Asus DS300 G2 Series Page 215 User Manual Download

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DS300f G2 Series User Manual

209

usb s

upport

eports

robleM

This procedure

requires a USB flash device:

•

Formatted to FAT 32

•

At least 50 MB of free space

Caution

Verify that there is no firmware image file on the USB flash device. If a firmware image file

is present, the RAID controller might attempt a firmware update.

To collect a service report using the USB Support feature:

1. Insert the USB flash device into one of the USB ports on the front panel, left side of the enclosure.

The OPAS

LED blinks green in one-second intervals.

2. Wait until the OPAS LED stops blinking green and displays steady green.

3. Remove the USB flash device.

4. Insert the USB flash device into a USB port on your PC.

5. On the USB flash device, open the OPAX_xxxxxx folder to obtain the report and log.

nClosure

robleMs

Enclosure Problems include:

•

"Diagnosing an Enclosure Problem" on page 209

•

"Power Supplies" on page 210

•

"Batteries" on page 210

IaGnoSInG

ncloSure

roblem

Check System Status on the Dashboard tab. If a yellow !

or red X appears in the System Status box:

Click the name link of the component with the red X

icon.

The Components List of the Device tab displays.

2. Mouse-over Enclosure with the red X icon and click the View button.

The components list expands and shows the power supply fans, which server as the Cooling Unit of the

ASUS DS300f G2 enclosure.

Note that the fans for power supply 2 (PSU 2) have failed.

3. Click the Back View icon on the Device tab.

4. Click the picture of the enclosure.

A popup messages displays the status of each component.

When a power supply fan fails, you must replace the power supply. See

"Replacing a Power Supply" on

page <?>

for more information.

If the system reports a fan malfunction, contact Technical Support (see page 228) immediately to

schedule replacement of the suspect power supply as soon as possible. Running the unit in this condition

for more than three weeks may shorten subsystem life and void your warranty.

Summary of Contents for DS300 G2 Series

Page 1: ...ASUS Storage DS300 G2 Series ...

Page 2: ...Perusing the Interface 51 Logging out of ASUS Storage Management 52 Viewing the Storage Network 53 Logging onto a Subsystem 53 Filtering the Subsystem List 53 Refreshing the List 53 Managing Subsystems53 Viewing Subsystem Information 54 Making Subsystem Settings 54 Locking or Unlocking the Subsystem 54 Restoring Factory Default Settings 55 Clearing Statistics 55 Saving a Service Report 56 Importin...

Page 3: ...LUN Map 106 Deleting a LUN Map 107 Enabling and Disabling LUN Masking 107 Managing Fibre Channel Connections 107 Viewing FC Node Information 107 Viewing FC Port Information 107 Making FC Port Settings 108 Viewing FC Port Statistics 108 Viewing a List of FC Initiators on the Fabric 108 Viewing a List of FC Logged in Devices 109 Viewing a List of FC SFPs 109 Managing iSCSI Connections 109 Viewing a ...

Page 4: ...s CLU 148 Viewing a List of iSCSI Portals CLU 148 Viewing iSCSI Portal Information CLU 149 Adding iSCSI Portals CLU 149 Making iSCSI Portal Settings CLU 149 Deleting iSCSI Portals CLU 150 Viewing a List of iSCSI Sessions CLU 150 Deleting an iSCSI Session CLU 150 Viewing iSCSI Session Information CLU 151 Viewing iSCSI iSNS Information CLU 151 Making iSCSI iSNS Settings CLU 151 Viewing a List of iSC...

Page 5: ...8 Storage Tab 208 Administration Tab 208 USB Support Reports a Problem 209 Enclosure Problems 209 Diagnosing an Enclosure Problem 209 Overheating 210 Power Supplies 210 Batteries 210 RAID Controller Problems 211 Maintenance Mode 211 Finding and Correcting the Cause of the Problem 211 Taking a RAID Controller out of Maintenance Mode 211 Unsaved Data in the Controller Cache 212 Physical Drive Proble...

Page 6: ...nux 246 Before You Begin 246 Check Initial Setup 246 Task 1 Meeting Package Requirements 247 Installing Packages 247 Verifying Packages RedHat 247 Verifying Packages SuSE 248 Task 2 Preparing the Configuration File 248 RedHat Systems 248 SuSE Systems 248 Editing a Configuration File 248 Task 3 Making Initial Host Settings 249 Setting the Daemon to Run 249 Verifying the Modules are Loaded 250 Verif...

Page 7: ...hapter covers the following topics About This Manual on page 2 ASUS DS300f G2 Overview on page 3 New Features in the ASUS DS300f G2 on page 3 Architectural Description on page 4 Features on page 6 General Specifications on page 9 Warranty and Support on page 11 ...

Page 8: ...f G2 and DS300j G2 subsystems in particular Chapter 8 Troubleshooting on page to do in to specific problems might be encountered over the lifetime operation of the ASUS DS300f G2 and DS300j G2 subsystems Included in the chapter are descriptions of the various types of alerts and notices delivered though the management interfaces ASUS Storage Management CLU CLI or hardware LEDs and audible signals ...

Page 9: ...onse times as low four hours New Features in the ASUS DS300f G2 PerfectRebuild The PerfectRebuild feature is an innovative approach to rebuilding a RAID array in order to significantly reduce the amount of time needed for completion This frees up CPU resources more quickly to be available for I O and other demands PerfectRebuild ignores any portion of the logical drive where no write changes have ...

Page 10: ...twork SAN and Expanded Storage with the DS300j G2 Figure 1 1 ASUS DS300f G2 front view 16 bay SATA SAS Figure 1 2 ASUS DS300f G2 back view Two 8Gb s FC ports per controller Four 1Gb s iSCSI ports per controller One JBOD Expansion port per controller Three PSU Two Cooling Units each Cooling Unit for ASUS DS300f G2 models include two fans and a BBU ...

Page 11: ......

Page 12: ...to 4 cascading JBOD expansion units FCS up to 6 cascading JBOD expansion units SR1 Data Cache 2 GB data cache per controller A portion of the data cache is shared with the controller firmware Protected with hot swappable battery backup unit BBU Operational Features RAID Level Support 0 1 1E 3 5 6 10 30 50 and 60 RAID Stripe Size Support 64K 128K 256K 512K and 1MB Hot Spare Drives Global Dedicated ...

Page 13: ...Hole Table GreenRAID Features Four levels of advanced power management disk drive MAID support Efficient 80Plus Bronze Certified power supplies System Management Management Interfaces Note There are two options to provide the physical connection for system management for the ASUS DS300f G2 models an RJ 11 serial port or an RJ 45 Ethernet network port An RJ 11 to DB9 adapter is shipped with each AS...

Page 14: ...t support dual controller boot from SAN Linux Enterprise Server 11 SP2 x86 x64 SUSE LINUX Enterprise Server 11 SP2 32bit can t support dual controller boot from SAN Supported Browsers Browsers run on the host PC or server from which you monitor and manage the ASUS DS300f G2 subsystem using ASUS Storage Management The browsers listed here meet the minimum version requirements for browser compatibil...

Page 15: ...onal 5 to 35 C 41 to 95 F Non Operational 40 to 60 C 40 to 140 F Humidity Range Operational 10 to 90 Non Condensing Non Operational 5 to 95 Non Condensing Noise Shock and Vibration Acoustic Noise Levels Typical 55 dB Maximum 75 dB Shock Operational 5G 11 ms duration Non Operational 30G 11ms duration Vibration Operational 0 2G sinewave 0 5 oct min 5 to 500 Hz Non Operational 1G 5 to 500 Hz Dimensio...

Page 16: ...sical Drives on page 16 Logging into ASUS Storage Management on page 44 Restoring Factory Default Settings on page 55 Importing a Configuration Script on page Exporting a Configuration Script on page Silencing the Buzzer on page 63 Making Virtual Management Port Settings on page 68 Importing a User Database on page 71 Changing a Background Activity Schedule on page 74 Enabling or Disabling a Sched...

Page 17: ...arranty a applies only to products which are new and in cartons on the date of purchase b is not transferable c is valid only when accompanied by a copy of the original purchase invoice d is not valid on spare parts This warranty shall not apply to defects resulting from a improper or inadequate maintenance or unauthorized modification s performed by the end user b operation outside the environmen...

Page 18: ... following topics Unpacking the ASUS DS300f G2 on page 13 Mounting ASUS DS300f G2 in a Rack on page 14 Installing Physical Drives on page 16 Making Management and Data Connections on page 18 Making Serial Cable Connections on page 29 Connecting the Power on page 30 LED Behavior on page 30 ...

Page 19: ...K Quick Start Guide printed RJ11 to DB9 serial data cable Screws for disk drives 70 pieces for 16 bay Sliding rail assembly for rack mounting 1 5m 4 9 ft Power cords 3 cords for 3 PSU installed 4 cords for 4 PSU installed SAS cable 1 cable J2600sS 2 cables J2600sD CD with SNMP files Product Manual and Quick Start Guide in PDF format Warning The electronic components within the ASUS DS300f G2 enclo...

Page 20: ...igned to safely support that ASUS Storage ASUS DS300f G2 or DS300j G2 unit when properly installed Additional loading on the rails is at the customer s risk ASUS Storage Technology Inc cannot guarantee that the mounting rails will support your ASUS Storage ASUS DS300f G2 or DS300j G2 unit unless you install them as instructed Note In order to reduce the weight of the ASUS DS300f G2 enclosure you c...

Page 21: ... ASUS subsystem itself Do not lift the ASUS DS300f G2 by its brackets Figure 2 4 Placing the ASUS DS300f G2 subsystem onto the rack rails 1 Secure the ASUS DS300f G2 subsystem to the rack The ASUS DS300f G2 attaches to the rack posts using the included screws and flange nuts Use the attaching screws and flange nuts that came with the ASUS DS300f G2 Figure 2 2 Placing the ASUS DS300f G2 subsystem o...

Page 22: ...uired The table below shows the number of drives required for each RAID level Level Number of Drives Level Number of Drives RAID 0 1 or more RAID 6 4 to 32 RAID 1 2 only RAID 10 4 or more RAID 1E 2 or more RAID 30 6 or more RAID 3 3 to 32 RAID 50 6 or more RAID 5 3 to 32 RAID 60 8 or more Must be an even number of drives Drive Slot Numbering You can install any suitable disk drive into any slot in...

Page 23: ...ier with the power and data connectors facing away from the carrier handle 5 Position the drive in the carrier so the mounting holes line up 2 5 inch drive mounting screws go through the bottom of the carrier SAS to SATA adapter mounting screws go through the bottom of the carrier 3 5 inch drive mounting screws go through the sides of the carrier Figure 2 6 Drive carrier bottom view Figure 2 7 Dri...

Page 24: ...tached Storage DAS on page 27 iSCSI with JBOD Expansion on page 28 Fibre Channel SAN Important For a list of supported HBAs Switches and SFP transceivers download the latest compatibility list from ASUS Storage support http www ASUS Storage com support Figure 2 9 FC data and management ports on the RAID controller A Fibre Channel storage area network SAN requires An FC HBA card in each host PC or ...

Page 25: ... required The ASUS DS300f G2 subsystem is shown with SFP transceivers installed Management Path To establish the management path 1 Connect Ethernet cables between the Management ports on both RAID controllers and the network switch See Figure 2 10 FC SAN data and management connections 2 Connect Ethernet cables between the network ports on both host PCs or servers and the network switch If you hav...

Page 26: ...t RAID controller and the FC HBA card in your host PC or server See Figure 2 11 FC DAS data and management connections on page 20 2 Connect an FC cable between a data port on the right RAID controller and the FC HBA card in your host PC or server Management Path To establish the management path 1 Connect Ethernet cables between the Management ports of both RAID controllers and the network switch S...

Page 27: ...e RAID subsystem to the SAS data IN port on the right I O module of the first JBOD unit 3 Connect the SAS data OUT port on left I O module of the first JBOD unit to the SAS data IN port on the left I O module of the second JBOD unit 4 Connect the SAS data OUT port on right I O module of the first JBOD unit to the SAS data IN port on the right I O module of the second JBOD unit 5 Connect the remain...

Page 28: ...oller and the other FC switch 3 Connect an FC cable between an FC data port on the right RAID controller and one of the FC switches 4 Connect an FC cable between an FC data port on the right RAID controller and the other FC switch 5 Connect FC cables between one of the FC switches and the FC HBA cards in both of the host PCs or servers 6 Connect FC cables between the other FC switch and the FC HBA...

Page 29: ... 2 Connect an Ethernet cable between the network port on each host PC or server and the network switch If you have multiple ASUS DS300f G2 subsystems repeat steps 1 and 2 as required JBOD Expansion JBOD connections are the same for all FC SAN and DAS configurations See Figure 2 12 ASUS DS300f G2 with FC JBOD expansion connections The ASUS DS300f G2 subsystem is shown with SFP transceivers installe...

Page 30: ...rangement requires An iSCSI HBA network interface card NIC in the host PC or server A GbE network switch A standard network switch Note Only one iSCSI data cable is required between each RAID controller and the GbE network switch However you can attach multiple cables to create redundant data paths or trunking Figure 2 15 iSCSI data and management ports on the RAID controller 1 2 3 4 1Gb s Data Po...

Page 31: ...oth host PCs or servers and the GbE network switch See Figure 2 16 iSCSI SAN data connections on page 25 2 Connect an Ethernet cable between at least one iSCSI data port on the left RAID controller and the GbE network switch 3 Connect an Ethernet cable between at least one iSCSI data port on the right RAID controller and the GbE network switch If you have multiple ASUS DS300f G2 subsystems host PC...

Page 32: ...s on the RAID controller on page 24 To establish the management path 1 Connect Ethernet cables between the network connector on both host PCs or servers and the standard network switch See Figure 2 17 iSCSI SAN management connections on page 26 2 Connect Ethernet cables between the Management port on both RAID controllers to the standard network switch If you have multiple ASUS DS300f G2 subsystem...

Page 33: ...an iSCSI data port on one of the RAID controller See Figure 2 18 iSCSI DAS data and management connections on page 27 2 Connect an Ethernet cable between the iSCSI NIC in the host PC or server and an iSCSI data port on the other RAID controller Management Path Each ASUS DS300f G2 controller has one 1 Ethernet RJ 45 management port connector See Figure 2 15 iSCSI data and management ports on the RA...

Page 34: ......

Page 35: ...o DB9 serial data cable for each controller To set up a serial cable connection 1 Attach the RJ 11 end of the serial data cable to the RJ 11 serial connector on one of the RAID controllers 2 Attach the DB9 end of the serial data cable to a serial port on the host PC or server Figure 2 20 Serial port connection Use the RJ 11 serial port on the controller module to establish the serial communication...

Page 36: ...ring on the ASUS DS300f G2 and DS300j G2 units check the LEDs to monitor the devices Rear Panel PSU Cooling Fan LEDs The LEDs on the rear panel include LEDs on each cooling fan and each power supply These LEDs will light green to indicate normal operation A red LED indicates a problem or unit failure Figure 2 21 LEDs on Power Supply and Cooling Units LED Behavior When the power is switched on the ...

Page 37: ...us Controller Activity System Heartbeat Dark No power No controller installed Steady Green All devices normal All LDs are on line Steady Blue Normal No activity Blinking Blue Normal Flashing Blue I O Activity Flashing Green Locating device Amber One or two devices in error One or more LD is critical none are offline Red Three or more devices in error One or more LD is offline Global RAID Sta tus P...

Page 38: ......

Page 39: ... flashes green when active Controller Status This displays the current operational status of the controller A steady unblinking green light indicates the controller is operational Dirty Cache Blinks amber if cache is dirty meaning that the controller memory cache contains data otherwise this is dark USB A steady green light indicates a valid USB connection this is dark when not connected no device...

Page 40: ...off flashing POST in progress on off Failure while functioning on on Failure while functioning on 2 rapid blinks Normal link up 2 Gb s on 3 rapid blinks Normal link up 4 Gb s on 4 rapid blinks Normal link up 8 Gb s blinking slowly off Normal link down blinking slowly blinking slowly Offoffline for download blinking slowly blinking rapidly Restricted offoffline mode waiting for restart blinking slo...

Page 41: ... through the Command Line Utility CLU To make the initial serial connection 1 Change your terminal emulation application settings to match the following specifications Bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow control none 2 Start your PC s terminal VT100 or ANSI emulation program 3 Press Enter once to launch the CLI 4 At the Login prompt type and press Enter 5 At the Passwor...

Page 42: ... mode For more information see Maintenance Mode on page Choosing DHCP or a Static IP Address When you setup your ASUS DS300f G2 you have the option of Enabling DHCP and letting your DHCP server assign the IP address to the ASUS DS300f G2 s virtual management port Specifying a static IP address for the ASUS DS300f G2 s virtual management port DHCP is currently supported on IPv4 only If you use IPv6...

Page 43: ...ttings on page 37 Virtual Management Port Settings on page 38 Making Virtual Management Port Settings Automatically on page 38 Making Virtual Management Port Settings Manually under IPv4 on page 38 Making Virtual Management Port Settings Manually under IPv6 on page 38 Maintenance Mode Settings on page 39 Making Maintenance Mode Settings Automatically on page 39 Making Maintenance Mode Settings Man...

Page 44: ...4 s followed by primaryip and the IP address primaryipmask and the subnet mask primarydns and the DNS server IP address gateway and the Gateway server IP address and press Enter Example administrator cli net a mod f ipv4 s primaryip 10 0 0 1 primaryipmask 255 255 255 0 primarydns 10 0 0 11 gateway 10 0 0 1 After a moment the comand prompt reappears indicating that your setting was successful admin...

Page 45: ...a later time in WebPRM PROe Making Maintenance Mode Settings Automatically Automatic settings require a DHCP server on your network DHCP is currently supported on IPv4 only You make maintenance mode settings for one controller at a time To enable automatic maintenance mode settings 1 At the command prompt type net a mod m c 1 f ipv4 s dhcp enable and press Enter administrator cli net a mod m c 1 f...

Page 46: ... CtrlId 2 Port 1 ProtocolFamily IPv4 Enabled DHCP Disabled IP 10 0 0 3 IPMask 0 0 0 0 MAC 00 01 55 30 65 E9 DNS 0 0 0 0 Gateway 0 0 0 0 CtrlId 2 Port 1 ProtocolFamily IPv6 Disabled DHCP Disabled IP 2001 3 IPMask ffff MAC 00 01 55 30 65 D7 DNS Gateway 3 Repeat steps 1 and 2 above but change c 1 controller 1 to c 2 controller 2 Making Maintenance Mode Settings Manually under IPv6 You make these sett...

Page 47: ...DHCP Disabled IP 2001 3 IPMask ffff MAC 00 01 55 30 65 D7 DNS Gateway 4 Repeat steps 1 2 and 3 above but change c 1 controller 1 to c 2 controller 2 This completes management port and maintenance mode setup Setting up ASUS DS300f G2 with the CLU Setting up the ASUS DS300f G2 in the CLU includes these actions Accessing the CLU Quick Setup Menu on page 42 Making Subsystem Date and Time Settings on p...

Page 48: ...ce key to erase the current date 3 Type the new date 4 Follow the same procedure to set the System Time 5 Press Control A to save these settings and move to the Management Port settings screen Virtual Management Port Settings Making Virtual Management Port Settings Automatically Automatic settings require a DHCP server on your network DHCP is currently supported on IPv4 only Under Quick Setup the ...

Page 49: ...ver skip the DNS Server IP address 5 Press Control A to save your settings and move to the Maintenance Mode screens Maintenance Mode Settings For more information see Maintenance Mode on page You have the option to make maintenance mode settings at a later time in ASUS Storage Management Under Quick Setup maintenance mode settings are made in the following sequence 1 Controller 1 IPv4 2 Controller...

Page 50: ...ighlight Skip the Step and Finish and press Enter 2 Highlight Return to CLI and press Enter This completes management port and maintenance mode setup Go to Logging into ASUS Storage Management Setting up ASUS DS300f G2 with ASUS Storage Management Logging into ASUS Storage Management 1 Launch your browser 2 In the browser address field type in the virtual management port IP address of the ASUS DS3...

Page 51: ...ashboard tab Figure 3 3 ASUS Storage Management Dashboard tab Creating Disk Arrays and Logical Drives On a newly activated RAID system there are no disk arrays or logical drives The term disk array includes arrays composed of hard disk drives or solid state drives To create your disk arrays and logical drives 1 Click the Storage tab then click the Wizard option Or click Disk Array under System Sta...

Page 52: ...ty sector size and stripe size Spare Drives The ID numbers of the logical drives type global or dedicated revertible option enabled or disabled and media type A hot spare drive is created for all RAID levels except RAID 0 when five or more unconfigured physical drives are available If you do NOT accept these parameters use the Express or Advanced option to create your disk array If you accept thes...

Page 53: ...edia Patrol Check the box to enable Predictive Data Migration PDM Check the box to enable Power Management Choose a media type Hard disk drive HDD or solid state drive SSD 2 Click the enclosure graphic to view information about physical drives Look for drives with a green LED dark a blue LED lit and no crosshatching over the carrier 3 Click a physical drive to select it for your array The physical...

Page 54: ...equires a Read Cache or Read Ahead Read Cache Policy Uncheck the Perfect Rebuild check box if do not need perfect rebuild for this LD Click the Add button to continue The logical drive you just created appears in the New Logical Drives list 2 Click the Next button to continue The Create Spare Drive screen appears Step 3 Spare Drive Creation Creating a spare drive is optional but highly recommended...

Page 55: ...when you are done The screen displays a list of initiator IDs and corresponding LUN maps that you specified 7 Click the Submit button to create the LUN map The screen displays a list of initiator IDs and corresponding LUN maps You can also set LUN mapping and masking at a later time Click the Administration tab then click the LUN Mapping Masking option Logging out of ASUS Storage Management There ...

Page 56: ...ging Fibre Channel Connections on page 107 Managing iSCSI Connections on page 109 Logging into ASUS Storage Management 1 Launch your browser 2 In the browser address field type in the virtual management port IP address of the ASUS DS300f G2 subsystem Use the IP address you set in the CLI page 37 or CLU page 41 Example ASUS Storage Management uses a secure HTTP connection https Enter the IP address...

Page 57: ...s Virtual IP address of the RAID subsystem Top right corner of the window Save Service Report Saves a detailed report to your Host PC Help Accesses the Help Welcome screen Contact Us Technical support contact information About Information about ASUS Storage Management Logout Exits ASUS Storage Management Discovery tab Displays other ASUS Storage RAID systems on your network Enables direct login to...

Page 58: ...r Restore factory default settings Import Export user database and configuration script Network management Figure 4 3 Web PAM PROe Main menu Dashboard Logging out of ASUS Storage Management There are two ways to log out of ASUS Storage Management Close your browser window Click Logout on the ASUS Storage Management banner Clicking Logout brings you back to the Login Screen See ASUS Storage Managem...

Page 59: ... and press Enter To filter by IP address enter the IP routing prefix for the range you want to display For example typing 10 0 in the entry field reveals all subsystems with IP address beginning with the 10 0 prefix Refreshing the List To refresh the list click the Refresh link Managing Subsystems Subsystem management includes Viewing Subsystem Information on page 54 Making Subsystem Settings on p...

Page 60: ...andby Check the box to enable Cache Mirroring or uncheck to disable 5 Click the Save button Locking or Unlocking the Subsystem The lock prevents other sessions including sessions with the same user from making a configuration change to the controller until the lock expires or a forced unlock is done When the user who locked the controller logs out the lock is automatically released Setting the Loc...

Page 61: ...o default value Firmware Factory Default Settings Software Factory Default Settings Background activity settings Controller settings Enclosure settings FC port settings iSCSI port settings Management network settings Physical drive settings Subsystem settings BGA scheduler settings Service settings Webserver settings SNMP settings Telnet settings SSH settings Email settings Netsend settings NTP se...

Page 62: ...ormation LogDrive Dump Info Diagnostic information Logical Drive Verbose Info Full logical drive information Lunmap Info LUN map type LUN masking status and LUN entries Network Info Virtual port Network Maintenance Info Maintenance mode ports Phydriv Info Basic physical drive information Phydriv Verbose Info Full physical drive information PD SMART Info Physical drive ID model type and SMART statu...

Page 63: ... click the Confirm button The configuration script is imported and applied automatically Exporting a Configuration Script You can save the configuration from one ASUS DS300f G2 RAID subsystem export it and then import it to automatically configure your other ASUS DS300f G2 RAID subsystems To export a configuration script 1 Click the Administration tab 2 Click the Import Export icon 3 Click the Exp...

Page 64: ... 2 Wait at least two minutes 3 Open your browser and log into ASUS Storage Management If you cannot log in immediately wait 30 seconds and try again Managing RAID Controllers RAID controller management includes Viewing Controller Information on page 58 Making Controller Settings on page 59 Locating a Controller on page 60 Viewing the Flash Image Information on page 60 Viewing Battery Information o...

Page 65: ...the drop down menu RAID controllers must be set to Active Active See Making Subsystem Settings and ALUA on page 251 SMART Log Check the box to enable or uncheck to disable SMART Polling Interval Enter a value into the field 1 to 1440 minutes HDD Power Saving Choose time periods from the drop down menus After an HDD has been idle for the set period of time Power Saving Idle Time Parks the read writ...

Page 66: ...t To locate a controller 1 Click the Device tab 2 Click the Component List icon 3 Click the controller you want then click the Locate button The controller status LEDs blink for one minute Viewing the Flash Image Information To view the flash image information for the RAID subsystem enclosure 1 Click the Administration tab 2 Click the Image Version icon 3 Click the Enclosure you want to see and cl...

Page 67: ... longer period of time to complete Only ASUS DS300f G2 models support this feature 6 Click the Next button The next screen shows the Flash Image firmware image file Version Number and Build Date 7 Click the Submit button The progress of the update displays Warning Do NOT power off the RAID subsystem during the update Do NOT move to any other screen until the firmware update operation is completed ...

Page 68: ...lure thus protecting any data that has not been written to a physical drive Reconditioning is the action of discharging and recharging a battery to preserve its capacity and performance Reconditioning is a background activity it might affect I O performance When the recondition is completed the battery s cycle count increments by one Battery reconditioning is disabled by default You can change the...

Page 69: ... button 4 Uncheck the Enable Buzzer box 5 Click the Save button Note The alarm can also be muted by pressing the Mute Alarm button on the front left side of the ASUS DS300f G2 unit See Figure 2 23 Left side of the front of the ASUS DS300f G2 on page Managing Enclosures Enclosure management includes the following functions Viewing Enclosure Topology on page 64 Viewing the Enclosures Summary on page...

Page 70: ...three methods Individual Subsystem A single subsystem JBOD Expansion Managed through one subsystem or head unit RAID Subsystem Cascading Managed through one subsystem or head unit For more information about connections see Making Management and Data Connections on page To view enclosure topology 1 Click the Device tab 2 Click the Topology icon The topology or data connections of your system displa...

Page 71: ...Enclosure Type Enclosure Warning Temperature Threshold Controller Warning Temperature Threshold Max Number of Controllers Max Number of Fans Max Number of Temperature Sensors Max Number of Batteries Enclosure Critical Temperature Threshold Controller Critical Temperature Threshold Max Number of Physical Drive Slots Max Number of Blowers Max Number of Power Supply Units Max Number of Voltage Sensor...

Page 72: ...ng a Power Supply on page Viewing Cooling Unit Status To view the status of the cooling units 1 Click the Device tab 2 Click the Component List icon 3 Click the Enclosure and click the View button 4 Scroll down to view the Blowers The screen displays the status and speed of the cooling units If blower speed is below the Healthy Threshold a malfunction is indicated in the Status column See Diagnosi...

Page 73: ... to data reported by the UPS unit To make UPS settings 1 Click the Device tab 2 Click the UPS icon 3 Click the UPS Settings button 4 Perform the following actions as required Verify the Current UPS Communication method See Note 1 SNMP Network connection USB Unknown No connection Choose a Detection Setting from the drop down menu Automatic Default If a UPS is detected when the subsystem boots the s...

Page 74: ...he following functions Making Virtual Management Port Settings on page 68 Making Maintenance Mode Settings on page 69 Making Virtual Management Port Settings The ASUS DS300f G2 subsystem has a virtual management port enabling you to log into a ASUS DS300f G2 with dual controllers using one IP address Before you change settings please see About IP Addresses on page 36 You initially made these setti...

Page 75: ...le box to enable this protocol family Check the Enable DHCP box to enable a DHCP server to make your network settings DHCP is currently supported in IPv4 only For manual network settings type the IP address subnet mask gateway IP address and DNS server IP address into the fields provided 6 Click the Sub mit button Managing Users User management includes Viewing User Information on page 69 Changing...

Page 76: ...ls change stripe size change settings of components such as disk arrays logical drives physical drives and the controller Super Allows the user full access to all functions including create and delete users and changing the settings of other users and delete disk arrays and logical drives The default administrator account is a Super User Making User Settings This action requires Administrator or a...

Page 77: ... want then click the Subscription button 4 Make settings changes as required For the Enable Event Notification box check to enable for this user uncheck to disable Click to change the priority options for each category of event 5 Click the Save button Importing a User Database You can save the user information and settings from one ASUS DS300f G2 RAID subsystem export it and then import it to auto...

Page 78: ...age 73 Viewing Scheduled Background Activities on page 73 Adding a Scheduled Background Activity on page 73 Changing a Background Activity Schedule on page 74 Enabling or Disabling a Scheduled Background Activity on page 74 Deleting a Scheduled Background Activity on page 74 Media Patrol on page 75 Redundancy Check on page 75 Initialization on page 75 Rebuild on page 76 Migration on page 76 PDM on...

Page 79: ...or your entire RAID system 6 Click the Confirm button 7 Choose the option for the activity you want Media Patrol Redundancy Check Spare Check Battery Recondition 8 Choose a Start Time from the drop down menus The menus have a 24 hour clock 9 Choose a Recurrence Pattern option daily weekly or monthly For the Daily option enter an interval in the Every field For the Weekly option enter an interval i...

Page 80: ...e on Error option The process stops when it finds a non repairable error Check to enable Select LD Check the boxes for the logical drives to run Redundancy Check Check at least one logical drive 6 Click the Save button Enabling or Disabling a Scheduled Background Activity Background activity schedules are enabled by default when you create the schedule If you want to stop a background activity now...

Page 81: ...ect inconsistencies See Redundancy Check on a Logical Drive on page 99 Making Redundancy Check Settings To make Redundancy Check settings 1 Click the Administration tab 2 Click the Background Activities icon The list of background activities appears 3 Click the Settings button 4 Click the Redundancy Check Rate drop down menu and choose a rate Low Fewer system resources to Redundancy Check more to ...

Page 82: ...and choose a rate Low Fewer system resources to the Rebuild more to data read write operations Medium Balances system resources between the Rebuild and data read write operations High More system resources to the Rebuild fewer to data read write operations 5 Check the Enable Auto Rebuild box to enable Auto Rebuild rebuilds when you swap out the failed drive with a new one 6 Click the Confirm butto...

Page 83: ...s High More system resources to Transition fewer to data read write operations 5 Click the Confirm button Synchronization Synchronization is automatically applied to redundant logical drives when they are created Synchronization recalculates the redundancy data to ensure that the working data on the physical drives is properly in sync Mouse over on the logical drive click the View button and look ...

Page 84: ... 4 Click the Confirm button To start the Email service after stopping it 1 Click the Administration tab 2 Click the Services icon 3 Click the Email service and click the Start button Restarting Email Service To restart the Email service 1 Click the Administration tab 2 Click the Services icon 3 Click the Email service and click the Restart button Making Email Settings To change Email service setti...

Page 85: ...eed it 5 Click the Save button 6 Click the Confirm button Webserver Service Webserver service connects the ASUS Storage Management interface to the RAID subsystem though your browser Stopping Webserver Service To stop the Webserver service 1 Click the Administration tab 2 Click the Services icon 3 Click the Webserver service and click the Stop button 4 Click the Confirm button To start the Webserv...

Page 86: ...Telnet service and click the Settings button 4 Make settings changes as required Choose a startup type Automatic Starts and runs with the subsystem Manual default You start the service when you need it Port number Default is 2300 Max Number of Concurrent Connections Default is 4 Maximum number is 4 Session Time Out Default is 24 minutes 5 Click the Save button 6 Click the Confirm button SSH Servic...

Page 87: ...tion tab 2 Click the Services icon 3 Click SNMP service and click the Start button Restarting SNMP Service To restart the SNMP service 1 Click the Administration tab 2 Click the Services icon 3 Click the SNMP service and click the Restart button Making SNMP Settings To change SNMP service settings 1 Click the Administration tab 2 Click the Services icon 3 Click the SNMP service and click the Setti...

Page 88: ...t messages by setting up Netsend server accounts This service is set to Manual startup by default It does not run unless you start it manually or change the startup type to Automatic Starting Netsend Service To restart the Netsend service 1 Click the Administration tab 2 Click the Services icon 3 Click the Netsend service and click the Start button Stopping Netsend To stop the Netsend service 1 Cl...

Page 89: ...the next page 6 Click the Add button The recipient server is added to the list 7 Click the Save button 8 Click the Confirm button Event Severity Levels Level Description Fatal Non recoverable error or failure has occurred Critical Action is needed now and the implications of the condition are serious Major Action is needed now Minor Action is needed but the condition is not a serious at this time ...

Page 90: ...her or not action is required Information Information only no action is required Viewing Runtime Events To display Runtime Events 1 Click the Administration tab 2 Click the Events icon The log of Runtime Events appears Events are added to the top of the list Each item includes Index number Begins with 0 at system startup Device Disk Array Logical Drive Physical Drive by its ID number Event ID Hexa...

Page 91: ...2 Click the Events icon 3 Click the Clear button 4 In the Confirmation box type the word confirm in the field provided and click the Confirm button Monitoring Performance Performance monitoring includes Monitoring I O Performance below Monitoring PSU Wattage page 86 Monitoring I O Performance The Performance Monitor displays real time performance statistics for logical drives physical drives and F...

Page 92: ...er Statistic Info Monitoring PSUWattage The PSU Wattage Monitor displays real time performance statistics for logical drives the input power of all enclosures and the input power of an individual The vertical scale adjusts dynamically to accommodate the statistical data Because it reports performance in real time to see data in the monitor there must be I O data activity taking place between the A...

Page 93: ...o view physical drive information 1 Click the Device tab 2 Click the Physical Drive icon 3 Click the physical drive you want then click the View button Physical drive information includes Advanced information for SATA physical drives includes Model Model of ASUS Storage system Physical Drive ID ID number of the physical drive Location Enclosure number and slot number Alias If assigned Physical Cap...

Page 94: ...er Version Making Individual Physical Drive Settings To make individual physical drive settings 1 Click the Device tab 2 Click the Physical Drive icon 3 Click the physical drive you want then click the Settings button 4 On the Settings tab Enter change or delete the alias in the Alias field 5 On the SMART Log Settings tab Check the box to enable the SMART log 6 Click the Save button Viewing Physic...

Page 95: ...sical Drive icon 3 Click the physical drive you want then click the Locate button The drive carrier status LED flashes for one minute Viewing Physical Drive SMART Log Information To view physical drive SMART Log information 1 Click the Device tab 2 Click the Physical Drive icon 3 Click the physical drive you want then click the View button 4 Click the SMART Log tab SMART Log information includes I...

Page 96: ...o clear configuration data on a physical drive or if the physical drive is stale or the has errors putting it in PFA status Stale The physical drive contains obsolete disk array information PFA The physical drive has errors resulting in a prediction of failure Be sure you have corrected the condition by a physical drive replacement rebuild operation etc first Then clear the condition To clear a St...

Page 97: ...this array No of Logical Drives The number of logical drives on this array Viewing Disk Array Information To view disk array information 1 Click the Storage tab 2 Click the Disk Array icon The list of disk arrays appears 3 Click the disk array you want then click the View button Array information displays including ID DA0 DA1 DA2 etc Alias If assigned Operational Status OK is normal Media Patrol E...

Page 98: ...tion requires Super User or Power User privileges To create a disk array 1 Click the Storage tab 2 Click the Disk Array icon 3 Click the Create Disk Array button 4 Accept the defaults or make changes Enter an alias in the Alias field Maximum of 32 characters letters numbers space between characters and underline Media Patrol Uncheck to disable on this array PDM Uncheck to disable on this array Pow...

Page 99: ... Settings Power Management functions are limited to the features your HDDs actually support Deleting a Disk Array Caution If you delete a disk array you also delete any logical drives that belong to it along with the data in those logical drives Back up any important data before deleting a disk array This action requires Administrator or Super User privileges To delete a disk array 1 Click the Sto...

Page 100: ...ol and click the Stop Pause or Resume button Running PDM on a Disk Array Predictive Data Migration PDM is the migration of data from the suspect disk drive to a spare disk drive For more information see PDM on page 76 Running PDM To run PDM on a disk array 1 Click the Administration tab 2 Click the Background Activities icon The list of background activities appears 3 Mouse over PDM and click the ...

Page 101: ...Important If your replacement disk drive was formerly part of a different disk array or logical drive you must clear the configuration data on the replacement drive before you use it See Clearing a Stale or a PFA Condition on page 90 Performing a Manual Rebuild To perform a manual rebuild 1 Click the Administration tab 2 Click the Background Activities icon The list of background activities appear...

Page 102: ...f logical drives appears 3 Click the logical drive you want then click the View button Logical Drive information displays including ID LD0 LD1 LD2 etc Alias If assigned Array ID ID number of the disk array where this logical drive was created RAID Level Set when the logical drive was created Operational Status OK means normal Capacity Data capacity of the logical drive Number of Axles For RAID 10 ...

Page 103: ...ical drive Mirror data for RAID Levels 1 1E and 10 or Parity data for RAID Levels 3 5 6 30 50 and 60 Identified by the Redundancy Check The Check Table lists Entry Number A number assigned to each block of entry Table Type Read Check Write Check or Inconsistent Block Start Logical Block Address LBA of the first block for this entry Count Number of errors or continuous blocks starting from this LBA...

Page 104: ...age tab 2 Click the Logical Drive icon 3 Click the logical drive you want then click the Delete button 4 In the Confirmation box type the word confirm in the field provided and click the Confirm button Making Logical Drive Settings To make logical drive settings 1 Click the Storage tab 2 Click the Logical Drive icon The list of logical drives appears 3 Click the logical drive you want then click t...

Page 105: ...00000 value 6 Click the Confirm button Stopping Pausing or Resuming an Initialization To stop pause or resume Initialization 1 Click the Administration tab 2 Click the Background Activities icon The list of background activities appears 3 Mouse over Initialization and click the Stop Pause or Resume button Redundancy Check on a Logical Drive Redundancy Check is a routine maintenance procedure for f...

Page 106: ...ext button The logical drive ID numbers with the original and target RAID levels and capacities are shown 11 To accept the proposed target values click the Confirm button Note When you add physical drives to a RAID 10 array it becomes a RAID 1E array by default If you are adding an even number of physical drives to a RAID 10 array and you want the target array to be RAID 10 you must specify RAID 1...

Page 107: ...anagement includes Viewing a List of Spare Drives on page 101 Viewing Spare Drive Information on page 102 Creating a Spare Drive Manually on page 102 Deleting a Spare Drive on page 102 Making Spare Drive Settings on page 102 Locating a Spare Drive on page 103 Running Spare Check on page 103 Running a Transition on a Spare Drive on page 103 Viewing a List of Spare Drives To view a list of spare dri...

Page 108: ...drive A revertible spare drive returns to its spare drive assignment after you replace the failed physical drive in the disk array and run the Transition function Global Can be used by any disk array Dedicated to newly created disk array The disk array you are now creating 5 In the Select Physical Drives diagram click a drive to choose it for your spare The ID number for chosen drive appears in th...

Page 109: ...on a Spare Drive Transition is the process of replacing a revertible spare drive that is currently part of a disk array with an unconfigured physical drive or a non revertible spare You must specify an unconfigured physical drive of the same or larger capacity and same media type as the revertible spare drive See Transition on page 77 Running a Transition To run a transition on a revertible spare ...

Page 110: ...uper User privileges To add a Fibre Channel initiator to the list 1 Click the Storage tab 2 Click the Initiator icon 3 Click the Add Initiator button 4 Input the initiator name in the fields provided An FC initiator name is the World Wide Port Name of the initiator composed of a series of eight two digit hexadecimal numbers 5 Click the Submit button The initiator is added Method 2 Adding from a Li...

Page 111: ...ent includes Viewing a List of LUN Maps on page 105 LUN Mapping and Masking on page 105 Adding a LUN Map on page 106 Editing a LUN Map on page 106 Enabling and Disabling LUN Masking on page OV Viewing a List of LUN Maps To view a list of LUN maps 1 Click the Storage tab 2 Click the LUN Mapping Masking icon The list of LUN maps appears LUN Mapping and Masking This feature applies to Fibre Channel a...

Page 112: ...LUN Mapping screen appears 7 Click a logical drive to highlight it Then click the button to assign the logical drive to an initiator or port Or click the button to assign all logical drives to an initiator or port The logical drive moves to the Initiator Port or Target list with a default LUN of 0 Type the LUN you want to assign to this initiator from 0 to 255 Each logical drive can have only one ...

Page 113: ... Click the LUN Mapping Masking icon 3 Check the box to enable LUN Masking Or uncheck the box to disable LUN Masking LUN Masking starts or stops as soon as you make your setting Managing Fibre Channel Connections Fibre Channel management includes Viewing FC Node Information on page 107 Viewing FC Port Information on page 107 Making FC Port Settings on page 108 Viewing FC Port Statistics on page 108...

Page 114: ...3 Click the Port tab 4 Click the FC port you want to access and click the Settings button 5 Make these changes as required Choose a configured link speed from the drop down menu The choices are Auto default 2 Gb s 4 Gb s and 8 Gb s Choose a topology from the drop down menu Enter a Hard ALPA in the field provided Enter 255 to disable Hard ALPA 6 Click the Save button Port Setting Information The ta...

Page 115: ...n 3 Click the SFP tab SFP information includes FC port ID Controller ID Connector type Transceiver type Transceiver code Vendor name Managing iSCSI Connections iSCSI management includes Viewing a List of iSCSI Targets on page 110 Viewing iSCSI Target Information on page 110 Making iSCSI Target Settings on page 111 Viewing a List of iSCSI Portals on page 111 Viewing a List of iSCSI Portals on page ...

Page 116: ...o begin sending data to a target without receiving a ready to transfer command Max Outstanding R2T Maximum number of R2T PDUs the target can have outstanding for a single iSCSI command Max Burst Length Maximum length of a solicited data sequence in bytes Data Digest Adds a data digest CRC Header Digest Enables the use of header digest CRC Data Sequence in Order Enables placement of data in sequenc...

Page 117: ...ment icon 3 Click the Portal tab 4 Click the portal you want then click the View button Portal information includes Portal ID Portal number Starts at 0 Trunk ID 1 to 8 Refers to portals associated with a trunk link aggregation N A means this portal is not associated with a trunk Controller ID RAID controller ID 1 or 2 VLAN Tag 1 to 4094 Refers to portals associated with a Virtual Local Area Networ...

Page 118: ...ick the Settings button 5 Make settings changes as needed If you have a Trunk association choose a Trunk ID 1 to 8 from the drop down menu Type the IP address of the portal in the field provided Type the subnet mask of the portal in the field provided If you have a VLAN association enter a VLAN tag 1 to 4094 in the field provided From the IP Type drop down menu choose IPv4 or IPv6 DHCP is currentl...

Page 119: ...es Check to enable jumbo frame support on this port Uncheck to disable 6 Click the Submit button Viewing a List of iSCSITrunks A trunk is the aggregation of two or more iSCSI ports to increase bandwidth To view a list of trunks 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the Trunk tab Trunk information includes Trunk ID ID number of the trunk Controller ID ID of the RAID contr...

Page 120: ...ls on page 112 To delete an iSCSI trunk 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the Trunk tab 4 Click the trunk you want then click the Delete button 5 In the Confirmation box type the word confirm in the field provided and click the Confirm button The trunk is removed from the list Viewing a List of iSCSI Sessions To view a list of iSCSI sessions 1 Click the Device tab 2 ...

Page 121: ...er Digest Enabled or disabled CHAP Authentication Type None Local Peer Data Seq in Order Enabled or disabled Deleting an iSCSI Session To delete an iSCSI session 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the Session tab 4 Click the iSCSI session you want and click the Delete button 5 Type confirm in the field provided then click the Confirm button Viewing iSCSI iSNS Informat...

Page 122: ...ectional Enter a secret of 16 characters in the Secret field Enter the secret again in the Retype Secret field 6 Click the Submit button The new CHAP is added to the list Making iSCSI CHAP Settings When you change CHAP settings you must change the secret You cannot change the type peer or local To make iSCSI CHAP settings 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the CHAP ta...

Page 123: ...ddress of the host or server into the IP Address field 5 Choose the port Type from the drop down menu iSCSI means an iSCSI port Mgmt means the ASUS DS300f G2 s virtual management port 6 If you chose iSCSI port choose the RAID controller and port number from the drop down menus 7 Type the number of packets you want to send in the Number of Packets to Ping field Four packets are commonly used for a ...

Page 124: ...ground Activity CLU on page 154 Working with the Event Viewer CLU on page 155 Working with LUN Mapping CLU on page 156 Managing UPS Units CLU on page 159 Managing Users CLU on page 160 Working with Software Management CLU on page 163 Flashing through TFTP on page 166 Viewing Flash Image Information CLU on page 166 Clearing Statistics CLU on page 167 Restoring Factory Defaults CLU on page 167 Shutt...

Page 125: ...o the following actions 1 Change your terminal emulation program settings to match the following specifications Bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow control none 2 Start your PC s terminal VT100 or ANSI emulation program 3 Press Enter once to launch the CLI Making a Telnet Connection A Telnet connection requires a network connection between the Host PC and the Management...

Page 126: ...he SSH default port number is 22 3 Press Enter once to launch the CLI Linux To start the Linux SSH program 1 Click the terminal icon 2 Type ssh administrator 10 0 0 1 and press Enter The IP address above is only an example Use the Management port IP address of your ASUS DS300f G2 The SSH default port number is 22 3 Press Enter once to launch the CLI Logging Into the CLI 1 At the Login prompt type ...

Page 127: ...ons iSNS options CHAPs Ping Trunks Logged in devices add intiator to the list Background Activities Summary of running and scheduled activity settings for Media Patrol Auto Rebuild Rebuild Migration PDM Transition Synchronization Initialization Redundancy Check rate and thresholds Event Viewer View runtime and NVRAM event logs Additional Info and Management LUN mapping UPS management User manageme...

Page 128: ...LU Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive Media Patrol checks all physical drives assigned to disk arrays and spare drives It does not check unconfigured drives To start stop pause or resume Media Patrol 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight Media Patrol and press Enter 3 Highlight Start Stop Pause...

Page 129: ...ghlight NTP Settings and press Enter 4 Make the following settings as required Highlight NTP Service and press the spacebar to toggle between Enabled and Disabled Highlight Time Server 1 Time Server 2 or Time Server 3 and type a server name Example 0 us pool ntp org You can have up to 3 NTP servers Highlight Time Zone and press the spacebar to toggle through GMT GMT and GMT For GMT and GMT type th...

Page 130: ...Enter 2 Highlight Controller Management and press Enter 3 Highlight one of the controllers and press Enter 4 Highlight Clear Orphan Watermark and press Enter The condition is cleared See Physical Drive Problems on page for more information Making Controller Settings CLU If your subsystem has two controllers any settings you make to one controller automatically apply to the other controller To make...

Page 131: ... Read Ahead Cache on page Highlight HDD Power Saving and the spacebar to choose a time period After an HDD has been idle for a set period of time Power Saving Idle Time Parks the read write heads Power Saving Standby Time Lowers disk rotation speed Power Saving Stopped Time Spins down the disk stops rotation You must also enable Power Management on the disk array See Creating a Disk Array Advanced...

Page 132: ...pecific components in need of attention if any Viewing Enclosure Information CLU To view enclosure information 1 From the Main Menu highlight Subsystem Management and press Enter 2 Highlight Enclosure Management and press Enter 3 Highlight the enclosure you want and press Enter You can monitor power supplies cooling units enclosure temperatures and voltages and the battery Adjustable items You can...

Page 133: ...m Management and press Enter 2 Highlight Enclosure Management and press Enter 3 Highlight the enclosure you want and press Enter 4 Highlight Power Supplies and press Enter 5 Highlight Locate Power Supply and press Enter The LED on the selected power supply blinks for one minute Viewing Cooling Unit Status CLU To view the status of the power supply fans 1 From the Main Menu highlight Subsystem Mana...

Page 134: ...harging the charge or discharge pauses and the blower runs at high speed until the battery temperature falls below the threshold If the battery does not maintain normal values after a Recondition replace the battery See Replacing a Cache Backup Battery on page Reconditioning a Battery CLU To recondition the subsystem battery 1 From the Main Menu highlight Subsystem Management and press Enter 2 Hig...

Page 135: ...ical Drive Management includes the following functions Viewing a List of Physical Drives CLU on page 129 Making Global Physical Drive Settings CLU on page 129 Viewing Physical Drive Information CLU on page 130 Setting an Alias CLU on page 130 Clearing Stale and PFA Conditions CLU on page 130 Forcing a Physical Drive Offline CLU on page 131 Locating a Physical Drive CLU on page 131 Viewing a List o...

Page 136: ... Advanced Information and press Enter Advanced information displays Viewing Physical Drive Statistics CLU To view the statistics for the selected physical drive 1 From the Main Menu highlight Physical Drive Management and press Enter 2 Highlight the physical drive you want and press Enter 3 Highlight Physical Drive Statistics and press Enter Clearing Statistics To clear physical drive statistics s...

Page 137: ...to become degraded If Auto Rebuild is enabled and a spare drive is available the disk array begins rebuilding itself automatically To force a physical drive offline 1 From the Main Menu highlight Physical Drive Management and press Enter 2 Highlight Global Physical Drives Settings and press Enter 3 Highlight the physical drive you want and press Enter 4 Highlight Force Offline and press Enter 5 Pr...

Page 138: ... and spare drives See Creating a Disk Array Advanced Creating a Disk Array Automatic CLU To create a disk array using the Automatic feature 1 From the Main Menu highlight Disk Array Management and press Enter 2 Highlight Create New Array and press Enter 3 Highlight Configuration Method and press the spacebar to toggle to Automatic 4 Press Control A to save your settings and move to the next screen...

Page 139: ... drive you want to add to your array and press the spacebar to choose it Repeat this action until you have selected all the physical drives for your array 6 Highlight Save Settings and Continue and press Enter Step 2 Logical Drive Creation 1 If you want to specify an alias to the logical drive highlight Alias and type a name Maximum of 32 characters Use letters numbers space between words and unde...

Page 140: ...g Background Activity Settings CLU on page 154 Power Management must be enabled on the disk array for the HDD Power Saving settings to be effective See Making Disk Array Settings CLU Power management is limited to the features your HDDs actually support Viewing Disk Array Information CLU 1 From the Main Menu highlight Disk Array Management and press Enter 2 Highlight the disk array you want and pr...

Page 141: ...settings See Running PDM on a Disk Array CLU on page 136 and Making Background Activity Settings CLU on page 154 For Power Management settings see Making Controller Settings CLU on page 124 Preparing the Disk Array for Transport CLU To run the Transport function on a disk array 1 From the Main Menu highlight Disk Array Management and press Enter 2 Highlight the disk array you want and press Enter ...

Page 142: ...hat is currently part of a disk array with an unconfigured physical drive or a non revertible spare drive For more information see Transition on page 193 In order to run Transition The spare drive must be Revertible You must have an unconfigured physical drive of the same or larger capacity to replace the spare drive To run Transition on a disk array 1 From the Main Menu highlight Disk Array Manag...

Page 143: ... press the backspace key to remove the current number then type a new number 4 Highlight Revertible and press the spacebar to toggle between Yes and No A revertible drive can be returned to spare status after you replace the failed drive in a disk array See Transition on page for more information 5 Highlight Spare Type and press the spacebar to toggle between Dedicated and Global Dedicated means t...

Page 144: ...e Logical Drive Check Table CLU on page 139 Making Logical Drive Settings CLU on page 140 Initializing a Logical Drive CLU on page 140 Running Redundancy Check CLU on page 140 Locating a Logical Drive CLU on page 140 Migrating a Logical Drive CLU on page 141 Creating a LUN Clone CLU on page 141 For LUN mapping see Working with LUN Mapping CLU on page 156 Creating a Logical Drive CLU You can create...

Page 145: ... the Disk Array and press Enter 4 Highlight the logical drive you want to delete and press the spacebar to mark it The mark is an asterisk to the left of the listing 5 Highlight Delete Marked Logical Drives and press Enter 6 Press Y to confirm the deletion Press Y again to re confirm Viewing Logical Drive Information CLU To view logical drive information 1 From the Main Menu highlight Logical Driv...

Page 146: ... Quick Initialization Yes means only the first and last sections of the logical drives are initialized No means the entire logical drive is initialized To change a parameter highlight it and press the backspace key to erase the current value then type the new value 5 Highlight Start and press Enter If necessary you can pause and resume or stop and restart the Initialization You cannot access the l...

Page 147: ... Save Settings and Continue and press Enter 6 Highlight the disk array you want to use and press the Spacebar to mark it 7 Highlight Save Settings and Continue and press Enter 8 Highlight the Number of Copies field and type the number of LUN clones you want to create You can create up to 8 clones of a LUN at a time 3 Highlight Locate Logical Drive and press Enter The drive carrier status LEDs flas...

Page 148: ...s CLU The ASUS DS300f G2 subsystem has a virtual management port enabling you to log into a ASUS DS300f G2 with dual controllers using one IP address Before you change settings please see About IP Addresses on page You initially made these settings during subsystem setup You can change them later as required Caution Changing virtual management port settings can interrupt your network connection an...

Page 149: ...and press the spacebar to toggle to Disabled 5 Highlight each of the following and press the backspace key to erase the current value then type the new value IP Address Subnet Mask Default Gateway IP Address DNS Server IP Address 6 Press Control A to save your settings Managing Fibre Channel Connections CLU The Fibre Channel Management option appears only with ASUS DS300f G2 Fibre Channel models F...

Page 150: ...ttached topology you achieve based on your connection type and the configured topology you choose Fibre Channel Attached Topology Configured Topology Connection Type N Port NL Port Switch Fabric Direct Public Loop Direct Point to Point Private Loop Example 1 If you connect the ASUS DS300f G2 to a Fibre Channel switch and choose NL Port topology you create a Public Loop attached topology Example 2 ...

Page 151: ...S is the OLS primitive sequence ErrorFrames FC devices propagate handshake signals back and forth requesting and acknowledging each byte transferred FC transfers occur in one frame of data at a time In this case the value reflects the number of frames with errors DumpedFrames This field specifies the number of frames dumped due to a lack of host buffers LinkFailureCount Number of times the link ha...

Page 152: ...f iSCSI CHAPs CLU on page 152 Adding iSCSI CHAPs CLU on page 152 Deleting iSCSI CHAPs CLU on page 152 Pinging a Host or Server on the iSCSI Network CLU on page 152 Viewing a List of iSCSI Trunks CLU on page 153 Adding iSCSI Trunks CLU on page 153 Making iSCSI Trunk Settings CLU on page 153 Deleting iSCSI Trunks CLU on page 153 Viewing a List of iSCSITargets CLU A target is a logical drive on the A...

Page 153: ...it above before reassigning outstanding commands HeaderDigest Enables the use of header digest CRC Enabled or disabled DataDigest Enables the use of a data digest CRC Enabled or disabled UniCHAPAuthen Uni directional peer CHAP authentication enabled or disabled BiCHAPAuthen Bi directional local CHAP authentication enabled or disabled FirstBurstLen First burst length in bytes AssignedPortals Portal...

Page 154: ... make port settings 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI Ports and press Enter The list of ports appears with controller and port numbers 3 Highlight the port you want to change and press Enter The target port information screen displays 4 Highlight iSCSI Port Settings and press Enter 5 Highlight each item and press the Spacebar to toggle between Enable...

Page 155: ... Trunks CLU on page 153 For more information about iSCSI VLANs see iSCSI on a VLAN on page To add an iSCSI portal 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI Portals and press Enter The list of iSCSI Portals displays 3 Highlight Create New Portal and press Enter 4 Highlight AssociatedType and press the Spacebar to toggle through Physical VLAN and Trunk 5 If yo...

Page 156: ...rgets and press Enter 5 Press Y to confirm deletion 6 Press Y again to acknowledge possible interruption of iSCSI services The portal is removed from the list Viewing a List of iSCSI Sessions CLU To view a list of iSCSI sessions 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI Sessions and press Enter iSCSI session information includes ID ID number of the session C...

Page 157: ...er Enabled or disabled Device Access Control Enabled or disabled Viewing iSCSI iSNS Information CLU Internet Storage Name Service iSNS is a protocol used to facilitate the automated discovery management and configuration of iSCSI and Fibre Channel devices on a TCP IP network To view iSNS information 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI iSNS Options and ...

Page 158: ... When you change CHAP settings you must change the secret You cannot change the type peer or local To make iSCSI CHAP settings 1 From the Main Menu highlight iSCSI Management and press Enter 2 Highlight iSCSI CHAPs and press Enter 3 Highlight the CHAP you want to edit and press Enter 4 Make changes as needed Highlight Name and press the backspace key to erase the current value then type the new va...

Page 159: ... Enter 2 Highlight Trunk and press Enter 3 Highlight Create New Trunk and press Enter 4 Enter information as required Highlight Controller and type the controller you want 1 or 2 Highlight Master Port and type the port number you want 1 to 4 Highlight Slave Ports and type the port number you want For multiple ports separate the numbers with a comma You can choose any or all port numbers except the...

Page 160: ... Media Patrol Checks the magnetic media on physical drives Auto Rebuild When enabled and no spare drive is available the disk array begins to rebuild as soon as you replace the failed physical drive with an unconfigured physical drive of equal or greater size 4 Highlight following and press the spacebar to toggle through Low Medium and High rates Rebuild Rebuilds data to a replacement physical dri...

Page 161: ...item includes Sequence number Begins with 0 at system startup Device Disk Array Logical Drive Physical Drive by its ID number Severity See the table above Timestamp Date and time the event happened Description A description of the event in plain language 2 Press the up and down arrow keys to scroll through the log Clearing Runtime Events CLU To clear the Runtime Event log 1 From the Main Menu high...

Page 162: ...SCSI initiators 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight LUN Mapping and press Enter 3 Highlight LUN Mapping Initiators and press Enter A list of the current initiators appears Adding an Initiator CLU You must add an initiator to the ASUS DS300f G2 s initiator list in order to use the initiator to create a LUN To add an initiator to the ASUS DS300f ...

Page 163: ...responding LUN maps appears Adding a LUN Map CLU For FC iSCSI systems you can set up an Initiator LUN map You can set up the LUN map type on the same subsystem but only one LUN map type can be active at a time A maximum of 256 logical drives can be mapped to an FC initiator or to an iSCSI initiator To assign a LUN to an FC or iSCSI initiator add the initiator first See Adding an Initiator CLU LUN ...

Page 164: ...then type the LUN you want to assign to this initiator from 0 to 255 Each logical drive can have only one LUN and must have a unique LUN If you make a error press Control AR to restore the current LUN 5 Press Control A to save the LUN map Deleting a LUN Map CLU Deleting a LUN map prevents the initiator from accessing the LUN while LUN masking is enabled To delete a LUN map 1 From the Main Menu hig...

Page 165: ...enu highlight Additional Info and Management and press Enter 2 Highlight UPS Management and press Enter 3 Highlight UPS Settings and press Enter 4 Perform the following actions as required Verify the Current UPS Communication method See Note 1 SNMP Network connection Serial Serial connection Unknown No connection Choose a Detection Setting from the drop down menu Automatic Default If a UPS is dete...

Page 166: ...or use a higher capacity UPS unit to protect your RAID systems Managing Users CLU User Management includes the following functions Viewing User Information CLU on page 160 Creating a User CLU on page 160 Changing Another User s Settings CLU on page 161 Changing Your Own User Settings CLU on page 161 Changing Another User s Password CLU on page 161 Changing Your Own Password CLU on page 162 Deletin...

Page 167: ...ess the space bar to toggle between Enabled and Disabled 6 Highlight the items you want and press the backspace key to erase the current value then type the new value User name Email address 7 Press Control A to save the settings Important If a user is logged in when his account is disabled the user is immediately logged out Changing Your Own User Settings CLU Each user can change their display na...

Page 168: ...rd again to verify 8 Press Control A to save the new password Deleting a User CLU The Administrator or a Super User can delete other users You cannot delete the account you used to log in There must always be one Super User account Rather than deleting a user consider disabling a user account See Changing Another User s Settings CLU a To delete a user 1 Log in under a user name other than the one ...

Page 169: ...age 8 Press Control A to save your settings To start stop or restart the Email service highlight Start Stop or Restart and press Enter Making SLP Settings CLU By default SLP service is set to Automatic and its normal status is Started To make SLP service settings 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Software Management and press Enter 3 Highligh...

Page 170: ...he new value Port number 22 is the default Session Time Out 24 minutes is the default 1440 minutes 24 hours Maximum number of connections 4 is the default 6 Press Control A to save your settings Making SNMP Settings CLU By default Simple Network Management Protocol SNMP service is set to Automatic and its normal status is Started To make SNMP service settings 1 From the Main Menu highlight Additio...

Page 171: ...an asterisk to the left of the listing 6 Highlight Delete Marked Entries and press Enter Making Netsend Settings CLU By default Netsend service is set to Manual and its normal status is Stopped To make Netsend service settings 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Software Management and press Enter 3 Highlight Netsend and press Enter 4 Highlight...

Page 172: ...rk it The mark is an asterisk to the left of the listing 6 Highlight Delete Marked Entries and press Enter Flashing through TFTP Use this function to flash update the firmware on the ASUS DS300f G2 See Updating with the CLU on page OV Viewing Flash Image Information CLU Flash image information refers to the package of firmware components running on your ASUS DS300f G2 controller or controllers To ...

Page 173: ...lt settings can disrupt your ASUS DS300f G2 functions Use this fea ture only when necessary If you restore Management Network settings you lose your network connection to the ASUS DS300f G2 Note To reset the Administrator s password to the factory default see Restoring Factory Defaults CLU on page 167 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Restore...

Page 174: ...H Connection This function shuts down the ASUS DS300f G2 subsystem on a SSH connection Additional action is required as described below Important If you have a JBOD Expansion always power off the RAID subsystem first Then power off the JBOD subsystems To shutdown the RAID subsystem 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Shutdown or Restart and pre...

Page 175: ... ASUS DS300f G2 Telnet Connection To start the RAID subsystem 1 Manually turn on the system by pressing the power button on the front left side 2 Wait about two minutes 3 Establish a Telnet connection to the ASUS DS300f G2 See Making a Telnet Connection If you cannot log in wait 30 seconds and try again 4 Type menu and press Enter to open the CLU Starting up the ASUS DS300f G2 SSH Connection To st...

Page 176: ...rting ASUS DS300f G2 Telnet Connection on page 170 Restarting ASUS DS300f G2 SSH Connection on page 171 Restarting ASUS DS300f G2 Serial Connection on page 171 Note If you have a JBOD Expansion you are not required to restart the JBOD subsystems when you restart the RAID subsystem Restarting ASUS DS300f G2 Telnet Connection To restart the RAID subsystem 1 From the Main Menu highlight Additional In...

Page 177: ...ighlight Shutdown or Restart and press Enter 3 Highlight Option and press the spacebar to display Restart 4 Highlight Submit and press Enter A warning message appears 5 Press Y to continue The screen displays shutdown and startup functions 6 When the Login prompt appears log into the CLU again Buzzer Making Buzzer Settings The buzzer sounds to inform you that the ASUS DS300f G2 needs attention See...

Page 178: ...www ASUS Storage com support and save it to your Host PC or TFTP server Important Verify that no background activities are running on the RAID subsystem To update the firmware on the RAID subsystem and JBOD expansion units 1 Click the Administration tab 2 Click the Firmware Update icon 3 Click the Controller Firmware Update tab The Controller Firmware Update screen appears showing the current Imag...

Page 179: ...test firmware image file from ASUS Storage support http www ASUS Storage com support and save it to your Host PC or TFTP server Important Verify that no background activities are running on the RAID subsystem To update the firmware on the RAID subsystem and JBOD expansion units 1 From the Main Menu highlight Additional Info and Management and press Enter 2 Highlight Flash through TFTP and press En...

Page 180: ... half second intervals 2 Wait until the controller activity LED stops blinking green and starts blinking amber Warning Do NOT power off the RAID subsystem during the update Do NOT remove your USB flash device until the LED changes color 3 Within 30 seconds remove the USB flash device then insert the USB flash device back into the same RAID controller The remove and insert action confirms that you ...

Page 181: ...supported follow the firmware update procedure from the drive manufacturer ASUS Storage Management Download the latest firmware image file from ASUS Storage support http www ASUS Storage com support and save it to your Host PC or TFTP server To update the firmware on ASUS Storage supported physical drives 1 Click the Administration tab 2 Click the Firmware Update icon 3 Click the PD Firmware Updat...

Page 182: ...dministration tab 2 Click the Subsystem Information icon 3 Click the Shutdown Restart button 4 Click the Restart button 5 Type the word confirm in the field provided 6 Click the Confirm button When the controller shuts down your ASUS Storage Management connection is lost 7 Wait no less than two minutes 8 In your browser click Logout in the ASUS Storage Management Header then log in again If you ca...

Page 183: ...igure 6 3 Insert fresh PSU Replacing a Power Supply The power supply and its fans are replaced as one unit There are no individually serviceable parts No tools are required for this procedure Removing the Old Power Supply To remove the power supply 1 Verify that the PSU status LED is amber or red 2 Unplug the power cord 3 Turn the set screw counter clockwise to loosen it The screw is retained on t...

Page 184: ...atus LED a red LED indicates the fan has failed and needs to be replaced an amber LED indicates a problem 2 Use a No 1 Phillips screwdriver to turn each set screw counter clockwise to loosen them The screws remain attached to the Cooling Unit so they will not be lost 3 Pull the detached Cooling Unit out of the subsystem enclosure You can grasp the posts that house the set screws initially to move ...

Page 185: ... See Reconditioning a Battery on page or Reconditioning a Battery CLU on page The battery assembly is replaced as a unit Do not attempt to disconnect the battery by itself Installing the wrong replacement battery can result in an explosion Dispose of used batteries according to the instructions that accompany the battery While the battery is removed your system is vulnerable to data loss if the po...

Page 186: ... SDRAM information for an installed RAID controller in ASUS Storage Management click the Administration button then click the Image Version icon Replacement RAID controllers to not come with a BBU Remove the BBU from the old controller and install it into the new one See Replacing a Cache Backup Battery Note On subsystems with dual RAID controllers you can hot swap a controller while the subsystem...

Page 187: ...ical drive data and configurations remain intact because logical drive information is stored on the physical drives Caution The RAID controller is NOT hot swappable if your ASUS DS300f G2 has only one con troller Power down the ASUS DS300f G2 before removing it Important Do not replace the RAID controller based on LED colors alone Only replace the RAID controller when directed to do so by ASUS Sto...

Page 188: ...troller release handle and pull out RAID controller release handle and pull out 4 Pull the RAID controller out of the subsystem enclosure Installing the New Controller To install the new RAID controller 1 Carefully slide the RAID controller into the enclosure 2 Gently swing the handle in and press the handle until it locks 3 Reconnect all cables that were attached to the RAID controller Fibre Chan...

Page 189: ...s Media Patrol does not check unconfigured drives Media Patrol checks are enabled by default on all disk arrays and spare drives You can disable Media Patrol in the disk array and spare drive settings however that action is not recommended Unlike Synchronization and Redundancy Check Media Patrol is concerned with the condition of the media itself not the data recorded on the media If Media Patrol ...

Page 190: ...ives but they respond more slowly to read write tasks because of the additional operation The time required for data migration depends on the size of the physical drives PDM is enabled on all disk arrays by default You can disable PDM in the disk array settings however that action is not recommended Logical Drives Logical drive technology includes RAID Levels on page 184 RAID Level Migration on pa...

Page 191: ... is unused capacity on the larger drive RAID 1 logical drives on ASUS DS300f G2 consist of two physical drives If you want a mirrored logical drive with more than two physical drives see RAID 1E Enhanced Mirror Advantages Disadvantages Simplest RAID storage subsystem design Can increase read performance by processing data requests in parallel since the same data resides on two different drives Ver...

Page 192: ...drive with two 120 GB physical drives and one 100 GB physical drive has a capacity of 200 GB RAID 5 is generally considered to be the most versatile RAID level A RAID 5 on ASUS DS300f G2 consists of 3 to 32 physical drives Advantages Disadvantages High Read data transaction rate Medium Write data transaction rate Good aggregate transfer rate Most versatile RAID level Disk failure has a medium impa...

Page 193: ...ve 6 256 RAID 30 Axles When you create a RAID 30 you must specify the number of axles An axle refers to two or more RAID 3 logical drives striped together to make a RAID 30 An axle can have from 3 to 32 physical drives depending on the number of physical drives in the logical drive The chart below shows RAID 30 logical drives with 6 to 16 physical drives the available number of axles and the resul...

Page 194: ...fer rate High reliability Supports large volume sizes Higher disk overhead than RAID 5 Recommended Applications for RAID 50 File and Application servers Transaction processing Office application with many users accessing small files RAID 60 Striping of Double Parity RAID 60 combines both RAID 6 and RAID 0 features Data is striped across disks as in RAID 0 and it uses double distributed parity as i...

Page 195: ...D level migration The disk array and logical drive must show a green check icon The Target disk array may require more physical drives than the Source disk array If the Target disk array requires an EVEN number of physical drives but the Source disk array has an ODD number ADD a physical drive as part of the migration process You cannot reduce the number of physical drives in your disk array even ...

Page 196: ...ing physical drives have no unused space add 1 or more physical drives RAID 10 4 physical drives minimum Even number of physical drives If existing physical drives have no unused space add 1 or more physical drives RAID 50 6 physical drives minimum 32 per axle maximum RAID 3 A RAID 3 Source logical drive can migrate to the following Target logical drives Target Requirements RAID 0 None RAID 1E Non...

Page 197: ...s maximum RAID 30 must have less than 32 physical drives RAID 6 32 physical drives maximum RAID 30 must have less than 32 physical drives If existing physical drives have no unused space add 1 or more physical drives RAID 10 Even number of physical drives RAID 30 Add physical drives 32 per axle maximum RAID 50 6 physical drives minimum 32 per axle maximum If existing physical drives have no unused...

Page 198: ... bytes a sector can hold A smaller sector size is a more efficient use of a physical drive s capacity 512 bytes 512 B is the most common sector size and the default in ASUS Storage Management Preferred Controller ID When you create a logical drive using the Advanced method of disk array creation you can specify the Preferred Controller ID Controller 1 Assign all logical drives to Controller 1 Cont...

Page 199: ...e drive that is currently part of a disk array with an unconfigured physical drive or a non revertible spare The revertible spare drive returns to its original status In order to run the Transition function the spare drive must be revertible In addition you must specify an unconfigured physical drive of the same or larger capacity and same media type as the revertible spare drive Running a Transit...

Page 200: ...is restored Manual Transition If you wanted to use the drive in slot 5 as a member of the disk array rather than the drive in slot 3 you would run the Transition function manually When the Manual Transition is finished physical drives 1 2 4 and 5 belong to the disk array and physical drive 6 is a revertible spare drive At this point you would replace the drive in slot 3 The new drive in slot 3 rem...

Page 201: ...line When the battery comes back online the write policy automatically changes back to Write Back Forced Read Ahead Cache On the ASUS DS300f G2 subsystem you can set the logical drive read cache policy to Forced Read Ahead an enable the aggressive pre fetch feature The Forced Read Ahead cache policy setting provides predictive pre fetching of data requests allowing the controller to aggressively b...

Page 202: ...ives of the same size in your disk arrays When this is not possible the system adjusts for the size differences by reducing or coercing the capacity of the larger drives to match the smaller ones With ASUS DS300f G2 you can choose to enable capacity coercion and any one of four methods Enable capacity coercion and choose a method see Making Controller Settings CLU on page The choices are GB Trunca...

Page 203: ...contact the Internet Engineering Task Force at http www ietf org iSCSI on a VLAN ASUS DS300f G2 supports up to 32 iSCSI portals Each iSCSI portal can belong to a different VLAN for a maximum of 32 VLANs To set up the ASUS DS300f G2 subsystem for a VLAN 1 Add a new portal with a VLAN association See Adding iSCSI Portals on page Note which iSCSI port you chose for the portal 2 Connect your iSCSI dat...

Page 204: ...et A data digest adds a 32 bit CRC digest to detect data corruption in the data portion of each iSCSI packet If a data packet arrives with an invalid CRC digest the data packet is rejected Header and data digests work best with initiators equipped with a TOE Refer to your iSCSI HBA For more information see your iSCSI HBA user documentation CHAPs Challenge Handshake Authentication Protocol CHAP is ...

Page 205: ...on A session is a group of TCP connections that link an iSCSI initiator with a target Each RAID controller supports a maximum of 128 sessions or 256 per subsystem iSNS Internet Storage Name Service iSNS is a protocol that facilitates automated discovery management and configuration of iSCSI devices on a TCP IP network iSNS service runs on an iSNS server on your network You can enable iSNS on the A...

Page 206: ...0 Internet Protocols ASUS DS300f G2 supports the IPv4 and IPv6 protocols Protocol Addresses Example IPv4 32 bits 4 3 x 109 10 0 0 1 IPv6 128 bits 3 4 x 1038 2001 0000 0000 0000 0000 0000 e2a8 4337 Abbreviated 2001 0 0 0 0 0 e2a8 4337 ...

Page 207: ...ou first power up the ASUS DS300f G2 it beeps twice to show normal operation The audible alarm sounds at other times to inform you that the ASUS DS300f G2 needs attention But the alarm does not specify the condition When the alarm sounds Check the front and back of ASUS DS300f G2 enclosure for red or amber LEDs If email notification is enabled check for new messages Check for yellow red X icons Ch...

Page 208: ...eans the LED is off LED State Power Global Enclosure Status Global RAID Status Controller Activity System Heartbeat Dark No power No Controller in Slot Steady Green All devices normal All LDs are on line Steady Blue Normal No activity Blinking Blue Activity Normal Flashing Green Locating device Amber One or two devices in error One or more LD is critical none are offline Red Three or more devices ...

Page 209: ...ady means the LED is on Blinking means a regular on off pattern Flashing means intermittent and irregular on off pattern See Physical Drive Problems on page 213 for a discussion of rebuilding and failed physical drives for more information The Locator feature is triggered from ASUS Storage Management or the CLU It causes the LEDs to blink on and off for one minute That action helps you find the sp...

Page 210: ...rent operational status of the controller A steady unblinking green light indicates the controller is operational Dirty Cache Blinks amber if cache is dirty meaning that the controller memory cache contains data otherwise this is dark USB A steady green light indicates a valid USB connection this is dark when not connected no device attached iSCSI 2 above each port Left LED lights green when conne...

Page 211: ... 3 rapid blinks Normal link up 4 Gb s on 4 rapid blinks Normal link up 8 Gb s blinking slowly off Normal link down blinking slowly blinking slowly Offoffline for download blinking slowly blinking rapidly Restricted offoffline mode waiting for restart blinking slowly flashing Restricted offoffline mode test active See Enclosure Problems on page 209 and RAID Controller Problems on page 211 for more ...

Page 212: ... information passively that is you must determine which functions to check based on the sound of the ASUS DS300f G2 s audible alarm and any amber or red LEDs SeeASUS DS300f G2 is Beeping5 andLEDs Display Amber or Red7 for more information Check the event logs first Then check the reported component Viewing Runtime Events To display Runtime Events 1 From the Main Menu highlight Event Viewer and pre...

Page 213: ...y Management and press Enter 3 Observe the status of your disk arrays DaId Alias OpStatus CfgCapacity FreeCapacity MaxContiguousCap 0 DA0 OK 75 44GB 66 06GB 66 06GB 1 DA1 Degraded 189 06GB 179 68GB 179 68GB 2 DA2 OK 73 57GB 64 20GB 64 20GB At this point you can highlight the Degraded array and press Enter to see more information See below Disk Array ID 1 Physical Capacity 189 06GB OperationalStatu...

Page 214: ...tion only no action is required Device Tab Front View showing the drive carrier icons Rear View with Show Internal Components option Physical Drive View physical drive shown dead or offline and marked with a red X icon Storage Tab Disk Arrays Logical Drives Administration Tab Events icon Event Severity Levels Level Description Fatal Non recoverable error or failure has occurred Critical Action is ...

Page 215: ...Power Supplies on page 210 Batteries on page 210 Diagnosing an Enclosure Problem Check System Status on the Dashboard tab If a yellow or red X appears in the System Status box 1 Click the name link of the component with the red X icon The Components List of the Device tab displays 2 Mouse over Enclosure with the red X icon and click the View button The components list expands and shows the power s...

Page 216: ...e for cooling the system as long as the failed Cooling Unit remains in place Removing the failed unit without replacing it will adversely affect airflow within the enclosure resulting in critical overheating and shutdown of the enclosure Power Supplies ASUS DS300f G2 subsystems are equipped with redundant power supplies The advantage of N 1 power supplies is that should one fail the other continue...

Page 217: ...expansion cable causes the two RAID controllers to see a different set of configured drives This condition is the most common cause of a controller entering maintenance mode Internal Checks If all external checks are OK take the following actions 1 Shut down the ASUS DS300f G2 2 Remove one of the RAID controllers See Replacing a RAID Controller Dual Controllers on page 180 3 Restart the ASUS DS300...

Page 218: ...ntenance mode using a Telnet connection 1 Go to the command line prompt Windows or click the terminal icon Linux then run telnet 10 0 0 1 2300 The IP address above is only an example 2300 is the Telnet port for ASUS DS300f G2 The login screen appears The following steps show the default Administrator user name and password Use your own user name and password if you have changed these 2 At the Logi...

Page 219: ...e Technology at http www ASUS Storage com Note 4 You can set the number of bad blocks tolerated before the controller marks a physical drive as Dead Disk Array and Logical Drive Problems Disk array and logical drive problems include Disk Array Degraded Logical Drive Critical on page 213 Disk Array Offline Logical Drive Offline on page 214 Repairing an Offline Disk Array or Logical Drive on page 21...

Page 220: ...e removed or fail ASUS Storage Management reports these conditions in the following places Dashboard tab A red X icon appears beside the disk arrays logical drives and physical drives under System Status Major event for the logical drive under Event Information Warning event for the physical drive under Event Information Device tab On Front View and Physical Drive View physical drives are shown De...

Page 221: ...transport Migration Normally if a physical drive or the controller fails during migration the disk array goes critical and you can rebuild it Transport Transport is the action of moving the physical drives of a disk array To different slots in the same enclosure From one enclosure to another If a physical drive fails during a transport or you do not move all of the physical drives to their new loc...

Page 222: ...below See Making Serial Cable Connections on page 29for more information on making the connection The CLI and CLU control and manage but they do not move data They communicates through a RJ 11 to DB9 serial data cable supplied with the ASUS DS300f G2 You may choose not use the CLI or CLU often and want to disconnect and store the cable Consider leaving it connected so you know where it is the next...

Page 223: ...a bad controller or I O module SAS connector 1 With the subsystems online and I Os running access the CLI via serial or Telnet 2 At the command prompt type the following command and press Enter administrator cli sasdiag a errorlog l expander e 1 i 1 3 At the command prompt type the following command and press Enter administrator cli sasdiag a errorlog l c2cport By interpreting the two error logs y...

Page 224: ...g in immediately wait 30 seconds and try again Important If your RAID subsystem manages JBOD expansion units always power on the JBOD expansion units first Then power on the RAID subsystem Event Notification Response When you choose Event Notification ASUS Storage Management sends popup and or email messages regarding its status The messages you see depend on your notification selection and what i...

Page 225: ... correct SAS cabling and connections as needed Controller has entered maintenance mode due to mismatch of physical disk WWN Update to the latest firmware If the condition persists replace the controller Controller has entered maintenance mode due to mismatch of SATA Disks Check and correct data cabling and connections as needed Controller has entered maintenance mode due to mismatch of Disk IDs Co...

Page 226: ...emperature is above the warning threshold Check airflow around the ASUS DS300f G2 Check blowers and fans Enclosure temperature is above the critical threshold Enclosure temperature is within the normal range No action is required Shut down PSUs due to enclosure or controller temperature over threshold Shut down the ASUS DS300f G2 Event Log Event logging is enabled No action is required Event loggi...

Page 227: ...e failed physical drive Delete and recreate the logical drive Logical drive initialization is aborted due to an internal error Reduce system load on the ASUS DS300f G2 Logical drive initialization is queued No action is required Quick logical drive initialization has started Quick logical drive initialization has completed Quick logical drive initialization has paused Resume the initialization whe...

Page 228: ...figured disk is no longer found Insert the physical drive back into the system A physical disk has encountered an unknown non ECC media error If this message appears repeatedly replace the physical drive A physical disk has encountered PFA condition Clear the PFA condition If this message appears repeatedly replace the physical drive A configured dead physical drive has been inserted Replace the p...

Page 229: ... is paused Resume Redundancy Check when ready Redundancy Check is resumed No action is required Redundancy Check is stopped Redundancy Check is aborted due to internal error Reduce system load on the ASUS DS300f G2 Redundancy Check encountered inconsistent block s Check the disk drive check table after RC and replace disk drive as needed Redundancy Check task is queued No action is required Redund...

Page 230: ... operational PSU N 2 for ASUS DS300f G2 and DS300j G2 models Enclosure has only N 1 PSU left System is set to Non Redundant mode If your system has two controllers check controller operation Transition Transition is started No action is required Transition is completed Transition is paused Resume transition when ready Transition is resumed No action is required Transition is stopped If this action...

Page 231: ...n work This condition is not related to ASUS DS300f G2 but is due to your firewall and network connection protocol Con tact your MIS Administrator Why can a RAID 1 logical drive on ASUS DS300f G2 consist of only two disk drives RAID 1 logical drives work in mirrored physical drive pairs You could create up to eight RAID 1 logical drives Or you can create a single RAID 1E or RAID 10 logical drive w...

Page 232: ...S300f G2 RAID subsystem For more information see Logging into ASUS Storage Management on page 50 I verified the IP address and entry text but I still cannot connect Check the physical network connections on the ASUS DS300f G2 RAID subsystem If these are OK report the prob lem to your network administrator I can access the ASUS DS300f G2 over my company s intranet But I can t access it from an outs...

Page 233: ...e You must have Power or Super User Rights to delete a disk array or logical drive See your Administrator about up grading your access rights if necessary Also see Making User Settings on page Can I delete a Logical Drive without deleting the Disk Array Yes See Deleting a Logical Drive on page 98 and 139 Rebuilding a Disk Array I replaced a failed physical drive with a used but known good drive Th...

Page 234: ... 580 Cottonwood Drive Milpitas Ca 95035 USA Technical Support E Support https support ASUS Storage com Web site http www ASUS Storage com Australia Technical Support E Support https support ASUS Storage com Web site http www ASUS Storage com EMEA Netherlands Science Park Eindhoven 5228 5692 EG Son The Netherlands Technical Support E Support https support ASUS Storage com Web site http www ASUS Sto...

Page 235: ...site http www ASUS Storage com China Room 1108 West Wing Shi Chuang Plaza 22 Information Road Shangdi IT Park Haidian District Beijing 100085 Fax 86 10 8857 8015 Technical Support E Support https support ASUS Storage com Web site http www ASUS Storage com Korea Technical Support E Support https support ASUS Storage com Web site http www ASUS Storage com Hong Kong Technical Support E Support https ...

Page 236: ...ponsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly No other document statement or representation may be relied on to vary the terms of this limited warranty ASUS Storage s sole responsibility with respect to any product is to do one of the following a replace the product with a conforming unit of the same or s...

Page 237: ...act them for instructions before shipping the product You must follow the packaging guidelines for returning products Use the original shipping carton and packaging Include a summary of the product s problem s Write an attention line on the box with the RMA number Include a copy of your proof of purchase You are responsible for the cost of insurance and shipment of the product to ASUS Storage Note...

Page 238: ...oller Installing a Second RAID Controller SNMP MIB Files ASUS Storage supplies two MIB files to integrate the ASUS DS300f G2 subsystem into your SNMP system These files are in the SNMP folder on the Software CD The MIB files are FCMGMT MID mib ISCSI MIB mib raidv4 mib For help loading the MIB files see the instructions that came with your MIB browser ...

Page 239: ...the handle locks in place 4 Attach your data and management cables to the new controller as needed See Making Management and Data Connections on page for cable connection information 5 Power up the subsystem and launch ASUS Storage Management 6 In ASUS Storage Management click the Dashboard tab and look under System Status If the new controller has a green check icon the installation is completed ...

Page 240: ... to boot This condition is normal Dual Controllers and SATA Drives If your ASUS DS300f G2 subsystem has SATA disk drives installed you must install a SAS to SATA adapter on each of the SATA drives Without the SAS to SATA adapter SATA drives display a red X icon and Not Usable status Obtain SAS to SATA adapters from ASUS Storage Technology at http www ASUS Storage com SAS drives do not require adap...

Page 241: ...ports Fibre Channel and Serial Attached SCSI SAS technologies PerfectPath runs on Windows Server 2008 and 2008 R2 operating systems on both x86 and x64 platforms For a list of supported OSes download the latest compatibility list from ASUS Storage support http www ASUS Storage com support Before You Begin Before you install PerfectPath on your Windows Host PC you must Install your Fibre Channel or...

Page 242: ...r PerfectPath software in the future See Repairing PerfectPath 10 Verifying Installation Before you can verify PerfectPath installation Your Host PC must have multiple data path connections to the ASUS DS300f G2 subsystem The ASUS DS300f G2 must be fully booted The ASUS DS300f G2 must have at least one logical drive See Making Management and Data Connections on page for information about making da...

Page 243: ...Under Disk drives look for ASUS Storage ASUS DS300f G2 Multi Path Disk Device in the Disk drives list Running Perfect Path View Running PerfectPath View includes these functions Starting PerfectPath View Quitting PerfectPath View Starting PerfectPath View To start PerfectPath View From the Start menu choose All Programs PerfectPath PerfectPath View The PerfectPath View window opens Quitting Perfec...

Page 244: ...w to see all of the reported information See also Load Balance Policy Refreshing the Objects Viewing Path Properties To view Path properties 1 Click a Path in Tree View 2 Click the Properties tab The Properties tab reports SCSI Port number SCSI Path ID SCSI Target SCSI LUN See also Load Balance Policy Refreshing the Objects Viewing LUN Performance Statistics To view performance statistics for a LU...

Page 245: ...ted as Standby Active and Standby states are determined by Load Balance Policy See also Viewing Path Performance Statistics Load Balance Policy Viewing Events Click the Events tab to view MPIO related events The data includes Type Error Warning or Information Time Date Server Message Move the scroll bar or expand the window to see all of the reported information Use this information to verify that...

Page 246: ...ltiple paths Failover Policy No load balancing With Automatic Load Balancing disabled the first path discovered is the primary path I Os follow the active path until it fails then they change to next available path Each LUN uses only one active path See Automatic Load Balancing for Failover Policy Round Robin Policy I Os follow all active paths changing paths at the specified I O count You can set...

Page 247: ...period in seconds Changing Path Verification Settings To make path verification settings 1 Do one of the following actions Click the Advanced Settings icon From the Operations menu choose Advanced Settings The Advanced Settings dialog box appears with the MPIO Parameters tab displayed 2 Check the Enable Path Verification box to enable path verification Uncheck to disable 3 Click the arrows or type...

Page 248: ...et your path Load Balance Policy to Round Robin the I Os follow all active paths changing paths at the specified I O count You can set the I O count in the General tab of the Advanced Settings dialog box Changing the Round Robin Count To change Round Robin Count settings 1 Do one of the following actions Click the Advanced Settings icon From the Operations menu choose Settings icon The Advanced Se...

Page 249: ...s data to a text file 1 Do one of the following actions From the System menu choose System Information Click the System Information icon The System Information dialog box displays 2 From the System Information dialog box click the Save button 3 In the Save As dialog box navigate to the folder where you want to save the file 4 Type a file name into the File name field Append the file name with a tx...

Page 250: ...rocedure you must use the same PerfectPath exe installer file that you used to install the PerfectPath software onto your PC The installer s version number is part of its file name However there is no corresponding number in the PerfectPath software To repair the PerfectPath software 1 Double click the PerfectPath exe file to start the installer 2 In the Welcome screen click the Next button 3 In t...

Page 251: ...tPath software 1 In the Start menu choose Control Panel then choose Programs and Features 2 Right click Perfect Path and choose Uninstall from the popup menu 3 In the Confirmation box click the Yes button 4 In the Restart message box click the Yes button to restart your PC Alternate Method 2 To use this procedure the PerfectPath exe installer file must be the same version number as the PerfectPath...

Page 252: ... support Before You Begin Before you can set up multipathing on your Linux Host PC you must Install your Fibre Channel or SAS HBA card into the Host PC Install the HBA card drivers onto the Host PC Setup your ASUS DS300f G2 install your physical drives and create your logical drives Attach your Fibre Channel or SAS cables from the HBA card to the ASUS DS300f G2 RAID subsystem Install RHEL 5 x with...

Page 253: ...gurations of either OS The multipath tool is listed as an option under Base System For hosts with the OS already installed you can add the device mapper and multipath tool if they are missing Example To add the multipath tool for RHEL 5 x do the following actions 1 Open a terminal window 2 Type the following command and press Enter rpm ivh device mapper multipath 0 4 7 8 el5 i386 rpm The system re...

Page 254: ...e The multipath configuration file is named multipath conf The functional version of the file is saved in the etc directory RedHat Systems For RedHat systems there is a default etc multipath conf file However the default file does not have the required device attributes to work with ASUS DS300f G2 There are also sample configuration files in the usr share doc device mapper multipath version direct...

Page 255: ...ing Initial Host Settings After the packages and configuration file are installed the Host is ready to accept multipath settings Setting the Daemon to Run RHEL 5 3 5 4 5 5 This action requires RHEL installation with the linux mpath Option See Before You Begin To set the MP daemon to run at boot time 1 Open a terminal window 2 Verify that etc rc d rc 3 5 d has a symbolic link to etc rc d init d mul...

Page 256: ...age Start the MP daemon etc init d multipathd start Then go to Task 4 Create and Configure Devices Task 4 Create and Configure Devices This step applies the settings from the multipath config file to the Host 1 Open a terminal window 2 Type the following command and press Enter multipath v3 The system returns paths list uuid hcil dev dev_t pri dm_st chk_st vend 222490001555459b3b 2 0 0 0 sdb 8 16 ...

Page 257: ...a driver module i386 cd usr src redhat RPM i386 rpm ivh scsi_dh_alua_ASUS DS300f G2 1 1 i386 rpm x86_64 cd usr src redhat RPM x86_64 rpm ivh scsi_dh_alua_ASUS DS300f G2 1 1 x86_64 rpm 7 Check the multipath configuration Multipath ll multipath v4 RedHat Linux RHEL 5 5 Kernel with XEN or PAE support To support ALUA within RHEL 5 5 using kernel with XEN or PAE support 1 Install RHEL 5 5 When the CD i...

Page 258: ...stall the appropriate path priority tool library i586 rpm ivh multipath ASUS Storage suse11 0 4 8 1 i586 rpm x86_64 rpm ivh multipath ASUS Storage suse11 0 4 8 1 x86_64 rpm 3 Copy the ASUS Storage supplied multipath conf file to the etc directory cp multipath conf ASUS DS300f G2 alua sles11 etc multipath conf 4 Check the multipath configuration chkconfig multipathd on chkconfig multipathd shows th...

Page 259: ...l folder Configuration file for general multipathing Important Please read the How to Configure document in the ALUA folder for the latest information before beginning your setup The table below lists the content of each ASUS Storage Linux package Package Folder Contents SLES10 SP2 normal multipath conf ASUS DS300f G2 normal sles10 sp2 SLES10 SP3 package multipath tools 0 4 7 34 50 10 ass fix i586...

Page 260: ...ilover failback 3 RHEL 5 4 With FC switch HBA driver such as Emulex 4g QLogic 8g sets rports dev_loss_tmo value too small resulting in loss of the path during failover failback To fix this problem increase the value to 60 seconds 4 SLES 10 SP3 With FC switch HBA driver such as Emulex 4g QLogic 8g sets rports dev_loss_tmo value too small resulting in loss of the path during failover failback To fix...

Page 261: ... have no other multipath devices on your Host you can use this multipath conf file as shown If you have other multipath devices add these settings to your existing multipath conf file This is a template multipath tools configuration file for the ASUS Storage ASUS DS300f G2 subsystem defaults user_friendly_names yes blacklist devnode sda devnode ram raw loop fd md dm sr scd st 0 9 devnode hd a z 0 ...

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