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If You Are Having Difficulty with Your Machine

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Problems

Paper Handling and Printing Problems

Printing Difficulties

Difficulties

Suggestions

No printout

Check that the correct printer driver has been installed and selected.

Check to see if the machine's display is showing an error message.
See

Related Information

Error and Maintenance Messages

Check that the machine is online:

•

Windows Vista

and Windows Server

2008

Click

Start

Control Panel

Hardware and Sound

Printers

. Right-

click

Brother MFC-XXXX Printer

(where XXXX is your model name). Make

sure

Use Printer Online

is not listed. If it is listed, click this option to set the

driver Online.

•

Windows

7 and Windows Server

2008 R2

Click

Start

Devices and Printers

. Right-click

Brother MFC-XXXX

Printer

(where XXXX is your model name) and click

See what's printing

Click

Printer

in the menu bar. Make sure

Use Printer Offline

is not selected.

•

Windows

Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click

Settings

Control Panel

. In the

Hardware and Sound

group, click

View devices and printers

. Right-click the

Brother MFC-XXXX

Printer

(where XXXX is your model name). Click

See what's printing

. If

printer driver options appear, select your printer driver. Click

Printer

in the

menu bar and make sure

Use Printer Offline

is not selected.

•

Windows

Click

All apps

Windows System

Control Panel

. In the

Hardware

and Sound

group, click

View devices and printers

. Right-click the

Brother

MFC-XXXX Printer

(where XXXX is your model name). Click

See what’s

printing

. If printer driver options appear, select your printer driver. Click

Printer

in the menu bar and make sure

Use Printer Offline

is not selected.

•

Windows Server

2012

Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click

Settings

Control Panel

. In the

Hardware

group, click

View devices and printers

. Right-click the

Brother MFC-XXXX Printer

(where XXXX is your model name). Click

See what's printing

. If printer driver

options appear, select your printer driver. Click

Printer

in the menu bar and

make sure

Use Printer Offline

is not selected.

•

Windows Server

2012 R2

Click

Control Panel

on the

Start

screen. In the

Hardware

group, click

View

devices and printers

. Right-click the

Brother MFC-XXXX Printer

(where

XXXX is your model name). Click

See what's printing

. If printer driver

options appear, select your printer driver. Click

Printer

in the menu bar and

make sure

Use Printer Offline

is not selected.

One or more ink cartridges have reached the end of their life.
See

Related Information

Replace the Ink Cartridges

If old, unprinted data remains in the printer driver spooler, it will prevent new print
jobs from printing. Open the printer icon and delete all data as follows:

•

Windows Vista

and Windows Server

2008

Click

Start

Control Panel

Hardware and Sound

Printers

•

Windows

7 and Windows Server

2008 R2

598

Summary of Contents for MFC-J3530DW

Page 1: ...MFC J3530DW MFC J3930DW CAUTION Before using this product read carefully these instructions for correct operation Keep the User s Guide in a secure place for future reference 2017 Brother Industries Ltd All rights reserved ...

Page 2: ...intable Area 54 Paper Settings 55 Acceptable Paper and Other Print Media 60 Load Documents 70 Load Documents in the Automatic Document Feeder ADF 71 Load Documents on the Scanner Glass 73 Unscannable Area 74 Print 75 Print from Your Computer Windows 76 Print a Photo Windows 77 Print a Document Windows 78 Cancel a Print Job Windows 79 Print More Than One Page on a Single Sheet of Paper N in 1 Windo...

Page 3: ...ervices for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 164 Change Scan Button Settings from ControlCenter4 Windows 169 Change Scan Button Settings from ControlCenter2 Mac 173 Scan from Your Computer Windows 177 Scan Using ControlCenter4 Home Mode Windows 178 Scan Using ControlCenter4 Advanced Mode Windows 195 Scan Using Nuance PaperPort 14 or Other Win...

Page 4: ...umbers 324 Voice Operations 325 Store Fax Numbers 328 Set up Groups for Broadcasting 335 Telephone Services and External Devices 340 Phone Line Services 341 Caller ID 342 Voice Over Internet Protocol VoIP Telephone Line Interference 344 External TAD Telephone Answering Device 345 External and Extension Telephones 349 Fax Reports 354 Set the Transmission Verification Report s Style 355 Set the Fax ...

Page 5: ...k Machine Securely Using SSL TLS 457 Certificates and Web Based Management 458 Send or Receive an Email Securely 483 Configure Email Sending or Receiving Using Web Based Management 484 Send an Email with User Authentication 485 Send or Receive an Email Securely Using SSL TLS 486 Use IEEE 802 1x Authentication for a Wired or a Wireless Network 488 What Is IEEE 802 1x Authentication 489 Configure IE...

Page 6: ...essages When Using the Brother Web Connect Feature 577 Document Jams 579 Document is Jammed in the Top of the ADF Unit 580 Document is Jammed in the Bottom of the ADF Unit 581 Document is Jammed inside the ADF Unit 582 Remove Paper Scraps Jammed in the ADF 583 Printer Jam or Paper Jam 584 Paper is Jammed in the Front of the Machine 585 Paper is Jammed in the Back of the Machine 591 Remove Paper Sc...

Page 7: ...om Your Computer Windows 657 Monitor Machine Status from Your Computer Mac 662 Correct the Paper Feed to Clear Vertical Lines 664 Change the Print Setting Options When Having Printing Problems 665 Pack and Ship Your Brother Machine 667 Machine Settings 670 Change Machine Settings from the Control Panel 671 In the Event of Power Failure Memory Storage 672 General Settings 673 Save Your Favourite Se...

Page 8: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Definitions of Notes Trademarks Important Note 1 ...

Page 9: ...y hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Bold Bold style identifies buttons on the machine s control p...

Page 10: ...rks of Google Inc Use of these trademarks are subject to Google Permissions Mozilla and Firefox are registered trademarks of the Mozilla Foundation The Bluetooth word mark is owned by the Bluetooth SIG Inc and any use of such marks by Brother Industries Ltd is under license Intel is a trademark of Intel Corporation in the U S and or other countries Evernote and the Evernote Elephant logo are trade...

Page 11: ...008 R2 In this User s Guide the LCD messages of the MFC J3930DW are used unless otherwise specified In this User s Guide the illustrations of the MFC J3930DW are used unless otherwise specified The screens in this User s Guide are for illustration purposes only and may differ from the actual screens Unless otherwise specified the screens in this manual are from Windows 7 and OS X v10 10 x Screens ...

Page 12: ...other Machine Introduction to Your Brother Machine Before Using Your Machine Control Panel Overview Touchscreen LCD Overview Settings Screen Overview Navigate the Touchscreen Set the Ready Screen Access Brother Utilities Windows 5 ...

Page 13: ...computer while sending or receiving a fax into memory or while scanning a document into the computer Fax sending will not be stopped during printing from your computer However when the machine is copying or receiving a fax on paper it pauses the printing operation and then continues printing when copying or fax receiving has finished Firewall Windows If your computer is protected by a firewall and...

Page 14: ... Adjust the angle of the control panel by lifting it 2 Menu buttons Back Press to go back to the previous menu Home Press to return to the Home screen Cancel Press to cancel an operation 3 Dial Pad Press the numbers to dial telephone or fax numbers and to enter the number of copies 4 LED Power Indicator The LED lights up depending on the machine s power status When the machine is in Sleep Mode the...

Page 15: ...rolong print head life provide better ink efficiency and maintain print quality keep your machine connected to a power source at all times MFC J3930DW 3 2 5 6 4 1 1 NFC Near Field Communication symbol You can use card authentication by touching the IC card to the NFC symbol on the control panel If your Android device supports the NFC feature you can print from your device or scan documents to your...

Page 16: ...o turn the machine on Press and hold down to turn the machine off The touchscreen will display Shutting Down and will stay on for a few seconds before turning itself off If you have connected an external telephone or TAD it is always available If you turn the machine off using it will still clean the print head periodically to maintain print quality To prolong print head life provide better ink ef...

Page 17: ...machine is idle This Home screen is also called the Ready Mode screen When displayed it indicates that your machine is ready for the next command Home Screen 1 provides access to Fax Copy and Scan operations Home Screen 2 1 7 5 2 3 4 6 Home Screen 2 provides access to additional features such as Web Apps and USB operations Home Screen 3 1 7 5 2 3 4 6 Home Screen 3 provides access to additional fea...

Page 18: ... status Your machine is not connected to the wireless access point Press this button to configure wireless settings For more detailed information see the Quick Setup Guide Wireless network is connected A three level indicator in each of the Home screens displays the current wireless signal strength The wireless access point cannot be detected The wireless setting is disabled You can configure wire...

Page 19: ... Copy Shortcuts Press to copy to A3 or Ledger size paper using this preset menu 2 in 1 ID Copy Press to copy both sides of your identification card onto one page keeping the original card size Download Software Press to display information about downloading and installing software for mobile devices and computers 8 Stored Faxes 8 Stored Faxes displays how many received faxes are in the machine s m...

Page 20: ...con 10 The warning icon appears when there is an error or maintenance message press to view the details and then press to return to Ready mode This product adopts the font of ARPHIC TECHNOLOGY CO LTD MFC J3930DW There are three Home screens that you can access by swiping left or right or pressing d or c From the Home screens you can access Shortcuts Wi Fi setup Settings and Ink levels screens Home...

Page 21: ...ess to additional features such as A3 Copy Shortcuts 2 in 1 ID Copy and Download Software operations 1 Date Time Displays the date and time set on the machine 2 Quiet Mode This icon appears when the Quiet Mode setting is set to On The Quiet Mode setting can reduce printing noise When Quiet Mode is turned on the print speed becomes slower 3 Shortcuts Create Shortcuts for frequently used operations ...

Page 22: ...dicator in each of the Home screens displays the current wireless signal strength The wireless access point cannot be detected The wireless setting is disabled You can configure wireless settings by pressing the Wireless Status button 5 Settings Press to access the Settings menu 6 Ink Displays the available ink volume Press to access the Ink menu When an ink cartridge is near the end of its life o...

Page 23: ...ing software for mobile devices and computers 8 Stored Faxes 8 Stored Faxes displays how many received faxes are in the machine s memory Press to print the faxes 9 New Faxes 9 When Fax Preview is set to On New Faxes displays how many new faxes you have received and stored in the memory Press to view the faxes on the touchscreen If you receive a fax containing multiple paper sizes for example a pag...

Page 24: ... to return to Ready mode This product adopts the font of ARPHIC TECHNOLOGY CO LTD Related Information Introduction to Your Brother Machine New Information from Brother Set the Ready Screen Reduce Printing Noise Check the Ink Volume Settings Screen Overview Use the A3 Copy Shortcuts Error and Maintenance Messages Copy an ID Card 17 ...

Page 25: ...the notification settings such as Message from Brother and Firmware Auto Check are set to On Press to view the details Internet connection is needed and data rates may apply MFC J3930DW New information from Brother appears in the information bar when the notification settings such as Message from Brother and Firmware Auto Check are set to On Press to view the details Internet connection is needed ...

Page 26: ...Related Information Touchscreen LCD Overview 19 ...

Page 27: ... Preview Displays the Fax Preview setting Press to access the Fax Preview menu 3 Receive Mode Press to access the Receive Mode menu 4 Receive Mode Displays the current Receive Mode 5 Date Time Displays the date and time Press to access the Date Time menu 6 Wi Fi Press to set up a wireless network connection If you are using a wireless connection a three level indicator on the screen displays the c...

Page 28: ...If you are using a wireless connection a three level indicator on the screen displays the current wireless signal strength 4 Date Time Displays the date and time Press to access the Date Time menu 5 Receive Mode Press to access the Receive Mode menu 6 All Settings Press to access a menu of all of your machine s settings 7 Fax Preview Displays the Fax Preview setting Press to access the Fax Preview...

Page 29: ...the machine DO NOT touch the touchscreen immediately after plugging in the power cord or turning on the machine Doing this may cause an error MFC J3930DW Press your finger on the touchscreen to display and access all the settings and features and their available options Swipe left right or up down or press d c or a b to scroll through them IMPORTANT DO NOT press the touchscreen with a sharp object...

Page 30: ...Related Information Introduction to Your Brother Machine 23 ...

Page 31: ...he machine will go back to the screen that you have set 1 Press Settings All Settings General Setup Screen Settings Home Screen 2 Swipe up or down or press a or b to display the Screen 1 Screen 2 Screen 3 Shortcuts 1 Shortcuts 2 or Shortcuts 3 option and then press the option you want 3 Press The machine will go to your new Home screen Related Information Introduction to Your Brother Machine Set t...

Page 32: ...an options and then press the option you want in the default screen 3 Press MFC J3930DW You can change the default screen of the Copy and Scan mode 1 Do one of the following when changing the copy screen Press Settings All Settings General Setup Screen Settings Copy Screen when changing the scan screen Press Settings All Settings General Setup Screen Settings Scan Screen 2 Swipe up or down or pres...

Page 33: ...ows 8 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click All apps Brother Brother Utilities 2 Select your machine 3...

Page 34: ... 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click All apps Brother Brother Utilities 2 Click the drop down list and then select your model name if not already selected Click Tools in the left na...

Page 35: ...Home Paper Handling Paper Handling Load Paper Load Documents 28 ...

Page 36: ...r in Paper Tray 1 Paper Tray 2 Load Paper in the Multi purpose Tray MP Tray Load Paper in the Manual Feed Slot Unprintable Area Paper Settings Acceptable Paper and Other Print Media Error and Maintenance Messages Paper Handling and Printing Problems 29 ...

Page 37: ...y 1 Paper Tray 2 Load Paper in Paper Tray 1 Paper Tray 2 Load A4 Letter or Executive Size Paper in Paper Tray 1 Paper Tray 2 Load A3 Ledger or Legal Size Paper in Paper Tray 1 Paper Tray 2 Load Photo Paper in Paper Tray 1 Load Envelopes in Paper Tray 1 30 ...

Page 38: ...or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver MFC J3930DW You can use only plain paper in Tray 2 MFC J3930DW These instructions describe how to load paper in Tray 1 The steps for Tray 2 are very similar MFC J3930DW 1 If the paper support flap 1 is open...

Page 39: ...1 3 2 3 If you load Executive or B5 JIS size paper lift up the stopper 4 4 4 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled 32 ...

Page 40: ... paper from the tray and combine it with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 6 Make sure the paper length guide 1 touches the edges of the paper 1 7 Gently adjust the paper width guides 1 to fit the paper Make sure the paper guides touch the edges of the paper 1 8 Make sure the paper is flat in the tray and below the maximu...

Page 41: ...aper tray completely into the machine IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly Doing this may cause paper jams or paper feed problems 10 Pull out the paper support until it locks into place 11 Change the paper size setting in the machine s menu if needed 34 ...

Page 42: ...Related Information Load Paper in Paper Tray 1 Paper Tray 2 Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 35 ...

Page 43: ...ay you must change the Paper Size setting in the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver MFC J3930DW You can use only plain paper in Tray 2 MFC J3930DW These instructions describe how to load paper in Tray 1 The steps for Tray 2 are very ...

Page 44: ... to fit the paper size Make sure the triangular mark 3 on the paper width guide 1 and paper length guide 2 line up with the marks for the paper you are using 1 3 2 3 5 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled 37 ...

Page 45: ... paper from the tray and combine it with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 7 Make sure the paper length guide 1 touches the edges of the paper 1 8 Gently adjust the paper width guides 1 to fit the paper Make sure the paper guides touch the edges of the paper 1 9 Make sure the paper is flat in the tray and below the maximu...

Page 46: ...ush the paper tray completely into the machine IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly Doing this may cause paper jams or paper feed problems 11 Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 39 ...

Page 47: ... someone may bump into it The machine could fall and cause injury Before you collapse the paper tray take the paper out of the tray Rest the tray on a flat surface Push the green slider to the left and then push in the front of the tray to collapse it until it locks into place Put the paper in the tray Related Information Load Paper in Paper Tray 1 Paper Tray 2 40 ...

Page 48: ...g this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver MFC J3930DW 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machine as shown by the arrow 3 Do one of the following If you load Photo L 9 x 13 cm in the paper tray lift up...

Page 49: ...ORTANT DO NOT push the paper tray into the machine forcefully or quickly Doing this may cause paper jams or paper feed problems 7 Pull out the paper support until it locks into place 8 Change the paper size setting in the machine s menu if needed Related Information Load Paper in Paper Tray 1 Paper Tray 2 Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Pa...

Page 50: ...matically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver MFC J3930DW Before loading envelopes in the tray press the corners and sides of the envelopes to make them as flat as possible See Related Information About Envelopes 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely o...

Page 51: ...or quickly Doing this may cause paper jams or paper feed problems 5 Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 6 Change the paper size setting in the machine s menu if needed Related Information Load Paper in Paper Tray 1 Paper Tray 2 About Envelopes Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and P...

Page 52: ...he Paper Size and Paper Type settings if needed following the LCD instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has b...

Page 53: ...isfeeds Always make sure the paper is not curled or wrinkled 4 Gently load the paper in the MP tray with the printing surface face up Using A4 Letter Executive or B5 JIS Landscape orientation Using A3 Ledger B4 JIS Legal Folio Mexico Legal India Legal 16K 195 x 270 mm A5 A6 envelopes Photo Photo L Photo 2L B6 JIS or Index Card Portrait orientation 46 ...

Page 54: ...ng surface face up and the flap on the left as shown in the illustration See Related Information About Envelopes If you are having difficulty loading paper in the MP tray push the release lever 1 towards the back of the machine and then load the paper 1 47 ...

Page 55: ...tred pull it out and insert it again at the centre position 6 Do one of the following When using A4 or Letter size or smaller size paper Pull out the paper support until it locks into place When using paper larger than A4 or Letter size or envelopes Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 7 Change the paper size setting in the machine s m...

Page 56: ...Related Information Load Paper About Envelopes Choose the Right Print Media Error and Maintenance Messages 49 ...

Page 57: ... Open the manual feed slot cover 2 Slide the manual feed slot paper guides to fit the width of the paper you are using 3 Load only one sheet of paper in the manual feed slot with the printing surface face up Using both hands push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers Let go of the paper when you feel the machine pull it The LCD displays Ma...

Page 58: ... L Photo 2L B6 JIS or Index Card Portrait orientation When using envelopes load the envelopes with the printing surface face up and the flap on the left as shown in the illustration See Related Information About Envelopes When loading an envelope or a sheet of thick paper push the envelope into the manual feed slot until you feel the paper feed rollers grab it 51 ...

Page 59: ...and then unfold the paper support flap 2 2 1 If the document does not fit on one sheet the LCD will prompt you to load another sheet of paper Place another sheet of paper in the manual feed slot and then press OK When you feed paper larger than A4 or Letter size into the manual feed slot the machine holds the printed page after printing so it does not fall Once printing is complete pull out the pr...

Page 60: ... About Envelopes Choose the Right Print Media Error and Maintenance Messages 53 ...

Page 61: ...nd envelopes The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 12 mm 3 mm 12 mm 3 mm The Borderless print feature is not available for envelopes and 2 sided printing Related Information Load Paper Paper Handling and Printing Pr...

Page 62: ...d Paper Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Size Setting Set a Default Tray Based on Your Task Change Paper Tray Priority Shrink Page Size of an Oversized Incoming Fax 55 ...

Page 63: ...surface face up onto the paper tray at the front of the machine When you use glossy paper remove each sheet at once to prevent smudging or paper jams MFC J3930DW 1 Press Settings Tray Setting 2 Press the tray option you want 3 Press Paper Type 4 Press the paper type option you want Use plain paper only in Tray 2 5 Press Paper Size 6 Swipe up or down or press a or b to display the paper size option...

Page 64: ...pe settings The default setting is On MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings General Setup 2 Press a or b to display the Check Paper option and then press it 3 Press On or Off 4 Press MFC J3930DW 1 Press Settings All Settings General Setup Tray Setting Check Paper 2 Press On or Off 3 Press Related Information Paper Settings Load A4 Letter or Executive Size Paper in Paper...

Page 65: ... type and size you have set The machine feeds paper from the most appropriate tray using the tray priority order you have set Some trays are not available depending on your model 1 Press Settings All Settings General Setup Tray Setting For printing in Copy mode press Tray Setting Copy Tray Use For printing received faxes press Tray Setting Fax Tray Use For printing photos press Tray Setting JPEG P...

Page 66: ...lected in the tray select settings the machine will feed paper from the most appropriate tray for the paper type and size according to the tray priority setting 1 Press Settings All Settings General Setup Tray Setting 2 Press the Tray Setting Copy Tray Setting Fax Tray Setting Print or Tray Setting JPEG Print Media option 3 Press Tray Priority 4 Press the option you want 5 Press Related Informatio...

Page 67: ...When you print on inkjet paper coated paper and glossy paper be sure to choose the proper print media in the Basic tab of the printer driver or in the Paper Type setting on the machine When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray When using photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the printed surf...

Page 68: ... in the table If Brother paper is not available in your country we recommend testing various paper types before purchasing large quantities Brother paper Paper Type Item A3 Plain BP60PA3 A3 Glossy Photo BP71GA3 A3 Inkjet Matte BP60MA3 A4 Plain BP60PA A4 Glossy Photo BP71GA4 A4 Inkjet Matte BP60MA 10 x 15 cm Glossy Photo BP71GP Related Information Acceptable Paper and Other Print Media 61 ...

Page 69: ...m moisture direct sunlight and heat Avoid touching the shiny coated side of photo paper IMPORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped 1 1 1 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Related Information Acceptable Paper and Other ...

Page 70: ... on them Have clasps or staples Are pre printed on the inside Are self adhesive Have double flaps Self adhesive Double flaps You may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Before loading envelopes in the tray press the flaps edges and corners to make them as flat as possible as shown in the illustrations Fan the stack of envelopes ...

Page 71: ... Load Envelopes in Paper Tray 1 Load Paper in the Multi purpose Tray MP Tray Load Paper in the Manual Feed Slot 64 ...

Page 72: ...eration Paper Orientation and Capacity of the Paper Trays Use the User Defined Paper Size Option in the Printer Driver Paper Weight and Thickness Load A4 Letter or Executive Size Paper in Paper Tray 1 Paper Tray 2 Load Photo Paper in Paper Tray 1 Load Envelopes in Paper Tray 1 Load Paper in the Multi purpose Tray MP Tray Load Paper in the Manual Feed Slot 65 ...

Page 73: ...x 355 6 mm Yes Yes Yes Mexico Legal 215 9 x 339 85 mm Yes Yes Yes India Legal 215 x 345 mm Yes Yes Yes Folio 215 9 x 330 2 mm Yes Yes Yes 16K 195 x 270 mm Yes Executive 184 1 x 266 7 mm Yes B4 JIS 257 x 364 mm Yes Yes B5 JIS 182 x 257 mm Yes B6 JIS 128 x 182 mm Yes A5 148 x 210 mm Yes Yes A6 105 x 148 mm Yes Yes Cards Photo 10 x 15 cm Yes Yes Yes Photo L 9 x 13 cm Yes Photo 2L 13 x 18 cm Yes Yes I...

Page 74: ...ose tray MP tray 2 MFC J3930DW Landscape A4 Letter Executive B5 JIS Portrait A3 Ledger B4 JIS Legal Mexico Legal India Legal Folio A5 B6 JIS A6 Envelopes C5 Com 10 DL Monarch Photo 10 x 15 cm Photo L 9 x 13 cm Photo 2L 13 x 18 cm Index card 13 x 20 cm 16K 195 x 270 mm Plain Paper Recycled Paper 100 1 Inkjet Paper 20 Up to A4 Letter 5 Over A4 Letter Glossy Paper Photo 20 Up to A4 Letter 5 Over A4 L...

Page 75: ... Paper Size Option in the Printer Driver Use the User Defined Paper Size Option in the Printer Driver User Defined Size Paper Orientation Width 88 9 mm 297 0 mm Height 127 0 mm 431 8 mm Portrait MFC J3930DW Tray 1 and Tray 2 cannot be used for user defined paper sizes Related Information Choose the Right Print Media 68 ...

Page 76: ...kjet Paper 64 to 200 gsm 0 08 to 0 25 mm Glossy Paper 1 2 Up to 220 gsm Up to 0 25 mm Cards Photo Card 1 2 3 Up to 200 g m Up to 0 25 mm Index Card Up to 120 gsm Up to 0 15 mm Envelopes 80 to 95 gsm Up to 0 52 mm 1 BP71 260 gsm paper is specially designed for Brother inkjet machines 2 Up to 0 3 mm for MP Tray MFC J3930DW 3 Up to 220 gsm for MP Tray MFC J3930DW Related Information Choose the Right ...

Page 77: ...Home Paper Handling Load Documents Load Documents Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Unscannable Area 70 ...

Page 78: ... 900 mm when using the long paper function IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with correction fluid or written in ink are completely dry MFC J3930DW Your 2 sided documents can be faxed copied or scanned up to A3 size using ...

Page 79: ...DF document support 1 and then remove the document 1 IMPORTANT DO NOT leave any documents on the scanner glass If you do this the ADF may jam Related Information Load Documents Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 72 ...

Page 80: ...o 297 mm Weight Up to 2 kg To use the scanner glass the ADF must be empty 1 Lift the document cover 2 Place the document face down in the upper left corner of the scanner glass as shown in the illustration 3 Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam or press on the document cover Related Information Load Documents Copy a Document Telephone and Fax ...

Page 81: ...epends on the settings in the application you are using The figures below show the typical unscannable measurements Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax A3 3 mm 4 5 mm A4 3 mm Ledger 3 7 mm Letter 4 mm Legal Copy All paper sizes 3 mm Scan 1 mm 1 mm Related Information Load Documents 74 ...

Page 82: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac Print Data Directly from a USB Flash Drive 75 ...

Page 83: ...Single Sheet of Paper N in 1 Windows Print as a Poster Windows Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows Print as a Booklet Automatically Windows Print a Colour Document in Greyscale Windows Prevent Smudged Printouts and Paper Jams Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Print Settings Windows 76 ...

Page 84: ...he type of paper you are using IMPORTANT To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load 6 Click the Paper Size drop down list and then select your paper size 7 Select the Borderless check box if needed 8 For Color Mode select the Natural or Vivid option 9 In the Orientation field select the Portrait or Landscape...

Page 85: ...atch the type of paper you load 6 Click the Paper Size drop down list and then select your paper size 7 For Color Mode select the Natural or Vivid option 8 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 9 Type the number of copies ...

Page 86: ...rint or was sent to the print queue in error you may have to delete it to allow subsequent jobs to print 1 Double click the printer icon in the task tray 2 Select the print job you want to cancel 3 Click the Document menu 4 Select Cancel 5 Click Yes Related Information Print from Your Computer Windows Monitor Machine Status from Your Computer Windows 79 ...

Page 87: ...rientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 5 Click the Multiple Page drop down list and then select the 2 in 1 4 in 1 9 in 1 or 16 in 1 option 6 Click the Page Order drop down list and then select your page order 7 Click the Border Lin...

Page 88: ...XX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 Click the Multiple Page drop down list and then select the 1 in 2x2 Pages or 1 in 3x3 Pages option 5 Change other printer settings if needed 6 Click OK 7 Complete your print operation Related Information Print from Your Computer Wind...

Page 89: ... where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 5 Click the 2 sided Booklet...

Page 90: ...ght Short Edge Left 8 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres 9 Click OK to return to the printer driver window 10 Change other printer settings if needed The Borderless feature is not available when using this option 11 Click OK again and then complete your print operation 83 ...

Page 91: ...Related Information Print from Your Computer Windows Print Settings Windows Print as a Booklet Automatically Windows 84 ...

Page 92: ... may wrinkle 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar settin...

Page 93: ...t having to change the order of the printed pages You can specify the number of sheets in each smaller booklet set from 1 15 This option can be helpful when folding a printed booklet that has a large number of pages 9 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres 10 Click OK to return to the printer driver window 11 Change other printer ...

Page 94: ...prints your document in 256 levels of greyscale 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 For Colour Greyscale select Greyscale 5 Change other printer settings if needed 6 Click OK 7 Complete your print...

Page 95: ...udge option on the left side of the screen 6 Select one of the following options Media Type Option Description Plain Paper 2 sided Printing or Simplex Printing Off Select this mode to print at normal speed using a normal amount of ink Low Select this mode to print at a slower speed using a normal amount of ink High Select this mode to print at the same speed as Low but using less ink Glossy Paper ...

Page 96: ... printing properties or preferences button The printer driver window appears 3 Click the Print Profiles tab 4 Select your profile from the print profile list The profile settings are shown on the left side of the printer driver window 5 Do one of the following If the settings are correct for your print job click OK To change the settings go back to the Basic or Advanced tab change settings and the...

Page 97: ...Related Information Print from Your Computer Windows Create or Delete Your Print Profile Windows Print Settings Windows 90 ...

Page 98: ...anced tab and configure the print settings you want for the new Print Profile 4 Click the Print Profiles tab 5 Do one of the following To create a new print profile a Click Add Profile The Add Profile dialog box appears b Type the new profile name in the Name field c Click the icon you want to use to represent this profile from the icon list d Click OK The new Print Profile name is added to the li...

Page 99: ...ws 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardwa...

Page 100: ...ted media type Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly This option may cause slight blurring of the text 2 Print Quality Select the print resolution you want Because print quality and speed are related the higher the quality the longer it will take to print the document 3 Paper Size Select the size of the paper you want to use You can either ...

Page 101: ... the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen before the next page of the document is printed Reverse Order Select this option to print your document in reverse order The last page of your document will be printed first 7 Multiple Page Select this option to print multiple pages on a single sheet of paper or print ...

Page 102: ...ove its sharpness white balance and colour density This process may take several minutes depending on the image size and your computer s specifications 3 Ink Save Mode Select this option to print using lighter colours and emphasise image outlines The amount of ink that is saved varies depending on the type of documents printed Ink Save Mode may make your printouts look different than they appear o...

Page 103: ...quality or print speed Advanced Colour Settings Select the method that the machine uses to arrange dots to express halftones The printout colour can be adjusted to achieve the closest match to what appears on your computer screen Reduce Smudge Some types of print media may need more drying time Change this option if you have problems with smudged printouts or paper jams Retrieve Printer s Colour D...

Page 104: ... Print as a Booklet Automatically Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Change the Print Setting Options When Having Printing Problems 97 ...

Page 105: ...Photo Mac Print a Document Mac Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Mac Print More Than One Page on a Single Sheet of Paper N in 1 Mac Print a Colour Document in Greyscale Mac Prevent Smudged Printouts and Paper Jams Mac Print Options Mac 98 ...

Page 106: ...Paper Size pop up menu and then select your paper size To print photographs without margins select a borderless paper size option 5 Click the Orientation button that matches the way you want the photo to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPORTA...

Page 107: ...nd then select your paper size 5 Select the Orientation option that matches the way you want the document to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPORTANT To get the best print quality for the settings you have selected always set the Media Type o...

Page 108: ...your model name For more page setup options click the Show Details button 3 Select the Orientation option that matches the way you want the document to print 4 Click the application pop up menu and then select Layout The Layout setting options appear 5 In the Two Sided section select the Short Edge binding or Long Edge binding option 6 Change other printer settings if needed The Borderless feature...

Page 109: ...ur model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Layout The Layout setting options appear 4 Click the Pages per Sheet pop up menu and then select the number of pages to print on each sheet 5 Select the Layout Direction option 6 Click the Border pop up menu and then select your border line type 7 Change other printer setting...

Page 110: ...yscale 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Brother MFC XXXX where XXXX is your model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Colour Greyscale pop up menu and then select the Greyscale option 5 Change othe...

Page 111: ... 4 Click the Advanced print settings list 5 Click the Reduce Smudge menu 6 Select one of the following options Media Type Option Description Plain Paper 2 sided Printing or Simplex Printing Off Select this mode to print at normal speed using a normal amount of ink Low Select this mode to print at a slower speed using a normal amount of ink High Select this mode to print at the same speed as Low bu...

Page 112: ...ose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size 105 ...

Page 113: ...der Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided available only for certain models Select whether to print on both sides of the paper 5 Reverse Page Orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 106 ...

Page 114: ... page of the document is printed 2 Page Order Select the page order 3 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 4 Destination Paper Size Select the paper size to print on 5 Scale down only Select this option if you want to reduce the pages in your document when they are too large for the selected paper size If this opt...

Page 115: ...olour or greyscale printing The print speed is faster in greyscale mode than it is in colour mode If your document contains colour and you select greyscale mode your document will be printed using 256 levels of greyscale 5 Paper Source available only for certain models Select the paper source setting according to your print conditions or purpose 6 Advanced Change Data Transfer Mode Select the prin...

Page 116: ...itions This may be seen when you print vertical lines and they do not align If you encounter this problem turn off the Bi Directional Printing feature Color Settings 1 Color Mode Select the colour mode to suit your preference 2 Advanced Color Settings Click the disclosure triangle to view the Advanced Colour Settings Select the Colour Enhancement check box and then set the options using the slider...

Page 117: ...t a Document Mac Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Mac Print More Than One Page on a Single Sheet of Paper N in 1 Mac Change the Print Setting Options When Having Printing Problems 110 ...

Page 118: ...Home Print Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive Compatible USB Flash Drives Print Photos Directly from a USB Flash Drive 111 ...

Page 119: ...re not supported Compatible Memory Cards Slot USB flash drive USB slot Compatible USB Flash Drives USB Class USB Mass Storage Class USB Mass Storage Sub Class SCSI or SFF 8070i Transfer protocol Bulk transfer Only Format 1 FAT12 FAT16 FAT32 exFAT Sector size Max 4096 Byte Encryption Encrypted devices are not supported 1 NTFS format is not supported Related Information Print Data Directly from a US...

Page 120: ... Directly from a USB Flash Drive Even if your machine is not connected to your computer you can print photos directly from a USB Flash memory drive scan documents and save them directly to a USB flash drive Important Information about Photo Printing Print Photos from a USB Flash Drive on the Brother Machine 113 ...

Page 121: ... so on will not be recognised Direct photo printing must be performed separately from photo printing operations using the computer Simultaneous operation is not available The machine can read up to 999 files 1 on a USB flash drive Be aware of the following When printing an index or image the machine will print all the valid images even if one or more images have been corrupted Corrupted images wil...

Page 122: ... Machine Print Photos from a USB Flash Drive on the Brother Machine Preview and Print Photos from a USB Flash Drive Print a Photo Index Sheet Thumbnails from a USB Flash Drive Print Photos by Image Number Print Photos with Auto Cropping Print Borderless Photos from a USB Flash Drive Print the Date from Your Photo s Data Print Settings for Photos 115 ...

Page 123: ...u want to print and then press it To print all photos press Print All and then press Yes to confirm 4 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK Enter the number of copies using the dial pad 5 Press OK 6 Repeat the last three steps un...

Page 124: ...ing the touchscreen keyboard Press OK Enter the number of copies using the dial pad 5 Press OK 6 Repeat the last three steps until you have selected all the photos you want to print 7 Press OK 8 Read and confirm the displayed list of options 9 To change the print settings press Print Settings When finished press OK 10 Press Start Related Information Print Photos from a USB Flash Drive on the Broth...

Page 125: ...et File names cannot be printed correctly if they contain non alphanumeric characters but non alphanumeric characters do not affect photo print settings MFC J3530DW MFC J3930DW MFC J3530DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Index Print Print Index Sheet 3 If you want to change the print settings press Print Settings When finished press OK Option Description Paper Type Selec...

Page 126: ...reen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK Enter the number of copies using the dial pad 5 To change the print settings press Print Settings When finished press OK 6 Press Start MFC J3930DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Index Print 3 Press Print Photos Using Index No 4 Enter the imag...

Page 127: ...Related Information Print Photos from a USB Flash Drive on the Brother Machine Print a Photo Index Sheet Thumbnails from a USB Flash Drive Print Settings for Photos 120 ...

Page 128: ...MFC J3530DW MFC J3930DW MFC J3530DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Cropping 6 Press On or Off 7 When finished press or OK 8 Press Start MFC J3930DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Swipe l...

Page 129: ...s JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Borderless 6 Press On or Off 7 When finished press or OK 8 Press Start MFC J3930DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Swipe left or right or press d or c to display each photo When the photo you want appea...

Page 130: ...lash drive in the USB slot 2 Press JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Date Print 6 Press On or Off 7 When finished press or OK 8 Press Start MFC J3930DW 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Swipe left or right or press d or c to display each ph...

Page 131: ...orderless Expand the printable area to fit the edges of the paper Date Print Print the date on your photo Set New Default Save the print settings you use most often by setting them as the defaults Factory Reset Restore any changed print settings back to the factory settings MFC J3930DW Press the Print Settings button to display the settings shown in the table Option Description Print Quality Selec...

Page 132: ...ften by setting them as the defaults Factory Reset Restore any changed print settings back to the factory settings Related Information Print Photos from a USB Flash Drive on the Brother Machine Preview and Print Photos from a USB Flash Drive Print Photos by Image Number 125 ...

Page 133: ...Home Scan Scan Scan Using the Scan Button on Your Brother Machine Scan from Your Computer Windows Scan from Your Computer Mac Configure Scan Settings Using Web Based Management 126 ...

Page 134: ...ned Data to a USB Flash Drive Scan Multiple Business Cards and Photos Auto Crop Scan to an Editable Text File Using OCR Scan to Email Attachment Send Scanned Data to an Email Server Scan to FTP Scan to Network Windows Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 Change Scan Button Settings from ControlCenter4 Windows Change Scan Button S...

Page 135: ... When scanning a multi page A4 or letter size document position the short edge on top for portrait documents and position the long edge on top for landscape documents Orientation of the document Scan result Long edge first ADF Scanner glass Short edge first ADF Scanner glass Related Information Scan Using the Scan Button on Your Brother Machine 128 ...

Page 136: ...IN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job 5 Press the Scan Settings option and then press Set at Device To use the Scan Set...

Page 137: ... of the touchscreen and is highlighted in blue 4 Press to PC 5 Press to Image 6 If the machine is connected over the network swipe up or down or press a or b to display the computer where you want to send the data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 7 Do one of the following To change the ...

Page 138: ...brightness level Contrast Select the contrast level ADF Auto Deskew Available only for certain models Correct any skewed documents when they are scanned using the ADF Skip Blank Page Available only for certain models When On is selected blank pages are skipped Remove Background Colour Change the amount of background colour that is removed To save the settings as a shortcut press Save as Shortcut Y...

Page 139: ... you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job 5 Select the scan settin...

Page 140: ... PC 5 Press to File 6 If the machine is connected over the network swipe up or down or press a or b to display the computer where you want to send the data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 7 Do one of the following To change the settings press Options and then go to the next step Press ...

Page 141: ...tain models Correct any skewed documents when they are scanned using the ADF Skip Blank Page Available only for certain models When On is selected blank pages are skipped Remove Background Colour Change the amount of background colour that is removed To save the settings as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions...

Page 142: ...ctions to complete the scanning job 5 Select the scan settings you want to change and then press OK Option Description Scan Type Select the scan type for your document Resolution Select the scan resolution for your document File Type Select the file format for your document Document Size Select your document size Scan Long Paper ADF Available only for certain models Scan a long document using the ...

Page 143: ...ve MFC J3930DW 1 Load your document 2 Insert a USB Flash memory drive into your machine The LCD automatically changes 3 Press Scan to Media 4 Do one of the following To change the settings press Options and then go to the next step To set your own default settings after making changes to settings press the Set New Default option and then press Yes To restore the factory settings press Factory Rese...

Page 144: ...e sensitivity level for detecting blank pages in the scanned data The higher the sensitivity the easier it is for the machine to detect blank pages Remove Background Colour Change the amount of background colour that is removed To save the settings as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 7 Press Start 8 If you...

Page 145: ...ard Other USB devices are not supported Compatible Memory Cards Slot USB flash drive USB slot Compatible USB Flash Drives USB Class USB Mass Storage Class USB Mass Storage Sub Class SCSI or SFF 8070i Transfer protocol Bulk transfer Only Format 1 FAT12 FAT16 FAT32 exFAT Sector size Max 4096 Byte Encryption Encrypted devices are not supported 1 NTFS format is not supported Related Information Print ...

Page 146: ...shown in the illustration You must place the documents at least 10 mm away from each other Auto Crop adjusts the skew of the document on the scanner glass however if your document is skewed more than 10 degrees this feature will not work The ADF must be empty to use Auto Crop The Auto Crop feature is available for a maximum of 32 documents depending on the size of the documents MFC J3530DW MFC J39...

Page 147: ...re is supported by technology from Reallusion Inc 2 Insert a USB Flash memory drive into your machine The LCD automatically changes 3 Press Scan to Media Options Auto Crop 4 Press On 5 Press OK 6 Press Start The machine starts scanning Follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine 140 ...

Page 148: ...e computer where you want to send data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scann...

Page 149: ...ress Scan 3 Swipe left or right or press d or c to display to PC The icon moves to the middle of the touchscreen and is highlighted in blue 4 Press to PC 5 Press to OCR 6 If the machine is connected over the network swipe up or down or press a or b to display the computer where you want to send the data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the...

Page 150: ...ize Select your document size Brightness Select the brightness level Contrast Select the contrast level ADF Auto Deskew Available only for certain models Correct any skewed documents when they are scanned using the ADF Skip Blank Page Available only for certain models When On is selected blank pages are skipped Remove Background Colour Change the amount of background colour that is removed To save...

Page 151: ... you want to send data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional settings The machine scans the document and saves it as a file attachment It then...

Page 152: ...1 Load your document 2 Press Scan 3 Swipe left or right or press d or c to display to PC The icon moves to the middle of the touchscreen and is highlighted in blue 4 Press to PC 5 Press to E mail 6 If the machine is connected over the network swipe up or down or press a or b to display the computer where you want to send the data and then press the computer name If the LCD prompts you to enter a P...

Page 153: ...size Brightness Select the brightness level Contrast Select the contrast level ADF Auto Deskew Available only for certain models Correct any skewed documents when they are scanned using the ADF Skip Blank Page Available only for certain models When On is selected blank pages are skipped Remove Background Colour Change the amount of background colour that is removed To save the settings as a shortc...

Page 154: ...on the LCD When finished press OK If the email address is stored in the machine s address book press Address Book and then select the email address Press OK 4 Confirm the email address and then press Next 5 Do one of the following To change the settings press Options and then go to the next step To set your own default settings after making changes to settings press the Set New Default option and ...

Page 155: ...firm the email address and then press Next 7 Do one of the following To change the settings press Options and then go to the next step To set your own default settings after making changes to settings press the Set New Default option and then press Yes To restore the factory settings press Factory Reset and then press Yes Press Start to start scanning without changing additional settings The machi...

Page 156: ...you want to make this a One Touch Shortcut Follow the LCD instructions 9 Press Start The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine 149 ...

Page 157: ...TP Scan to FTP Scan documents directly to an FTP server when you need to share the scanned information For added convenience configure different profiles to save your favourite Scan to FTP destinations Set up a Scan to FTP Profile Upload Scanned Data to an FTP Server 150 ...

Page 158: ... browser s address bar where machine s IP address is the IP address of the machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Scan tab 3 Click the Scan to FTP Network menu in the left navigation bar 4 Select the FTP option and then click Submit 5 Click the Scan to FTP Network Prof...

Page 159: ... 16 Click the File Type drop down list and then select the file type you want to use for the scanned document If you choose the User Select option the machine will prompt users to select a setting each time they use the scan profile 17 Click the Document Size drop down list and then select your document size from the list This is necessary to make sure the scanned file is the correct size 18 If yo...

Page 160: ...h 5 Select the scan settings you want to change and then press OK Option Description Scan Type Select the scan type for your document Resolution Select the scan resolution for your document File Type Select the file format for your document Document Size Select your document size Scan Long Paper ADF Available only for certain models Scan a long document using the ADF File Name Rename the file File...

Page 161: ...ation When you finish the settings press Start If the profile is complete press Start After you press Start the LCD shows the message Connecting When the connection to the FTP server is successful the machine starts scanning If you are using the scanner glass set the next page and then press Continue If there are no more pages to scan press Finish 7 Select the scan settings you want to change and ...

Page 162: ...ackground colour that is removed User Name Enter the user name To save the profile as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 8 Press Start to start scanning The LCD shows the message Connecting When the connection to the FTP server is successful the machine starts scanning If you are using the scanner glass set ...

Page 163: ...Windows Scan to Network Windows Scan documents directly to a CIFS server on your local network For added convenience you can configure different profiles to save your favourite Scan to Network destinations Set up a Scan to Network Profile Upload Scanned Data to a CIFS Server 156 ...

Page 164: ... type it and then click 2 Click the Scan tab 3 Click the Scan to FTP Network menu in the left navigation bar 4 Select the Network option and then click Submit 5 Click the Scan to FTP Network Profile menu in the left navigation bar 6 Select the profile you want to set up or change 7 In the Profile Name field type a name for this server profile up to 15 alphanumeric characters The machine will displ...

Page 165: ...e legible 17 To PIN protect this profile in the Use PIN for Authentication field select On 18 If you selected On for the Use PIN for Authentication field type a four digit PIN in the PIN Code field 19 To set your authentication method select the authentication method you want from the Auth Method option 20 In the Username field type a user name up to 96 characters that has permission to write data...

Page 166: ...he machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Administrator tab 3 Click the Date Time menu in the left navigation bar 4 In the Date fields enter the date 5 Select either 12h Clock or 24h Clock as your Clock Type available only for certain countries 6 In the Time fields ent...

Page 167: ...Related Information Set up a Scan to Network Profile 160 ...

Page 168: ...If you are using the scanner glass set the next page and then press Continue If there are no more pages to scan press Finish 5 Select the scan settings you want to change and then press OK Option Description Scan Type Select the scan type for your document Resolution Select the scan resolution for your document File Type Select the file format for your document Document Size Select your document s...

Page 169: ...hen press OK 6 Do one of the following To change the settings press Options and then go to the next step If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specified you will be prompted to enter any missing information When you finish the settings press Start If the profile is complete press Start After you press Sta...

Page 170: ...detecting blank pages in the scanned data The higher the sensitivity the easier it is for the machine to detect blank pages Remove Background Colour Change the amount of background colour that is removed User Name Enter the user name To save the profile as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 8 Press Start to ...

Page 171: ...ndows 10 The Web Services protocol enables Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 users to scan using a Brother machine on the network You must install the driver via Web Services Use Web Services to Install Drivers Used for Scanning Windows Vista Windows 7 Windows 8 and Windows 10 Scan Using Web Services from the Brother Machine Windows Vista SP2 or greater Windows 7 Wind...

Page 172: ...he machine you want to install Windows 7 Click Start Control Panel Network and Internet View network computers and devices The machine s Web Services Name appears with the printer icon Right click the machine you want to install Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Change PC settings Devices Add a device The machine s Web Serv...

Page 173: ...To uninstall drivers click Uninstall or Remove device Related Information Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 166 ...

Page 174: ...ler size in the Paper size setting or a lower resolution in the Resolution DPI setting MFC J3530DW MFC J3930DW MFC J3530DW 1 Load your document 2 Press Scan WS Scan 3 Press a or b to select the type of scan you want and then press it 4 Press a or b to display the computer where you want to send data and then press the computer name 5 Press Start The machine starts scanning MFC J3930DW 1 Load your ...

Page 175: ...ws Vista Click your machine and then click the Scan Profiles button The Scan Profiles dialog box appears Windows 7 Windows 8 and Windows 10 Right click the machine icon and then select Scan profiles The Scan Profiles dialog box appears 3 Select the scan profile you want to use 4 Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning and then...

Page 176: ...s from ControlCenter4 Windows 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Device Scan Settings button The Device Scan Settings dialog box appears 4 Click the tab for the Scan to action you want to change Image OCR E mail or File 5 Change the settings as needed 6 Click OK 169 ...

Page 177: ... Yes Yes Brightness Yes Yes Yes Yes Contrast Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data Target Application Select the destination application from the drop down list OCR Language Set the optical character recognition OCR language to match the languag...

Page 178: ... If you select the 1 to 2 A4 option the scanned image will be divided into two A5 size documents Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the document again You can also type ...

Page 179: ...y for certain models ADF Auto Deskew When scanning the document from the ADF the machine corrects skewing of the document automatically Available only for certain models Default Select this option to restore all settings to their factory setting values Related Information Scan Using the Scan Button on Your Brother Machine 172 ...

Page 180: ... The ControlCenter2 screen appears 2 Hold the control key on your keyboard and click the scan destination Image OCR E mail or File whose settings you want to change 3 Click the Device Button tab The settings for the scan destination that you selected appear The following example shows the Scan to Image settings Settings Applicable Features Image OCR E mail File Target Application E mail Applicatio...

Page 181: ...u want to use for the scanned data File size Change the file size by moving the File size slider to the right or left OCR Language Set the optical character recognition OCR language to match the language of the scanned document s text available only for certain models Destination File Path Click the Change button to change the prefix of the file name and the path of the destination folder File Nam...

Page 182: ...s button in the scan settings dialog box to configure advanced settings Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the document again Contrast Increase or decrease the Contrast ...

Page 183: ...Related Information Scan Using the Scan Button on Your Brother Machine 176 ...

Page 184: ...achine Use the software applications provided by Brother or use your favourite scanning application Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Scan Using Nuance PaperPort 14 or Other Windows Applications Scan Using Windows Photo Gallery or Windows Fax and Scan Install BookScan Enhancer and Whiteboard Enhancer Windows 177 ...

Page 185: ...de to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 178 ...

Page 186: ...nt s Scan Size if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 If you scanned multiple pages using the ADF click the left or right arrow buttons to preview each scanned page 8 Crop the scanned image if needed 9 Do one of the following Click Save to save scanned data Click Print to print scanned data Click Open with an Application to open scann...

Page 187: ...pe Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows Crop a Scanned Image Using ControlCenter4 Home Mode Windows Print Scanned Data Using ControlCenter4 Home Mode Windows Open with an Application Using ControlCenter4 Home Mode Windows 180 ...

Page 188: ...Mode Windows Select the Document Type option that matches the type of original you want to scan Option Description Photo 600 x 600 dpi 24bit Colour Text and Graph 300 x 300 dpi 24bit Colour Monochrome Text 200 x 200 dpi Black White Custom 300 x 300 dpi 24bit Colour as default Select the scan settings you want from the Custom Settings button Related Information Scan Using ControlCenter4 Home Mode W...

Page 189: ...e but produce a finer scanned image Scan Type Select from a range of scan colour depths Auto Use for any type of document This mode automatically picks an appropriate colour depth for the document Black White Use for text or line art images Grey Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated grey images without using true grey dots Black ...

Page 190: ...of the document When using the Automatic 2 sided Scan feature you must select the Long edge binding or Short edge binding option depending on the layout of your original to make sure the data file you create appears correctly Available only for certain models ID Card Scan Select this check box to scan both sides of an identification card onto one page Advanced Settings Configure advanced settings ...

Page 191: ...olCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows For faster scan speeds select the exact size of your document from the Scan Size drop down menu Related Information Scan Using ControlCenter4 Home Mode Windows 184 ...

Page 192: ...splays the scanned image so that the entire image fits in the window 3 Zoom In Zooms in on the scanned image 4 Zoom Out Zooms out of the scanned image 5 Crop and Edit Removes the outer parts of the image Click the Crop and Edit button and then change the frame to contain the area you want to keep after cropping 6 Page Counter Indicates the page number of the scanned page currently shown in the ima...

Page 193: ...c Zooms out of the image d Rotates the image counter clockwise 90 degrees e Rotates the image clockwise 90 degrees f Click and drag the frame to adjust the area to be cropped 3 Click OK The edited image appears in the image viewer Related Information Scan Using ControlCenter4 Home Mode Windows 186 ...

Page 194: ...ies using the printer driver features that are available in ControlCenter4 1 Scan a document 2 Click Print a Shows which images are currently selected and how many copies of each image will print b Click the Properties button to change specific printer settings c Select the Paper Size Media Type and Layout options The current settings are enclosed in a blue square 3 Configure the print settings an...

Page 195: ...an Application Using ControlCenter4 Home Mode Windows The Open with an Application button lets you scan an image directly into your graphics application for editing 1 Click the Open with an Application button 2 Select the application from the drop down list and then click OK The image will be opened in the application you have selected Related Information Scan Using ControlCenter4 Home Mode Window...

Page 196: ...e setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Select the Document Type 5 Change the size of your document if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 Click the left or right arrow buttons to preview each scanned page 8 Click Save The Save dialog...

Page 197: ...st click and then type the password 10 To change the file name click the Change button if needed 11 Click the folder icon to browse and select the folder where you want to save your scanned documents 12 Click OK The scanned document is saved to the destination folder as a PDF Related Information Scan Using ControlCenter4 Home Mode Windows 190 ...

Page 198: ...DF not the flatbed scanner glass 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Under Document Type select Custom and then click the Custom Settings button The Custom Scan Settings dialog box appears 5 Select the 2 sided Scanning check box 6 Select the Long edge binding or Short edge binding option depending on the Original layout 7 Configure other Cust...

Page 199: ...h an Application to open scanned data in another application Click Send E mail to attach scanned data to an email Click OCR to convert your scanned document to an editable text file available only for certain models Related Information Scan Using ControlCenter4 Home Mode Windows 192 ...

Page 200: ...for scanning and sharing documents PDF Multi Page pdf recommended for scanning and sharing documents PDF A Single Page pdf recommended for scanning and sharing documents PDF A Multi Page pdf recommended for scanning and sharing documents High Compression PDF Single Page pdf High Compression PDF Multi Page pdf Secure PDF Single Page pdf Secure PDF Multi Page pdf Searchable PDF Single Page pdf Searc...

Page 201: ...or SharePoint radio button to specify the destination where you want to save your scanned documents Show Folder Select this option to automatically display the destination folder after scanning File Size Priority Adjust the data compression ratio of the scanned image Change the file size by moving the File Size Priority slider to the right or left Custom Settings Select the Custom option click the...

Page 202: ...canned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to Email Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Off...

Page 203: ...can Photos and Graphics Using ControlCenter4 Advanced Mode Windows Send scanned photos or graphics directly to your computer Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the Image button The scan settings dialog box appears 196 ...

Page 204: ...e the file name click Change To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning The image opens in the application you have selected Related Information Scan Using ControlCenter4 Advanced Mode Windows 197 ...

Page 205: ... Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan documents and save them to a folder on your computer as PDF files Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 198 ...

Page 206: ...down list click and then type the password 6 Click the folder icon to browse and select the folder where you want to save your scanned documents 7 Change the scan settings such as file format file name resolution and colour if needed To preview and configure the scanned image select the PreScan check box 8 Click Scan The machine starts scanning The file is saved in the folder you selected Related ...

Page 207: ...Scan tab 4 Click the button for the setting you want to change Image OCR E mail or File The scan settings dialog box appears 5 Select the 2 sided Scanning check box 6 Select the Long edge binding or Short edge binding option depending on the Original layout 7 Change the scan settings such as file format file name destination folder resolution and colour if needed To change the file name click Chan...

Page 208: ... Card Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Select Advanced Mode as the mode setting for ControlCenter4 1 Place an ID card on the scanner glass 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 201 ...

Page 209: ...7 Change the scan settings such as file format file name scan location resolution and colour if needed 8 Click Scan The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter4 Advanced Mode Windows 202 ...

Page 210: ...Select Advanced Mode as the mode setting for ControlCenter4 The Scan to Email feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message The machine scans to your default email client 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the ...

Page 211: ...hange To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning Your default email application opens and the scanned image is attached to a new blank email message Related Information Scan Using ControlCenter4 Advanced Mode Windows 204 ...

Page 212: ...Mode Windows Your machine can convert characters in a scanned document to text using optical character recognition OCR technology You can edit this text using your preferred text editing application Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the OCR button The sca...

Page 213: ...k Change To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter4 Advanced Mode Windows 206 ...

Page 214: ...computer must be connected to the Internet 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the E mail or File button The scan settings dialog box appears 5 Click the File Type drop down list and then select the Microsoft Office Word docx Microsoft Office PowerPoint pptx or Microsoft Office Excel xlsx option 6 Change the scan se...

Page 215: ...canning Yes Yes Yes Yes 2 sided Scanning Available only for certain models Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data For Image E mail and File Windows Bitmap bmp JPEG jpg recommended for most users when scanning pictures TIFF Single Page tif TIFF Mu...

Page 216: ...s text Available only for certain models File Name Click Change to change the file name s prefix Destination Folder Click the folder icon to browse and select the folder where you want to save your scanned documents Scan Location Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned documents Show Folder Select this option to automatically disp...

Page 217: ...to the field to set the Brightness level Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasises dark and light areas of the image while a decrease reveals more details in grey areas You can also type a value into the field to set the Contrast level Continuous Scanning Select this option to scan multiple pages After a page is scanned select...

Page 218: ...ly for certain models ADF Auto Deskew When scanning the document from the ADF the machine corrects skewing of the document automatically Available only for certain models Default Select this option to restore all settings to their factory setting values Related Information Scan Using ControlCenter4 Advanced Mode Windows 211 ...

Page 219: ...4 supports both TWAIN and WIA drivers the TWAIN driver recommended is used in these steps Depending on the model of your machine Nuance PaperPort 14 may not be included If it is not included you can use other software applications that support scanning 1 Load your document 2 Start PaperPort 14 Do one of the following Windows Vista and Windows 7 Using your computer click Start All Programs Nuance P...

Page 220: ...des of the document MFC J3930DW Automatic 2 sided scan is available only when using the ADF You cannot use PreScan to preview an image 10 Click PreScan if you want to preview your image and crop unwanted portions before scanning 11 Click Start The machine starts scanning Related Information Scan from Your Computer Windows TWAIN Driver Settings Windows 213 ...

Page 221: ... available only when selecting the Gray Error Diffusion True Grey or 24bit Colour options from the Scan Type settings 1 Scan Select the Photo Web or Text option depending on the type of document you want to scan Scan Image Type Resolution Scan Type Photo Use for scanning photo images 300 x 300 dpi 24bit Colour Web Use for attaching the scanned image to web pages 100 x 100 dpi 24bit Colour Text Use...

Page 222: ...t to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the document again You can also type a value in the field to set the brightness level 6 Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasises dark and l...

Page 223: ...original to make them easier to read Edge Emphasis Make the characters of the original sharper Reduce Noise Improve and enhance the quality of your scanned images with this selection The Reduce Noise option is available when selecting the 24bit Colour option and the 300 x 300 dpi 400 x 400 dpi or 600 x 600 dpi scan resolution Paper Handling Edge Fill Fill in the edges on four sides of the scanned ...

Page 224: ...he document you must scan using the scanner glass also called the flatbed 1 Load your document 2 Launch your scanning application Do one of the following Windows Photo Gallery Click File Import from Camera or Scanner Windows Fax and Scan Click File New Scan 3 Select the scanner you want to use 4 Click Import or OK The New Scan dialog box appears 5 Adjust the settings in the Scanner Setup dialog bo...

Page 225: ...d Scan and you want to scan both sides of your document select Feeder Scan both sides as Source 6 Click Scan The machine starts scanning the document Related Information Scan from Your Computer Windows WIA Driver Settings Windows 218 ...

Page 226: ...er or Flatbed option from the drop down list Picture Type Image Type Select Color picture Grayscale picture Black and white picture or text or Custom Settings for the type of document you want to scan To change advanced settings click the Adjust the quality of the scanned picture link Page size The Page size option is available if you select the Document Feeder as the Paper source option 219 ...

Page 227: ...ncrease or decrease the Contrast level by moving the slider to the right or left An increase emphasises dark and light areas of the image while a decrease reveals more details in grey areas You can also type a value in the field to set the contrast level Resolution DPI Select a scanning resolution from the Resolution DPI list Higher resolutions take more memory and transfer time but produce a fine...

Page 228: ...d enhance text and images in photos taken of a whiteboard These applications are not available for Windows Server series The machine must be turned on and connected to the computer The computer must be connected to the Internet You must be logged on with Administrator access privileges 1 Click Brother Utilities 2 Select your machine from the drop down list 3 Select Do More in the left navigation b...

Page 229: ...c There are several ways you can use your Mac to scan photos and documents on your Brother machine Use the software applications provided by Brother or your favourite scanning application Scan Using ControlCenter2 Mac Scan Using TWAIN Compliant Applications Mac 222 ...

Page 230: ...g ControlCenter2 Mac Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Mac Scan Both Sides of a Document Automatically Using ControlCenter2 Mac Scan Both Sides of an ID Card Using ControlCenter2 Mac Scan to Email Attachment Using ControlCenter2 Mac Scan to an Editable Text File OCR Using ControlCenter2 Mac Scan to an Office File Using ControlCenter2 Mac Scan Settings for ControlCent...

Page 231: ...rolCenter2 Mac Send scanned photos or graphics directly to your computer 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the Image button The scan settings dialog box appears 224 ...

Page 232: ...path resolution and colour if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning The scanned image opens in the application you have selected Related Information Scan Using ControlCenter2 Mac 225 ...

Page 233: ...rolCenter2 Mac Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Mac 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 226 ...

Page 234: ...op up menu type your password in the Password and Re type Password fields and then click OK 6 Change the scan settings such as file name destination folder resolution and colour if needed 7 Click the Start Scanning button The machine starts scanning The file will be saved in the folder you selected Related Information Scan Using ControlCenter2 Mac 227 ...

Page 235: ...rolCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the scan type button Image OCR E mail or File you want to use The scan settings dialog box appears 5 Select the 2 sided Scanning check box 6 Select the Long edge binding or Short edge binding option depending on the Original layout 7 Configure other settings if needed 8 Click the Start Scanning button The machine starts ...

Page 236: ... Mac Scan Both Sides of an ID Card Using ControlCenter2 Mac 1 Place an ID card on the scanner glass 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 229 ...

Page 237: ... 7 Configure other settings if needed 8 Click the Start Scanning button The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter2 Mac 230 ...

Page 238: ... to Email feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the E mail button The scan settin...

Page 239: ... and colour if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning Your default email application opens and the scanned image is attached to a new blank email Related Information Scan Using ControlCenter2 Mac 232 ...

Page 240: ... document to text using optical character recognition OCR technology You can edit this text using your preferred text editing application The Scan to OCR feature is available for certain languages 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the OCR button The ...

Page 241: ...and colour if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter2 Mac 234 ...

Page 242: ... Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the E mail or File button The scan settings dialog box appears 5 Click the File Type pop up menu and then select the Microsoft Office Word docx or Microsoft Office PowerPoint pptx option If a message dialog box regarding the Internet connection ...

Page 243: ...Interface Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Restore Defaults Yes Yes Yes Yes Target Application E mail Application Select which application is used to open scanned data Only applications installed on your computer can be selected Add Add an application to the pop up menu Type the application name in the Application Name field up to 30 characters and select your preferred applicatio...

Page 244: ...rey images without using true grey dots Black dots are put in a specific pattern to give a grey appearance True Gray Use for photographic images or graphics This mode is more accurate because it uses up to 256 shades of grey 24bit Color Use to create an image with the most accurate colour reproduction This mode uses up to 16 8 million colours to scan the image but it requires the most memory and h...

Page 245: ...ey areas ADF Auto Deskew When scanning the document from the ADF the machine corrects skewing of the document automatically Available only for certain models Remove Background Color Select this option to remove the base colour of documents to make the scanned data more recognisable When you use this feature select from three settings high medium and low Skip Blank Page Remove blank pages of the do...

Page 246: ...age if needed 3 Click the Document Size pop up menu and then select your document size 4 Click the PreScan option to preview your image and crop unwanted portions before scanning After you select a document size adjust the scanning area by holding down the mouse button and dragging your mouse pointer over the portion you want to scan To scan both sides of the document MFC J3930DW Automatic 2 sided...

Page 247: ...our depths Black White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated grey images without using true grey dots Black dots are put in a specific pattern to give a grey appearance True Gray Use for photographic images or graphics This mode is more accurate because it uses up to 256 shades of grey 24bit C...

Page 248: ...a decrease reveals more details in grey areas You can also type a value in the box to set the contrast Reduce Noise Improve and enhance the quality of your scanned images with this selection The Reduce Noise option is available when selecting the 24bit Color option and the 300 x 300 dpi 400 x 400 dpi or 600 x 600 dpi scan resolutions 5 2 sided Scanning If you select this check box the machine scan...

Page 249: ...Home Scan Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management Set the Scan Job Email Report Using Web Based Management 242 ...

Page 250: ... your browser s address bar where machine s IP address is the IP address of the machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Scan tab 3 Click the Scan Job e mail report menu in the left navigation bar 4 In the Administrator Address field type the email address 5 For the scan...

Page 251: ...nlarge or Reduce Copied Images Sort Copies Make Page Layout Copies N in 1 or Poster Copy on Both Sides of the Paper 2 sided Copy Copy an ID Card Use the A3 Copy Shortcuts Copy in Ink Save Mode Copy Options Use Preset Copy Settings 244 ...

Page 252: ...ter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK Enter the number of copies using the dial pad Options Press to change the copy settings for the next copy only When you have finished changing settings press OK Current setting indications Pres...

Page 253: ...n one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK Enter the number of copies using the dial pad 2 in 1 ID Copy Press to display a red check mark You can start 2 in 1 ID Copy Copy preset settings You can copy with a variety of settings by pressing the buttons that are a...

Page 254: ... selecting new options you can save them by pressing the Save as Shortcut button 5 Press Mono Start or Colour Start To stop copying press Related Information Copy Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Use Preset Copy Settings Copy Options 247 ...

Page 255: ...ant to use If you selected the Custom 25 400 option press backspace to erase the displayed percentage or press d to move the cursor and then enter an enlargement or reduction ratio from 25 to 400 Press OK If you selected 100 or the Fit to Page option go to the next step 7 Read and confirm the displayed list of options you have selected and then press OK 8 When you have finished changing settings p...

Page 256: ...d percentage or press d to move the cursor and then enter an enlargement or reduction ratio from 25 to 400 Press OK If you selected 100 or the Fit to Page option go to the next step 7 Read and confirm the displayed list of options you have selected and then press OK 8 When you have finished changing settings press Mono Start or Colour Start If you selected the Fit to Page option your machine adjus...

Page 257: ...r each page of the document Place the next page on the scanner glass and then press Continue to scan the page After scanning all the pages press Finish MFC J3930DW 1 Load your document 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard ...

Page 258: ...Ledger You can make only one Poster copy at a time The 1 to 2 feature copies one A3 or Ledger size paper onto two A4 or Letter size papers You can make only one 1 to 2 copy at a time MFC J3530DW MFC J3930DW MFC J3530DW 1 Load your document 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then ent...

Page 259: ...r glass Poster 3x3 Using the scanner glass 6 Read and confirm the displayed list of settings you have selected and then press OK 7 When you have finished changing settings press Mono Start or Colour Start If you placed the document in the ADF or are making a poster the machine scans the pages and starts printing 8 If you are using the scanner glass repeat the following steps for each page of the d...

Page 260: ...display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK Enter the number of copies using the dial pad 4 Press Options Page Layout 5 Swipe up or down or press a or b to display the options and then press the option you want Option Description Off 1in1 2in1 Portrait 2in1 Landscape 2in1 ID Using the scanner glass 4in1 Portrait 4in1 Landscape...

Page 261: ...anging settings press Mono Start or Colour Start If you placed the document in the ADF or are making a poster the machine scans the pages and starts printing 8 If you are using the scanner glass repeat the following steps for each page of the document Place the next page on the scanner glass and then press Continue to scan the page After scanning all the pages press Finish Related Information Copy...

Page 262: ...ed documents in the ADF for 2 sided copying MFC J3930DW You can copy 2 sided documents automatically up to A3 size using the ADF MFC J3530DW When you manually make 2 sided copies from a 2 sided document use the scanner glass You can use only A4 Letter A5 A3 Ledger Legal Folio Mexico Legal or India Legal size plain paper Portrait 1 sided to 2 sided Long Edge Flip 1 sided to 2 sided Short Edge Flip ...

Page 263: ... of a 2 sided document manually press 2 sided 2 sided Use the scanner glass to make 2 sided copies of a 2 sided document manually 7 Review your settings on the touchscreen and then press OK 8 Press Mono Start or Colour Start If you placed the document in the ADF the machine scans the pages and starts printing 9 If you are using the scanner glass repeat the following steps for each page of the docu...

Page 264: ... the layout options press Layout and then press Long Edge Flip or Short Edge Flip b Press 2 sided 1 sided Load your document in the ADF to use the automatic 2 sided copy feature 7 Review your settings on the touchscreen and then press OK 8 Press Mono Start or Colour Start If you placed the document in the ADF the machine scans the pages and starts printing 9 If you are using the scanner glass repe...

Page 265: ... c d a a 3 mm or greater top left b 207 mm c 145 mm d scannable area 2 Press d or c to display 2 in 1 ID Copy and then press it 3 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK Enter the number of copies using the dial pad 4 To change the...

Page 266: ...g ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK Enter the number of copies using the dial pad 4 To change the copy settings press Options When finished press OK 5 Press Mono Start or Colour Start The machine starts scanning one side of the identification card 6 After the machine has scan...

Page 267: ... J3530DW 1 Load your document 2 Press d or c to display the A3 Copy Shortcuts option and then press it 3 If information appears on the touchscreen read it and then press OK to confirm 4 Press d or c to display options and then press the option you want Option Description A3 2in1 A3 A4 A3 A3 A4 A4 Note L A4 Note P A4 Grid A4 Blank A4 Center 5 Enter the number of copies in one of the following ways ...

Page 268: ...hen you have finished changing settings press OK 12 Press Mono Start or Colour Start 13 If you are using the scanner glass when choosing the A3 2in1 option repeat the following steps for each page of the document Place the next page on the scanner glass and then press Continue to scan the page After scanning all the pages press Finish MFC J3930DW 1 Load your document 2 Swipe left or right or press...

Page 269: ...settings press the Mono Start or Colour Start button to start copying 8 Press Options 9 Press the setting you want to change 10 Press your new option Repeat the previous step and this step to change other settings as needed 11 When you have finished changing settings press OK 12 Press Mono Start or Colour Start 13 If you are using the scanner glass when choosing the A3 2in1 option repeat the follo...

Page 270: ...es using the touchscreen keyboard Press OK Enter the number of copies using the dial pad 4 Press Options Advanced Settings Ink Save Mode 5 Read and confirm the displayed list of settings you have selected and then press OK 6 When you have finished changing settings press Mono Start or Colour Start MFC J3930DW 1 Load your document 2 Press Copy 3 Enter the number of copies in one of the following wa...

Page 271: ...e Select an enlargement ratio for the next copy Reduce Select a reduction ratio for the next copy Fit to Page Adjusts the copy size to fit on the paper size you have set Custom 25 400 Enter an enlargement or reduction ratio Density Increase the density to make the text darker Decrease the density to make the text lighter Stack Sort Select to stack or sort multiple copies Stack 1 1 2 2 Sort 2 1 2 1...

Page 272: ...1 1 2 1 1 2 Advanced Settings Ink Save Mode Prints colours lighter and emphasises the outlines of images Thin Paper Copy Avoids bleeding through thin paper when copying Book Copy Corrects dark borders and skew when copying from the scanner glass Watermark Copy Places text in your document as a watermark 265 ...

Page 273: ... type of document Paper Type Select a paper type If copying on special paper set the machine for the type of paper you are using to get the best print quality Paper Size Select a paper size If copying on paper other than A4 size you must change the Paper Size setting Tray Select Select the tray with the best paper type and size for your document Enlarge Reduce 100 Enlarge Select an enlargement rat...

Page 274: ...ent is skewed by less than 3 degrees 2 sided Copy Select to copy on both sides of the paper 1 sided 2 sided 2 sided 2 sided 1 1 2 1 1 2 2 sided 1 sided Advanced Settings Ink Save Mode Prints the colours lighter and emphasise the outlines of the images Thin Paper Copy Avoids bleeding through on the thin paper when copying 267 ...

Page 275: ...Removes the document s background colour in copies The white background becomes more apparent This saves some ink and may make certain copies easier to read You can save the current settings by pressing Save as Shortcut The Ink Save Mode Thin Paper Copy Book Copy and Watermark Copy features are supported by technology from Reallusion Inc Related Information Copy Copy a Document 268 ...

Page 276: ...py settings Option Description A4 A3 Enlarge a A4 document to A3 Normal Copy with the normal quality 2sided 1 2 Select a 2 sided copy layout from the options before you can start 2 sided copying The layout of your document determines which 2 sided copy layout you should select 2sided 2 2 2in1 ID Copy both sides of your identification card onto one page keeping the original card size 2in1 Copy two ...

Page 277: ...ur document into sections for assembling them into a poster Ink Save Reduce the amount of ink consumed for copies Book Correct dark borders and skew when copying a book from the scanner glass Related Information Copy Copy a Document 270 ...

Page 278: ...Home Fax Fax Send a Fax Receive a Fax Voice Operations and Fax Numbers Telephone Services and External Devices Fax Reports PC FAX 271 ...

Page 279: ... ADF Send a Fax Manually Send a Fax at the End of a Conversation Send the Same Fax to More than One Recipient Broadcasting Send a Fax in Real Time Send a Fax at a Specified Time Delayed Fax Change the Fax Auto Redial Setting Cancel a Fax in Progress Check and Cancel a Pending Fax Fax Options 272 ...

Page 280: ...Select a number from the Outgoing Call history Press Call History Outgoing Call Select the number you want and then press Apply Caller ID History Select a number from the Caller ID history Press Call History Caller ID History Select the number you want and then press Apply Address Book Select a number from the Address Book Press Address Book Do one of the following Select the number you want and t...

Page 281: ...olour in the Colour Setting the touchscreen asks if you want to send a colour fax Press Yes Colour fax to confirm The machine starts dialling and sending the document 8 When the touchscreen displays Next page do one of the following Press No when finished scanning pages The machine starts sending the document Press Yes to scan another page Place the next page on the scanner glass and then press OK...

Page 282: ...he fax settings for the next fax only When finished press OK Current setting indications Press the following icons to change these settings for the next fax only Document Size Fax Resolution Contrast 2 sided Fax 6 Press Fax Start 7 Do one of the following If you are using the ADF the machine starts scanning and sending the document If you are using the scanner glass and selected Mono in the Colour...

Page 283: ...Related Information Send a Fax Fax Options 276 ...

Page 284: ...he layout of your document 1 Load your document in the ADF 2 Press Fax If Fax Preview is set to On press Fax Sending Faxes 3 Press Options 2 sided Fax 4 Do one of the following If your document is flipped on the Long edge press the 2 sided Scan Long Edge option If your document is flipped on the Short edge press the 2 sided Scan Short Edge option 5 Press OK 6 Enter the fax number 7 Press Fax Start...

Page 285: ...for a dial tone 4 Enter the fax number 5 When you hear fax tones press Fax Start If you are using the scanner glass press Send When you set the Fax Mode option to Advanced Mode MFC J3930DW 1 Load your document 2 Press Fax If Fax Preview is set to On press Fax Sending Faxes 3 Press Hook and listen for a dial tone 4 Enter the fax number 5 When you hear fax tones press Fax Start If you are using the ...

Page 286: ...utton 4 Press Fax Start If you are using the scanner glass press Send When you set the Fax Mode option to Advanced Mode 5 Replace the handset of an external telephone MFC J3930DW 1 Ask the other party to wait for fax tones beeps and to press the Start key before hanging up 2 Load your document 3 Press to display the Fax Start button 4 Press Fax Start If you are using the scanner glass press Send W...

Page 287: ...nced Mode No matter you are a caller or receiver you can select you will send or receive a fax manually When you press Fax Start the machine will ask you Send Receive If you want to send a fax press Send If you want to receive a fax press Receive Even if you set either Easy Mode or Advanced Mode and if there is a document in the ADF the document in the ADF will be sent by pressing Fax Start MFC J3...

Page 288: ...Number You can add numbers to the broadcast in the following ways Press Add Number and enter a fax number using the dial pad Press OK If you downloaded Internet Fax To broadcast using an email address press enter the email address and press OK Press Add from Address book Press a or b to display the numbers you want to add to the broadcast Select the check boxes of the numbers you want to add When ...

Page 289: ... OK Press Search in Address book Press the first letter of the name and press OK Press the name and then press the number you want to add Repeat this step to enter additional fax numbers 5 When finished press OK 6 Press Fax Start 7 Do one of the following If you are using the ADF the machine starts scanning and sending the document If you are using the scanner glass the machine starts scanning the...

Page 290: ... Set up Groups for Broadcasting Enter Text on Your Brother Machine 283 ...

Page 291: ...elling To cancel the current number being dialled press the name or number on the touchscreen Press Yes to confirm or press No to exit without cancelling To exit without cancelling press MFC J3930DW 1 Press to return to the Home screen 2 Press 3 Do one of the following To cancel the entire broadcast press Entire Broadcast Press Yes to confirm or press No to exit without cancelling To cancel the cu...

Page 292: ...ng a monochrome fax from the ADF the machine sends the document in real time even if Real Time TX is set to Off In Real Time Transmission the automatic redial feature does not work when using the scanner glass MFC J3530DW MFC J3930DW MFC J3530DW 1 Load your document 2 Press Fax If Fax Preview is set to On press Fax Sending Faxes 3 Press Options Real Time TX 4 Press On or Off 5 Press OK 6 Enter the...

Page 293: ...memory depends on the amount and type of data 8 Press OK 9 Enter the fax number 10 Press Fax Start If you are using the scanner glass go to the next step 11 When the touchscreen displays Next page do one of the following Press No when finished scanning pages Press Yes to scan another page Place the next page on the scanner glass and then press OK The machine starts scanning the page Repeat this st...

Page 294: ...en the touchscreen displays Next Page do one of the following Press No when finished scanning pages Press Yes to scan another page Place the next page on the scanner glass and then press OK The machine starts scanning the page Repeat this step for each additional page Related Information Send a Fax 287 ...

Page 295: ...edial setting is set to On the machine redials up to three times at five minute intervals The default setting is On MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Initial Setup Fax Auto Redial 2 Press On or Off 3 Press MFC J3930DW 1 Press Settings All Settings Initial Setup Fax Auto Redial 2 Press On or Off 3 Press Related Information Send a Fax 288 ...

Page 296: ...y in process 3 When you press while the machine is dialling or sending the touchscreen displays Cancel Job Press Yes MFC J3930DW 1 Press to return to the Home screen 2 Press to cancel a fax that is already in process 3 When you press while the machine is dialling or sending the touchscreen displays Cancel Job Press Yes Related Information Send a Fax Telephone and Fax problems 289 ...

Page 297: ... you want to check or cancel a Press a or b to scroll through the waiting jobs If needed press the job you want to cancel b Press OK c Press Yes to confirm or press No to exit without cancelling 3 When finished press MFC J3930DW 1 Press Settings All Settings Fax Remaining Jobs 2 Do the following for each fax job you want to check or cancel a Swipe up or down or press a or b to scroll through the w...

Page 298: ...th multiple pages You cannot send a colour fax when Preview is set to On Delayed Fax monochrome only Set the time of day the delayed faxes will be sent Batch TX monochrome only Economise by sending all delayed faxes scheduled for the same time and fax number as one fax to save transmission time Real Time TX Send a fax immediately without waiting for the machine to retrieve the scan from its memory...

Page 299: ...DF to send colour faxes with multiple pages Delayed Fax monochrome only Set the time of day the delayed faxes will be sent Batch TX monochrome only Economise by sending all delayed faxes scheduled for the same time and fax number as one fax to save transmission time Real Time TX Send a fax immediately without waiting for the machine to retrieve the scan from its memory Overseas Mode Set to On if y...

Page 300: ...x Receive a Fax Receive Mode Settings Fax Preview Shrink Page Size of an Oversized Incoming Fax Set the Fax Receive Stamp Receive a Fax at the End of a Telephone Conversation Memory Receive Options Remote Fax Retrieval 293 ...

Page 301: ...Home Fax Receive a Fax Receive Mode Settings Receive Mode Settings Receive Modes Overview Choose the Correct Receive Mode Set the Number of Rings Before the Machine Answers Ring Delay Set Fax Detect 294 ...

Page 302: ...aiting for you answer the phone If your machine is connecting an external answering phone device you could set the ringing time through four to six times to answer the call 1 External TAD The external answering machine TAD automatically answers every call Voice messages are stored on the external TAD Fax messages are printed Use this mode if you have connected an external answering machine to your...

Page 303: ...s Fax detection On Fax Tel Ring Delay four times External TAD Fax Manual MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Fax Setup Receive Receive Mode 2 Press a or b to display the Fax Auto Fax Tel External TAD or Manual option and then press the option you want 3 Press MFC J3930DW 1 Press Settings All Settings Fax Setup Receive Receive Mode 2 Press the Fax Auto Fax Tel External...

Page 304: ...ngs MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Fax Setup Receive Ring Delay 2 Press the number of times you want the line to ring before the machine answers If you select 0 the machine will answer immediately and the line will not ring at all available only for some countries 3 Press MFC J3930DW 1 Press Settings All Settings Fax Setup Receive Ring Delay 2 Press the number of...

Page 305: ...ension or external telephone press 51 If Fax Detect is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the remote activation code 51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Fax Detect to Off MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Fax Setup Receiv...

Page 306: ...Home Fax Receive a Fax Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD Set Fax Preview to On Preview New Faxes 299 ...

Page 307: ... 5 Press If faxes are stored in the memory when you change Fax Preview to Off do one of the following If you do not want to print the stored faxes press Continue Press Yes to confirm Your faxes will be deleted To print all the stored faxes press Print All Faxes Before Delete If you do not want to turn off Fax Preview press Cancel MFC J3930DW 1 Press Settings 2 Press Fax Preview 3 Press On or Off T...

Page 308: ... old and new faxes A blue mark appears next to new faxes Press the fax you want If you want to print or delete all the faxes in the list press Print Delete Do one of the following Press Print All New Faxes to print all faxes you have not yet viewed Press Print All Old Faxes to print all faxes you have viewed Press Delete All New Faxes to delete all faxes you have not yet viewed Press Delete All Ol...

Page 309: ...as multiple pages do one of the following Press Print All Pages to print the whole message A touchscreen message asks if you want to delete the fax from the machine s memory To delete the fax press Yes To keep the fax in the machine s memory press No Press Print Displayed Only to print only the displayed page Press Print From Displayed to print from the displayed page to the last page If your fax ...

Page 310: ...you have not yet viewed Press Print All Old Faxes to print all faxes you have viewed Press Delete All New Faxes to delete all faxes you have not yet viewed Press Delete All Old Faxes to delete all faxes you have viewed 3 Perform the following operations by pressing the buttons shown in the table Button Result Enlarge the fax Reduce the fax or Scroll vertically or Scroll horizontally Rotate the fax...

Page 311: ...o print the whole message The touchscreen asks you to delete the fax in the memory To delete the fax press Yes To keep the fax in the memory press No Press Print Displayed Only to print only the displayed page Press Print From Displayed to print from the displayed page to the last page If your fax is large there may be a delay before it is displayed The touchscreen displays the current page number...

Page 312: ...our paper The machine calculates the reduction ratio using the page size of the fax and your Paper Size setting MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Fax Setup Receive Auto Reduction 2 Press On or Off 3 Press MFC J3930DW 1 Press Settings All Settings Fax Setup Receive Auto Reduction 2 Press On or Off 3 Press Related Information Receive a Fax Paper Settings Paper Handlin...

Page 313: ... sure you have set the current date and time on the machine This feature is available only for monochrome faxes MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Fax Setup Receive Fax Rx Stamp 2 Press On or Off 3 Press MFC J3930DW 1 Press Settings All Settings Fax Setup Receive Fax Rx Stamp 2 Press On or Off 3 Press Related Information Receive a Fax 306 ...

Page 314: ...ty to load the fax and to press the Start or Send key 2 Press to display the Fax Start button 3 When you hear CNG tones slow repeated beeps press Fax Start 4 Press Receive to receive the fax When you set the Fax Mode option to Advanced Mode 5 Replace the external handset MFC J3930DW 1 Ask the other party to load the fax and to press the Start or Send key 2 Press to display the Fax Start button 3 W...

Page 315: ... to Advanced Mode No matter you are a caller or receiver you can select you will send or receive a fax manually When you press Fax Start the machine will ask you Send Receive If you want to send a fax press Send If you want to receive a fax press Receive Even if you set either Easy Mode or Advanced Mode and if there is a document in the ADF the document in the ADF will be sent by pressing Fax Star...

Page 316: ...torage PC Fax Receive Forward to Cloud The machine forwards your received faxes to the online services Off This feature is available only for monochrome faxes Forward Incoming Faxes to Another Machine Store Incoming Faxes in the Machine s Memory Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows only Change Memory Receive Options Turn Off Memory Receive Print a Fax Stored in th...

Page 317: ... on a backup copy of received faxes will not be printed even if you select Backup Print On If you receive a colour fax your machine only prints the colour fax and does not forward it to the Fax Forwarding number you programmed 5 Press MFC J3930DW 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Swipe up or down or press a or b to display the Fax Forward option and then press Fax Fo...

Page 318: ...Related Information Memory Receive Options 311 ...

Page 319: ...ckup copy of each stored fax This feature is available only for monochrome faxes MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press a or b to display the Fax Storage option and then press it 3 Press MFC J3930DW 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Swipe up or down or press a or b to display the Fax Storage option a...

Page 320: ...the PC FAX Receiving software runs your machine transfers faxes to your computer automatically MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Fax Setup Receive PC Fax Receive 2 Press On The touchscreen displays the message Run the PC Fax Receive program on your computer 3 Press OK 4 Press USB or press the name of the computer you want to receive faxes if you are on a network Pre...

Page 321: ...e the destination computer repeat these steps Related Information Memory Receive Options Transfer Your Faxes or Fax Journal Report Transfer Faxes to Your Computer Receive Faxes Using PC FAX Receive Windows 314 ...

Page 322: ...Send Fax to PC If you press Yes faxes in the memory will be sent to your computer before the setting changes If you press No faxes in the memory will not be erased and the setting will be unchanged MFC J3930DW If received faxes have already been printed the touchscreen displays Erase all documents If you press Yes faxes in the memory will be erased before the setting changes If you press No faxes ...

Page 323: ...eceive 2 Press Off The touchscreen displays Print all faxes or Erase all documents if received faxes are in your machine s memory 3 Press MFC J3930DW 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press Off The touchscreen displays Print all faxes or Erase all documents if received faxes are in your machine s memory 3 Press Related Information Memory Receive Options Change Memory...

Page 324: ... the memory 1 Press Settings All Settings Fax Print Document You can also print the faxes from the memory by pressing Stored Faxes on the touchscreen 2 Press Yes MFC J3930DW If you select Fax Storage you can print all faxes from the memory 1 Press Settings All Settings Fax Print Document You can also print the faxes from the memory by pressing Stored Faxes on the touchscreen 2 Press Yes Related In...

Page 325: ...eval to call your machine from any touch tone telephone or fax machine and use a remote access code and remote commands to retrieve fax messages Set a Remote Access Code Use Your Remote Access Code Remote Retrieval Commands Forward Faxes Remotely Change the Fax Forwarding Number 318 ...

Page 326: ...ation Code 51 or Remote Deactivation Code 51 To delete your code press and hold to restore the inactive setting and then press OK 3 Press MFC J3930DW 1 Press Settings All Settings Fax Remote Access 2 Enter a three digit code using the numbers 0 through 9 or using the dial pad The preset cannot be changed Press OK DO NOT use the same code used for your Remote Activation Code 51 or Remote Deactivati...

Page 327: ...Your Brother machine signals if it has received faxes One long beep the machine received at least one fax No beeps the machine has not received a fax 4 When the machine gives two short beeps enter a command The machine will hang up if you wait longer than 30 seconds to enter a command The machine will beep three times if you enter an invalid command 5 When finished press 9 and then press 0 to deac...

Page 328: ...t up for example a Fax Forwarding number has not been registered You can register your Fax Forwarding number by entering 4 After you register the number Fax Forwarding will work 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 2 Retrieve all faxes Enter the fax number of a remote fax machine to receive stored fax messages 3 Erase faxes from memory If you hear one long beep fax messages have...

Page 329: ...you have messages 3 When you hear two short beeps press 9 6 2 4 Wait for the long beep and then use the dial pad to enter the fax number up to 20 digits of the remote fax machine where you want your fax messages sent followed by You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Hang up after you hear one long beep Your Brother machine will forward any incom...

Page 330: ...ssages 3 When you hear two short beeps press 9 5 4 4 Wait for the long beep enter the new number up to 20 digits of the remote fax machine you want your fax messages forwarded to using the dial pad then enter You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Press 9 0 to stop Remote Access when finished 6 Hang up after you hear one long beep Related Informa...

Page 331: ...Home Fax Voice Operations and Fax Numbers Voice Operations and Fax Numbers Voice Operations Store Fax Numbers Set up Groups for Broadcasting 324 ...

Page 332: ...Home Fax Voice Operations and Fax Numbers Voice Operations Voice Operations Send Tone Signals Pick up a Voice Call in Fax Tel Receive Mode 325 ...

Page 333: ...Fax Preview is set to On press Fax Sending Faxes 2 Press Hook 3 Press on the machine s touchpanel Any digits dialled after this will send tone signals When you are finished with the call the machine will return to the Pulse dialling service MFC J3930DW 1 Press Fax If Fax Preview is set to On press Fax Sending Faxes 2 Press Hook 3 Press on the machine s touchpanel Any digits dialled after this will...

Page 334: ... ringing to alert you to pick up a voice call If you are at the machine lift the external telephone s handset and then press Pickup button to answer If you are at an extension telephone lift the handset during the F T Ring and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 51 Related Informa...

Page 335: ... and Fax Numbers Store Fax Numbers Store Fax Numbers Store Address Book Numbers Store Address Book Numbers from Outgoing Calls Store Address Book Numbers from Caller ID History Change or Delete Address Book Names or Numbers 328 ...

Page 336: ... or telephone number press Address 2 Enter the second fax or telephone number up to 20 digits using the touchscreen Press OK f Press OK to confirm To store another Address Book number repeat these steps 3 Press MFC J3930DW 1 Press Fax Address Book 2 Do the following steps a Press Edit Add New Address Name b Enter the name up to 16 characters using the touchscreen Press OK c Press Address 1 d Enter...

Page 337: ...f Press OK to confirm To store another Address Book number repeat these steps 3 Press Related Information Store Fax Numbers Set up Groups for Broadcasting 330 ...

Page 338: ... Address 2 Enter the second fax or telephone number up to 20 digits using the touchscreen Press OK 6 Press OK to confirm the fax or telephone number you want to store 7 Press MFC J3930DW 1 Press Fax Call History Outgoing Call 2 Swipe up or down or press a or b to display the number you want to store and then press it 3 Press Edit Add to Address Book Name To delete the number from the Outgoing Call...

Page 339: ...the second fax or telephone number press Address 2 Enter the second fax or telephone number up to 20 digits using the touchscreen Press OK 6 Press OK to confirm the fax or telephone number you want to store 7 Press MFC J3930DW 1 Press Fax Call History Caller ID History 2 Swipe up or down or press a or b to display the name or number you want to store and then press it 3 Press Edit Add to Address B...

Page 340: ...er To delete numbers press a or b to display Delete and then press it Select the fax or telephone numbers you want to delete by pressing them to display a red check mark and then press OK 3 Press MFC J3930DW 1 Press Fax Address Book Edit 2 Do one of the following Press Change to edit the names or fax or telephone numbers Swipe up or down or press a or b to display the number you want to change and...

Page 341: ...Related Information Store Fax Numbers 334 ...

Page 342: ...ected and then press OK to save your Group To store another Group for broadcasting repeat these steps 3 Press MFC J3930DW First you must store each fax number in the Address Book Then you can include them as numbers in the Group Each Group uses up an Address Book number You can store up to six Groups or you can assign up to 198 numbers to a large Group 1 Press Fax Address Book 2 Do the following s...

Page 343: ... Store Address Book Numbers 336 ...

Page 344: ...r press d or c to position the cursor to highlight the incorrect character and then press Enter the new character 5 Press OK 6 Press MFC J3930DW 1 Press Fax Address Book Edit Change 2 Swipe up or down or press a or b to display the Group you want and then press it 3 Press Name 4 Enter the new Group name up to 16 characters using the touchscreen Press OK How to change the stored name To change a ch...

Page 345: ...0DW MFC J3530DW 1 Press Fax Address Book Edit Delete 2 Press a or b to display the Group you want to delete and then press it 3 Press OK 4 Press MFC J3930DW 1 Press Fax Address Book Edit Delete 2 Swipe up or down or press a or b to display the Group you want and then press it 3 Press OK 4 Press Related Information Set up Groups for Broadcasting 338 ...

Page 346: ...check mark To delete a number from the Group press the check box of the number to remove the check mark 6 Press OK 7 Press OK 8 Press MFC J3930DW 1 Press Fax Address Book Edit Change 2 Swipe up or down or press a or b to display the Group you want and then press it 3 Swipe up or down or press a or b to display the Add Delete option and then press it 4 Swipe up or down or press a or b to display th...

Page 347: ...and External Devices Telephone Services and External Devices Phone Line Services Caller ID Voice Over Internet Protocol VoIP Telephone Line Interference External TAD Telephone Answering Device External and Extension Telephones 340 ...

Page 348: ...ng Caller ID answering services alarm systems or other custom features on one phone line may create problems with the operation of your machine Do you have Voice Mail If you have Voice Mail on the telephone line that you will install your new machine on there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls Related Information Tel...

Page 349: ...e to the switchboard problems or line problems of local telephone companies the feature may not work in some areas Advantages of Caller ID For Business All businesses profit from a quicker response to customer calls At Home Residential customers can protect themselves from unwanted calls Caller ID feature The Caller ID feature of this machine lets you use the Caller ID subscriber service offered b...

Page 350: ...e Caller ID Type MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Fax Miscellaneous Caller ID Type 2 Press Auto FSK or DTMF 3 Press MFC J3930DW 1 Press Settings All Settings Fax Miscellaneous Caller ID Type 2 Press Auto FSK or DTMF 3 Press Related Information Caller ID 343 ...

Page 351: ...adapter splitter or other such device If you have questions about how to connect your machine to the VoIP system please contact your VoIP provider After you have connected your machine to the VoIP system check for a dial tone Lift the external telephone s handset and listen for a dial tone If there is no dial tone please contact your VoIP provider If you are having problems sending or receiving fa...

Page 352: ...swer within two rings we recommend setting it to two rings This is because your machine cannot hear the CNG tones until the external TAD has picked up the call The sending machine will send CNG tones for only eight to ten seconds longer We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it 1 1 1 TAD LINE EXT IMPORTANT DO NOT connect a...

Page 353: ...your external TAD to one or two rings The machine s Ring Delay setting does not apply 2 Record the outgoing message on your external TAD 3 Set the TAD to answer calls 4 Set the Receive Mode on your machine to External TAD Related Information External TAD Telephone Answering Device Choose the Correct Receive Mode Telephone and Fax problems 346 ...

Page 354: ... beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving faxes then you should re record the OGM to include it 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Remote Activation Code for people sending manual faxes For example After ...

Page 355: ...e last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend setting the Receive Mode to Fax Manual We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be r...

Page 356: ...ne Services and External Devices External and Extension Telephones External and Extension Telephones Connect an External or Extension Telephone Operation from External and Extension Telephones Use the Remote Codes 349 ...

Page 357: ... Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to your machine as shown in the diagram below 1 2 1 Extension telephone 2 External telephone LINE EXT Related Information External and Extension Telephones 350 ...

Page 358: ...x If the machine answers a voice call and pseudo double rings for you to take over you can take the call at an extension telephone by pressing the Remote Deactivation Code 51 If you answer a call and no one is on the line You should assume that you re receiving a manual fax Press 51 and wait for the chirp or until the LCD shows Receiving and then hang up You can also use the Fax Detect feature to ...

Page 359: ...n and then selecting the option to receive When you set the Fax Mode option to Advanced Mode Remote Deactivation Code If you receive a voice call and the machine is in F T mode it will start to sound the F T ring pseudo double ring after the initial Ring Delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings I...

Page 360: ...Act Code Enter the new code and then press OK To change the Remote Deactivation Code press Deact Code Enter the new code and then press OK If you do not want to change the Codes go to the next step To turn the Remote Codes Off or On press Remote Codes Press Off or On 3 Press MFC J3930DW 1 Press Settings All Settings Fax Setup Receive Remote Codes 2 Do one of the following To change the Remote Acti...

Page 361: ...Home Fax Fax Reports Fax Reports Set the Transmission Verification Report s Style Set the Fax Journal s Interval Period Print Reports 354 ...

Page 362: ...e report will not be printed MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Fax Report Setting XMIT Report 2 Press the option you want If you select On Image or Error only Image the image will not appear on the Transmission Verification Report if Real Time Transmission is set to On The image will not appear on the report when you send a colour fax 3 Press If the transmission is ...

Page 363: ...ay the Every Monday Every Tuesday Every Wednesday Every Thursday Every Friday Every Saturday or Every Sunday option and then press the first day of the seven day countdown 6 Press MFC J3930DW 1 Press Settings All Settings Fax Report Setting Journal Period 2 Press Journal Period 3 Swipe up or down or press a or b to select an interval 6 12 24 hours 2 or 7 days The machine will print the report at t...

Page 364: ... Set the Machine to Power Off Automatically 357 ...

Page 365: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac Sending only 358 ...

Page 366: ...Home Fax PC FAX PC FAX for Windows PC FAX for Windows PC FAX Overview Windows Send a Fax Using PC FAX Windows Receive Faxes on Your Computer Windows 359 ...

Page 367: ... PC FAX Overview Windows PC FAX Overview Windows Reduce paper consumption and save time by using Brother s PC FAX software to send faxes directly from your machine Configure PC FAX Windows Configure your PC Fax Address Book Windows 360 ...

Page 368: ...select your model name if not already selected Click PC FAX in the left navigation bar and then click Setup Sending The PC FAX Setup dialog box appears 2 Do one of the following Click the User Information tab and then type your user information in the fields Each Microsoft account can have its own customised User Information screen for custom fax headers and cover pages Click the Sending tab and t...

Page 369: ... groups to personalise your Brother Address Book Add a Member to your PC FAX Address Book Windows Create a Group in your PC FAX Address Book Windows Edit Member or Group Information in your PC FAX Address Book Windows Delete a Member or Group in your PC FAX Address Book Windows Export your PC FAX Address Book Windows Import Information to your PC FAX Address Book Windows 362 ...

Page 370: ...following Windows Vista and Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left na...

Page 371: ...3 Type the member s information in the corresponding fields Only the Name field is required 4 Click OK Related Information Configure your PC Fax Address Book Windows 364 ...

Page 372: ...ta and Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then...

Page 373: ...le Names field select each name you want to include in the group and then click Add Members added to the group appear in the Group Members box 5 When finished click OK Each group can contain up to 50 members Related Information Configure your PC Fax Address Book Windows 366 ...

Page 374: ...down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or...

Page 375: ...st and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or group ...

Page 376: ...ck Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu and then select Export 3 Select one of the following Text The Select Items dialog box appears Go to step 4 vCard ...

Page 377: ...CII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder on your computer where you want to save the data type the file name and then click Save Related Information Configure your PC Fax Address Book Windows 370 ...

Page 378: ... down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu...

Page 379: ...xt file 5 If you are importing an ASCII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder where you want to import the data type the file name and then click Open Related Information Configure your PC Fax Address Book Windows 372 ...

Page 380: ...bers on the dial pad to type the number and then click Add Send Address If you select the Dial Restriction check box a confirmation dialog box will appear for you to re type the fax number using the keyboard This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then select a member or group from the Address Book If you make a mistake click All Clear...

Page 381: ...Receive Faxes on Your Computer Windows Receive Faxes on Your Computer Windows Use Brother s PC FAX software to receive faxes on your computer screen them and print only those faxes you want Receive Faxes Using PC FAX Receive Windows 374 ...

Page 382: ...u turn off your computer your machine will continue to receive and store faxes in your Brother machine s memory The machine s LCD will display the number of stored faxes received When you start this application the software will transfer all received faxes to your computer at once You can enable the Backup Print option if you want the machine to print a copy of the fax before the fax is sent to yo...

Page 383: ...ms Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 2 Confirm the message and click Ye...

Page 384: ...eeded Preferences Configure to start PC FAX Receive automatically when you start Windows Save Configure the path to save PC FAX files and select the received document format Upload to Configure the path to the SharePoint server and select the option to upload automatically or manually available only for Administrators Device Select the Brother machine that you want to receive PC FAX Lock available...

Page 385: ...tructions for a network user then the machine should already be configured for your network 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click Settings 3 Click Device Add 4 Select the appropriate connection method Select your machine from the automatic search results below Connected Brother machines will be displayed Select a device from the...

Page 386: ... computer name that will appear on the machine s LCD type the new name in the Enter your PC display name Max 15 Characters field 6 Click OK Related Information Run Brother s PC FAX Receive on Your Computer Windows 379 ...

Page 387: ...d PC FAX Messages Windows Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received Unread messages 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click any faxes in the list to view them 3 When finished click in the right top corner of the window to close it 380 ...

Page 388: ...AX Receive is active and the PC FAX Receive icon will remain in your computer task tray To close PC FAX Receive click the icon in the computer task tray and click Close Related Information Receive Faxes Using PC FAX Receive Windows 381 ...

Page 389: ...Sending only PC FAX for Mac Sending only Use Brother s PC FAX software to send faxes directly from your Mac without printing them This feature helps reduce your paper consumption and save time Send Faxes from Your Application Mac 382 ...

Page 390: ... fax machine supports colour faxes 1 Create a document in a Mac application 2 From an application such as Apple TextEdit click the File menu and then select Print 3 Click the application pop up menu and then select the Send Fax option 4 Click the Output pop up menu and then select the Facsimile option 5 Type a fax number in the Input Fax Number field and then click Add The fax number is displayed ...

Page 391: ...k the Add button after entering the first fax number and type the next fax number The destination fax numbers will be listed in the Destination Fax Numbers field 6 Click Print to send the fax Related Information PC FAX for Mac Sending only 384 ...

Page 392: ...Supported Basic Network Features Network Management Software and Utilities Additional Methods of Configuring Your Brother Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 385 ...

Page 393: ...Yes Yes Scanning Yes Yes PC Fax Send Available only for certain models Yes Yes PC Fax Receive Available only for certain models Yes BRAdmin Light 1 Yes Yes BRAdmin Professional 2 Yes Yes Web Based Management Yes Yes Yes Remote Setup Available only for certain models Yes Yes Status Monitor Yes Yes Driver Deployment Wizard Yes Yes Vertical Pairing Windows 7 Windows 8 and Windows 10 only Yes Related ...

Page 394: ...nd Utilities Network Management Software and Utilities Configure and change your Brother machine s network settings using a management utility Learn about Network Management Software and Utilities Change Machine Settings from Your Computer 387 ...

Page 395: ... the device status from an easy to read Windows Explorer style screen that changes colour to identify the status of each device You can configure network and device settings and update device firmware from a Windows computer on your LAN BRAdmin Professional can also log activity of Brother devices on your network and export the log data Go to your model s Downloads page on the Brother Solutions Ce...

Page 396: ...the Installation CD ROM Before Configuring Your Brother Machine for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Configure Your Machine for an Enterpris...

Page 397: ...ble with minimal obstructions Large objects and walls between the two devices and interference from other electronic devices can affect the data transfer speed of your documents Due to these factors wireless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may wan...

Page 398: ...ess device is connected successfully the LCD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com MFC J3930DW 1 Press Settings All Settings Network WLAN WPS 2 When Enable W...

Page 399: ...e to the Registrar a device that manages the wireless LAN you can set up the wireless network and security settings For more information on how to access WPS mode see the instructions provided with your wireless access point router Type A Connection when the wireless LAN access point router 1 doubles as the Registrar 1 Type B Connection when another device 2 such as a computer is used as the Regis...

Page 400: ... see the instructions supplied with your wireless LAN access point router If you use Windows 7 Windows 8 or Windows 10 as a Registrar you can install the printer driver after the wireless configuration by following the on screen instructions To install the full driver and software package use the Brother installation disc 7 Select your machine and click Next 8 Type the PIN displayed on the machine...

Page 401: ...a Registrar you must register it to your network in advance For more information see the instructions supplied with your wireless LAN access point router If you use Windows 7 Windows 8 or Windows 10 as a Registrar you can install the printer driver after the wireless configuration by following the on screen instructions To install the full driver and software package use the Brother installation d...

Page 402: ...thod Encryption Mode Network Key Infrastructure WPA2 PSK AES 12345678 If your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press Settings All Settings Network WLAN Setup Wizard 3 When Enable WLAN appears press Yes The wireless setup wizard starts To cancel press No 4 The machine searches for your network and di...

Page 403: ... Check and write down the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode Network Key Infrastructure Open System NONE WEP Shared Key WEP WPA WPA2 PSK AES TKIP For example Network Name SSID HELLO Communication Mode Authentication Method Encryption Mode Network Key Infrastructure WPA2 PSK AES 12345678 If your router uses WEP encryption ent...

Page 404: ...er machine supports the use of the first WEP key only 9 The machine attempts to connect to the wireless device you have selected If your wireless device is connected successfully the display shows Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother installation disc into your computer or go to your model s D...

Page 405: ...he configuration 1 Check and record the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode User ID Password Infrastructure LEAP CKIP EAP FAST NONE AES TKIP EAP FAST MS CHAPv2 AES TKIP EAP FAST GTC AES TKIP PEAP MS CHAPv2 AES TKIP PEAP GTC AES TKIP EAP TTLS CHAP AES TKIP EAP TTLS MS CHAP AES TKIP EAP TTLS MS CHAPv2 AES TKIP EAP TTLS PAP AES ...

Page 406: ...P MS CHAP MS CHAPv2 GTC or PAP Depending on your Authentication method the Inner Authentication method selections differ Select the encryption type TKIP AES or AES Select the verification method No Verification CA or CA Server ID If you selected the CA Server ID option enter the server ID user ID and password if required and then press OK for each option For other selections enter the user ID and ...

Page 407: ...entication Method Encryption Mode User ID Password Infrastructure LEAP CKIP EAP FAST NONE AES TKIP EAP FAST MS CHAPv2 AES TKIP EAP FAST GTC AES TKIP PEAP MS CHAPv2 AES TKIP PEAP GTC AES TKIP EAP TTLS CHAP AES TKIP EAP TTLS MS CHAP AES TKIP EAP TTLS MS CHAPv2 AES TKIP EAP TTLS PAP AES TKIP EAP TLS AES TKIP For example Network Name SSID HELLO Communication Mode Authentication Method Encryption Mode ...

Page 408: ...d NONE CHAP MS CHAP MS CHAPv2 GTC or PAP Depending on your Authentication method the Inner Authentication method selections differ Select the encryption type TKIP AES or AES Select the verification method No Verification CA or CA Server ID If you selected the CA Server ID option enter the server ID user ID and password if required and then press OK for each option For other selections enter the us...

Page 409: ...Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network 402 ...

Page 410: ...iguring Your Brother Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print or Scan from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 403 ...

Page 411: ...using the one push or PIN Method of Wi Fi Protected Setup WPS You can also configure a wireless network by manually setting a SSID and password Your Brother machine s Wi Fi Direct feature supports WPA2 security with AES encryption 1 2 1 Mobile device 2 Your Brother machine Although the Brother machine can be used in both a wired supported models only and wireless network only one connection method...

Page 412: ...s from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Dir...

Page 413: ...n Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS No See Related Information Configure Your Wi Fi Direct Network Using the PIN Method ...

Page 414: ... network Select the mobile device to which you want to connect Search for available devices again by pressing Rescan If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup MFC J3930DW If your mobile device supports Wi Fi Direct follow these steps to configure a Wi Fi Direct network When the machine receives the Wi Fi Direct requ...

Page 415: ...Related Information Configure Your Wi Fi Direct Network Wi Fi Direct Network Configuration Overview 408 ...

Page 416: ...OK appears on the machine s LCD press OK on your machine This will start the Wi Fi Direct setup If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup MFC J3930DW If your mobile device supports WPS PBC Push Button Configuration follow these steps to configure a Wi Fi Direct network When the machine receives the Wi Fi Direct requ...

Page 417: ...ed on your mobile device in the machine Press OK Follow the instructions If the PIN is displayed on your Brother machine enter the PIN in your mobile device When your Brother machine is not the Group Owner G O it will display available device names with which to configure a Wi Fi Direct network Select the mobile device to which you want to connect Search for available devices again by pressing Res...

Page 418: ... Owner G O it will display available device names with which to configure a Wi Fi Direct network Select the mobile device to which you want to connect Search for available devices again by pressing Rescan Do one of the following Press Display PIN Code to display the PIN on your machine and enter the PIN in your mobile device Follow the instructions Press Input PIN Code to enter a PIN shown on your...

Page 419: ...your mobile device When PIN Code appears enter the PIN displayed on your mobile device in the machine Press OK If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup MFC J3930DW If your mobile device supports the PIN Method of Wi Fi Protected Setup WPS follow these steps to configure a Wi Fi Direct network When the machine recei...

Page 420: ... Wi Fi Direct Network Configuration Overview 413 ...

Page 421: ...gs screen and enter the SSID name and password If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup MFC J3930DW If your mobile device does not support Wi Fi Direct or WPS you must configure a Wi Fi Direct network manually 1 Press Settings All Settings Network Wi Fi Direct Manual 2 The machine will display the SSID name and Pas...

Page 422: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report Fax Using the Internet I Fax Synchronize Time with the SNTP Server Using Web Based Management 415 ...

Page 423: ... the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Print Reports Network Configuration Yes The machine prints the current Network Configuration Report MFC J3930DW 1 Press Settings All Settings Print Reports Network Configuration Yes The machine prints the ...

Page 424: ...r s email application must support Multipurpose Internet Mail Extensions MIME To use this feature go to the Brother Solutions Center at support brother com click Downloads on your model page and download the I Fax Install Tool 1 2 3 4 5 6 1 Fax Sender 2 Telephone line 3 Your Brother Machine Receiver Sender 4 The Internet 5 A computer receives a forwarded email 6 A fax machine receives a forwarded ...

Page 425: ...sy the circuit such as the Internet is may cause the system to take a longer time than usual to send an error mail When sending confidential documents we recommend using standard phone lines instead of the Internet due to its low level of security If the receiver s mail system is not MIME compatible you cannot use I Fax to send documents If possible find out in advance and note that some servers w...

Page 426: ...ssword is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 In the POP3 IMAP4 SMTP field click Advanced Settings and configure the following settings Send E mail Settings SMTP Port Server Authentication Method SMTP AUTH Account Name SMTP AUTH Account Password Receive E mail Settings POP3 IMAP4 Proto...

Page 427: ... IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Fax tab 5 Click I Fax in the left navigation bar 6 Click E mail Send and configure the following settings E mail Subject Size Limit Request Delivery Notification Send 7 When ...

Page 428: ...of the following Press and then enter the email address Press Address Book choose the email address of your recipient and then press Apply 6 Press Fax Start The machine starts scanning After the document is scanned it is transmitted to the recipient via your SMTP server You can cancel the send operation by pressing during scanning When the transmission is finished the machine will enter standby mo...

Page 429: ...Related Information Configure Your Brother Machine for Email or I Fax 422 ...

Page 430: ...t Type a password if you have set one and then click 4 Click the Fax tab 5 Click I Fax in the left navigation bar 6 Click E mail Receive and configure the following settings Auto Polling Polling Frequency Print Mail Header Delete Read Receive Error Mail Send Delivery Notification Receive There are two ways to receive email messages POP3 IMAP4 receiving at regular intervals POP3 IMAP4 receiving man...

Page 431: ... not in a plain text format or an attached file is not in the TIFF format the error message ATTACHED FILE FORMAT NOT SUPPORTED will be printed If the received mail is too large the error message E MAIL FILE TOO LARGE will be printed If Delete Read Receive Error Mail is On default then the error mail will be deleted POP3 or read IMAP4 from the email server automatically Related Information Configur...

Page 432: ...il IFAX Manual Receive Yes 2 The LCD will display Receiving and your machine will print the data from the email server MFC J3930DW 1 Press Settings All Settings Network E mail IFAX Manual Receive Yes 2 The LCD will display Receiving and your machine will print the data from the email server Related Information Configure Your Brother Machine for Email or I Fax How Received I Faxes Appear on a Compu...

Page 433: ...pear on a Computer When a computer receives an I Fax document the document is attached to an email message that notifies you in its Subject line that your email server has received an I Fax You can either wait for your Brother machine to poll the email server or you can manually poll the email server to receive the incoming data Related Information Poll the Server Manually Receive an I Fax Automat...

Page 434: ...sing the Internet I Fax I Fax Options I Fax Options Forward Received Email and Fax Messages Set Up Relay Broadcast on Your Brother Machine Internet Fax I Fax Verification Mail I Fax Error Mail Configure Your Brother Machine for Email or I Fax 427 ...

Page 435: ...es a forwarded email 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Fax tab 5 Click Remote Fax Options 6 Select Fax Forward in the Fwd Store Cloud field 7 Select the E mail Ad...

Page 436: ...ast function to save the communication fee 1 3 2 5 4 1 Internet available fax machine 2 The Internet 3 Your Brother Machine 4 Telephone line 5 Fax machine 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one ...

Page 437: ... the sign on the machine Use care in selecting a trusted domain any user on a trusted domain will be able to send a relay broadcast You can register up to five domain names Relay Broadcast Report Specify whether or not you want a report to print after the machine completes the relay broadcast 7 When finished click Submit Related Information I Fax Options Relay Broadcast from Your Brother Machine R...

Page 438: ...llowing If Fax Preview is set to Off press Fax If Fax Preview is set to On press Fax and then press Sending Faxes 3 Press Options Broadcasting Add Number 4 You can add email addresses to the broadcast in the following ways Press Add Number and press enter the email address and press OK Press Add from Address book Press the check box of the email address you want to add to the broadcast After you h...

Page 439: ...er you have checked all the email addresses you want press OK Press Search in Address book Enter the name and press OK The search results will be displayed Press the name and then press the email address you want to add to the broadcast The following is an example of how to enter the email address and phone number UKFAX brother co uk fax 123456789 E mail address Fax Phone Number The word fax must ...

Page 440: ...ne the method of entering the fax machine s fax number will vary depending on the mail application you are using 1 In your email application create a new mail message and type the email address of the relay machine and fax number of the first fax machine in the TO box The following is an example of how to enter the email address and fax number UKFAX brother co uk fax 123456789 E mail address Fax P...

Page 441: ...l was received and processed Verification Mail for receiving allows you to transmit a default report back to the sending station after successfully receiving and processing an I Fax or email To use this feature set the Notification options in the Setup Mail RX and Setup Mail TX options of your Brother machine s control panel menu Related Information I Fax Options Enable Send Notifications for TX V...

Page 442: ...f information is sent with the image data This field is named MDN The receiver must support the MDN field to be able to send a notification report otherwise the request will be ignored 3 Press MFC J3930DW 1 Press Settings All Settings Network E mail IFAX Setup Mail TX Notification 2 When switched to On an additional field of information is sent with the image data This field is named MDN The recei...

Page 443: ...tification Off When Receive Notification is Off all forms of receive notification are disabled and no message is sent back to the sender regardless of the request To send TX verification mail the Sender must configure these settings Switch Notification in Setup Mail TX to On Switch Header in Setup Mail RX to All or Subject From To To receive TX verification mail the Receiver must configure these s...

Page 444: ...ess of the request To send TX verification mail the Sender must configure these settings Switch Notification in Setup Mail TX to On Switch Header in Setup Mail RX to All or Subject From To To receive TX verification mail the Receiver must configure these settings Switch Notification in Setup Mail RX to On 3 Press Related Information Internet Fax I Fax Verification Mail 437 ...

Page 445: ...ror message back to the Brother machine and the error message will be printed If there is an error while receiving an I Fax an error message will be printed for example The message being sent to the machine was not in a TIFF format To receive the error mail and have it print on your machine in Setup Mail RX switch the Header option to All or to Subject From To Related Information I Fax Options 438...

Page 446: ... SNTP is used to synchronize the time used by the machine for authentication with the SNTP time server This is not the time displayed on the machine s LCD You can automatically or manually synchronize the machine s time with the Coordinated Universal Time UTC provided by the SNTP time server Configure Date and Time Using Web Based Management Configure the SNTP Protocol Using Web Based Management 4...

Page 447: ...er s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Administrator tab 5 Click Date Time in the left navigation bar Select the time difference between your location and UTC from the Time Zone drop down list For example the time zone for Eastern Time in...

Page 448: ... 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 Select the SNTP check box to activate the settings 7 Restart your Brother machine to activate the configuration 8 Next to the SNTP check box click Advanced Settings and follow the instructions below Option Description Status Display...

Page 449: ... secondary SNTP server Primary SNTP Server Port Secondary SNTP Server Port Type the port number 1 65535 The secondary SNTP server port is used as a backup to the primary SNTP server port If the primary port is unavailable the machine will contact the secondary SNTP port Synchronization Interval Type the number of hours between server synchronization attempts 1 168 hours 9 Click Submit Related Info...

Page 450: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Reset the Network Settings to Factory Default Print the WLAN Report 443 ...

Page 451: ...e factory settings You can also reset the print server to its factory settings using BRAdmin Light BRAdmin Professional or Web Based Management MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Network Network Reset 2 The message confirming reset will be displayed Press OK for two seconds The machine will restart MFC J3930DW 1 Press Settings All Settings Network Network Reset 2 The...

Page 452: ...ait for one minute and then try to print the report again MFC J3930DW 1 Press Settings All Settings Print Reports WLAN Report Yes The machine will print the WLAN Report If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again Related Information Technical Information for Advanced Users Wireless LAN Rep...

Page 453: ... TS 03 The wireless network and security setting you entered may be incorrect Reconfirm the wireless network settings If you do not know this information ask your network administrator TS 04 The Authentication Encryption methods used by the selected wireless access point router are not supported by your machine Change the authentication and encryption methods of the wireless access point router Yo...

Page 454: ...ings 2 See the documentation provided with your WLAN access point router for information on how to find the security settings If the WLAN access point router is set to not broadcast the SSID the SSID will not automatically be detected You will have to manually enter the SSID name The Network key may also be described as the Password Security Key or Encryption Key If you do not know the SSID and wi...

Page 455: ...ity Before Using Network Security Features Secure Function Lock 3 0 Manage Your Network Machine Securely Using SSL TLS Send or Receive an Email Securely Use IEEE 802 1x Authentication for a Wired or a Wireless Network 448 ...

Page 456: ...ailable today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine We recommend disabling the FTP and TFTP protocols Accessing the machine using these protocols is not secure However note that if you disable FTP the Scan to FTP feature will be disabled Related Information Security 449 ...

Page 457: ...he functions available on your Brother machine Before Using Secure Function Lock 3 0 Configure Secure Function Lock 3 0 Using Web Based Management Scan Using Secure Function Lock 3 0 Configure Public Mode for Secure Function Lock 3 0 Additional Secure Function Lock 3 0 Features Register a new ID Card Using Machine s Control Panel 450 ...

Page 458: ... Print If you register users logon names in advance the users will not need to enter their passwords when they use the print function Copy Scan Scan includes scan jobs sent via Brother iPrint Scan Fax supported models only Send Receive Media Print from Scan to Web Connect supported models only Apps supported models only Page Limits Color Print Page Counters Card ID NFC ID supported models only If ...

Page 459: ...menu in the left navigation bar 9 In the User List Restricted Functions field type a group name or user name 10 In the Print and the other columns select a check box to allow or clear a check box to restrict the function listed 11 To configure the maximum page count select the On check box in the Page Limits column and then type the maximum number in the Max Pages field 12 Click Submit 13 Click th...

Page 460: ...tricted users To scan using the machine s control panel Restricted users must enter their PINs on the machine s control panel to access Scan mode To scan from a computer Restricted users must enter their PINs on the machine s control panel before scanning from their computers If the PIN is not entered on the machine s control panel an error message will appear on the user s computer If the machine...

Page 461: ...r iPrint Scan 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Administrator tab 5 Click the User Restriction Function menu in the left navigation bar 6 Select Secure Function L...

Page 462: ...ounter including User List Restricted Functions information as a CSV file Card ID NFC ID supported models only Click the User List menu and then type a users Card ID in the Card ID NFC ID field You can use your ID card for authentication Last Counter Record Click Last Counter Record if you want the machine to retain the page count after the counter has been reset Counter Auto Reset Click Counter A...

Page 463: ...n the machine s control panel with a registered ID Card 2 Press displayed at the top left of the screen 3 Press Register Card 4 Touch a new ID Card to the NFC symbol The new ID Card s number is registered to the machine For the supported ID Card types go to the Brother Solutions Center at support brother com to see FAQs Troubleshooting 5 Press OK Related Information Secure Function Lock 3 0 456 ...

Page 464: ...Home Security Manage Your Network Machine Securely Using SSL TLS Manage Your Network Machine Securely Using SSL TLS Certificates and Web Based Management 457 ...

Page 465: ...t Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Create and Install a Certificate Manage Multiple Certificates 458 ...

Page 466: ...this certificate you can easily use the SSL TLS communication without creating or installing a different certificate from a CA Certificate from a Certificate Authority CA There are two methods for installing a certificate from a CA If you already have a certificate from a CA or if you want to use a certificate from an external trusted CA When using a Certificate Signing Request CSR from this print...

Page 467: ...sed Management Create and Install a Certificate Create and Install a Certificate Step by Step Guide for Creating and Installing a Certificate Create and Install a Self signed Certificate Create and Install a Certificate from a Certificate Authority CA Import and Export a CA Certificate 460 ...

Page 468: ...icate from a Certificate Authority CA These are a brief summary of the actions required based on the option you choose Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CSR using Web Based Management 2 Install the certificate issu...

Page 469: ...eate and Install a Certificate Create and Install a Self signed Certificate Create and Install a Self signed Certificate Create a Self signed Certificate Install the Self signed Certificate for Windows users with Administrator Rights Import and Export the Self signed Certificate on your Brother Machine 462 ...

Page 470: ... 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create Self Signed Certificate 8 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name or domain name to use when accessing this machine through SS...

Page 471: ...rver The self signed certificate is created and saved in your machine s memory To use SSL TLS communication the self signed certificate must be installed on your computer Related Information Create and Install a Self signed Certificate 464 ...

Page 472: ...ng Windows Vista Windows 7 Windows Server 2008 Click Start All Programs Windows 8 Right click the Internet Explorer icon on the taskbar Windows 10 Click Start All apps Windows Accessories Internet Explorer Windows Server 2012 and Windows Server 2012 R2 Click Internet Explorer and then right click the Internet Explorer icon that appears on the taskbar 2 Right click Internet Explorer and then click ...

Page 473: ...4 Click Continue to this website not recommended 5 Click Certificate Error and then click View certificates 6 Click Install Certificate 466 ...

Page 474: ...the Certificate Import Wizard appears click Next 8 Select Place all certificates in the following store and then click Browse 9 Select Trusted Root Certification Authorities and then click OK 10 Click Next 467 ...

Page 475: ...rprint thumbprint is printed on the Network Configuration Report 13 Click OK The self signed certificate is now installed on your computer and SSL TLS communication is available Related Information Create and Install a Self signed Certificate Import the Self signed Certificate 468 ...

Page 476: ...all a Self signed Certificate Import and Export the Self signed Certificate on your Brother Machine Import and Export the Self signed Certificate on your Brother Machine You can store the self signed certificates on your Brother machine and manage them by importing and exporting Import the Self signed Certificate Export the Self signed Certificate 469 ...

Page 477: ...ou can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Import Cer...

Page 478: ... name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Export shown with Certificate List...

Page 479: ... have a certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Install a Certifi...

Page 480: ... you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create CSR 8 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confirm your identity and verify it to the outside world The length of the Common Name must be less than 64 bytes Enter an identifier such ...

Page 481: ...certificate template to securely create the Client Certificate If you are creating a Client Certificate for an IEEE 802 1x environment with EAP TLS authentication we recommend using User for the certificate template For more information go to your model s page on the Brother Solutions Center at support brother com Related Information Create and Install a Certificate from a Certificate Authority CA...

Page 482: ... s IP address For example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Manag...

Page 483: ...te and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 476 ...

Page 484: ...tp SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Secu...

Page 485: ...able a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certifica...

Page 486: ... Certificates and Web Based Management Create and Install a Certificate Import and Export a CA Certificate Import and Export a CA Certificate You can import export and store CA certificates on your Brother machine Import a CA Certificate Export a CA Certificate 479 ...

Page 487: ...can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a ...

Page 488: ...stead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 ...

Page 489: ...f signed Certificate or Certificate Issued by a CA 5 CA Certificate 6 We recommend storing one less certificate than allowed reserving an empty spot in case of certificate expiration When a certificate expires import a new certificate into the reserved spot and then delete the expired certificate This ensures that you avoid configuration failure When you use HTTPS IPPS IEEE 802 1x or Signed PDF yo...

Page 490: ...d or Receive an Email Securely Send or Receive an Email Securely Configure Email Sending or Receiving Using Web Based Management Send an Email with User Authentication Send or Receive an Email Securely Using SSL TLS 483 ...

Page 491: ...d if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 In the POP3 IMAP4 SMTP field click Advanced Settings and make sure the status of POP3 IMAP4 SMTP is Enabled 7 Configure the POP3 IMAP4 SMTP settings Confirm that the email settings are correct after configuration by sending a test email If you do not know the POP3 IMAP4 SMTP server s...

Page 492: ...cation email reports and I Fax We recommend using Web Based Management to configure the SMTP authentication Email Server Settings You must configure your machine s SMTP authentication method to match the method used by your email server For details about your email server settings contact your network administrator or Internet Service Provider ISP To enable SMTP server authentication in the Web Ba...

Page 493: ...e selected automatically Before you verify the server certificate you must import the CA certificate issued by the CA that signed the server certificate Contact your network administrator or your Internet Service Provider ISP to confirm if importing a CA certificate is necessary If you do not need to verify the server certificate clear the Verify Server Certificate check box Port Number If you sel...

Page 494: ...following settings SMTP Port 25 Server Authentication Method SMTP AUTH SSL TLS TLS POP3 Port 995 SSL TLS SSL IMAP4 Port 993 SSL TLS SSL Related Information Send or Receive an Email Securely Configure Email Sending or Receiving Using Web Based Management 487 ...

Page 495: ...ireless Network Use IEEE 802 1x Authentication for a Wired or a Wireless Network What Is IEEE 802 1x Authentication Configure IEEE 802 1x Authentication for a Wired or a Wireless Network Using Web Based Management Web Browser IEEE 802 1x Authentication Methods 488 ...

Page 496: ...nd wireless networks that limits access from unauthorised network devices Your Brother machine supplicant sends an authentication request to a RADIUS server Authentication server through your access point or HUB After your request has been verified by the RADIUS server your machine can access the network Related Information Use IEEE 802 1x Authentication for a Wired or a Wireless Network 489 ...

Page 497: ...ional Wired and wireless network Wireless setup wizard from the control panel Wireless network Wireless setup wizard on the CD ROM Wireless network 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type anot...

Page 498: ...that has been issued by the CA that signed the server certificate CA Cert ServerID The verification method to check the common name 1 value of the server certificate in addition to the CA reliability of the server certificate 7 When finished with configuration click Submit For wired networks After configuring connect your machine to the IEEE 802 1x supported network After a few minutes print the N...

Page 499: ...ion of EAP method developed by Cisco Systems Inc Microsoft Corporation and RSA Security PEAP creates an encrypted Secure Sockets Layer SSL Transport Layer Security TLS tunnel between a client and an authentication server for sending a user ID and password PEAP provides mutual authentication between the server and the client The Brother machine supports the following inner authentications PEAP MS C...

Page 500: ...Home Mobile Web Connect Mobile Web Connect Brother Web Connect AirPrint Mobile Printing for Windows Mopria Print Service Brother iPrint Scan Near Field Communication NFC 493 ...

Page 501: ...r Using Brother Web Connect Set Up Brother Web Connect Scan and Upload Documents Using Brother Web Connect Upload a Document from an External Memory Device Using Brother Web Connect Download and Print Documents Using Brother Web Connect Download and Save a Document to an External Memory Device Using Brother Web Connect FaxForward to Cloud or E mail 494 ...

Page 502: ... services 1 2 4 3 1 Printing 2 Scanning 3 Photos images documents and other files 4 Web Service To use Brother Web Connect your Brother machine must be connected to a network that has access to the Internet through either a wired or wireless connection For network setups that use a proxy server the machine must also be configured to use a proxy server If you are unsure of your network configuratio...

Page 503: ...sation service URL www dropbox com Box An online document editing and sharing service URL www box com For more information about any of these services refer to the respective service s website The following table describes which file types can be used with each Brother Web Connect feature Accessible Services Evernote Dropbox Box Download and print images or save them to media JPEG PDF DOC DOCX XLS...

Page 504: ...sing Brother Web Connect Conditions for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect Configure the Proxy Server Settings Using the Machine s Control Panel Configure the Proxy Server Settings Using Web Based Management 497 ...

Page 505: ...mputer that has access to the Internet and has the Brother machine s software installed For Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network see the Quick Setup Guide included with your Brother machine For Mac To install the Brother Software go to your model s Downloads page on the Brother Solutions Center at support brother ...

Page 506: ...ess Port number User Name Password MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Network Web Connect Settings Proxy Settings Proxy Connection 2 Press On 3 Press the option that you want to set and then enter the proxy server information Press OK 4 Press MFC J3930DW 1 Press Settings All Settings Network Web Connect Settings Proxy Settings Proxy Connection 2 Press On 3 Press the ...

Page 507: ...s are always enabled in whichever browser you use If you use different web browser make sure it is compatible with HTTP 1 0 and HTTP 1 1 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 C...

Page 508: ...r Web Connect Set Up Brother Web Connect Brother Web Connect Setup Overview Create an Account for Each Online Service Before Using Brother Web Connect Apply for Brother Web Connect Access Register an Account on Your Brother Machine for Brother Web Connect 501 ...

Page 509: ... registration 2 Web Service 3 Obtain account Step 2 Apply for Brother Web Connect access Start Brother Web Connect access using a computer and obtain a temporary ID 3 2 1 1 Enter account information 2 Brother Web Connect application page 3 Obtain temporary ID Step 3 Register your account information on your machine so you can access the service you want to use Enter the temporary ID to enable the ...

Page 510: ...Related Information Set Up Brother Web Connect 503 ...

Page 511: ...reating an account log on and use the account once with a computer before using the Brother Web Connect feature Otherwise you may not be able to access the service using Brother Web Connect If you already have an account there is no need to create an additional account After you finish creating an account with the online service you want to use apply for Brother Web Connect access You do not need ...

Page 512: ... select your model name if not already selected Click Do More in the left navigation bar and then click Brother Web Connect Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen Click Brother Utilities and then click the drop down list and select your model na...

Page 513: ... finished your temporary ID will appear 4 Make a note of your temporary ID as you will need it to register accounts to the machine The temporary ID is valid for 24 hours 5 Close the web browser Now that you have a Brother Web Connect access ID you must register this ID on your machine and then use your machine to access the web service you want to use 506 ...

Page 514: ...Related Information Set Up Brother Web Connect 507 ...

Page 515: ...vice name 3 If information regarding Brother Web Connect appears press OK 4 Press Register Delete Account Register Account 5 The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access Press OK 6 Enter the temporary ID using the LCD and then press OK An error message will appear on the LCD if the information you entered does not match the temp...

Page 516: ...nd then press OK An error message will appear on the LCD if the information you entered does not match the temporary ID you received when you applied for access or if the temporary ID has expired Either enter the temporary ID correctly or apply for access again and receive a new temporary ID 7 The machine will prompt you to enter the account name that you want to be displayed on the LCD Press OK 8...

Page 517: ...ess Web You can also press Scan to Web If information regarding the Internet connection appears on the machine s LCD read the information and press OK Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press OK 3 Press a or b to display the service that hosts the account to which you want to upload Press the service name ...

Page 518: ...Swipe up or down or press a or b to display your account name and then press it 5 If the PIN entry screen appears enter the four digit PIN and press OK 6 Press Upload from Scanner This option may not appear depending on the service 7 Follow the on screen instructions to complete this operation Related Information Brother Web Connect 511 ...

Page 519: ...stored on the USB flash drive could be damaged Brother Web Connect supports only file names written in English Files named in the local language will not be uploaded MFC J3530DW MFC J3930DW MFC J3530DW 1 Insert a USB flash drive into your machine The LCD automatically changes 2 Press d or c to display Web Press Web If information regarding the Internet connection appears on the machine s LCD read ...

Page 520: ... then press OK 3 Swipe left or right or press d or c to display the service that hosts the account to which you want to upload Press the service name 4 Swipe up or down or press a or b to display your account name and then press it 5 If the PIN entry screen appears enter the four digit PIN and press OK 6 Press Upload from Media 7 Follow the on screen instructions to complete this operation Related...

Page 521: ...public When accessing a service or an account as a guest user you can view documents that the owner has made public that is documents with no viewing restrictions To download other users documents you must have access privileges to view the corresponding albums or documents If you are a restricted user for Web Connect due to the Secure Function Lock feature available for certain models you cannot ...

Page 522: ...er enter or select the account name of the user whose documents you want to download 5 Press a or b to display the desired album and then press it An album is a collection of documents However the actual term may differ depending on the service you use When using Evernote you must select the notebook and then select the note Some services do not require documents to be saved in albums For document...

Page 523: ...r b to display the desired album and then press it An album is a collection of documents However the actual term may differ depending on the service you use When using Evernote you must select the notebook and then select the note Some services do not require documents to be saved in albums For documents not saved in albums select Show Unsorted Files or Show unsorted photos to select documents You...

Page 524: ...ges are saved in the BROTHER folder which can be found on the root level of the media IMPORTANT DO NOT remove the USB flash drive while the message appears on the LCD Otherwise the USB flash drive or data stored on the USB flash drive could be damaged MFC J3530DW MFC J3930DW MFC J3530DW 1 Insert a USB flash drive into your machine The LCD automatically changes 2 Press d or c to display Web Press W...

Page 525: ...name 4 Do one of the following To log on to the service with your account swipe up or down or press a or b to display your account name and then press it If the PIN entry screen appears enter the four digit PIN and press OK To access the service as a guest user swipe up or down or press a or b to display Use Service as a Guest User and then press it When the information regarding access as a guest...

Page 526: ...e to automatically forward incoming faxes to your accounts with the available online services 1 1 Web Service Use the FaxForward to E mail feature to automatically forward incoming faxes to an inbox as email attachments Related Information Brother Web Connect Turn On FaxForward to Cloud or E mail Turn Off FaxForward to Cloud or E mail 519 ...

Page 527: ...rd to Cloud E mail Press FaxForward to Cloud E mail If information regarding FaxForward to Cloud E mail appears read it and then press OK 3 Press On 4 Press Forward to Cloud or Forward to E mail If you selected Forward to Cloud choose the online service you want to receive the faxes and then specify your account name If you selected Forward to E mail select the email address you want to receive th...

Page 528: ...xes and then specify your account name If you selected Forward to E mail select the email address you want to receive the faxes as email attachments 5 Follow the on screen instructions to complete this operation Related Information FaxForward to Cloud or E mail Memory Receive Options 521 ...

Page 529: ...bout Brother Web Connect s features will appear on the LCD Read the information and then press OK 2 Press a or b to display FaxForward to Cloud E mail Press FaxForward to Cloud E mail If information regarding FaxForward to Cloud E mail appears read it and then press OK 3 Press Off 4 Press OK MFC J3930DW 1 Swipe left or right or press d or c to display Apps Press Apps If information regarding the I...

Page 530: ...Home Mobile Web Connect AirPrint AirPrint AirPrint Overview Before Using AirPrint Print Using AirPrint Scan Using AirPrint Send a Fax Using AirPrint For MFC Models 523 ...

Page 531: ...o wirelessly print photos email web pages and documents from your iPad iPhone iPod touch and Mac computer without the need to install a driver AirPrint also lets you send faxes directly from your Mac computer without printing them and lets you scan documents to your Mac computer For more information visit Apple s website Related Information AirPrint 524 ...

Page 532: ...Home Mobile Web Connect AirPrint Before Using AirPrint Before Using AirPrint Network Settings for Using AirPrint Disable and Enable AirPrint Using Web Based Management Web Browser 525 ...

Page 533: ...ur mobile device s user s guide on Apple s website can be found by tapping in Safari To configure your Brother machine for a wireless network see the Quick Setup Guide or related topics in this guide If your Brother machine supports a wired network you can use a network cable to connect to the wireless access point router If your Brother machine supports Wi Fi Direct and you want to configure your...

Page 534: ... s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 To disable AirPrint clear the AirPrint check box To enable AirPrint select the AirPrint check box By default AirPrint is enabled 7 Cli...

Page 535: ...Home Mobile Web Connect AirPrint Print Using AirPrint Print Using AirPrint Print from iPad iPhone or iPod Touch Before Printing Using AirPrint OS X Print Using AirPrint OS X 528 ...

Page 536: ...ine is turned on 2 Use Safari to open the page that you want to print 3 Tap or 4 Tap Print 5 Make sure your Brother machine is selected 6 If a different machine or no printer is selected tap Printer A list of available machines appears 7 Tap your machine s name in the list 8 Select the desired options such as the number of pages to print and 2 sided printing if supported by your machine 9 Tap Prin...

Page 537: ...ine to the printer list on your Mac computer 1 Select System Preferences from the Apple Menu 2 Click Print Scan or Printers Scanners 3 Click the icon below the Printers pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Brother machine and then select AirPrint from the Use pop up menu 6 Click Add Related Information Print Using AirPrint 530 ...

Page 538: ... sure your Brother machine is turned on 2 On your Mac computer use Safari to open the page that you want to print 3 Click the File menu and then select Print 4 Make sure your Brother machine is selected If a different machine or no printer is selected click the Printer pop up menu and then select your Brother machine 5 Select the desired options such as the number of pages to print and 2 sided pri...

Page 539: ...Home Mobile Web Connect AirPrint Scan Using AirPrint Scan Using AirPrint Before Scanning Using AirPrint OS X Scan Using AirPrint OS X 532 ...

Page 540: ...t on your Mac computer Monochrome scan is not currently supported by OS X v10 9 1 Select System Preferences from the Apple Menu 2 Click Printers Scanners 3 Click the icon below the Scanners pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Brother machine and then select AirPrint from the Use pop up menu 6 Click Add Related Information Scan Using AirPrint 533 ...

Page 541: ...en click the Open Scanner button The Scanner screen appears 6 If you place the document in the ADF select Use Document Feeder check box and then select the size of your document from the scan size setting pop up menu 7 Select the destination folder or destination application from the destination setting pop up menu 8 Click Show Details to change the scanning settings if needed You can crop the ima...

Page 542: ...Home Mobile Web Connect AirPrint Send a Fax Using AirPrint For MFC Models Send a Fax Using AirPrint For MFC Models Before Sending a Fax Using AirPrint OS X Send a Fax Using AirPrint OS X 535 ...

Page 543: ...ter Make sure your Brother machine is connected to the telephone line and works correctly 1 Select System Preferences from the Apple Menu 2 Click Print Scan or Printers Scanners 3 Click the icon below the Printers pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Brother machine and then select AirPrint from the Use pop up menu 6 Click Add Related Information Sen...

Page 544: ...our machine supports the Secure Function Lock feature Sending faxes via AirPrint is not available if Fax Tx for each user is restricted 1 Make sure your Brother machine is turned on 2 On your Mac computer open the file that you want to send as a fax 3 Click the File menu and then select Print 4 Click the Printer pop up menu and then select Brother MFC XXXX Fax where XXXX is your model name 5 Type ...

Page 545: ...our Windows mobile device You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device Many Windows apps support this function 2 1 3 1 1 Windows mobile device Windows 10 Mobile or later 2 Wi Fi connection 3 Your Brother machine Related Information Mobile Web Connect 538 ...

Page 546: ...ect to the same network as your machine and print without additional setup Many native Android apps including Google Chrome Gmail and Gallery support printing 2 1 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Brother machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Before using this service you must turn it on Related Informat...

Page 547: ... Apple Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Apple device Download and install Brother iPrint Scan from the App Store For Windows Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Windows device without using a computer Download and install Brother iPrint Scan from the Microsoft Store For mo...

Page 548: ...a photos PDF files text files web pages and email messages from the device or scan photos and documents to the device by touching it to the NFC symbol on the machine s control panel You must download and install Brother iPrint Scan to your Android device to use this feature For more detailed information see the Mobile Print Scan Guide for Brother iPrint Scan Go to your model s Manuals page on the ...

Page 549: ...ntrolCenter Use Brother s ControlCenter software utility to quickly access your frequently used applications Using ControlCenter gives you direct access to specific applications ControlCenter4 Windows ControlCenter2 Mac 542 ...

Page 550: ...ing ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine Using ControlCenter4 Windows Create a Custom Tab Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine from Your Computer Windows Set Up Your Machine s Address Book Using ControlCenter4 Windows 543 ...

Page 551: ...enter4 Windows Change the Operation Mode in ControlCenter4 Windows ControlCenter4 has two operation modes Home Mode and Advanced Mode You can change modes at any time Home Mode Advanced Mode Home Mode ControlCenter4 Home Mode lets you access your machine s main features easily 544 ...

Page 552: ...ion mode 1 Click the ControlCenter4 icon in the task tray and then select Open 2 Click the Configuration button and then select Mode Select 3 The mode selection dialog box appears Select either the Home Mode or Advanced Mode option 4 Click OK Related Information ControlCenter4 Windows Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows 545 ...

Page 553: ...de to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 546 ...

Page 554: ...canned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to Email Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Off...

Page 555: ... Function Lock is set to On you cannot use Remote Setup 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine 548 ...

Page 556: ...hen click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Fi...

Page 557: ...Center4 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Configuration button and then select Create custom tab A custom tab is created 3 To change the name of a custom tab right click the custom tab and then select Rename custom tab 4 Click the Configuration button select Create custom button and then select the button you want to create The settings dialog box app...

Page 558: ...You can change or remove the created tab button or settings Click the Configuration button and then follow the menu Related Information ControlCenter4 Windows 551 ...

Page 559: ...r ControlCenter2 Mac ControlCenter2 Mac Scan Using ControlCenter2 Mac Set Up the Brother Machine Using ControlCenter2 Mac Turn the AutoLoad Feature On Mac Set Up Your Machine s Address Book Using ControlCenter2 Mac 552 ...

Page 560: ...g ControlCenter2 Mac Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Mac Scan Both Sides of a Document Automatically Using ControlCenter2 Mac Scan Both Sides of an ID Card Using ControlCenter2 Mac Scan to Email Attachment Using ControlCenter2 Mac Scan to an Editable Text File OCR Using ControlCenter2 Mac Scan to an Office File Using ControlCenter2 Mac Scan Settings for ControlCent...

Page 561: ...n the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your ...

Page 562: ...n click Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 When finished click OK Related Information ControlCente...

Page 563: ...omatically each time you start your Mac 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the Configuration button and then select Preferences 3 Select the Start ControlCenter on computer startup check box 4 Click OK Related Information ControlCenter2 Mac 556 ...

Page 564: ...orrectly The Scanner Cover and the Jam Clear Cover are fully closed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer For network models The access point for wireless router or hub is turned on and its link button is blinking The machine s LCD is displa...

Page 565: ...ch operation works in the following way Printing If the media type is set to Plain Paper in the Basic tab and Greyscale is chosen in the Advanced tab of the printer driver you can use the machine as a monochrome printer Copying If the paper type is set to Plain Paper you can make copies in monochrome Faxing If the paper type is set to Plain Paper the machine will receive and print the faxes in mon...

Page 566: ...ct PIN Cover is Open The scanner cover is not locked in the closed position Lift the scanner cover and then close it again Make sure the telephone line cord and interface cable if used have been guided correctly through the cable channel and out the back of the machine The ink cartridge cover is not locked in the closed position Firmly close the ink cartridge cover until it locks into place Data R...

Page 567: ...pplies may not be covered under the stated product warranty The ink absorber box or flushing box must be replaced Contact Brother customer service or your local Brother Authorised Service Centre to have your machine serviced Reasons for cleaning are 1 The machine automatically cleans itself after you remove the power cord and plug it back in 2 After a paper jam has been cleared the machine automat...

Page 568: ...drive you are using does not have enough free space to scan the document Delete unused files from your USB flash drive to make some free space and then try again No Caller ID There is no incoming call history You did not receive calls or you have not subscribed to the Caller ID service from your telephone company To use the Caller ID feature contact your telephone company See Related Information C...

Page 569: ...s full If a fax sending or copy operation is in progress Press or Quit or Close and wait until the other operations that are in progress finish and then try again Press Send Now to send the pages scanned so far Press Partial Print to copy the pages scanned so far Clear the data in the memory To gain extra memory you can turn Memory Receive off See Related Information Turn Off Memory Receive Print ...

Page 570: ...r Wrong Document Size Settings The document size option does not match the size of your fax document Select the correct document size option and then press Fax Start again The maximum number of devices are already connected using Wi Fi Direct Two mobile devices are already connected to the Wi Fi Direct network when the Brother machine is the Group Owner G O After the current connection between you...

Page 571: ...e size of paper in the tray you are using Follow the instructions on the touchscreen and try to print again Configure the paper size setting for the tray according to the LCD instructions MFC J3930DW Error Message Cause Action Black and White Print Only Replace ink One or more of the colour ink cartridges have reached the end of their lives You can use the machine in monochrome mode for approximat...

Page 572: ...k your telephone line Connection Error Other devices are trying to connect to the Wi Fi Direct network at the same time Make sure there are no other devices trying to connect to the Wi Fi Direct network and then try to configure the Wi Fi Direct settings again Connection Failed The Brother machine and your mobile device cannot communicate during the Wi Fi Direct network configuration Move the mobi...

Page 573: ...chine purges and flushes for cleaning varies depending on different situations For example frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up The use of non Brother ink may cause frequent cleanings because non Brother ink could cause poor print quality which is resolved by cleaning The more cleaning the machine requir...

Page 574: ...n The USB flash drive you are using does not have enough free space to scan the document Delete unused files from your USB flash drive to make some free space and then try again No Caller ID There is no incoming call history You did not receive calls or you have not subscribed to the Caller ID service from your telephone company To use the Caller ID feature contact your telephone company See Relat...

Page 575: ... memory is full If a fax sending or copy operation is in progress Press or Quit or Close and wait until the other operations that are in progress finish and then try again Press Send Now to send the pages scanned so far Press Partial Print to copy the pages scanned so far Clear the data in the memory To gain extra memory you can turn Memory Receive off See Related Information Turn Off Memory Recei...

Page 576: ...ize Settings The document size option does not match the size of your fax document Select the correct document size option and then press Fax Start again The maximum number of devices are already connected using Wi Fi Direct Two mobile devices are already connected to the Wi Fi Direct network when the Brother machine is the Group Owner G O After the current connection between your Brother machine ...

Page 577: ... device or USB flash drive that is not supported has been connected to the USB direct interface Unplug the device from the USB direct interface Turn the machine off and then on again Wrong Tray Settings The machine s Paper Size and Tray Use settings do not match the size of paper in the tray you are using Follow the instructions on the touchscreen and try to print again Configure the paper size se...

Page 578: ... Change the Paper Size and Paper Type Print Settings Windows Print Options Mac Load Paper in the Multi purpose Tray MP Tray Paper Handling and Printing Problems 571 ...

Page 579: ... Computer You can also transfer the Fax Journal report to see if there are any faxes you must transfer See Related Information Transfer the Fax Journal Report to Another Fax Machine Related Information Error and Maintenance Messages Transfer Faxes to Another Fax Machine Transfer Faxes to Your Computer Transfer the Fax Journal Report to Another Fax Machine Use PC Fax Receive to Transfer Received Fa...

Page 580: ...e following If the touchscreen displays No Data there are no faxes left in the machine s memory Press Close and then press Enter the fax number where faxes will be forwarded 4 Press Fax Start MFC J3930DW 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Fax Transfer 3 Do one of the following If the touchscreen displays No Data there are no faxes left in...

Page 581: ...omputer automatically When faxes in the machine s memory are not sent to your computer Make sure you have set PC Fax Receive on the machine If faxes are in the machine s memory when you set up PC Fax Receive the touchscreen will ask if you want to transfer the faxes to your computer If Fax Preview is set to Off you will be asked if you want to print backup copies Press Yes to transfer all faxes in...

Page 582: ... Fax Receive the touchscreen will ask if you want to transfer the faxes to your computer If Fax Preview is set to Off you will be asked if you want to print backup copies Press Yes to transfer all faxes in the memory to your computer Related Information Transfer Your Faxes or Fax Journal Report Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows only 575 ...

Page 583: ...C J3530DW 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Report Transfer 3 Enter the fax number where the Fax Journal report will be forwarded 4 Press Fax Start MFC J3930DW 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Report Transfer 3 Enter the fax number where the Fax Journal report will be forwarde...

Page 584: ...network connection is good If the Web or Apps option was pressed soon after the machine was turned on the network connection may not have been established yet Wait and try again MFC J3530DW Connection Error 03 Connection failed to server Check network settings MFC J3930DW Connection Error 03 Connection failed to server Check network settings Network or server settings are incorrect There is a prob...

Page 585: ... and enter your new temporary ID in the next screen The machine s authentication information needed to access the service has expired or is invalid Apply for Brother Web Connect access again to receive a new temporary ID and then use the new ID to register the account to the machine Server Error 03 Failed to upload Unsupported file or corrupt data Confirm data of file The file you are trying to up...

Page 586: ...nt Jams Document Jams Document is Jammed in the Top of the ADF Unit Document is Jammed in the Bottom of the ADF Unit Document is Jammed inside the ADF Unit Remove Paper Scraps Jammed in the ADF Error and Maintenance Messages 579 ...

Page 587: ... of the ADF Unit 1 Remove any paper that is not jammed from the ADF 2 Open the ADF cover 3 Remove the jammed document by pulling it upwards 4 Close the ADF cover 5 Press IMPORTANT To avoid future document jams close the ADF cover correctly by pressing it down in the centre Related Information Document Jams 580 ...

Page 588: ...is Jammed in the Bottom of the ADF Unit Document is Jammed in the Bottom of the ADF Unit 1 Remove any paper that is not jammed from the ADF 2 Lift the ADF document support and remove the jammed paper 3 Press Related Information Document Jams 581 ...

Page 589: ...d inside the ADF Unit Document is Jammed inside the ADF Unit 1 Remove any paper that is not jammed from the ADF 2 Lift the document cover 3 Pull the jammed document out to the right 4 Close the document cover 5 Press Related Information Document Jams 582 ...

Page 590: ...Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1 Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 3 Close the document cover 4 Press Related Information Document Jams 583 ...

Page 591: ... Jam Printer Jam or Paper Jam Locate and remove the jammed paper Paper is Jammed in the Front of the Machine Paper is Jammed in the Back of the Machine Remove Paper Scraps Error and Maintenance Messages Paper Handling and Printing Problems 584 ...

Page 592: ...ront Manual Feed Slot Repeat Jam Front Manual Feed 1 Unplug the machine from the electrical socket 2 If the paper is loaded in the MP tray remove the paper MFC J3930DW 3 Pull Tray 1 1 completely out of the machine as shown by the arrow 1 If your LCD error message was repeat paper jam messages for example Repeat Jam Front Rear lift the paper support 1 and then pull it at an angle completely out of ...

Page 593: ...Clear Flap and remove the jammed paper b Make sure you look carefully inside 1 for any scraps of paper 1 When finished continue with the next step 5 Using both hands use the finger holds on each side of the machine to lift the scanner cover 1 into the open position 1 6 Slowly pull the jammed paper 1 out of the machine 586 ...

Page 594: ... the illustration you cannot move the print head Close the scanner cover and then reconnect the power cord Open the scanner cover again and then hold down until the print head moves to the centre Then unplug the machine from the power source and take out the paper If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper...

Page 595: ... for jammed paper and slowly pull it out of the machine c Close the Jam Clear Cover Make sure the cover is closed completely 9 If your LCD error message was Jam Front MP Tray or Repeat Jam Front MP Tray make sure you look carefully inside the MP tray for jammed paper Push the release lever 1 towards the back of the machine and then slowly pull the jammed paper out of the MP tray 588 ...

Page 596: ... for jammed paper and slowly pull it out of the machine 11 If your LCD error message was repeat paper jam messages for example Repeat Jam Front Rear and you removed the paper support put it firmly back in the machine Make sure you fit the paper support into the channels 12 Slowly push Tray 1 completely into the machine 13 Reconnect the power cord 589 ...

Page 597: ...small piece of paper may be stuck in the machine See Related Information Remove Paper Scraps Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Error and Maintenance Messages Remove Paper Scraps 590 ...

Page 598: ...the electrical socket 2 If the paper is loaded in the MP tray remove the paper MFC J3930DW 3 Pull Tray 1 1 completely out of the machine as shown by the arrow 1 MFC J3930DW If your LCD error message was Jam Tray2 or Repeat Jam Tray2 also pull Tray 2 2 completely out of the machine as shown by the arrow 2 When finished continue with the next step 4 If your LCD error message was Jam Rear Repeat Jam ...

Page 599: ...r 1 towards the back of the machine and then slowly pull the jammed paper out of the MP tray 1 6 If your LCD error message was Jam Manual Feed Slot or Repeat Jam Manual Feed Slot slowly pull the jammed paper out of the manual feed slot 7 Using both hands use the finger holds on each side of the machine to lift the scanner cover 1 into the open position 592 ...

Page 600: ...of paper are not left in the corners of the machine 1 and 2 1 2 When finished continue with the next step IMPORTANT If the print head is in the right corner as shown in the illustration you cannot move the print head Close the scanner cover and then reconnect the power cord Open the scanner cover again and then hold down until the print head moves to the centre Then unplug the machine from the pow...

Page 601: ...off with soap or detergent 9 Gently close the scanner cover using the finger holds on each side 10 MFC J3530DW Slowly push Tray 1 completely into the machine MFC J3930DW Slowly push Tray 1 and Tray 2 if removed completely into the machine 11 Reconnect the power cord If there is a repeat paper jam a small piece of paper may be stuck in the machine See Related Information Remove Paper Scraps 594 ...

Page 602: ...Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Remove Paper Scraps 595 ...

Page 603: ...th your machine in Landscape orientation in the manual feed slot If you do not have the Maintenance sheet use one sheet of A4 or Letter size thicker paper such as glossy paper MFC J3930DW 1 If you repeatedly experience paper jams 3 times or more the LCD displays a message asking if you want to remove the scraps Press Yes to return to the Home screen 2 Press Settings Maintenance Remove Paper Scraps...

Page 604: ...chine check the following topics You can correct most problems yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit support brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability Paper Handling and Printing Problems Telephone and Fax problems Other Problems Network Problems ...

Page 605: ...selected Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers Right click the Brother MFC XXXX Printer where XXXX is your model name Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure Use Printer Offline is not selected Windows Server 2012 Move your mouse...

Page 606: ...r driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver as follows Windows In the printer driver clear the Colour Enhancement check box on the Advanced tab Mac In the printer driver choose Color Settings click Advanced Color Settings and m...

Page 607: ...r leaving the machine unplugged for extended periods of time We recommend using to power down the machine Using allows minimal power to the machine resulting in periodic but less frequent cleaning of the print head Characters and lines are blurred Check the printing alignment See Related Information Check the Print Alignment from Your Brother Machine See Related Information Check the Print Alignme...

Page 608: ...ce Make sure the Jam Clear Cover at the back of the machine is closed If the machine s LCD displays a Paper Jam message and you still have a problem see Related Information Error and Maintenance Messages If the paper tray is empty load a new stack of paper into the paper tray If there is paper in the paper tray make sure it is straight If the paper is curled straighten it Sometimes it is helpful t...

Page 609: ... static or interference on the telephone line Ask the other party to send the fax again Black lines when receiving The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine Left and right margins are cut off or a single page is printed on two pages If the received faxes are divided and printed on two pag...

Page 610: ... Pick up Rollers Printer Jam or Paper Jam Shrink Page Size of an Oversized Incoming Fax Paper Weight and Thickness Print Settings Windows Print Options Mac Print a Photo Mac Prevent Smudged Printouts and Paper Jams Windows Prevent Smudged Printouts and Paper Jams Mac Clean the Base Pad Change the Print Setting Options When Having Printing Problems Reduce Printing Noise Remove Paper Scraps 603 ...

Page 611: ... answer check that the telephone line cord is plugged into the telephone wall socket and the LINE socket of the machine Make sure your machine has a dial tone by pressing the Hook button in Fax mode If there is no ringing when you call your machine ask your telephone company to check the line Handling Incoming Calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Fax Detect is ...

Page 612: ... it to automatically answer all incoming faxes you should select the Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a pseudo double ring to alert you to answer voice calls If you do not want your Brother machine to automatically answer any incoming faxes you should select the Manual mode In Manual mode you must answer every incoming call and activate...

Page 613: ... for connection instructions If you are using a VoIP system try changing the VoIP setting to Basic for VoIP This will lower modem speed and turn off Error Correction Mode ECM See Related Information Telephone Line Interference VoIP Print the Transmission Verification Report and check for an error See Related Information Print Reports Contact your administrator to check your Secure Function Lock Se...

Page 614: ...caused by dirt or correction fluid on the glass strip Clean the glass strip See Related Information Clean the Scanner Related Information If You Are Having Difficulty with Your Machine Set Dial Tone Detection Telephone Line Interference VoIP Troubleshooting Set Tone or Pulse Dialling Mode Choose the Correct Receive Mode Set Fax Detect Set the Number of Rings Before the Machine Answers Ring Delay C...

Page 615: ...e Dial Tone to Detection will shorten the Dial Tone detect pause MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Initial Setup Dial Tone 2 Press Detection or No Detection 3 Press MFC J3930DW 1 Press Settings All Settings Initial Setup Dial Tone 2 Press Detection or No Detection 3 Press Related Information Telephone and Fax problems 608 ...

Page 616: ...f phone system that uses an Internet connection rather than a traditional phone line Brother does not recommend the use of a VoIP line VoIP limitations in general can cause some functions of the fax machine not to work correctly MFC J3930DW 1 Press Settings All Settings Initial Setup Compatibility 2 Press the option you want Basic for VoIP reduces the modem speed to 9 600 bps and turns off colour ...

Page 617: ...py results when using the ADF Try using the scanner glass See Related Information Load Documents on the Scanner Glass Fit to Page does not work correctly Make sure the document is not skewed on the scanner glass Reposition the document and try again The machine may not detect the document size correctly for some documents such as dark colour documents and transparencies Therefore Fit to Page may n...

Page 618: ...nt Photos with Auto Cropping Software Difficulties Difficulties Suggestions Cannot print Uninstall and reinstall the Brother driver Device Busy appears on the computer screen Make sure the machine is not showing an error message on the machine s display Related Information If You Are Having Difficulty with Your Machine Troubleshooting Clean the Scanner Correct the Paper Feed to Clear Vertical Line...

Page 619: ...he Network Connection Repair Tool Windows Where Can I Find My Brother Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly Troubleshooting 612 ...

Page 620: ...already selected Click Tools in the left navigation bar and then click Network Connection Repair Tool If the User Account Control screen appears do one of the following Windows Vista Click Allow Windows 7 Windows 8 Windows 10 Click Yes 2 Follow the on screen instructions 3 Check the diagnosis by printing the Network Configuration Report The Network Connection Repair Tool will start automatically i...

Page 621: ...Difficulty with Your Machine Network Problems Where Can I Find My Brother Machine s Network Settings Where Can I Find My Brother Machine s Network Settings Change Machine Settings from Your Computer Print the Network Configuration Report 614 ...

Page 622: ...e not broadcasting the SSID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID password are not correct Confirm the SSID and password When you are configuring the network manually the SSID and password are di...

Page 623: ...Wi Fi Direct network and then check how many devices are connected For Windows If your wireless connection has been interrupted and you have checked and tried all of the above we recommend using the Network Connection Repair Tool Related Information Network Problems Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Use Wi Fi Direct 616 ...

Page 624: ...any description for example Brother PC FAX Rx In Port number Type 54926 In Protocol UDP is selected See the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer Wired Wireless Your security software blocks your machine s access to the network Some security software might block access without showing a security alert dialog box even afte...

Page 625: ...ars click Settings Control Panel In the Hardware group click View devices and printers Printers Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers OS X v10 9 5 10 10 x 10 11 x Click System Preferences Printers Scanners Your Brother machine is not connected to the wireless network Print the WLAN Report to check the error code on the ...

Page 626: ... in the Windows command prompt or Mac Terminal application ping ipaddress or nodename Successful Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask the network administrator and use the Network Connection Repair Tool to fix the IP address and the subnet mask...

Page 627: ...press the Enter key on your keyboard 3 Confirm the values for the IPv4 address and subnet mask 4 Type exit and then press the Enter key on your keyboard Configure the IP Address on your computer Mac 1 Select System Preferences from the Apple Menu 2 Click Network Advanced TCP IP 3 Confirm the values for the IPv4 address and subnet mask Configure the IP Address on your Brother machine Print the Netw...

Page 628: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 621 ...

Page 629: ...wireless access point router or to your Brother machine I cannot print Make sure your Brother machine is turned on Confirm the network settings See Related Information I am trying to print a multiple page document from an Apple device but ONLY the first page is printing Make sure you are running the latest version of iOS Refer to the following Apple support article for more information about AirPr...

Page 630: ... Firmware Version Check your machine s firmware version Firmware Update Update your machine to the latest firmware Firmware Auto Check View firmware information on the Home screen 3 Press MFC J3930DW 1 Press Settings All Settings Machine Info 2 Press one of the following options Serial No Check your machine s serial number Firmware Version Check your machine s firmware version Firmware Update Upda...

Page 631: ... Reset 2 Press the reset option you want to use 3 Press OK for two seconds to reboot the machine MFC J3930DW 1 Press Settings All Settings Initial Setup Reset 2 Press the reset option you want to use 3 Press OK for two seconds to reboot the machine Related Information Troubleshooting Reset Functions Overview Transfer Your Faxes or Fax Journal Report 624 ...

Page 632: ...ettings Address Book Address Book and Setup Groups Programmed fax jobs in the memory Delayed Fax and Delayed Batch Transmission Station ID Name and Number Remote Fax Options Fax Forwarding Report Transmission Verification Report Address Book and Fax Journal History Caller ID history and Outgoing Call Faxes in memory 4 All Settings Use the Settings Reset function to reset all machine s settings to ...

Page 633: ...ntenance Replace the Ink Cartridges Clean Your Brother Machine Check Your Brother Machine Correct the Paper Feed to Clear Vertical Lines Change the Print Setting Options When Having Printing Problems Pack and Ship Your Brother Machine 626 ...

Page 634: ...commends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Brother Original replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any p...

Page 635: ...just the black ink cartridge horizontally 15 times as shown before inserting it into the machine 4 Insert the ink cartridge in the direction of the arrow on the label Each colour has its own correct position 5 Gently push the area marked PUSH until the ink cartridge locks into place and then close the ink cartridge cover 628 ...

Page 636: ...ns your skin or clothing wash with soap or detergent at once DO NOT take out ink cartridges if you do not need to replace them the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots the ink may stain your skin If you mix the colors by installing an ink cartridge in the wrong position clean the print head several times after correcting the car...

Page 637: ...rother Machine Clean the Print Head from Your Computer Windows Clean the Print Head from Your Computer Mac Clean the Machine s LCD Clean the Outside of the Machine Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Base Pad Clean the Paper Pick up Rollers Clean the Paper Pick up Rollers for Paper Tray 2 630 ...

Page 638: ...Clean the scanner glass 2 and the white plastic 3 with a soft lint free cloth moistened with water 2 1 3 3 In the ADF unit clean the white bar 1 and the glass strip 2 with a lint free cloth moistened with water 1 2 4 MFC J3930DW Open the scanner glass cover 1 and clean the white bar 2 and the glass strip 3 with a soft lint free cloth moistened with water 2 1 3 631 ...

Page 639: ...s again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt When there is a spot of dirt or correction fluid on the glass strip the printed sample shows a vertical line After the glass strip is cleaned the vertical line is gone Related Information Clean Your Brother Machine Telephone and Fax problems Other Probl...

Page 640: ... Settings Maintenance Print Head Cleaning 2 Press Black only Colour only or All 3 Press Normal Strong or Strongest 4 Press Start The machine cleans the print head If you clean the print head and the print has not improved try installing a new Brother Original replacement ink cartridge for each problem colour Try cleaning the print head again If the print has not improved contact Brother customer s...

Page 641: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems Clean the Print Head from Your Computer Windows Clean the Print Head from Your Computer Mac 634 ...

Page 642: ...rt screen In the Hardware group click View devices and printers For Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers 2 Right click the Brother MFC XXXX Printer icon where XXXX is your model name and then select Printing preferences If printer driver options appear select your printer driver The printer driver dialog box appears ...

Page 643: ... Clean the Print Head from Your Brother Machine 636 ...

Page 644: ...ance 6 Select one of the following options Option Description Check Print Quality Use to print the test page and check the print quality Print Head Cleaning Use to start the cleaning process manually Select if a line or blank spaces appear in text or graphics on the test page 7 Do one of the following If you selected the Check Print Quality option click Start The machine prints the test page If yo...

Page 645: ...Machine s LCD IMPORTANT DO NOT use liquid cleaners including ethanol 1 Press and hold down to turn off the machine The LCD displays Shutting Down for a few seconds before the power goes off 2 Clean the LCD with a dry soft lint free cloth Related Information Clean Your Brother Machine 638 ...

Page 646: ...ove dirt from the control panel It may crack the panel 1 If the paper support flap is open close it and then close the paper support 2 Pull the paper trays 1 completely out of the machine as shown by the arrow 1 1 3 Wipe the outside of the machine with a dry lint free cloth to remove dust 4 Remove anything that is stuck inside the paper tray Wipe the inside and the outside of the paper tray with a...

Page 647: ...e the finger holds on each side of the machine to lift the scanner cover into the open position 2 Clean the machine s printer platen 1 and the area around it wiping off scattered ink with a dry soft lint free cloth 1 2 IMPORTANT DO NOT bend or apply too much pressure on the nine tabs 2 They could be damaged 3 Gently close the scanner cover using both hands 4 Reconnect the power cord Related Inform...

Page 648: ...f the machine as shown by the arrow 1 4 Lift the paper support 1 and then pull it at an angle completely out of the machine as shown by the arrow 1 5 Clean the front side of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water using a side to side motion After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 6 Lift the Jam Clear Flap 2 and the...

Page 649: ...nels 8 Slowly push the paper tray completely into the machine 9 Reconnect the power cord Do not use the machine again until the rollers are dry Using the machine before the rollers are dry may cause paper feed problems Related Information Clean Your Brother Machine Paper Handling and Printing Problems 642 ...

Page 650: ...e paper support flap is open close it and then close the paper support 2 Pull the paper trays 1 completely out of the machine as shown by the arrow 1 1 3 Clean the Base Pad 1 with a soft lint free cloth moistened with water After cleaning wipe the pad with a dry soft lint free cloth to remove all moisture 1 4 Slowly push the paper trays completely into the machine Related Information Clean Your Br...

Page 651: ...er support 3 Pull the paper tray 1 completely out of the machine as shown by the arrow 1 4 Lift the paper support 1 and then pull it at an angle completely out of the machine as shown by the arrow 1 5 Clean the Paper Pick up Rollers 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint fr...

Page 652: ...7 Slowly push the paper tray completely into the machine 8 Reconnect the power cord Related Information Clean Your Brother Machine Error and Maintenance Messages Paper Handling and Printing Problems 645 ...

Page 653: ...d then close the paper support 3 Pull tray 2 1 completely out of the machine as shown by the arrow 1 4 Clean the paper pick up rollers for tray 2 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 5 Slowly push tray 2 completely into the machine 6 Re...

Page 654: ... Print Quality Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Computer Windows Check the Print Alignment from Your Computer Mac Check the Ink Volume Monitor Machine Status from Your Computer Windows Monitor Machine Status from Your Computer Mac 647 ...

Page 655: ...bout the print quality Do one of the following If all lines are clear and visible press No and then press to finish the Print Quality check If lines are missing see Poor below press Yes OK Poor 5 The touchscreen asks you to check the print quality of each colour Press the number of the pattern 1 4 that most closely matches the printing result 6 Do one of the following If print head cleaning is nee...

Page 656: ... print head nozzle is clogged the printed sample looks like this After the print head nozzle is cleaned the lines are gone MFC J3930DW 1 Press Ink Improve Print Quality Check Print Quality You can also press Settings Maintenance Improve Print Quality Check Print Quality 2 Press Start The machine prints the Print Quality Check Sheet 3 Check the quality of the four colour blocks on the sheet 4 The t...

Page 657: ...ints the Print Quality Check Sheet again Check the quality of the four colour blocks on the sheet again If you clean the print head and the print has not improved try installing a new Brother Original replacement ink cartridge for each problem colour Try cleaning the print head again If the print has not improved contact Brother customer service or your local Brother dealer IMPORTANT DO NOT touch ...

Page 658: ...at needs a print alignment adjustment and then press it 4 Press Basic alignment or Advanced alignment 5 Load the selected paper size in the tray and then press Start The machine prints the Alignment Check Sheet A 6 For the A pattern press a or b to display the number of the test print with the fewest visible vertical stripes 1 9 and then press it in the example above row number 6 is the best choic...

Page 659: ...ints the Alignment Check Sheet A 6 For the A pattern swipe up or down or press a or b to display the number of the test print with the least visible vertical stripes 1 9 and then press it in the example number 6 is the best choice Press OK Repeat this step for the rest of the patterns When the print alignment is not adjusted correctly text looks blurry like this After the print alignment is adjust...

Page 660: ...ontrol Panel on the Start screen In the Hardware group click View devices and printers For Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers 2 Right click the Brother MFC XXXX Printer icon where XXXX is your model name and then select Printer properties If printer driver options appear select your printer driver 3 Click the Gener...

Page 661: ...k the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Advanced print settings list 5 Click the Reduce Uneven Lines menu 6 Select one of the following options Option Description A3 JIS B4 Ledger Adjust the print alignment for A3 JIS B4 available only for some countries and Ledger size paper A4 Letter Adjust the print alignment for A4 and Letter s...

Page 662: ...k or print the model numbers of the ink cartridges press Back to go back to the Ink menu screen Press Ink Cartridge Model and follow the instruction on the touchscreen 2 Press You can also check the ink volume from your computer MFC J3930DW 1 Press Ink Ink Volume The touchscreen displays the ink volume You can also press Settings Maintenance Ink Volume When the ink cartridge is near the end of its...

Page 663: ...Related Information Check Your Brother Machine Touchscreen LCD Overview Settings Screen Overview Print a Document Windows Print a Document Mac Monitor Machine Status from Your Computer Windows 656 ...

Page 664: ...ame if not already selected Click Tools in the left navigation bar and then click Status Monitor Windows 8 and Windows 10 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Troubleshooting Click the Troubleshooting button to access the troubleshooting website Looking for r...

Page 665: ... Status Monitor Indicators and What They Mean Windows Turn Off the Show Status Monitor Feature Windows Turn Off the Status Monitor Windows Cancel a Print Job Windows Check the Ink Volume 658 ...

Page 666: ...dicators and What They Mean Windows When you start up your computer the Brother Status Monitor icon appears on the task tray A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates an error has occurred A grey icon indicates the machine is offline Related Information Monitor Machine Status from Your Computer Windows 659 ...

Page 667: ... default setting is Only when printing from this PC To turn it off follow these steps 1 Right click the Brother Status Monitor icon or window select the Status Monitor Settings option and then click Options The Options window appears 2 Select the Basic tab and then select Off for Show Status Monitor 3 Click OK Even if the Show Status Monitor feature is turned off you can check the machine s status...

Page 668: ... Status from Your Computer Windows Turn Off the Status Monitor Windows Turn Off the Status Monitor Windows 1 Right click the Brother Status Monitor icon or window and then select Exit 2 Click OK Related Information Monitor Machine Status from Your Computer Windows 661 ...

Page 669: ... the Troubleshooting button to access the Brother Solutions Center offering FAQs and troubleshooting tips Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information about Brother original supplies Updating the machine s status To view the latest machine status while the Status Monitor window is open click the icon To set the interval at which the so...

Page 670: ...Icon Description There is a problem with the ink cartridge Related Information Check Your Brother Machine Access Web Based Management 663 ...

Page 671: ...aper Feed You can also press Settings Maintenance Improve Print Quality Correct Paper Feed 2 Press the Next button and then follow the instructions on the touchscreen MFC J3930DW 1 Press Ink Improve Print Quality Correct Paper Feed You can also press Settings Maintenance Improve Print Quality Correct Paper Feed 2 Press the Next button and then follow the instructions on the touchscreen Related Inf...

Page 672: ...printouts or paper jams Reduce Uneven Lines Select this option according to your paper size if you have problems with uneven lines Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly 3 Follow the LCD menus 4 Press MFC J3930DW 1 Press Settings Maintenance Print Setting Options 2 Press one of the following options Option Description Reduce Smudging Select ...

Page 673: ... Prevent Smudged Printouts and Paper Jams Mac Check the Print Alignment from Your Computer Windows Check the Print Alignment from Your Computer Mac Print Settings Windows Print Options Mac 666 ...

Page 674: ...h this parking process may lead to print problems and possible damage to the print head 1 Unplug the machine from the electrical socket 2 Using both hands use the finger holds on each side of the machine to lift the scanner cover into the open position Then unplug the machine from the telephone wall socket and take the telephone line cord out of the machine 3 Unplug the interface cable from the ma...

Page 675: ...f you are not able to find the orange protective part ship the machine without it DO NOT leave the ink cartridges in the machine during shipping 9 Wrap the machine in the bag 10 Pack the machine in the original carton with the original packing material as shown below Do not pack the used ink cartridge in the carton 668 ...

Page 676: ...11 Close the carton and tape it shut Related Information Routine Maintenance Replace the Ink Cartridges 669 ...

Page 677: ...mise settings and features create shortcuts and work with options displayed on the machine s LCD to make your Brother machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings from Your Computer 670 ...

Page 678: ...ine Settings from the Control Panel Change Machine Settings from the Control Panel In the Event of Power Failure Memory Storage General Settings Save Your Favourite Settings as a Shortcut Print Reports Settings and Features Tables 671 ...

Page 679: ...u settings are stored permanently and will not be lost Temporary settings for example Contrast and Overseas Mode will be lost The date and time and programmed fax timer jobs for example Delayed Fax will be retained for approximately 24 hours Other fax jobs in the machine s memory will not be lost Related Information Change Machine Settings from the Control Panel 672 ...

Page 680: ...ower Off Automatically Set the Date Time Set the Time Zone Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Set Your Station ID Set Tone or Pulse Dialling Mode Set a Prefix Dial Before Every Fax Number Prevent Dialling a Wrong Number Dial Restriction Reduce Printing Noise Change the Language Displayed on the LCD Change the Keyboard Setting 673 ...

Page 681: ...ton make a mistake or after you send or receive a fax Speaker Adjust the speaker volume 3 Press a or b to display the Off Low Med or High option and then press the option you want 4 Press MFC J3930DW 1 Press Settings All Settings General Setup Volume 2 Press one of the following options Option Description Ring Adjust the ring volume Beep Adjust the volume when you press a button make a mistake or ...

Page 682: ...n is carried out on the machine such as receiving a fax or a print job The factory setting is five minutes When the machine goes into Sleep Mode the LCD backlight turns off MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings General Setup Sleep Mode 2 Press a or b to display the 1Min 2Mins 3Mins 5Mins 10Mins 30Mins or 60Mins option and then press the option you want 3 Press MFC J3930...

Page 683: ... The machine is connected to a telephone line The machine is connected to a wired network The machine is connected to a wireless network WLAN Enable is set to On or WLAN is selected in the Network I F setting MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings General Setup Auto Power Off 2 Press a or b to display the Off 1hour 2hours 4hours or 8hours option and then press the option...

Page 684: ...uchscreen and then press OK 6 Enter two digits for the day on the touchscreen and then press OK 7 Press Time 8 Enter the time in 24 hour format using the touchscreen Press OK For example enter 19 45 for 7 45 PM 9 Press MFC J3930DW 1 Press Settings 2 Press Date Time 3 Press Date 4 Enter the last two digits of the year on the touchscreen and then press OK 5 Enter two digits for the month on the touc...

Page 685: ...Zone Set the time zone for your location on the machine MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings 2 Press Date Time Time Zone 3 Enter your time zone 4 Press OK 5 Press MFC J3930DW 1 Press Settings 2 Press Date Time Time Zone 3 Enter your time zone 4 Press OK 5 Press Related Information General Settings 678 ...

Page 686: ...ifficulty reading the LCD changing the brightness setting may help MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings General Setup LCD Settings Backlight 2 Press the Light Med or Dark option 3 Press MFC J3930DW 1 Press Settings All Settings General Setup LCD Settings Backlight 2 Press the Light Med or Dark option 3 Press Related Information General Settings 679 ...

Page 687: ...J3930DW MFC J3530DW 1 Press Settings All Settings General Setup LCD Settings Dim Timer 2 Press a or b to display the 10Secs 30Secs 1Min 2Mins 3Mins or 5Mins option and then press the option you want 3 Press MFC J3930DW 1 Press Settings All Settings General Setup LCD Settings Dim Timer 2 Swipe up or down or press a or b to display the 10Secs 30Secs 1Min 2Mins 3Mins or 5Mins option and then press th...

Page 688: ...change it press d or c to move the cursor to it Press and then enter the correct character To enter a space press Space 6 Press MFC J3930DW 1 Press Settings All Settings Initial Setup Station ID 2 Press Fax 3 Enter your fax number up to 20 digits on the touchscreen and then press OK 4 Press Name 5 Enter your name up to 20 characters using the touchscreen and then press OK Press to cycle between le...

Page 689: ... you have a Pulse dialling rotary service you must change the dialling mode This feature is not available in some countries MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Initial Setup Tone Pulse 2 Press Tone or Pulse 3 Press MFC J3930DW 1 Press Settings All Settings Initial Setup Tone Pulse 2 Press Tone or Pulse 3 Press Related Information General Settings Telephone and Fax pro...

Page 690: ...ff the prefix number by pressing Off The prefix number will remain off until you press On 3 Press Dial Prefix 4 Enter the prefix number up to 5 digits using the touchscreen and then press OK To change the prefix number press d or c to position the cursor under the digit to be deleted and press the Back Space button Then press the correct digit Repeat until the prefix number is correct and then pre...

Page 691: ...scription Enter Twice The machine will prompt you to re enter the number If you re enter the same number correctly the machine will start dialling If you re enter the wrong number the touchscreen will show an error message On The machine will restrict all fax sending and outbound calls for that dialling method Off The machine does not restrict the dialling method The Enter Twice setting will not w...

Page 692: ...message On The machine will restrict all fax sending and outbound calls for that dialling method Off The machine does not restrict the dialling method The Enter Twice setting will not work if you use an external phone or press Hook before entering the number You will not be asked to re enter the number If you selected On or Enter Twice you cannot use the Broadcasting feature 4 Press Related Inform...

Page 693: ...d becomes slower The factory setting is Off When the Quiet Mode setting is turned on appears on the Home screen MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings General Setup Quiet Mode 2 Press On or Off 3 Press MFC J3930DW 1 Press Settings All Settings General Setup Quiet Mode 2 Press On or Off 3 Press Related Information General Settings Touchscreen LCD Overview Paper Handling a...

Page 694: ...on the LCD Change the LCD language if needed This feature is not available in some countries MFC J3530DW MFC J3930DW MFC J3530DW 1 Press Settings All Settings Initial Setup Local Language 2 Press your language 3 Press MFC J3930DW 1 Press Settings All Settings Initial Setup Local Language 2 Press your language 3 Press Related Information General Settings 687 ...

Page 695: ...al Settings Change the Keyboard Setting Change the Keyboard Setting Related Models MFC J3530DW You can choose the type of keyboard for the LCD 1 Press Settings All Settings General Setup Keyboard Settings 2 Press QWERTY or ABC 3 Press Related Information General Settings 688 ...

Page 696: ...Home Machine Settings Change Machine Settings from the Control Panel Save Your Favourite Settings as a Shortcut Save Your Favourite Settings as a Shortcut Add Shortcuts Change or Delete Shortcuts 689 ...

Page 697: ...u want Repeat the previous and this steps until you have selected all the settings for this Shortcut When finished press OK 9 Press Save as Shortcut 10 Read and confirm the displayed list of settings you have selected and then press OK 11 Enter a name for the Shortcut using the LCD and then press OK When adding Fax or Scan to Shortcuts you will be asked if you want to make this a One Touch Shortcu...

Page 698: ...When adding Fax or Scan to Shortcuts you will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions Related Information Save Your Favourite Settings as a Shortcut 691 ...

Page 699: ...ut when you have finished changing the settings 7 Press OK to confirm When changing Fax or Scan Shortcuts you will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions MFC J3930DW 1 If the Home screen 1 screen 2 or screen 3 appears press Shortcuts 2 Press a tab from 1 to 3 to display the Shortcut you want to change 3 Press and hold the Shortcut you want to change 4 Pr...

Page 700: ...Home Machine Settings Change Machine Settings from the Control Panel Print Reports Print Reports Reports Print a Report Fax Reports Telephone and Fax problems 693 ...

Page 701: ...eive Windows 7 Windows 8 and Windows 10 You can view and print the Fax Journal report from your computer using the Fax Journal management software Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the software User Settings The User Settings report prints a list of your current settings Network Configuration The Network Configuration report prints...

Page 702: ...Settings All Settings Print Reports 2 Press a or b to display the report options and then press the option you want 3 Press Yes 4 Press MFC J3930DW 1 Press Settings All Settings Print Reports 2 Swipe up or down or press a or b to display the report options and then press the option you want 3 Press Yes 4 Press Related Information Print Reports Caller ID 695 ...

Page 703: ...ntrol Panel Settings and Features Tables Settings and Features Tables Settings Tables 2 7 67 5 mm Touchpanel models Features Tables 2 7 67 5 mm Touchpanel models Settings Tables 3 7 93 4 mm Touch Panel models Features Tables 3 7 93 4 mm Touch Panel models 696 ...

Page 704: ...artridge Model Check your ink cartridge numbers Print Setting Options Reduce Smudging Reduce smudging on the paper or paper jams during printing Reduce Uneven Lines Reduce uneven lines on the paper during printing Slow Drying Paper Use this setting when printing with a type of plain paper on which the ink dries very slowly Wi Fi TCP IP Set TCP IP protocol Setup Wizard Configure your internal print...

Page 705: ...the paper tray Check Paper Check the paper type and paper size when you pull the tray out of the machine Quiet Mode Decrease printing noise Volume Ring Adjust the ring volume Beep Adjust the beeper volume Speaker Adjust the speaker volume LCD Settings Backlight Adjust the brightness of the LCD backlight Dim Timer Set how long the LCD backlight stays on after the last finger press Screen Settings S...

Page 706: ...you are away from your machine or the cloud service If you select Fax Forward or Forward to Cloud you can turn on the Backup Print safety feature Fax Rx Stamp Print the received time and date on the top of received faxes Report Setting XMIT Report Select the initial setup for the Transmission Verification Report Journal Period Set the interval for automatic printing of the Fax Journal If you selec...

Page 707: ...rother Solutions Center at support brother com for more information Ethernet Select the Ethernet link mode Wired Status View the current wired status MAC Address View the machine s MAC address WLAN TCP IP BOOT Method Select the BOOT method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address Node Name Enter the Node name WIN...

Page 708: ...PIN Code Configure your Wi Fi Direct network settings using WPS with a PIN code Manual Configure your Wi Fi Direct network settings manually Group Owner Set your machine as the Group Owner Device Information Device Name View your machine s device name SSID View the Group Owner s SSID When the machine is not connected the LCD displays Not Connected IP Address View your machine s current IP Address ...

Page 709: ...ocol SSL TLS Send or receive an E mail via an E mail server that requires secure SSL TLS communication Verify Certification Verify the Server Certificate automatically APOP Turn APOP on or off Setup Mail RX Auto Polling Auto Polling Automatically check the server for new messages Poll Frequency Set the interval for checking new messages on the server Header Select the contents of the email header ...

Page 710: ...tings Print a list of your settings Network Configuration Print a list of your Network settings WLAN Report Print the wireless LAN connection results Caller ID History Print a list of the available Caller ID information about the last 30 received faxes and telephone calls Settings All Settings Machine Info Level 1 Level 2 Descriptions Serial No Check your machine s serial number Firmware Version M...

Page 711: ...viders offer fax support using various standards If you regularly experience fax transmission errors select Basic for VoIP Reset Machine Reset Restore all the machine s settings that you have changed such as Date and Time and Ring Delay Network Restore all network settings back to the factory settings Address Book Fax Erase all stored phone numbers and fax settings All Settings Restore all the mac...

Page 712: ...ng Call history and then send a fax to it add it to the Address Book or delete it Edit Caller ID History Apply Select a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it Edit Options Fax Resolution Set the resolution for outgoing faxes Contrast Adjust the contrast Document Size Set the document size for outgoing faxes Scan Long Paper Scan a long do...

Page 713: ...s codes and credit card numbers You can also store a pause when you set up addresses Address Book Search Search within the Address Book Edit Store Address Book numbers set up Group numbers for Broadcasting and change and delete Address Book numbers Apply Start sending a fax using the Address Book Call History Redial Redial the last number you dialled Outgoing Call Apply Select a number from the Ou...

Page 714: ...Book Edit Store Address Book numbers set up Group numbers for Broadcasting and change and delete Address Book numbers Set New Default Save your settings as the default Factory Reset Restore all settings back to the factory settings Save as Shortcut Save the current settings as a shortcut Received Faxes Print Delete Print All New Faxes Print the new received faxes Print All Old Faxes Print the old ...

Page 715: ...rgement or reduction ratio Density Adjust the density Stack Sort Select to stack or sort multiple copies Page Layout Make N in 1 2 in 1 ID 1 to 2 or Poster copies Layout Format When you set A3 or Ledger and then choose 2 in 1 or Poster 2x2 Auto Deskew Set the machine to correct a skewed copy 2 sided Copy Turn off or turn on 2 sided copying and select flip on long edge or flip on short edge Advance...

Page 716: ...by allowing your machine to communicate with your network and mail server Address Book Next Destinations Manual Save as Shortcut Options to FTP Other Scan to Actions Scan documents directly to an FTP server Select Profile name Options Save as Shortcut to Network Other Scan to Actions Scan documents directly to a CIFS server on your local network Select Profile name Options Save as Shortcut to Web ...

Page 717: ...l 2 Level 3 Descriptions A3 2in1 A3 A4 A3 A3 A4 A4 Note L A4 Note P A4 Grid A4 Blank A4 Center Options Quality Select the Copy resolution for your document type Paper Type View the available paper type Paper Size Set the size of paper in the paper tray Density Adjust the density Auto Deskew Set the machine to correct a skewed copy 2 in 1 ID Copy Level 1 Descriptions 2 in 1 ID Copy Copy both sides ...

Page 718: ...list appears when each Shortcut icon is pressed for 2 seconds Rename Change the shortcut name Edit Change the shortcut settings Delete Delete the shortcut Edit Delete Select shortcut button Rename Change the shortcut name Edit Change the shortcut settings Delete Delete the shortcut Ink Level 1 Level 2 Descriptions Ink Volume Check the available ink volume Ink Cartridge Model Check your ink cartrid...

Page 719: ...he Brother CD ROM WPS Configure your wireless network settings using the one button push method When you have put a USB Flash drive in the USB slot Level 1 Descriptions JPEG Print Select photo menu Scan to Media Scan documents into a USB flash drive Web Connect the Brother machine to an Internet service Related Information Settings and Features Tables 712 ...

Page 720: ...ons Reduce Smudging Reduce smudging on the paper or paper jams during printing Reduce Uneven Lines Reduce uneven lines on the paper during printing Slow Drying Paper Use this setting when printing with a type of plain paper on which the ink dries very slowly Wi Fi TCP IP Set TCP IP protocol Setup Wizard Configure your internal print server manually WLAN Assistant Configure your wireless network se...

Page 721: ...r Type Set the type of paper in the MP tray Paper Size Set the size of paper in the MP tray Tray Setting Copy Tray Use Select the tray to be used for copying Tray Priority Change the tray priority for copying Tray Setting Fax Tray Use Select the tray to be used for faxing Tray Priority Change the tray priority for faxing Tray Setting Print Tray Priority Change the tray priority for printing from y...

Page 722: ...x Tel mode Receive Mode Select the Receive Mode that best suits your needs Fax Preview View received faxes on the LCD Fax Detect Receive fax messages automatically when you answer a call and hear fax tones Remote Codes Answer calls at an extension or external telephone and use codes to turn the machine on or off You can personalise the codes Auto Reduction Reduce the size of incoming faxes PC Fax ...

Page 723: ... Method Select the BOOT method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address Node Name Enter the Node name WINS Configuration Select the WINS configuration mode WINS Server Specify the IP address of the primary or secondary WINS server DNS Server Specify the IP address of the primary or secondary DNS server APIPA Set ...

Page 724: ...CD ROM WPS Configure your wireless network settings using the one button push method WPS w PIN Code Configure your wireless network settings using WPS with a PIN WLAN Status Status View the current wireless network status Signal View the current wireless network signal strength SSID View the current SSID Comm Mode View the current Communication Mode MAC Address View the machine s MAC address Wi Fi...

Page 725: ...eive an email via an email server that requires secure SSL TLS communication Verify Certification Verify the SMTP Server Certificate automatically POP3 IMAP4 Protocol Select the protocol for receiving an email from the server Server Enter the server name and address Port Enter the port number Mailbox Name Enter the mailbox name Up to 60 characters Mailbox Password Enter the password to login to th...

Page 726: ...y Settings Proxy Connection Change the Web connection settings Address Port User Name Password Network I F Select the network connection type Network Reset Restore all network settings back to the factory settings Settings All Settings Print Reports Level 1 Descriptions XMIT Verify Print a Transmission Verification Report for your last transmission Address Book Print a list of names and numbers st...

Page 727: ...ax did not go through because the line was busy Dial Tone Shorten the dial tone detect pause Dial Prefix Set a prefix number to always be added before the fax number every time you dial Compatibility Adjust the equalisation for transmission difficulties VoIP service providers offer fax support using various standards If you regularly experience fax transmission errors select Basic for VoIP Reset M...

Page 728: ...ns Fax Resolution Set the resolution for outgoing faxes 2 sided Fax Set the 2 sided scanning format Contrast Adjust the contrast Document Size Set the document size for outgoing faxes Scan Long Paper Scan a long document using the ADF Broadcasting Add Number Send the same fax message to more than one fax number Preview Preview a fax message before you send it Colour Setting Set whether faxes are s...

Page 729: ...n a long document using the ADF Broadcasting Add Number Send the same fax message to more than one fax number Preview Preview a fax message before you send it Colour Setting Set whether faxes are sent in monochrome or colour Delayed Fax Delayed Fax Set the time of day the delayed faxes will be sent Set Time Batch TX Combine delayed faxes to the same fax number at the same time of day into one tran...

Page 730: ...ster Ink Save Book Select the settings you want Save as Shortcut Save the current settings as a shortcut Options Quality Select the Copy resolution for your document type Paper Type Select the paper type that matches the paper in the tray Paper Size Select the paper size that matches the paper in the tray Tray Select Select the tray to be used for Copy mode Enlarge Reduce 100 Enlarge Select an enl...

Page 731: ...Other Scan to Actions Convert your scanned document to an editable text file Select USB or PC Options Save as Shortcut to Image Other Scan to Actions Scan photos or graphics into your graphics applications Select USB or PC Options Save as Shortcut to E mail Other Scan to Actions Send a scanned document as an email attachment Select USB or PC Options Save as Shortcut to E mail Server Available afte...

Page 732: ...scriptions Apps Connect the Brother machine to the Brother Apps service USB Level 1 Level 2 Level 3 Level 4 Descriptions JPEG Print Select Files OK Print Settings Adjust your photos with the options Print All Print all photos in your USB flash drive Index Print Print Index Sheet Print Settings Print a thumbnail page Print Photos Using Index No Print Settings Print photos by choosing the index numb...

Page 733: ...omputer to PC OCR Convert your scanned document to an editable text file to PC Image Scan a colour picture into your graphics application to PC E mail Scan a monochrome or a colour document into your email application to Media Scan documents and save them directly to a USB flash drive without using a computer to E mail Server Available after Internet Fax I Fax is downloaded Scan a monochrome or a ...

Page 734: ...g Reduce smudging on the paper or paper jams during printing Reduce Uneven Lines Reduce uneven lines on the paper during printing Slow Drying Paper Use this setting when printing with a type of plain paper on which the ink dries very slowly Wi Fi Setup Level 1 Descriptions Setup Wizard Configure your internal print server manually WLAN Assistant Configure your wireless network settings using the B...

Page 735: ...our Computer Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management Change the Machine Settings Using Remote Setup Where Can I Find My Brother Machine s Network Settings Network Management Software and Utilities 728 ...

Page 736: ...tings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS What is Web Based Management Access Web Based Management Set a Login Password for Web Based Management 729 ...

Page 737: ...IP address into your web browser to access and change your print server settings We recommend Microsoft Internet Explorer 8 11 for Windows and Safari 9 for Mac Make sure that JavaScript and Cookies are always enabled in whichever browser you use If you use different web browser make sure it is compatible with HTTP 1 0 and HTTP 1 1 You must use the TCP IP protocol on your network and have a valid I...

Page 738: ...enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is r...

Page 739: ...n also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click Administrator 5 Type the password you want to use in the Enter New Password field 8 ...

Page 740: ...he Remote Setup program lets you configure many of your Brother machine s settings from your computer When you start Remote Setup the settings on your Brother machine will be downloaded to your computer and displayed on your screen If you change the settings on your computer you can upload them directly to the machine Remote Setup Windows Remote Setup Mac 733 ...

Page 741: ...Change the Machine Settings Using Remote Setup Remote Setup Windows Remote Setup Windows Set Up the Brother Machine from Your Computer Windows Set Up the Brother Machine Using ControlCenter4 Windows Set Up Your Machine s Address Book Using ControlCenter4 Windows 734 ...

Page 742: ...ows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setup Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setu...

Page 743: ...selected items on the machine You cannot print the data until it is uploaded to the machine Click Apply to upload the new data to the machine and then click Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears confirm that your data is correct and then click OK Cancel Click to exit the Remote Setup Program without uploading data t...

Page 744: ...ble to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed the Brother software and drivers from the CD ROM the necessary firewall settings have already been set Related Information Remote Setup Windows ControlCenter4 Windows 737 ...

Page 745: ...achine Using ControlCenter4 Windows If Secure Function Lock is set to On you cannot use Remote Setup 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your m...

Page 746: ...hen click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Fi...

Page 747: ...Use Remote Setup through CC4 to add or change Address Book numbers on your computer If Secure Function Lock is set to On you cannot use Remote Setup 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book information as needed 5 Click OK Rela...

Page 748: ...achine Settings from Your Computer Change the Machine Settings Using Remote Setup Remote Setup Mac Remote Setup Mac Set Up the Brother Machine Using ControlCenter2 Mac Set Up Your Machine s Address Book Using ControlCenter2 Mac 741 ...

Page 749: ...k is set to On you cannot use Remote Setup 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to sa...

Page 750: ...n click Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 When finished click OK Related Information ControlCente...

Page 751: ...or change Address Book numbers on your computer If Secure Function Lock is set to On you cannot use Remote Setup 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book informat...

Page 752: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine 745 ...

Page 753: ...display 1 MFC J3530DW 2 7 in 67 5 mm TFT Colour Touchscreen LCD MFC J3930DW 3 7 in 93 4 mm TFT Colour Touchscreen LCD Power Source AC 220 to 240 V 50 60 Hz Power Consumption 2 MFC J3530DW Copying 3 Approx 27 W Ready 4 Approx 6 0 W Sleep 4 Approx 1 6 W Power Off 4 5 Approx 0 04 W MFC J3930DW Copying 6 Approx 29 W Ready 4 Approx 6 5 W Sleep 4 Approx 1 7 W Power Off 4 5 Approx 0 04 W Dimensions MFC J...

Page 754: ... or part wear 3 When using ADF single sided printing resolution standard document ISO IEC 24712 printed pattern 4 Measured according to IEC 62301 Edition 2 0 5 Even when the machine is turned off it will automatically turn itself on periodically for print head maintenance and then turn itself off 6 When using ADF single sided printing and scanning resolution standard document ISO IEC 24712 printed...

Page 755: ...S Portrait A3 Ledger B4 JIS Legal Mexico Legal India Legal Folio A5 B6 JIS A6 Envelopes C5 Com 10 DL Monarch Photo 10 x 15 cm Photo L 9 x 13 cm Photo 2L 13 x 18 cm Index card 13 x 20 cm 16K 195 x 270 mm Maximum Paper Capacity Up to 100 sheets of 80 g m Plain Paper Manual Feed Slot MFC J3530DW Paper Type 1 Plain Paper Inkjet Paper coated paper Glossy Paper Recycled Paper Paper Size Landscape A4 Let...

Page 756: ...dress Book 100 names x 2 numbers or E mail addresses 1 Groups Up to 6 Broadcasting 250 200 Address Book 50 Manual Dial Automatic Redial 3 times at 5 minute intervals Memory Transmission Up to 200 pages 2 Out of Paper Reception Up to 200 pages 2 1 E mail addresses are available after Internet Fax I Fax is downloaded 2 Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolut...

Page 757: ...r Depth 48 bit colour processing Input 24 bit colour processing Output Greyscale 16 bit colour processing Input 8 bit colour processing Output Resolution Up to 19200 19200 dpi interpolated 1 Up to 1200 2400 dpi optical from Scanner Glass Up to 600 600 dpi optical from ADF Scanning Width and Length Single sided document Scanner Glass Width Up to 295 mm Length Up to 429 8 mm ADF Width Up to 295 mm L...

Page 758: ...only Network Management software is also available as a download from Brother Solutions Center Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the software Windows If you require more advanced machine management use the latest Brother BRAdmin Professional utility version Go to your model s Downloads page on the Brother Solutions Center at suppor...

Page 759: ...party USB ports are not supported 2 For WIA 1200 x 1200 resolution Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi 3 Nuance PaperPort 14 supports Windows Vista SP2 or greater Windows 7 Windows 8 Windows 8 1 Windows 10 Home Windows 10 Pro Windows 10 Education and Windows 10 Enterprise 4 PC Fax supports black and white only For the latest driver updates visit support brother com an...

Page 760: ... lowercase and uppercase letters To move the cursor to the left or right press d or c Inserting spaces To enter a space press Space Or you can press c to move the cursor Making corrections If you entered an incorrect character and want to change it press d or c to highlight the incorrect character Press and then enter the correct character To insert a character press d or c to move the cursor to t...

Page 761: ...r c to highlight the incorrect character Press and then enter the correct character To insert a character press d or c to move the cursor to the correct place and then enter the character Press for each character you want to erase or press and hold to erase all the characters Related Information Appendix Send the Same Fax to More than One Recipient Broadcasting Store Address Book Numbers from Outg...

Page 762: ...CHN ENG Version A ...

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