Canon imageRUNNER ADVANCE C3330 Series, Troubleshooting Manual, Page: 84 / 200

Copier Color | iR-ADV C3330/C3325/C3320 Series |
The LCD control panel displays a blank screen due to the
disconnection of the HDMI cable
[Symptom]
In the machines prior to the Countermeasure cut-in serial number in factory described below LCD control panel may be completely
white display.
[Cause]
The above symptom occurs when the HDMI cable connected to the control panel PCB comes off from the wire bracket and breaks
by being pinched by the lower cover of the control panel.
[Service work]
When the above symptom occurs, follow the steps with referring Service Manual.
1) Remove the control panel.
2) Check to ensure that the HDMI cable is not pinched.
2-a) If the cable is pinched, proceed to the step 3).
2-b) If the cable is not pinched, suspend the work and check other causes.
3) Prepare a new HDMI cable and the new type lower cover (FE3-2476-020), and replace.
4) Reassemble the step 1) in reverse order.
[Service parts]
No. Part Number Description
1 Old FE3-2476-010 COVER, LOWER
New FE3-2476-020 COVER, LOWER
[Countermeasure cut-in serial numbers in factory]
Model Serial number
iR-ADV C3330 AS 230V QTZ02072
iR-ADV C3325 AS 230V QUB01173
iR-ADV C3320 AS 230V QUC02775
iR-ADV C3330 CN 220V QUE00822
iR-ADV C3325 CN 220V QUF00958
iR-ADV C3320 CN 220V QUG02246
iR-ADV C3320L CN 220V QUH02418
iR-ADV C3330 CN 220V G TYT00503
iR-ADV C3325 CN 220V G TYV00502
iR-ADV C3320 CN 220V G TYX00501
iR-ADV C3330i EUR 230V QTF06129
iR-ADV C3325i EUR 230V QTS11319
iR-ADV C3320i EUR 230V QTT10023
iR-ADV C3320 EUR 230V QTU00964
iR-ADV C3330 IND 230V RJS00576
iR-ADV C3325 IND 230V RJU00582
iR-ADV C3320 IND 230V RJV01657
iR-ADV C3330 KR 220V QUJ00852
iR-ADV C3325 KR 220V QUK03499
iR-ADV C3320 KR 220V QUL02000
iR-ADV C3330i LTN 230V RJQ00722
iR-ADV C3325i LTN 230V RJR00758
iR-ADV C3330 TW 120V QUM00501
iR-ADV C3325 TW 120V QUN00501
iR-ADV C3320 TW 120V QUP00501
iR-ADV C3330i US 120V QTV04753
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