
you are certain that the cabling is
correct and power is applied to the
system, but no image is seen on the
display.