AT&T 6386 WGS, Installation And Maintenance Manual

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Using the Explain Command
An explain command is available for you to find out the problem specified
by an error message. This command uses the error number to provide you
with information about how to respond to the error message.
To use the explain command,:
1
2
3
4
5
6
7
8
Open the Voice Administration window.
Move the cursor to Reports Administration and press [Enter].
The Reports Administration menu is displayed.
Move the cursor to System Reports and press [Enter].
The System Reports menu is displayed.
Move the cursor to Event Log Reports and press [Enter].
Press the [CHG-KEYS] key to show the alternate keys.
Press the [EXPLAIN] key.
The EXPLAIN form window is displayed.
Type the error message code that you want explained and press [SAVE].
An Explanation of Event Message appears.
For example, to get an explanation for message 401,
401 (TSM_RCV), CRITICAL
TSM: Cannot Receive Msg: ret = <integer> errno = <integer>
type 401 and Press [SAVE].
The system
explanation
The
TSM
value of the errno indicates the reason for the error.
Contact the NSSC or NSAC for assistance.
responds with the following explanation that matches the
in this document:
message for error code 401 is:
failed to receive a message from another process. The
To return to the Voice Power System menu interface, type exit and
press [SAVE].
APPENDIX: System Messages A-7