AutoGate Shield M30 Series, Installation & Operation Manual

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1.800.944.4283 AutoGate Technical Support
Mar 6, 2019
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Q. Why won’t my Drop arm/gate run in it is in programming mode?
A. This is a safety feature. Sudden Drop arm/gate motion while programming could cause a unintended reaction
by the service technician that could lead to an injury. The only time the Drop arm/gate can move in program
mode is during the program screen while setting Limit Switches. There is the ability to move the Drop arm/gate
in minute increments by turning the JOG/SELECT knob while the “GATE” option is chosen on the screen.
Q. What is the difference between the “FAULT” log and the “OPERATIONAL” log?
A.
The “Fault” log will store failures that are not part of standard operations. This includes things like no
device connected to an active monitored input, or loss of voltage from the power supply, low battery
voltage during the battery test, etc. The Operational log records all input actions, like the Open Input
activation, or a monitored device is activated. This log also records the actions like close activation
from the auto timer.
Q. Can I download the logs?
A. Yes, the logs will be available to down load by the USB port.
Q. My Drop arm/gate is not working, and a row of LED’s is flashing?
A. The row of flashing LED’s indicates the control board is in a programming mode and will not allow the
Drop arm/gate to move. The control board will automatically cycle out of programming mode after 1
minute of no activity by the Jog/Select knob.
Q. What do I do if the “Main Power Loss / Low Battery” LED is flashing?
A.
This LED is a multifunctional indicator. There are 3 flash rates that will display. If the LED is flashing,
there is either a “Main Power” loss, a “Low Battery” condition, or a system fault. Open the outer cabi-
net door and look at the control board, a “Fault Screen” will display the current situation or fault.
Q. My Drop arm/gate closes too fast. How do I slow it down?
A. There are several possibilities:
1. The Drop arm/gate may be out of balance. Once the Drop arm/gate has been rebalanced or deter-
mined to be “In” balance, if necessary, the closing speed can be adjusted.
2. Adjust the slowdown time longer
3. Change the overall running speed of the Drop arm/gate in the closing direction
To access these adjustments will require a PASSCODE. Adjusting the “DECEL” rate shorter will slow the
Drop arm/gate down sooner, thereby slowing the overall speed. To adjust the closing speed, access
the screen showing the Drop arm/gate speed, which will have both Open & Close speed adjustable.
The speed will be adjustable from 85% to 100% in 5% increments. Our recommendation would be to
slow the Drop arm/gate down to 95% and test. This will normally be enough for most installations. If
necessary, adjust to 90%.