Brother HL-J6000DW, Online User'S Manual

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Difficulties Suggestions
Clean the paper pick-up rollers.
See
Related Information : Clean the Paper Pick-up Rollers .
Make sure that the paper is within specifications for the machine.
See
Related Information : Paper Weight and Thickness .
Photo paper does not feed
correctly. When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Machine feeds multiple pages. • Make sure the paper is loaded correctly in the paper tray.
• Remove all the paper from the tray and fan the stack of paper well, then put it
back in the tray.
• Make sure you do not push the paper in too far.
See Related Information : Load Paper .
Make sure the Jam Clear Cover is closed correctly.
See
Related Information : Printer Jam or Paper Jam .
Make sure the Base Pad in the paper tray is not dirty.
See
Related Information : Clean the Base Pad .
There is a paper jam. See Related Information : Printer Jam or Paper Jam .
Make sure the paper guides are set to the correct paper size.
Use the jam prevention settings.
See
Related Information : Prevent Smudged Printouts and Paper Jams
(Windows
®
) or Prevent Smudged Printouts and Paper Jams (Mac) .
Paper jam reoccurs. If there is a repeat paper jam, a small piece of paper may be stuck in the
machine. Make sure paper is not still jammed in the machine.
See
Related Information : Remove Paper Scraps .
The paper jams when you use 2-
sided print. If paper jams occur frequently during 2-sided printing, the paper feed rollers may
be stained with ink. Clean the paper feed rollers.
See
Related Information : Clean the Paper Feed Rollers .
Related Information
• If You Are Having Difficulty with Your Machine
Related Topics:
• Troubleshooting
• Error and Maintenance Messages
• Replace the Ink Cartridges
• Unprintable Area
• Check the Print Quality
• Change the Paper Size and Paper Type
• Acceptable Paper and Other Print Media
• Clean the Print Head from Your Brother Machine
• Clean the Print Head from Your Computer (Windows
®
)
• Clean the Print Head from Your Computer (Mac)
• Check the Print Alignment from Your Brother Machine
• Check the Print Alignment from Your Computer (Windows
®
)
• Check the Print Alignment from Your Computer (Mac)
• Load Paper
• Clean the Machine's Printer Platen
• Clean the Paper Feed Rollers
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