Canon LASER SHOT LBP3500, User Manual

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Print Quality Problems
7
Tr
oub
leshooting
Print Quality Problems
If any problem occurs while you are using the printer, take the following measures
depending on the symptoms.
IMPORTANT
•
If a message appears in the Printer Status Window, follow the directions in the message.
•
When a paper jam occurs, see "Paper Jams," on p. 7-4.
•
If a symptom that is not indicated in this section occurs, if none of the indicated remedies
do not solve the problem, or if you cannot determine the problem, contact your local
authorized Canon dealer.
White streaks appear.
Cause 1 The toner cartridge has run out of toner.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2)
Cause 2 The drum in the toner cartridge has deteriorated.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2)
Printed pages have white specks.
Cause 1 Appropriate paper is not being used.
Remedy Replace the paper with one that can be used and print again. (See "Paper
Requirements," on p. 2-2)
Cause 2 Paper is damp since the paper has been stored in unsuitable condition.
Remedy Replace the paper with new one and print again. (See "Paper Requirements,"
on p. 2-2)
Cause 3 The drum in the toner cartridge has deteriorated.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2)