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Troubleshooting
155
CV17 17" Modero Coor Video Touch Panels
Troubleshooting Information (Cont.)
Symptom
Solution
I can’t seem to connect to a
NetLinx Master using my
NetLinx Studio 2.4.
• From the
Settings
>
Master Comm Settings
>
Communication
Settings
>
Settings (for TCP/IP)
, uncheck the "
Automatically Ping
the Master Controller
to ensure availability".
• The pinging is to determine if the master is available, and to reply
with a connection failure instantly if it is not. Without using the ping
feature, you will still attempt to make a connection, but a failure will
take longer to be recognized. Some firewalls and networks do not
allow pinging, though, and the ping will then always result in a failure.
• When connecting to a NetLinx Master controller via TCP/IP, the
program will first try to ping the controller before attempting a
connection. Pinging a device is relatively fast and will determine if the
device is off-line, or if the TCP/IP address that was entered was
incorrect. If you decide NOT to ping for availability and the controller
is off-line, or you have an incorrect TCP/IP address, the program will
try for 30-45 seconds to establish a connection.
Note
:
If you are trying to connect to a master controller that is behind a
firewall, you may have to uncheck this option. Most firewalls will not
allow ping requests to pass through for security reasons.
I have more that one Modero panel
connected to my System Master
and only one shows up.
Multiple NetLinx Compatible devices (such as Modero panels) can be
associated for use with a single Master. Each Modero panel comes
with a defaulted Device Number value of 10001. When using multiple
panels, it can become very easy to overlook the need to assign
different Device Number values to each panel.
• Press and hold the grey Front Setup Access button for 3 seconds to
open the Setup page.
• Press the
Protected Setup
button (located on the lower-left of the
panel page), enter
1988
into the on-screen Keypad’s password field,
and press
Done
when finished.
• Enter a Device Number value for the panel into the Device Number
Keypad.
The default is 10001 and the range is from 1 - 32000
.
After downloading a panel file or
firmware to a G4 device, the panel
behaves strangely.
Symptoms include:
• Having to repeat the download.
• Inability to make further downloads to the panel. May get "directory"
errors, "graphics hierarchy" errors, etc.… indicating problems with
the Compact Flash.
• Panel will not boot, or gets stuck on "AMX" splash screen.
• Other problems also started after downloading to a new panel or a
panel with a TPD4 file that takes up a considerable amount of the
available Compact Flash.
Cause:
• If the G4 device already contains a large enough file, subsequent
downloads will take up more space than is available and could often
corrupt the Compact Flash. The demo file that typically ships with G4
panels is one such file.
Solution:
• DO NOT download TPD4 files (of large size) over the demo pages, or
any other large TPD4 file.
• First download a small blank one page file to the G4 panel using the
Normal Transfer option to send/download the page. Reboot the
device, then do your regular file or firmware download.
Summary of Contents for modero NXD-CV17
Page 1: ...Operation Reference Guide Touch Panels NXT D CV17 17 Modero Touch Panel Last Revised 8 04 2010...
Page 10: ...viii CV17 17 Modero Coor Video Touch Panels Table of Contents...
Page 56: ...Installation 46 CV17 17 Modero Coor Video Touch Panels...
Page 86: ...Upgrading Modero Firmware 76 CV17 17 Modero Coor Video Touch Panels...
Page 162: ...Appendix 152 CV17 17 Modero Coor Video Touch Panels...
Page 167: ...Troubleshooting 157 CV17 17 Modero Coor Video Touch Panels...