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3-4
Solaria One User Manual
020-100841-02 Rev. 1 (11-2012)
Section 3: Access the Projector and Run Diagnostics
3.5
Run the Projector Interrogator
Image disruption can occur if you run the interrogator during a show. To run the Christie IMB interrogator, see
Run a System Interrogation on page 13-13.
The interrogator captures diagnostic information that you can use to assist Christie service personnel diagnose
and correct projector issues. To access the Interrogator menu, you need Operator, Administrator, or Service
permissions.
When you run the interrogator, you cannot modify projector settings.
Log files are compressed into a 7z or 7-zip file format. A tool for opening these archives can be downloaded
from
http://www.7-zip.org
.
1. Tap
Menu
>
Diagnostics
>
Interrogator
.
2. Tap
Basic Mode
. A basic projector interrogation returns only projector log files.
- or -
Tap
Enhanced Mode
. An enhanced interrogation returns projector log files and registered batch files.
3. Tap
Yes
.
4. Insert a USB flash drive in the USB port on the side of the touch panel controller (TPC).
5. Tap
Download to USB
.
3.6
Retrieve System Logs
System logs can help you identify and correct projector issues. To retrieve system logs you need Operator,
Administrator, or Service permissions.
1. Tap
Menu
>
Diagnostics
>
System Logs
.
2. Select a start date for the logs in the
From
list.
3. Select an end date for the logs in the
To
list.
4. Select a log type in the
Type
list.
5. Select the severity type in the
Severity
list.
6. Tap
Retrieve Logs
.
7. To download the log files to a USB:
a. Insert a USB flash drive in the USB port on the side of the touch panel controller (TPC).
b. Tap
Download to USB
.
3.7
Run a Server Test
You can run a server test to search the subtitle and metadata .xml files for errors in content or in transmission
from the server. You cannot use a server test to turn metadata or subtitling off or on.
1. Tap
Menu
>
Diagnostics
>
Server Test
.
2. Enter the location of the metafile in the
Meta File URI
field.
- or -
Enter the location of the subtitle file in the
Subtitling URI
field.
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