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1.800.944.4283 AutoGate Technical Support
Mar 6, 2019
51
Alarm is sounding
and Drop arm/
gate will not run
Drop arm/gate is in UL Alarm lock out – Press the “STOP” button to clear alarm; Verify there is
no obstruction in the Drop arm/gate path. If alarm keeps coming on, rebalance Drop arm/gate
and check OVER CURRENT setting.
No power to con-
trol board
Verify power switches are “ON”.
Check 20 amp fuses on control board.
Check wires, connections at power supply, 10Amp fuse & batteries.
Drop arm/gate
will not
operate
Make sure Limit/Position Sensor (LPS) is connected and Genesis can see the signal.
Verify that there is at least one monitored device in both the open and close direction connect-
ed and operating correctly.
Check that both the batteries and power supply are on and the correct voltage is available to
the board.
Check wiring connections at the motor; verify they are clean and tight.
Make sure the motor manual operation release disconnect is engaged for operation.
Drop arm/gate
starts to move
then stops and/or
reverses
Check fault Log
Verify motor over current value is set properly.
Check and adjust Drop arm/gate balance.
If Drop arm/gate reverses when closing, check for any input activation.
If Drop arm/gate reverses when opening, check for any “Open Entrapment” input activation.
Drop arm/gate
will not close
Check Fault log
Check operation inputs for activation, clear as necessary.
Verify “Close Monitored Inputs” are connected properly and functional.
Check for Reversing or Free Exit loop or detector fault.
Clear “HOLD OPEN” or “FIRE INPUT” command.
Drop arm/gate
will not open
Verify “Open Monitored Inputs” are connected properly and functional.
Drop arm/gate
opens, will not
time out to close
Verify “Auto Close” is on.
Use “Close” command to close Drop arm/gate. If Drop arm/gate closes, Drop arm/gate was in
second close edge obstruction and was awaiting an input to activate motion.
Batteries will not
charge up
If running on the AC Power Supply, make the board is not set for SOLAR operation. Verify that
the
power
supply has an output voltage of 26.5 ±
.5 volts.
If running on SOLAR panel(s), make sure board is set for SOLAR operation. Verify the panel(s)
have an output greater than 31 volts DC.
Red LED light on
side of Cabinet is
flashing
The RED LED is a warning light. If flashing, indicates a fault or failure.
Fast Flash – Low Battery
Double Pulse Flash – Main Power input Missing
Slow Flash – Fault or UL Alarm
Summary of Contents for Shield M30 Series
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