Chapter 5: Maintenance
Troubleshooting Guide
MANU-MAXIMUS-02
Maximus Reference Manual
5-9
Revision-02
If the suggested solutions have been tried and the problem still exists, contact the Accu-Time
Systems Product Service Department at (860) 870-5000 during normal business hours: 9 am to
5 pm Eastern time, Monday through Friday. Before contacting Accu-Time, please be prepared
to provide the serial number and the configuration number of the product.
Terminal does not
accept keypad input.
Keyed data does not exist in
validation file
See a supervisor
Keypad connector is
unplugged.
Test the keypad in Test Mode (for monochrome
terminals, see
, and
for color terminals, see
).
Table 6-1
Troubleshooting Diagnostic Table
Symptom
Possible Cause
Solution
Table 6-1
(page 2 of 2)
