Cabletron Systems MMAC-Plus SFCS-1000, Configuration Manual

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C-11
AMI Operation Commands
C.2.8 Panic Acknowledgment Commands
On occasion, the SCP may go into a state called panic, in which it reboots,
closes a user out of session, or goes into a hung or frozen state as the result of
a software bug. When the SCP returns to a normal state and an active session
is running again, the first thing the user should do is to use the
operation
panic show AMI command to display information about what happened to
the SCP when it panicked. This information helps FORE’s Technical Support
staff to diagnose the problem. Typing
panic ? at the prompt at the operation
level displays the panic commands as follows:
localhost::operation>
panic ?
clear show
C.2.9 Clearing the Panic Flag
This command lets the user clear the panic acknowledgment flag without
viewing the contents of the panic dump file. Once the flag is cleared, the user
may return to normal operation.
NOTE:
Do not clear a panic condition until after you
have performed the following three steps.
1. Use the operation panic show command to display the contents
of the panic file.
2. Cut and paste this panic file information to another file on a host
and save that file.
3. Send this information via e-mail to FORE Technical Support along
with a description of the events leading up to the panic. Ask the
Technical Support staff to open a case for you based on that infor-
mation. Once you have sent them the information, you may clear
the panic.