Akuvox SP-R5xP Administrator'S Manual Download

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Administrator’s Guide for Akuvox SP-R5xP IP Phones

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221

In order to successfully operate the IP phones, the following requirement must be meet:

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A working IP network

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Configured routers for VoIP

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Configured VoIP Gateways for SIP

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The latest firmware running on IP phones

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An active call server

Summary of Contents for SP-R5xP

Page 1: ...7 25 2014 AKUVOX NETWORK CO LTD ...

Page 2: ...not for redistribution No parts of this publication may be subject to alteration modification or commercial use AKUVOX NETWORK CO LTD will not be liable for any damages arising from use of an illegally modified or altered publication Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS I...

Page 3: ...hones User Manual which describe the basic and advanced features available on IP phones Auto Provisioning Guide which describes how to provision IP phones using the configuration files r0000000000xx conf MAC conf template configuration files Broadsoft Partner Configuration Guide which describes how to configure BroadSoft features on the BroadWorks web portal and IP phones For support or service pl...

Page 4: ...re the audio features on IP phones Chapter 6 Configuring Security Features describes how to configure the security features on IP phones Chapter 7 Upgrading Firmware describes how to upgrade firmware of IP phones Chapter 8 Resource Files describes the resource files that can be downloaded by IP phones Chapter 9 Troubleshooting describes how to troubleshoot IP phones and provides some common troubl...

Page 5: ...iew 24 Verifying Startup 25 Reading Icons 27 Configuration Methods 27 Phone User Interface 28 Web User Interface 28 Configuration Files 28 Configuring Basic Network Parameters 29 DHCP 30 Configuring Network Parameters Manually 31 PPPoE 33 Transmission Methods of the Internet Port and PC Port 35 Configuring PC Port Mode 36 Upgrading Firmware 37 Configuring Basic features 48 LED Indicator 49 Power I...

Page 6: ...8 Do Not Disturb 79 Return Code When Refuse 81 Early Media 81 Session Timer 82 Call Forward 83 Call Transfer 85 3 Way Conference 85 Call Pickup 86 Group Pickup 88 Call Return 89 Call Park 91 DTMF 92 Intercom 94 Configuring Advanced Features 97 Distinctive ring tones 97 Tones 101 Remote Phone Book 103 LDAP 104 Busy Lamp Field 106 Automatic Call Distribution 109 Message Waiting Indicator 111 Call Re...

Page 7: ...8 Why is the LCD screen blank 158 Why doesn t the IP phone get an IP address 158 How do I find the basic information of the IP phone 158 Why doesn t the IP phone upgrade firmware successfully 158 Why doesn t the IP phone display time and date correctly 159 Why do I get poor sound quality during a call 159 What is the difference between a remote phone book and a local phone book 159 What is the dif...

Page 8: ... to restore the administrator password 162 What are the main differences among SP R50P SP R52P SP R53P and SP R59P 162 Appendix 163 Appendix A Glossary 163 Appendix B Time Zones 165 Appendix C Configuration Parameters 168 Setting Parameters in Configuration Files 168 Basic and advanced parameters 169 Appendix D Sample Configuration File 188 ...

Page 9: ...uch as voice and video calls over Internet Protocol IP networks IP phones are the terminal devices in the overall network topology It is designed for information workers workers in shared workspace settings such as front desk and call center staffs In order to fulfill every customer s need and it supports multi languages with variety of calling features including call waiting call forwarding call ...

Page 10: ...ial Copyright 2014 Akuvox network Co Ltd Page 9 of 221 In order to successfully operate the IP phones the following requirement must be meet A working IP network Configured routers for VoIP Configured VoIP Gateways for SIP The latest firmware running on IP phones An active call server ...

Page 11: ...This section lists the available physical features of IP phones SP R50P Physical Features DSPG Chipset 2 3 132 64 Graphical LCD with Backlight 31 Keys with 4 Soft Keys 10 Programmable keys RJ9 Handset Jack and Headset Jack 2 RJ45 10 100M Ethernet Jacks Wall Mount AC Power Adapter Input AC 100 240V Output DC 5V 1A PoE IEEE 802 3af GiftboxSize 197 195 100 mm weight 0 8 kg ...

Page 12: ...ical Features Audiocodes Chipset 2 3 132 64 Graphical LCD with Backlight 34 Keys with 4 Soft Keys 4 LED Lights 1 Power Light 2 Account Lights and 1 Voice Mail Light RJ9 Handset Jack and Headset Jack 2 RJ45 10 100M Ethernet Jacks Wall Mount AC Power Adapter Input AC 100 240V Output DC 5V 1A PoE IEEE 802 3af GiftboxSize 202 239 5 102 5 mm weight 1 19 kg ...

Page 13: ...ical Features Audiocodes Chipset 2 9 132 64 Graphical LCD with Backlight 35 Keys with 4 Soft Keys 5 LED Lights 1 Power Light 3 Account Lights and 1 Voice Mail Light RJ9 Handset Jack and Headset Jack 2 RJ45 10 100M Ethernet Jacks Wall Mount AC Power Adapter Input AC 100 240V Output DC 5V 1A PoE IEEE 802 3af GiftboxSize 202 239 5 102 5 mm weight 1 19 kg ...

Page 14: ...ghts 1 Power Light 7 Account Lights 1 Voice Mail Light and 10 extended key color indicators RJ9 Handset Jack and Headset Jack 2 RJ45 10 100M Ethernet Jacks Wall Mount AC Power Adapter Input AC 100 240V Output DC 5V 1A POE IEEE 802 3af RJ six expansion socket GiftboxSize 285 5 224 96 2 mm weight 1 23kg Key Features of IP Phones In addition to physical features introduced above IP phones also suppor...

Page 15: ...r redundancy distinctive ring tones remote phone book 802 1X authentication BLF and 802 1X authentication not applicable to SP R50P IP Phone Codecs and Voice Features Wideband codec G 722 Narrowband codec G 723 G 726 G 729 VAD CNG Full duplex speakerphone Network Features SIP v1 RFC2543 v2 RFC3261 NAT Traversal STUN mode DTMF INBAND RFC2833 SIP INFO Proxy mode IP assignment Static DHCP PPPoE VLAN ...

Page 16: ...nagement FTP TFTP HTTP HTTPS PnP auto provision Configuration browser phone auto provision Direct IP call without SIP proxy Dial number via SIP server Dial URL via SIP server TR 069 Security HTTPS server client SRTP RFC3711 Transport Layer Security TLS VLAN 802 1q QoS QoS is not applicable to SP R50P IP Phone Keypad lock for personal privacy protection Admin configuration mode ...

Page 17: ...basic information and installation instructions of IP phones Connecting the IP Phones This section introduces items in the package and how to install IP phones with components in packaging contents Packaging Contents Assembling the Phone Startup 1 Packaging Contents The following items are included in your package If you find anything missing contact your system administrator ...

Page 19: ...uvox Proprietary and Confidential Copyright 2014 Akuvox network Co Ltd Page 18 of 221 2 Assembling the Phone SP R50P 1 Attach the stand as shown below 2 Connect the handset and optional headset as shown below 3 Connect the network and power as shown below ...

Page 20: ...P Phones Akuvox Proprietary and Confidential Copyright 2014 Akuvox network Co Ltd Page 19 of 221 SP R52P 1 Attach the stand as shown below 2 Connect the handset and optional headset as shown below 3 Connect the network and power as shown below ...

Page 21: ...P Phones Akuvox Proprietary and Confidential Copyright 2014 Akuvox network Co Ltd Page 20 of 221 SP R53P 1 Attach the stand as shown below 2 Connect the handset and optional headset as shown below 3 Connect the network and power as shown below ...

Page 22: ...P Phones Akuvox Proprietary and Confidential Copyright 2014 Akuvox network Co Ltd Page 21 of 221 SP R59P 1 Attach the stand as shown below 2 Connect the handset and optional headset as shown below 3 Connect the network and power as shown below ...

Page 23: ... line power switch or hub is provided Important Do not unplug or remove the power while the IP phone is updating firmware and configurations Initialization The IP phone will start initialization process after connecting your IP phone to the network and power supply During the initialization process the IP phone will be loading the ROM file configuring the VLAN Querying the DHCP server contacting t...

Page 24: ...ption for each icon on IP phones R50P R52P R53P R59P Description Register Success Register Failure Registering Deactivated account Auto Answer No Disturb Always Forward Network Disconnection Ring Off Headset Mode New Voice Message New Text Message Missed Calls Configuration Methods There are three configuration methods will introduced in this session Users can manually configure the IP phone via p...

Page 25: ...r interface The default user name and password for the administrator to log into the web user interface are both admin case sensitive Most features are available on the web user interface IP phones support both HTTP and HTTPS protocols for accessing the web user interface Configuration Files An administrator can deploy and maintain a mass of IP phones using configuration files The configuration fi...

Page 26: ... files from the provisioning server resolve and update the configurations written in configuration files This entire process is called auto provisioning When modifying parameters learn the following Parameters in configuration files override those stored in the IP phone s flash memory by default The conf extension of configuration files must be in lowercase Each line in a configuration file must u...

Page 27: ...parameters automatically from a DHCP server reducing the need for a network administrator or a user to configure these settings manually Procedure DHCP can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure DHCP on the IP phone Configure static DNS address when DHCP is sued Local Web User Interface Configure DHCP on the IP phone Configur...

Page 28: ...N Port 2 Press Up or Down button to highlight the DHCP 3 Press Enter to accept the change The IP phone makes settings effective after a short period of time Static IP When static IP is applied it means you need to configure the network parameter manually The following parameters should be configured for IP phones to establish network connectivity IP Address Subnet Mask Gateway Primary DNS Secondar...

Page 29: ...s Subnet Mask Default Gateway LAN DNS1 and LAN DNS 2 fields 4 Click Submit to accept the change A dialog box pops up to prompt that if the IP has been changed please login again 5 Click OK to login again To configure the IP address mode via phone user interface 1 Press Menu Settings Advanced Settings password admin Network LAN Port 2 Press Up or Down buttons to highlight Static IP 3 Press Enter to...

Page 30: ...sed by Internet Service Providers ISPs to provide Digital Subscriber Line DSL high speed Internet services Procedure PPPoE can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure PPPoE on the IP phone Local Web User Interface Configure PPPoE on the IP phone Navigate to http phoneIPAddress fcgi do id 2 id 1 Phone User Interface Configure P...

Page 31: ...lease login again 5 Click OK to login again To configure PPPoE via phone user interface 1 Press Menu Settings Advanced Setting password admin Network LAN Port 2 Press Up or Down buttons to highlight PPPoE 3 Press Enter to enter the PPPoE setting 4 Enter the user name and password in corresponding fields 5 Press Save to accept the change The IP phone makes settings effective after a short period of...

Page 32: ...ted devices choose common transmission parameters such as speed duplex mode and flow control In this process the connected devices first share their capabilities regarding these parameters and then choose the highest performance transmission mode they both support Full duplex Full duplex transmission refers to transmitting voice or data in both directions at the same time this means one device can...

Page 33: ...0P phone Procedure Pc port mode can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure the PC port mode Local Web User Interface Configure the PC port mode Navigate to http phoneIPAddress fcgi do id 2 id 1 Phone User Interface Configure the PC port mode To configure the PC port mode via web user interface 1 Click on Network PC Port 2 Mar...

Page 34: ...ou can configure the IP address for the PC port and configure DHCP for the PC attached to the PC port 1 Enter the IP address in IP Address field 2 Enter the subnet mask in the Subnet Mask field 3 Press Left or Right to enable DHCP Server 4 Enter the start IP address in the Start IP field 5 Enter the end IP address in the End IP field 3 Press Save to accept the change A dialog box pops up to prompt...

Page 35: ...53 0 1 12 rom SP R59P 59 x x x rom 59 0 1 13 rom Note You can download the latest firmware online http www akuvox com en down Do not unplug the network and power cables when the IP phones are upgrading firmware Upgrade via Web User Interface To manually upgrade firmware via web user interface you need to store firmware to your local system in advance To upgrade firmware manually via web user inter...

Page 36: ...S and ACS DHCP PNP TFTP FTP HTTP and HTTPS servers By default a profile resync is only attempted when IP Phones are idle because the upgrade might trigger a software reboot interrupting a call Automatic deployment has the following features General configuration provisioning In this scenario a general configuration file is stored in the server and all IP Phones download the same configuration file...

Page 37: ...d in step 2 4 The configuration parameters in the configuration file are written to the appropriate configuration files in the IP phone 5 If configuration file contains the content for upgrading the firmware IP phone will get the firmware and do a firmware update Obtaining the update server URL When an IP Phone power on it will try to obtain the upgrade server address in the following order PnP Se...

Page 38: ...r setting up PNP auto provisioning First you need to configure the SIP server to have PNP and set the update server URL in it Set PNP Config to Enable and click the AutoProvision button The phone will use PNP to get the correct auto provisioning URL and download the firmware and the configuration files If autop mode is set the phone will do the auto provisioning on the specified time frame as set ...

Page 39: ...configuration file from the TFTP server and upgrade the phone using the downloaded file If autop mode is set the phone will do the auto provisioning on the specified time frame as set in the autop mode We can also use FTP HTTP or HTTPS as the protocol for upgrading the phone firmware and or configuration The formats of them are as follows A TFTP Format tftp 192 168 0 19 B FTP Format ftp 192 168 0 ...

Page 40: ...request to a DHCP server for a specific DHCP option code To use DHCP Custom Option user defined the range of option code is from 128 to 255 you must first configure the DHCP Custom Option on the web page DHCP Option Configuration Example uses 230 as the custom DHCP option code You can use any custom DHCP option code from 128 to 255 First you need to configure DHCP server to have a specific custom ...

Page 41: ...this For this to work you need to configure the DHCP server for the option 66 with the update server URL in it 5 DHCP Option 43 If the phone does not get an URL from DHCP Option 66 it will automatically use DHCP Option 43 This is done within the software and the user does not need to specify this For this to work you need to configure the DHCP server for the option 43 with the update server URL in...

Page 42: ...configuration parameters for all IP Phones MAC based configuration file This configuration file is for use by a specific IP Phone with the specified MAC address It is normally related to account information If you have both of these files on the server IP Phone will first get the General configuration file first and then get the MAC based configuration file using its MAC address as the ID Configur...

Page 43: ...sername James and password 123456 Firmware and or Configuration File Updates The followings are some of the common file updates 1 Firmware Update To update firmware you define the following lines in the configuration file Config Firmware Url protocol name address path filename Example Config Firmware Url tftp 192 168 10 19 1 0 0 135 rom 2 Personalized Ringtones To set personalized ringtones you de...

Page 44: ... Url tftp 192 168 10 19 Ring1 wav Config Ringtone Url tftp 192 168 10 19 Ring2 wav 3 Update Local Contacts To update local contacts you define the following lines in the configuration file Config Contact Url protocol name address path filename Example Config Contact Url tftp 192 168 10 19 Contact xml Note Contact xml is the file name for the address book ...

Page 45: ...key LED indicates account and phone status It is set by default Line key indicator LED is not applicable to R50P IP Phones Line Key Indicator LED LED Status Description Fast flashing emerald 800ms The line receives an incoming call Slow flashing emerald 2000ms The call is placed on hold or is held Emerald The line is in conversation The line is dialing The call is mute Off The line is inactive Not...

Page 46: ...ll The monitored user is dialing Slow flashing emerald 2000ms The monitored user s conversation is placed on hold or is held The monitored user is in conversation The call is mute the monitored user s phone number Off The monitored user does not exist DSS Key Configured as a BLF key LED Status Description Emerald The monitored user is idle Slow flashing Red The monitored user receives an incoming ...

Page 47: ... is turned off permanently Always On Backlight is turned on permanently 10 20 30 40 50 60 90 or 120 Backlight is turned off when the IP phone is inactive after a preset period of time in seconds but it is automatically turned on if the status of the IP phone changes or any key is pressed Procedure Backlight can be configured using the configuration files or locally Configuration File r0000000000xx...

Page 48: ... 47 of 221 4 Click Submit to accept the change To configure backlight via phone user interface 1 Press Menu Settings Basic Setting 2 Press Up or Down to highlight Backlight 3 Press Enter to enter Backlight Setting 4 Press Up or Down to select Level or Time 5 Press Left or Right to set the values 6 Press Save to accept the change ...

Page 49: ...ible Procedure Administrator password can be change using the configuration files or locally Configuration File r0000000000xx conf MAC conf Change the administrator password Local Web User Interface Change the administrator password Navigate to http phoneIPAddress fcgi do id 7 id 1 Phone User Interface Change the administrator password To change the administrator password via web user interface 1 ...

Page 50: ...assword IP phones offer two types of phone lock Function Keys and All Keys The IP phone will not be locked immediately after the phone lock type is configured Procedure Keypad lock can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure type of keypad lock Change the unlock PIN Configure the IP phone to automatically lock the keypad after...

Page 51: ...hat has a uniform standard time It is convenient for areas in close commercial or other communication to keep the same time When configuring the IP phone to obtain the time and date from the NTP server you must set the time zone Daylight Saving Time Daylight Saving Time DST is the practice of temporary advancing clocks during the summertime so that evenings have more daylight and mornings have les...

Page 52: ...f MAC conf Configure the NTP Primary server Secondary server time zone and Upgrade interval Configure the time and date manually Configure the time and date formats Configure Daylight Saving Time Local Web User Interface Configure the NTP Primary server Secondary server time zone and Upgrade interval Configure the time and date manually Configure the time and date formats Configure Daylight Saving...

Page 53: ...Ltd Page 52 of 221 To configure Format Setting via web user interface 1 Click on Phone Time Lang 2 Select the desired value from pull down list of Time Format 3 Select the desired value from pull down list of Date Format 4 Select the desired value from pull down list of Display Format 5 Press Submit to accept the change ...

Page 54: ...014 Akuvox network Co Ltd Page 53 of 221 To configure Type via web user interface 1 Click on Phone Time Lang 2 Mark the Manual or Auto radio box 3 If Manual is marked 4 Enter desired year month day hour minute and second in the Year Mon Day Hour Min and Sec fields 5 Press Submit to accept the change ...

Page 55: ... interface 1 Click on Phone Time Lang 2 Auto is marked in Type 3 Select the desired value from pull down list of Time Zone 4 Enter the desired primary server address in the Primary Server field 5 Enter the desired secondary server address in the Secondary Server field 6 Enter the desired update interval in the Update Interval field 6 Press Submit to accept the change ...

Page 56: ...Time and enter the desired end time in the Mon Day and Hour fields of End Time 5 If By Week is marked select the desired value from pull down list of Start Month 6 Select the desired value from pull down list of Start Week Of Month 7 Select the desired value from pull down list of Start Day Of Week 8 Enter the desired start hour in Start Hour field 9 Select the desired value from pull down list of...

Page 57: ... the phone user interface and the web user interface respectively Phone User Interface Web User Interface English English 简体中文简体中文繁体中文繁体中文 Русский Русский 한국어 Español Português Nederlands Español Italiano Nederlands French Procedure Specify the language for the phone user interface or the web user interface using the configuration files or locally Configuration File r0000000000xx conf MAC conf ...

Page 58: ...uage select the desired language from the pull down list of Type 3 Click Submit to accept the change To specify the language for the phone user interface via phone user interface 1 Press Menu Settings Basic Setting Language 2 Press Up or Down to select the desired language 3 Press the Save to accept the change Soft key Layout Users can customize the soft keys layout at the bottom of the LCD screen...

Page 59: ...ilable for IP phones in different call states Call State Soft keys Optional Idle History Book DND Menu MSG Status Fwd PickUp Group PickUp Intercom Speed Dial Favorites Redial Call Return Hot Desking XML Browser Call Failure Empty Empty Empty Cancel Incoming Answer Fwd Silence Reject outgoing Empty Empty Empty Cancel Forward Back 123 Delete Ok Talking Talk Trans Hold New Cancel ...

Page 60: ...end 123 Select Exit Transfer Trans 123 Select Exit Conference Empty Hold Split Cancel Procedure Soft key layout can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure the soft key layout Local Web User Interface Configure the soft key layout Navigate to http phoneIPAddress fcgi do id 4 id 4 Phone User Interface Configure the soft key lay...

Page 61: ...igure soft key layout via Phone user interface 1 Press Menu Features Programmable Keys Soft Key 2 Press Up or Down to highlight Soft Key 1 then press Enter 3 Press Left or Right to select the desired Type 6 Enter the desired label on Label and if there is Value or Account available enter or select the desired values 4 Press Save to accept the changes 5 Repeat step 2 3 and 4 to configure more soft ...

Page 62: ...sired value Dial Plan A Dial Plan is a specially crafted text string or script that specifies how to interpret digit sequences as dialed by the VoIP user and how to convert those digit sequences into an outbound dial string to be used by your VoIP service provider VSP for call routing and termination Regular expression can be used to define IP phone dial plan Dial plan is a string of characters th...

Page 63: ...eplace Rule 3 Click on Add 4 On Rules Modify select the desired account from the pull down list of Account 5 Enter the string in the Prefix field 6 Enter the string in the Replace field 7 Click on Submit to accept the change Dial now Dial now is a string used to match numbers entered by the user When entered numbers match the predefined dial now rule the IP phone will automatically dial out the nu...

Page 64: ...to http phoneIPAddress fcgi do id 4 id 7 To create a dial now rule via web user interface 1 Click on Phone Dial Plan 2 On Rules select Dial Now 3 Click on Add 4 On Dial Now Delay enter the desired value 0 15s 5 On Rules Modify select the desired account from the pull down list of Account 6 Enter the string in the Dial Now Rule field 7 Click on Submit to accept the change Area Code Area codes are a...

Page 65: ...bers Navigate to http phoneIPAddress fcgi do id 4 id 7 To configure an area code rule via web user interface 1 Click on Phone Dial Plan 2 On Area Code enter the desired code in the Code field 3 Enter the desired min length 1 15 in Min length field 4 Enter the desired max length 1 15 in Max length field 5 Select the desired account from the pull down list of Account 6 Click on Submit to submit the ...

Page 66: ...http phoneIPAddress fcgi do id 4 id 2 Phone User Interface Configure the hotline number Specify the time in seconds the IP phone waits before automatically dialing out the hotline number To configure hotline via web user interface 1 Click on Phone Call Feature 2 On HotLine select the Enable from the pull down list of Active 3 Enter desired number in Number field 4 Enter desired delay time 0 5s in ...

Page 67: ...r call any contact from the Local Phone Book Procedure Local contacts can be added locally Local Web User Interface Manually add contacts Navigate to http phoneIPAddress fcgi do id 5 id 1 Phone User Interface Manually add contacts To add Group to the Phone Book via web user interface 1 Click on Phonebook Local Book 2 On Group Setting enter the desired name in Name filed 3 Select the desired ring t...

Page 68: ... Select the desired ring tone from the pull down list of Ring 8 Select the desired group to add your new contact from the pull down list of Group 9 Click Add the add the new contact To add Group to the Phone Book via phone user interface 1 Press Menu Phone Book Local Phone Book 2 Press Add to add a new group 3 Press Up or Down to highlight Name enter the group name 4 Press Up or Down to highlight ...

Page 69: ...roup Call Log Call log contains call information such as Type Date Time Local Identity Name and Number It can be used to redial previous outgoing calls return incoming calls and save contact information from call log lists to the contact directory IP phones maintain a local call log Call log consists of four lists Dial Calls Received Calls Missed Calls and Forwarded Calls Call log lists support 10...

Page 70: ... b If Add to Blacklist selected Press OK to add to blacklist Missed Call Log Missed call log allows the IP phone to display the number of missed calls with an indicator icon on the idle screen and to log missed calls in the Missed Calls list when the IP phone misses calls Procedure Missed call log can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC ...

Page 71: ...nt telephone call and switch to the new incoming call and can then negotiate with the new or the current caller an appropriate time to ring back Procedure Call waiting and call waiting tone can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure call waiting and call waiting tone Local Web User Interface Configure call waiting and call wa...

Page 72: ...red value 4 Press Save to accept the changes Auto Redial If auto redial is enabled the IP phone will attempt to redial a number when it was busy Auto redial times and auto redial interval can be configured Procedure Auto redial can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure auto redial feature Local Web User Interface Configure a...

Page 73: ... phones to answer an incoming call automatically But when the user is in a call the phone will not answer the incoming call even if it is enabled Auto answer is configurable on a per line basis Auto Answer delay defines the time After this period of delay time the IP phone will answers incoming calls automatically Procedure Auto answer can be configured using the configuration files or locally Con...

Page 74: ... highlight Account and then press Enter 4 Press Up or Down to highlight the desired account to be configured and then press Enter 5 Press Up or Down to highlight Auto Answer Active press Left or Right to select the desired value 6 Press Save to accept the change To specify a period of delay time via web user interface 1 Click on Phone Call Feature 2 On Others enter the desired value of Auto Answer...

Page 75: ...nf Configure anonymous call Local Web User Interface Configure anonymous call Navigate to http phoneIPAddress fcgi do id 3 id 2 To configure anonymous call via web user interface 1 Click on Account Advanced 2 On Call select the desired value from the pull down list of Anonymous 3 Click Submit to accept the change Anonymous Call Rejection IP phone users can reject the incoming calls that identity h...

Page 76: ...on via web user interface 1 Click on Account Advanced 2 On Call select the desired value from the pull down list of Anonymous Call Rejection 3 Click Submit the accept the changes Do Not Disturb If a user activate Do Not Disturb DND it will prevent all calls DND can be activated or deactivated via DNA soft key In addition the DND on code and DND off code are used to activate deactivate the server s...

Page 77: ...Call Feature 2 On DND select the desired value from the pull down list of DND 3 Select the desired value from the pull down list of Return Code When DND 4 Enter the desired value in DND On Code 5 Enter the desired value in DND Off Code 6 Click Submit to accept the changes To configure DND via phone user interface 1 Press Menu Features DND Code 2 Press Up or Down to highlight Active press Left or R...

Page 78: ...pecify the return code and the reason of the SIP response message when refusing a call Navigate to http phoneIPAddress fcgi do id 4 id 2 To specify the return code and the reason when refusing a call via web user interface 1 Click on Phone Call feature 2 On Others select the desired value from the pull down list of Return Code When Refuse 3 Click Submit to accept the change Early Media Before a SI...

Page 79: ...igate to http phoneIPAddress fcgi do id 3 id 2 To configure session timer via web user interface 1 Click on Account Advanced 2 On Session Timer select the desired value from the pull down list of Active 3 Enter the desired value in Session Expire field 4 Select the desired value from the pull down list of Session Refresher 5 Click Submit to accept the change Call Forward Users can redirect an inco...

Page 80: ...select the desired value from the pull down list of Always Forward Busy Forward No Answer Forward 3 Enter the destination number you want to forward in the Target Number field 4 Enter the on code and off code in the On Code and Off Code fields 5 Enter the ring time to wait before forwarding from the pull down list of No Answering Ring Time 0 45s only for the no answer forward 6 Click Submit to acc...

Page 81: ...Down to highlight On Code enter the desired value in On Code field 4 Press Up or Down to highlight Off Code enter the desired value in Off Code field 5 Press Save to accept the change c If No Answer Forward is selected 1 Press Up or Down to highlight Active select the desired value from the pull down list of Active 2 Press Up or Down to highlight Forward To enter the destination number you want to...

Page 82: ...vite the current talking and one line talking held to attend conference The Network conference feature allows you to add or delete the party who attend the conference The local conference feature of IP phone can invite two parties at most to attend conference The conference type of IP phone is Local conference with default a Create Local Conference 1 Create talking with first party 2 Press the New...

Page 83: ...king press the Cancel soft key to end conference Call Pickup Directed call pickup is used for picking up an incoming call on a specific extension A user can pick up the incoming call using a PickUp soft key Procedure Call pickup can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Assign a pickup key Configure pickup key Local Web User Interface...

Page 84: ... Keys only applicable to R59 2 Press Up or Down to select the desired key to be set to PickUp 3 Press Up or Down to highlight Type press Left or Right to select PickUp 4 Press Up or Down to highlight Label enter the desired value in Label if Label is applicable Label only applicable to Line Key Soft Key 5 Press Up or Down to highlight Value enter the desired pickup target in Value 6 Press Up or Do...

Page 85: ...te to http phoneIPAddress fcgi do id 3 id 1 Phone User Interface Assign a group pickup key Configure group pickup key To set a specified group pickup key via web user interface 1 Click on Phone Key Display 2 Select the desired key to set Group PickUp by selecting from the pull down list of Type of Line Key Soft Key Function Key DSS Key DSS Key only applicable to R59 3 Enter the desired value in th...

Page 86: ...sired key to be set to PickUp 3 Press Up or Down to highlight Type press Left or Right to select Group PickUp 4 Press Up or Down to highlight Label enter the desired value in Label if Label is applicable Label only applicable to Line Key Soft Key 5 Press Up or Down to highlight Value enter the desired pickup target in Value 6 Press Up or Down to highlight Account press Left or Right to select acco...

Page 87: ...e to http phoneIPAddress fcgi do id 4 id 4 Phone User Interface Assign a call return key To set a specified call return key via web user interface 1 Click on Phone Key Display 2 Select the desired key to set Call Return by selecting from the pull down list of Type of Line Key Soft Key Function Key DSS Key DSS Key only applicable to R59 3 Enter the desired value in the Label field if Label is appli...

Page 88: ...s Left or Right to select account 7 Press Save to accept the change Call Park Call park allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set This feature depends on support from a SIP server Procedure Call park can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure call par...

Page 89: ...epresents a low frequency and each column represents a high frequency Pressing a single key sends a sinusoidal tone for each of the two frequencies For example the key 1 produces a superimposition of tones of 697 and 1209 hertz Hz DTMF keypad frequencies Standard 12 button dialing pad 1209 Hz 1336 Hz 1477 Hz 697 Hz 1 2 3 770 Hz 4 5 6 852 Hz 7 8 9 941 Hz 0 Three methods of transmitting DTMF digits ...

Page 90: ...sful SIP 200 OK ACK message sequence The SIP INFO message is sent along the signaling path of the call The SIP INFO message can support transmitting DTMF digits in three ways DTMF DTMF Relay and Telephone Event Procedure Configuration changes can be performed using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure the method of transmitting DTMF DTMF Info ...

Page 91: ...re intercom feature Assign an intercom key Local Web User Interface Configure intercom feature Assign an intercom key Navigate to http phoneIPAddress fcgi do id 4 id 4 Phone User Interface Configure intercom feature Assign an intercom key To configure an intercom key via web user interface 1 Click on Phone Key Display 2 Select Intercom from the pull down list of Type of Line Key Soft Key Function ...

Page 92: ...ht to select Intercom 3 Press Up or Down to highlight Label enter the desired value if Label is applicable Label only applicable to Line Key and Soft Key 4 Press Up or Down to highlight Value enter the desired target number 5 Press Up or Down to highlight Account press Left or right to select desired account 6 Press Save to accept the change To configure intercom via web user interface 1 Click on ...

Page 93: ...etwork Co Ltd Page 92 of 221 To configure intercom via phone user interface 1 Press Menu Features Intercom 2 Press Up or Down to highlight Active press Left or Right to select the desired value 3 Press Up or Down to highlight Mute press Left or Right to select the desired value 4 Press Save to accept the change ...

Page 94: ...e Alert Info headers in the following four formats Alert Info 127 0 0 1 Bellcore drN Alert Info ringtone N or Alert Info MyMelodyN Alert Info URL Alert Info info info text x line id 0 If the Alter Info header contains the keyword Bellcore drN and the parameter features alert_info_tone is set to 1 the IP phone will play the Bellcore drN N 1 2 3 4 or 5 ring tone Otherwise the IP phone will play the ...

Page 95: ...8080 Custom wav If the Alert Info header contains an info text the IP phone will map the text with the internal ringer text preconfigured and then play the ring tone associated with the internal ringer text Otherwise the IP phone will play the preconfigured local ring tone in about ten seconds Bellcore dr5 is a ring splash tone that reminds the user that the DND or Always Call Forward feature is e...

Page 96: ...id 2 Configure the internal ringer text and internal ringer file Navigate to http phoneIPAddress fcgi do id 4 id 5 To configure distinctive ring tones via web user interface 1 Click on Account 2 Click on Advanced 3 Select the desired value from the pull down list of RingTones To internal ringer text and internal ringer file via web user interface 1 Click on Phone 2 Click on Ringtones ...

Page 97: ...file via web user interface 1 Enter the keywords in the Text fields 2 Select the desired ring tones for each text from the pull down lists of Internal Ringer File 3 Click Submit to accept the change Tones The IP phone will be playing a warning tone when it receives a message One is able to customize tones and for different conditions of the IP phone specialized tone set can be selected Available t...

Page 98: ...al When in the pre dialing interface Call Waiting Call waiting tone Procedure Tones can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure the tones for the IP phone Local Web User Interface Configure the tones for the IP phone Navigate to http phoneIPAddress fcgi do id 4 id 6 To configure tones via web user interface 1 Click on Phone To...

Page 99: ...tored on the remote server The IP phone then will try to connect to the remote server and download the phone book and display the remote phone book entries on the phone user interface IP phones support up to 5 remote phone books Procedure Remote phone book can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Specify the access URL of the remote ...

Page 100: ...eBook Remote Book 2 Enter the access URL in the Remote URL field 3 Enter the name in the Display Name field 4 Click Submit to accept the change LDAP LDAP stands for Lightweight Directory Access Protocol is an application protocol for accessing and maintaining information services for the distributed directory over an IP network IP phones can be configured to interface with a corporate directory se...

Page 101: ...e Last name or family name telephoneNumber Office phone number mobile mobilephoneNumber Mobile or cellular phone number homePhone Home phone number Procedure LDAP can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure LDAP Local Web User Interface Configure LDAP Navigate to http phoneIPAddress fcgi do id 5 id 5 To configure LDAP via web ...

Page 102: ...icated a 200 OK SIP message response is sent back to the subscriber A NOTIFY SIP message which includes XML in the message body is sent to the subscriber in this case the phone to advise the subscriber the current state of the extension being monitored Once status of monitored extension is changed from idle to busy or vice versa the subscriber is notified from the PBX with a NOTIFY SIP message Whe...

Page 103: ...ED Mode provides two kinds of definition for the BLF key LED status Line key LED LED Status Description Solid green The monitored user is idle Fast flashing green The monitored user receives an incoming call Slow flashing green The monitored user is dialing The monitored user is talking Off The monitored user does not exist DSS Key LED LED Status Description Solid green The monitored user is idle ...

Page 104: ...terface 1 Click on Phone Key Display DSS Key or Line Key 2 In the desired DSS key field select BLF from the pull down list of Type 3 Enter the phone number or extension you want to monitor in the Value field 4 Select the desired line from the pull down list of Line 5 Optional Enter the directed call pickup code in the Extension field 6 Click Submit to accept the change To configure visual alert an...

Page 105: ...nswer and route incoming calls They range from small systems maintaining a few lines up to systems maintaining a large number of lines for large applications ACD depends on support from a SIP server ACD is disabled on the phone by default You need to enable it on a per line basis before logging into the ACD system When an IP phone user logs into the ACD system the server will monitor the phone sta...

Page 106: ...4 id 4 Configure ACD auto available Navigate to http phoneIPAddress fcgi do id 4 id 2 Phone User Interface Assign an ACD key To configure an ACD key via web user interface 1 Click on Phone Key Display DSS Key or Line Key 2 In the desired DSS key field select ACD from the pull down list of Type 3 Click Submit to accept the change To configure ACD auto available via web user interface 1 Click on Pho...

Page 107: ...re is unread new voice message The IP phones support both audio and visual MWI when receiving new voice messages Procedure Configuration changes can be performed using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure subscribe for MWI Local Web User Interface Configure subscribe for MWI Navigate to http phoneIPAddress fcgi do id 3 id 2 To configure subscr...

Page 108: ... a user presses a record key for the first time during a call the IP phone sends a SIP INFO message to the server with the specific header Record on and then the recording starts Example of a SIP INFO message Via SIP 2 0 UDP 192 168 10 2 5062 branch z9hG4bK1524899995 From 1004 sip 1004 192 168 10 190 tag 1636688805 To sip 1002 192 168 10 190 tag as50a608dd Call ID 1709769182 CSeq 22 INFO Contact s...

Page 109: ... Contact sip 1004 192 168 10 5 5062 Authorization Digest username 1004 realm asterisk nonce 0dcefa2f uri sip 1002 192 168 10 190 5060 response 5b143030217d4281f79b65543b792de7 algorithm MD5 Max Forwards 70 User Agent Akuvox 3240 59 138 2 23 Record off Content Length 0 Procedure Call recording key can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC c...

Page 110: ...ill make the staffs login his account on any phones in the company In some public places the working people is not fixed anyone can use Hot desking for logging his account and setting the phones to the familiar mode such as the remote function of the computer Hot desking allows a user to clear registration configurations of all accounts on the IP phone and then register his account on line 1 In or...

Page 111: ...0xx conf MAC conf Assign a hot desking key Local Web User Interface Assign a hot desking key Navigate to http phoneIPAddress fcgi do id 4 id 4 Phone User Interface Assign a hot desking key NOTE DSS key function only can be supported on SP R59P To configure Hot Desking key via web user interface 1 Click on Phone Key Display DSS Key or Line Key or Programable Key 2 In the desired DSS key field selec...

Page 112: ...an HTTP or HTTPS GET request When there is a specified event you can specify a URL that triggers a GET request The valid URL format is for example http 192 168 10 26 help xml model model mac mac ip ip firmware firmware active_ url active_url active_user active_user The following table lists the pre defined events for action URL Event Description Setup Completed When the IP phone completes startup ...

Page 113: ...e places a call on hold UnHold When the IP phone retrieves a hold call Mute When the IP phone mutes a call UnMute When the IP phone un mutes a call Missed Call When the IP phone misses a call IP Changed When the IP address of the IP phone changes Forward Incoming Call When the IP phone forwards an incoming call Reject Incoming Call When the IP phone rejects an incoming call Answer New In Call When...

Page 114: ...nt account active_host The host server for the current account local The sip name of the local side remote The sip name of the remote side display_local The display name of the local side display_remote The display name of the remote side call_id The call id of the active call Procedure Action URL can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC ...

Page 115: ...URL action URI allows IP phones to interact with web server application by receiving and handling an HTTP or HTTPS GET request Simple key press The valid URI format is http s phone IP address fcgi do keydown value Variable Value Phone Action OK Press the OK key Cancel Press the Cancel key Speaker Press the Speaker key Forward Press the FWD key VolumeUp Increase the volume VolumeDown Decrease the v...

Page 116: ...ction Reboot Reboot the phone AutoP Perform Auto provisioning DNDOn Enable DND DNDOff Disable DND MakeCall Make a call CallEnd Hang up the call Reset Restore the factory settings Hold Hold the call UnHold Retrieved the call Conference Press the conference soft key during the call Transfer Press the TRAN soft key during the call Enter Enter the next page Back Back to the last page Note Makecall is ...

Page 117: ... fcgi do id 4 id 2 To configure the trusted IP address es for action URI via web user interface 1 Click on Phone Call Features Remote Control 2 Enter the IP address or any in the Action URI allow IP List field Multiple IP addresses are separated by commas And you can use the letter x or X to instead any IP address number for example 192 168 xx xx it means the remote control ip address is 192 168 1...

Page 118: ...altime delivery of data RTP provides mechanisms for the sending and receiving applications to support streaming data Typically RTP runs on top of UDP Server redundancy Server redundancy is often required in VoIP deployments to ensure continuity of phone service for events where the server needs to be taken offline and the connect fails Two types of redundancy are possible In some cases a combinati...

Page 119: ...ering to the working server the IP phone must always register to the primary server first except in failover conditions When the primary server registration is unavailable the secondary server will serve as the working server Server redundancy can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure the server on the IP phone For more info...

Page 120: ... SRV A query will be performed only If a SIP server port is set to 0 and the transport type is set to DNS NAPTR NAPTR and SRV queries will be tried before falling to A query If no port is found through the DNS query 5060 will be used The following details the procedures of DNS query for the IP phone to resolve the domain name e g akuvox pbx com of working server into the IP address port and transp...

Page 121: ...call the phone will go through the following steps to connect the call 1 Sends the INVITE request to the primary server 2 If the primary server does not respond correctly to the INVITE then tries to make the call using the secondary server 3 If the secondary server is also unavailable the IP phone will try the fallback server until it either succeeds in making a call or exhausts all servers at whi...

Page 122: ...es and neighbors on an IEEE 802 local area network principally wired Ethernet Procedure LLDP can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure the LLDP Local Web User Interface Configure LLDP Navigate to http phoneIPAddress fcgi do id 2 id 2 To configure LLDP via web user interface 1 Click on Network Advanced 2 In the LLDP block sel...

Page 123: ... information to the packets generated by the IP phone When VLAN is properly configured for the ports Internet port and PC port on the IP phone the IP phone will tag all packets from these ports with the VLAN ID The switch receives and forwards the tagged packets to the corresponding VLAN according to the VLAN ID in the tag as described in IEEE Std 802 3 Procedure VLAN can be configured using the c...

Page 124: ...of Priority 5 Click Submit to accept the change A dialog box pops up to prompt that the settings will take effect after a reboot 6 Click OK to reboot the IP phone To configure VLAN for PC port via web user interface 1 Click on Network Advanced 2 In the VLAN block select the desired value from the pull down list of PC Port Active 3 Enter the VLAN ID in the VID 1 4094 field 4 Select the desired valu...

Page 125: ...ot the IP phone To configure VLAN for Internet port or PC port via phone user interface 1 Press Menu Settings Advanced Settings password admin Network VLAN LAN Port or PC Port 2 Press Up or Down to select the desired value from the VLAN Status field 3 Enter the VLAN ID 1 4094 in the VID Number field 4 Enter the priority value 0 7 in the Priority field 5 Press the Save to accept the change The IP p...

Page 126: ...he file format of the compressed package must be tar For IP phones the maximum file size is 50KB The related VPN files are certificates ca crt and client crt key client key and the configuration file vpn cnf of the VPN client Procedure VPN can be configured using the configuration files or locally Configuration File r0000000000xx conf MAC conf Configure VPN feature and upload a TAR file to the IP ...

Page 127: ...c QoS provides better network service through the following features Supporting dedicated bandwidth Improving loss characteristics Avoiding and managing network congestion Shaping network traffic Setting traffic priorities across the network The Best Effort service is the default QoS model in IP networks It provides no guarantees for data delivering which means delay jitter packet loss and bandwid...

Page 128: ... guarantee that packet traffic not be delayed or dropped due to interference from other lower priority traffic VoIP can guarantee high quality QoS only if the voice and the SIP packets are given priority over other kinds of network traffic IP phones support the DiffServ model of QoS Voice QoS In order to make VoIP transmissions intelligible to receivers voice packets should not be dropped excessiv...

Page 129: ...r the purpose of remapping one IP address space into another NAT Traversal NAT Traversal is a general term for techniques that establish and maintain Internet protocol connections traversing network address translation NAT gateways which break end to end connectivity Intercepting and modifying traffic can only be performed transparently in the absence of secure encryption and authentication STUN S...

Page 130: ...C part of the IEEE 802 1 group of networking protocols It offers an authentication mechanism for devices to connect link to a LAN or WLAN 802 1X authentication involves three parties a supplicant an authenticator and an authentication server The supplicant is a client device such as a laptop that wishes to attach to the LAN WLAN though the term supplicant is also used interchangeably to refer to t...

Page 131: ...ment TR 069 Technical Report 069 is a Broadband Forum formerly known as DSL Forum technical specification entitled CPE WAN Management Protocol CWMP It defines an application layer protocol for remote management of end user devices As a bidirectional SOAP HTTP based protocol it provides the communication between customer premises equipment CPE and Auto Configuration Servers ACS It includes both a s...

Page 132: ... and password authenticated by the ACS in the ACS Username and ACS Password fields 5 Select the desired value from the pull down list of Enable Periodic Inform 6 Enter the desired time in the Periodic Inform Interval seconds field 7 Enter the user name and password authenticated by the IP phone in the Connection Request Username and Connection Request Password fields 8 Click Submit to accept the c...

Page 133: ... provides information for making configuration changes for the following audio features Audio Codecs Acoustic Clarity Technology Audio Codecs CODEC is an abbreviation of COmpress DECompress capable of coding or decoding a digital data stream or signal by implementing an algorithm The object of the algorithm is to represent the high fidelity audio signal with minimum number of bits while retaining ...

Page 134: ...iles Web User Interface 3 20 80 G722 Configuration Files Web User Interface 4 20 30 G723_53 Configuration Files Web User Interface 0 30 60 G723_63 Configuration Files Web User Interface 0 30 60 G726 16 Configuration Files Web User Interface 0 20 30 G726 24 Configuration Files Web User Interface 0 20 30 G726 32 Configuration Files Web User Interface 0 20 30 G726 40 Configuration Files Web User Inte...

Page 135: ... 2 To configure the codecs to use and adjust the priority of the enabled codecs on a per line basis via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Click on Codec 4 Select the desired codec from the Disable Codecs column and then click The selected codec appears in the Enable Codecs column 5 Repeat the step 4 to add more codecs t...

Page 136: ...cho from a voice communication in order to improve the voice quality It also increases the capacity achieved through silence suppression by preventing echo from traveling across a network IP phones employ advanced AEC for hands free operation Echo cancellation is achieved using the echo canceller Procedure AEC can be configured using the configuration files or locally Configuration File r000000000...

Page 137: ...iciently with special packets that indicate silence is occurring It can facilitate speech processing and deactivate some processes during non speech section of an audio session VAD can avoid unnecessary coding or transmission of silence packets in VoIP applications saving on computation and network bandwidth Procedure AEC can be configured using the configuration files or locally Configuration Fil...

Page 138: ...logy CNG in conjunction with VAD algorithms quickly responds when periods of silence occur and inserts artificial noise until voice activity resumes The insertion of artificial noise gives the illusion of a constant transmission stream so that background sound is consistent throughout the call and the listener does not think the line has released The purpose of VAD and CNG is to maintain an accept...

Page 139: ... timing drift or route changes The jitter buffer located at the receiving end of the voice connection intentionally delays the arriving packets so that the end user experiences a clear connection with very little sound distortion IP phones support two types of jitter buffers fixed and adaptive A fixed jitter buffer adds the fixed delay to voice packets You can configure the delay time for the stat...

Page 140: ...d 3 To configure Jitter Buffer via web user interface 1 Click on Phone Voice 2 Mark the desired radio box in the Jitter Type field 3 Enter the minimum delay time for adaptive jitter buffer in the Min Delay field Valid values range from 0 to 1000 4 Enter the Nominal delay time for fixed or adaptive jitter buffer in the Nominal Delay field Valid values range from 0 to 1000 5 Enter the maximum delay ...

Page 141: ...ryptographic keys before data is exchanged The TLS protocol uses asymmetric encryption for authentication of key exchange symmetric encryption for confidentiality and message authentication codes for Integrity Symmetric encryption For symmetric encryption the encryption key and the corresponding decryption key can be told by each other In most cases the encryption key is the same as the decryption...

Page 142: ... the following security certificates to perform the TLS handshake Client Certificate When the IP phone requests a TLS connection with a server the IP phone should verify the certificate sent by the server to decide whether it is client based on the client certificates list The IP phone has 30 built in client certificates You can upload 10 custom certificates at most The format of the client certif...

Page 143: ...he default and custom certificates You can specify the type of certificates the IP phone accepts default certificates custom certificates or all certificates Common Name Validation feature enables the IP phone to mandatorily validate the common name of the certificate sent by the connecting server Procedure Configuration changes can be performed using the configuration files or locally Configurati...

Page 144: ...icate via web user interface 1 Click on Security Advanced 2 Click Browse to select the certificate pem crt cer or der from your local System 3 Click Submit to upload the certificate Secure Real Time Transport Protocol Secure Real Time Transport Protocol SRTP encrypts the RTP streams during VoIP phone calls to avoid interception and eavesdropping The parties participating in the call must enable SR...

Page 145: ...n a per line basis Navigate to http phoneIPAddress fcgi do id 3 id 2 To configure SRTP feature via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Select the desired value from the pull down list of Voice Encryption SRTP 4 Click Submit to accept the change Resource Files When configuring particular features you may need to upload res...

Page 146: ...d of a group list When specifying a ring tone for a contact or a group the format of the value must be Auto the first registered line Resource RingN wav and Bellcore drN wav system ring tone integer N ranges from 1 to 9 for RingN wav from 1 to 5 for Bellcore drN wav or Custom Name wav custom ring tone When specifying a desired line for a contact the valid values are 0 and line ID 0 stands for the ...

Page 147: ...g shows an example of a local contact file xml version 1 0 encoding UTF 8 ContactData Group Id 1 Name Default Ring Auto Description Contact Id 1 Line 0 DisplayName 1111 OfficeNumber 1111 MobileNumber 1111 OtherNumber 1111 Ring Bellcore dr3 wav Contact Id 2 Line 2 DisplayName 2222 OfficeNumber 2222 MobileNumber 2222 OtherNumber 2222 Ring Ring2 wav Contact Id 3 Line 1 DisplayName 3333 OfficeNumber 3...

Page 148: ...XML phone book 1 Open the template file using an ASCII editor 2 For each contact that you want to add add the following strings to the phone book Contact Id 1 Name 001 Office 1068 Mobile 001b Other 001c Where Name specify the contact name Office specifies the office number of the contact Mobile specifies the mobile number of the contact Other specifies the other number of the contact 3 Specify the...

Page 149: ...ntial Copyright 2014 Akuvox network Co Ltd Page 148 of 221 To configure Remote phone book URL feature via web user interface 1 Click on PhoneBook Remote Book 2 Input the Local Book URL and Local Book Name for remote phone book URL and display name 3 Click Submit to accept the change ...

Page 150: ...pturing Packets Analyzing Configuration File Viewing Log Files Log files show the device behavior it usually is needed when you can export the log files to a syslog server or the local system You can also specify the severity level of the log to be reported to a log file The default system log level is 3 In the configuration files you can use the following parameters to configure system log settin...

Page 151: ...ngs Configuration 2 Select the desired level from the pull down list of System Log Level 3 Click Confirm to accept the change 4 Click OK to reboot the IP phone After a reboot the system log level is set as 7 the informational level To export a log file to the local system via web user interface 1 Click on Update Advanced System Log 2 Click Export to open file download window and then save the file...

Page 152: ...ing purpose To capture packets via web user interface 1 Click on Update Advanced PACP 2 Click Start to start capturing signal traffic 3 Reproduce the issue to get stack traces 4 Click Stop to stop capturing 5 Click Export to open the file download window and then save the file to your local system To capture packets using the Ethernet software Connect the Internet port of the IP phone and the PC t...

Page 153: ...guration of the IP phone and troubleshoot if Necessary To export configuration file via web user interface 1 Click on Upgrade Advanced 2 Click Export to open the file download window and then save the file to your local system Troubleshooting Solutions Why is the LCD screen blank Make sure the IP phone is plugged into an AC outlet Make sure the IP phone is connected to a switch which is in a good ...

Page 154: ...e g IP address MAC address and firmware version Why does the IP phone not upgrade firmware successfully Do one of the following Ensure that the target firmware is not the same as the current firmware Ensure that the target firmware is applicable to the IP phone model Ensure that the power is on and the network is available in the process of upgrading Ensure that the web browser is not closed or re...

Page 155: ...ay name User name identifies the account Register name that goes with a password is for authentication purposes for account registration Display name is the caller ID that will be displayed on the callee s phone LCD screen How to increase or decrease the volume Volume can be adjusted by pressing the physical volume key to increase or decrease the ringer volume or the volume settings can be done vi...

Page 156: ...pdate the configuration Make sure that the configuration is correct Reboot the IP phone Some configurations will take effect after reboot Make sure that the configuration is applicable to the IP phone model Sometimes the configuration is correctly set but the server does not support it How to solve the IP conflict problem Try to set the IP address to another IP address If static IP is selected try...

Page 157: ...ator password will be reset the original password after factory reset All custom settings will be overwritten after reset What are the main differences among SP R50P SP R52P SP R53P and SP R59P Phone Model LCD Line Key DSS Key SMS XML Browser SP R50P 2 3 132x64 support support SP R52P 2 3 132x64 2 support support SP R53P 2 9 132x64 3 support support SP R59P 4 3 480x272 6 10 support support ...

Page 158: ...figuration parameters to dynamically configured hosts DHCP Option can be configured for specific values and enabled for assignment and distribution to DHCP clients based on server scope class or client specific levels DNS Domain Name System a hierarchical distributed naming system for computers services or any resource connected to the Internet or a private network EAP MD5 Extensible Authenticatio...

Page 159: ...es RTP Real time Transport Protocol provides end to end service for real time data TCP Transmission Control Protocol a transport layer protocol used by applications that require guaranteed delivery UDP User Datagram Protocol a protocol offers non guaranteed datagram delivery URI Uniform Resource Identifier a compact sequence of characters that identifies an abstract or physical resource URL Unifor...

Page 160: ...da Edmonton Calgary 07 00 Mexico Mazatlan Chihuahua 07 00 United States Mountain Time 07 00 United States MST no DST 06 00 Canada Manitoba Winnipeg 06 00 Chile Easter Islands 06 00 Mexico Mexico City Acapulco 06 00 United States Central Time 05 00 Bahamas Nassau 05 00 Canada Montreal Ottawa Quebec 05 00 Cuba Havana 05 00 United States Eastern Time 04 30 Venezuela Caracas 04 00 Canada Halifax Saint...

Page 161: ...Faroe Islands Torshavn 0 Ireland Dublin 0 Portugal Lisboa Porto Funchal 0 Spain Canary Islands Las Palmas 0 United Kingdom London 0 Morocco 01 00 Albania Tirane 01 00 Austria Vienna 01 00 Belgium Brussels 01 00 Caicos 01 00 Chad 01 00 Spain Madrid 01 00 Croatia Zagreb 01 00 Czech Republic Prague 01 00 Denmark Kopenhagen 01 00 France Paris 01 00 Germany Berlin 01 00 Hungary Budapest 01 00 Italy Rom...

Page 162: ...ran 04 00 Armenia Yerevan 04 00 Azerbaijan Baku 04 00 Georgia Tbilisi 04 00 Kazakhstan Aktau 04 00 Russia Samara 04 30 Afghanistan 05 00 Kazakhstan Aqtobe 05 00 Kyrgyzstan Bishkek 05 00 Pakistan Islamabad 05 00 Russia Chelyabinsk 05 30 India Calcutta 06 00 Kazakhstan Astana Almaty 06 00 Russia Novosibirsk Omsk 07 00 Russia Krasnoyarsk 07 00 Thailand Bangkok 08 00 China Beijing 08 00 Singapore Sing...

Page 163: ...describes configuration parameters in the configuration files for each feature The configuration files are r0000000000xx conf MAC conf Setting Parameters in Configuration Files You can set parameters in the configuration files to configure IP phones r0000000000xx conf and MAC conf files are stored on the provisioning server The IP phone checks for configuration files and looks for resource files w...

Page 164: ... 1 Power On 2 Repeatedly 3 Power On Repeatedly Config Autoprovision Schedule DayOfWeek Configure the schedule time for auto provision when the auto provision mode is Repeatedly or Power On Repeatedly DayOfWeek The range is 0 7 0 is for everyday 1 7 is for Monday Sunday HourOfDay The range is 0 23 Config Autoprovision Schedule HourOfDay Config Autoprovision AES Key16 Configure Aes key 16 bytes for ...

Page 165: ...0 by default Config Network Vlan PcVlanEnable Enable or Disable the PC port VLAN 0 Disabled default 1 Enabled Config Network Vlan PcVid Configure the PC port VLAN ID The range of the value is 0 4094 0 by default Config Network Vlan PcPriority Configure the PC port VLAN priority The range of the value is 0 7 0 by default Config Network Snmp Enable Enable or disable the SNMP feature 0 Disabled defau...

Page 166: ... the value length is 1 63 characters Config TR069 ManagementServer ConnectionRequestUser name Configure the username and password for the phone to authenticate the connection requests The range of the value length is 1 63 characters Config TR069 ManagementServer connectionRequestPass word Config TR069 ManagementServer PeriodicInformEnable Enable or disable the phone to report its configuration inf...

Page 167: ...fault 1 TCP 2 TLS Config AccountX Sip ListenPort Configure the listen port of account X X ranges from 1 to 3 The range of the value is 1 65535 Config AccountX OutProxy Enable Enable or Disable the outbound proxy server 0 Disabled default 1 Enabled Config AccountX OutProxy Server Configure the IP address domain of the outbound proxy server The range of the value length is 1 63 characters Config Acc...

Page 168: ...nfigure the Blf List Uri The range of the value is 1 65535 Config AccountX VoiceMsg Number Configure the voice message number The range of the value length is 1 63 characters Config AccountX Auto_Answer Enable Enable or Disable auto answer when receiving a incoming call for account X X ranges from 1 to 3 0 Disabled Default 1 Enabled Config AccountX Subscribe SubscribeRegister Enable or Disable sub...

Page 169: ...Enable Enable or Disable Anonymous Call 0 Disabled Default 1 Enabled Config AccountX Anonymous_Call OnCode Configure On Code for Anonymous Call The range of the value length is 1 63 characters Config AccountX Anonymous_Call OffCode Configure Off Code for Anonymous Call The range of the value length is 1 63 characters Config AccountX Reject_AnonymousCall Enable Enable or Disable Reject Anonymous Ca...

Page 170: ...rward Busy Enable Enable or Disable Busy Forward 0 Disabled Default 1 Enabled Config Forward Busy Target Configure target phone number that the phone will Busy Forward to The range of the value length is 1 63 characters Config Forward Busy OnCode Configure On Code for Busy Forward The range of the value length is 1 63 characters Config Forward Busy OffCode Configure Off Code for Busy Forward The r...

Page 171: ...e of the value length is 1 63 characters Config RemotePhoneBook Remote_Phone_BookX Display Name Configure the display name of Remote phonebook X X ranges from 0 4 The range of the value length is 1 63 characters Config RemotePhoneBook Remote_Phone_BookX Url Configure the url of Remote phonebook X X ranges from 0 4 The range of the value length is 1 255 characters Config Ldap Ldap NameFilter Config...

Page 172: ... Enabled default Config Features Hotline Enable Enable or disable the hotline feature 0 Disabled default 1 Enabled Config Features Hotline Number Configure the hotline number The range of the value length is 1 63 characters Config Features Hotline Delay Configure the hotline delay time in seconds The range of the value is 0 5 Config Features DND Enable Enable or disable the DND feature 0 Disabled ...

Page 173: ...alue length is 1 63 characters Config Features SpeedDial LineX Configuration of Speed Dial X X ranges from 1 12 the valid value is 0 default 1 2 3 0 is for auto Config Features ActionUrl SetupCompleted Configuration of Action url key word Config Features ActionUrl Registered Config Features ActionUrl Unregistered Config Features ActionUrl RegisterFailed Config Features ActionUrl OffHook Config Fea...

Page 174: ... Settings General DirectIP Enable or disable direct IP 0 Disabled 1 Enabled default Config Settings DateDisplay DisplayMode Configure the date display mode Config Settings Language WebLang Configure the language displays on the web page the available values are 0 English default 1 Chinese_s Config Settings SNTP Enable Enable or disable the NTP feature 0 Disabled 1 Enabled default Config Settings S...

Page 175: ... the backlight level Integer 0 1 2 3 4 default 5 Config Settings Backlight Time Configure the backlight time 0 Always off 1 Always on 10 20default 30 40 50 60 90 120 in seconds Config Settings LogLevel Level Configure the log level Integer 0 1 2 3 default 4 5 6 7 Config Settings RingTone Type Configure the ring tone type string Ring1 wav by default Config Settings Audio KeyVol Configure the keyboa...

Page 176: ...esking ServerPort Configure the HotDesking server port Config Settings HotDesking OutBoundName Configure the HotDesking outbound server name Config Settings HotDesking OutBoundPort Configure the HotDesking outbound server port Config Settings HotDesking PhoneName Configure the HotDesking phone name Config Settings HotDesking RegisterName Configure the HotDesking register name Config Settings HotDe...

Page 177: ...e value length is 1 63 characters Config Programable SoftKeyX Type Configure the type of the Programmable soft key X X ranges from 01 04 The range of Type is 1 15 1 DND 2 Menu 3 MSG 4 Status 5 Book 6 Fwd 7 PickUp 8 Group PickUp 9 Intercom 10 Speed Dial 11 History 12 Favorite 13 Redial 14 Call Return 15 Hot Desking Config Programable SoftKeyX Label Configure the label of the Programmable soft key X...

Page 178: ...r line key type 8 param1 is the group pick up target For line key type 9 param1 is the intercom number For line key type 10 param1 is the speed dial number The range of the value length is 1 63 characters Config Programable OK Param2 The param2 is used to configure the account information of the programmable line key X X ranges from 1 3 0 Auto 1 Account 1 2 Account 2 3 Account 3 Config Programable...

Page 179: ...Redial 14 Call Return 15 Hot Desking Config Programable FWD Param1 The param1 is used to configure the value of the programmable line key X X ranges from 1 3 The param1 is only used for line key type 7 8 9 10 For line key type 7 param1 is the pick up target For line key type 8 param1 is the group pick up target For line key type 9 param1 is the intercom number For line key type 10 param1 is the sp...

Page 180: ... 3 0 Auto 1 Account 1 2 Account 2 3 Account 3 Config Programable Mute Type Configure the type of the Programmable Mute key The range of Type is 0 15 0 N A 1 DND 2 Menu 3 MSG 4 Status 5 Book 6 Fwd 7 PickUp 8 Group PickUp 9 Intercom 10 Speed Dial 11 History 12 Favorite 13 Redial 14 Call Return 15 Hot Desking Config Programable Mute Param1 The param1 is used to configure the value of the programmable...

Page 181: ...amable Redial Param2 The param2 is used to configure the account information of the programmable line key X X ranges from 1 3 0 Auto 1 Account 1 2 Account 2 3 Account 3 Config Voice General VAD Enable or Disable the phone to detect the silence 0 Disbaled default 1 Enabled Config Voice General CNG Enable or Disable the phone to generate comfortable noise 0 Disabled 1 Enabled Config Voice General Si...

Page 182: ...rmware Url Configure the url of the firmware file server support ftp tftp http https protocol the suffix of the file name must be rom The range of the value length is 1 255 characters The max size of the firmware is 8M bytes Config Ringtone Url Configure the url of the custom ringtone file server support ftp tftp http https protocol the suffix of the file name must be wav The range of the value le...

Page 183: ... in the MAC conf file Sample Auto Provision Configuration File Configure the url of the auto provisioning server Config Autoprovision General Url Configure the username and password for the phone to be authenticated by the auto provision server Config Autoprovision General Username Config Autoprovision General Pwd Configure the auto provision mode 0 disable default 1 Power On 2 Repeatedly 3 Power ...

Page 184: ...nection Config Network Pppoe User Config Network Pppoe Pwd Enable or disable the LAN port VLAN 0 Disabled default 1 Enabled Config Network Vlan LanVlanEnable 0 Configure the LAN port VLAN ID ranges from 0 to 4094 0 by default Config Network Vlan LanVid 0 Configure the LAN port VLAN priority ranges from 0 to 7 0 by default Config Network Vlan LanPriority 0 Enable or disable the PC port VLAN 0 Disab...

Page 185: ...figure PC start IP and end IP Config Network PC StartIP Config Network PC EndIP Configure the max and min RTP port Config Network RtpPort Max Config Network RtpPort Min Configure the QOS values Config Network Qos SignalTos Config Network Qos RtpTos Configure the LLDP Config Network LLDP LLDPEnable Config Network LLDP Interval Enable or disable the VPN feature 0 Disabled default 1 Enabled Config Ne...

Page 186: ... ACS Config TR069 ManagementServer PeriodicInformInterval Account1 Configuration Enable or disable the account 0 Disabled default 1 Enabled Config Account1 General Enable Configure the account label which will display on the LCD screen Config Account1 General Label Configure the display name of account Config Account1 General DisplayName Configure the register user name of account Config Account1 ...

Page 187: ...ryption 0 Disabled Default 1 Enabled Config Account1 Encryption SRTPEncryption 0 Configure the NAT keep alive and the keep alive interval in seconds Config Account1 NAT UdpKeepEnable Config Account1 NAT UdpKeepInterval Config Account1 NAT NatTraversal Config Account1 NAT StunServer Config Account1 NAT StunPort Config Account1 NAT Rport Configure the blf subscribe period 1800 seconds by default Con...

Page 188: ...IExpire 1800 Enable or Disable 100 reliable retransmission 0 Disabled Default 1 Enabled Config Account1 Call Enable100Rel 0 Configure the RTP packet time 0 Disabled 10 20 30 40 50 60 Config Account1 Call Ptime Configure the register expire time 1800 seconds by default Config Account1 Reg Timeout 1800 Config Account1 Reg Timeout2 Configure the DTMF type 0 Inband 1 RFC2833 Default 2 Info 3 Inband In...

Page 189: ...om 0 to 12 Config Account1 AudioX Enable Config Account1 Audio0 Enable 1 Config Account1 Audio1 Enable 1 Config Account1 Audio2 Enable 0 Config Account1 Audio3 Enable 0 Config Account1 Audio4 Enable 1 Config Account1 Audio5 Enable 1 Config Account1 Audio6 Enable 0 Config Account1 Audio7 Enable 0 Config Account1 Audio8 Enable 0 Config Account1 Audio9 Enable 0 Config Account1 Audio10 Enable 0 Config...

Page 190: ...rt Enable or Disable the outbound proxy server Config Account2 OutProxy Enable Configure the IP address domain of the outbound proxy server and the server port Config Account2 OutProxy Server Config Account2 OutProxy Port Configure the backup outbound proxy server address and port Config Account2 OutProxy BakServer Config Account2 OutProxy BakPort Configure the Stun feature Config Account2 Stun En...

Page 191: ...ster in seconds the range is 1800 65535 default is 1800 Config Account2 Subscribe SubscribePeriod 1800 Configure the subscribe period of the ACD in seconds the range is 1800 65535 default is 1800 Config Account2 Subscribe SubscribeACDExpire 1800 Enable or Disable subscribe the MWI status 0 Disabled Default 1 Enabled Config Account2 Subscribe SubsribeMWI 0 Configure the subscribe period of the MWI ...

Page 192: ...us_Call OffCode Configure Reject AnonymousCall Config Account2 Reject_AnonymousCall Enable Config Account2 Reject_AnonymousCall OnCode Config Account2 Reject_AnonymousCall OffCode Configure Music Server Config Account2 Music_Server Enable Config Account2 Music_Server Uri Config Account2 Session EnableTimer Config Account2 Session Interval Config Account2 Session Refresher Config Account2 AOC AocEn...

Page 193: ...neral DisplayName Configure the register user name of account Config Account3 General Username Configure the user and password for register authentication Config Account3 General AuthName Config Account3 General Pwd Configure the SIP server address and port of account Config Account3 Sip Server Config Account3 Sip Port Config Account3 Sip Server2 Config Account3 Sip Port2 Configure the transport t...

Page 194: ...nfig Account3 NAT StunServer Config Account3 NAT StunPort Config Account3 NAT Rport Configure the blf subscribe period 1800 seconds by default Config Account3 Blf SubscribePeriod 1800 Configure the blf list uri Config Account3 Blf BlfListUri Configure the voice message number Config Account3 VoiceMsg Number Enable or Disable auto answer when receiving a incoming call for accout1 0 Disabled Default...

Page 195: ...fig Account3 Reg Timeout 1800 Config Account3 Reg Timeout2 Configure the DTMF type 0 Inband 1 RFC2833 Default 2 Info 3 Inband Info 4 Info RFC2833 Config Account3 Dtmf Type 1 Configure the RFC2833 payload ranges from 96 to 225 101 by default Config Account3 Dtmf Payload 101 Configure DTMF info type when using Info 0 Disabled default 1 DTMF Relay 2 DTMF 3 Telephone Event Config Account3 Dtmf InfoTyp...

Page 196: ...nt3 Audio6 Enable 0 Config Account3 Audio7 Enable 0 Config Account3 Audio8 Enable 0 Config Account3 Audio9 Enable 0 Config Account3 Audio10 Enable 0 Config Account3 Audio11 Enable 0 Config Account3 Audio12 Enable 0 Account4 Configuration Enable or disable the account 0 Disabled default 1 Enabled Config Account4 General Enable Configure the account label which will display on the LCD screen Config ...

Page 197: ...utProxy Port Configure the backup outbound proxy server address and port Config Account4 OutProxy BakServer Config Account4 OutProxy BakPort Configure the Stun feature Config Account4 Stun Enable Config Account4 Stun Server Config Account4 Stun Port Enable or Disable SRTP Encryption 0 Disabled Default 1 Enabled Config Account4 Encryption SRTPEncryption 0 Configure the NAT keep alive and the keep a...

Page 198: ...t4 Subscribe SubscribeACDExpire 1800 Enable or Disable subscribe the MWI status 0 Disabled Default 1 Enabled Config Account4 Subscribe SubsribeMWI 0 Configure the subscribe period of the MWI in seconds the range is 1800 65535 default is 1800 Config Account4 Subscribe SubscribeMWIExpire 1800 Enable or Disable 100 reliable retransmission 0 Disabled Default 1 Enabled Config Account4 Call Enable100Rel...

Page 199: ...nfigure Music Server Config Account4 Music_Server Enable Config Account4 Music_Server Uri Config Account4 Session EnableTimer Config Account4 Session Interval Config Account4 Session Refresher Config Account4 AOC AocEnable Enable or Disable Audio codecs for account X ranges from 0 to 12 Config Account4 AudioX Enable Config Account4 Audio0 Enable 1 Config Account4 Audio1 Enable 1 Config Account4 Au...

Page 200: ... register authentication Config Account5 General AuthName Config Account5 General Pwd Configure the SIP server address and port of account Config Account5 Sip Server Config Account5 Sip Port Config Account5 Sip Server2 Config Account5 Sip Port2 Configure the transport type 0 UDP Default 1 TCP 2 TLS Config Account5 Sip TransType 0 Configure the Listen Port Config Account5 Sip ListenPort Enable or D...

Page 201: ...800 seconds by default Config Account5 Blf SubscribePeriod 1800 Configure the blf list uri Config Account5 Blf BlfListUri Configure the voice message number Config Account5 VoiceMsg Number Enable or Disable auto answer when receiving a incoming call for accout1 0 Disabled Default 1 Enabled Config Account5 Auto_Answer Enable 0 Enable or Disable subscribe the register status 0 Disabled Default 1 Ena...

Page 202: ...d 1 RFC2833 Default 2 Info 3 Inband Info 4 Info RFC2833 Config Account5 Dtmf Type 1 Configure the RFC2833 payload ranges from 96 to 225 101 by default Config Account5 Dtmf Payload 101 Configure DTMF info type when using Info 0 Disabled default 1 DTMF Relay 2 DTMF 3 Telephone Event Config Account5 Dtmf InfoType 0 Config Account5 Dtmf Duration Config Account5 Dtmf Power Configure AnonymousCall Confi...

Page 203: ...count5 Audio8 Enable 0 Config Account5 Audio9 Enable 0 Config Account5 Audio10 Enable 0 Config Account5 Audio11 Enable 0 Config Account5 Audio12 Enable 0 Account6 Configuration Enable or disable the account 0 Disabled default 1 Enabled Config Account6 General Enable Configure the account label which will display on the LCD screen Config Account6 General Label Configure the display name of account ...

Page 204: ...ess and port Config Account6 OutProxy BakServer Config Account6 OutProxy BakPort Configure the Stun feature Config Account6 Stun Enable Config Account6 Stun Server Config Account6 Stun Port Enable or Disable SRTP Encryption 0 Disabled Default 1 Enabled Config Account6 Encryption SRTPEncryption 0 Configure the NAT keep alive and the keep alive interval in seconds Config Account6 NAT UdpKeepEnable C...

Page 205: ...the MWI status 0 Disabled Default 1 Enabled Config Account6 Subscribe SubsribeMWI 0 Configure the subscribe period of the MWI in seconds the range is 1800 65535 default is 1800 Config Account6 Subscribe SubscribeMWIExpire 1800 Enable or Disable 100 reliable retransmission 0 Disabled Default 1 Enabled Config Account6 Call Enable100Rel 0 Configure the RTP packet time 0 Disabled 10 20 30 40 50 60 Con...

Page 206: ...onfig Account6 Session EnableTimer Config Account6 Session Interval Config Account6 Session Refresher Config Account6 AOC AocEnable Enable or Disable Audio codecs for account X ranges from 0 to 12 Config Account6 AudioX Enable Config Account6 Audio0 Enable 1 Config Account6 Audio1 Enable 1 Config Account6 Audio2 Enable 0 Config Account6 Audio3 Enable 0 Config Account6 Audio4 Enable 1 Config Accoun...

Page 207: ...rd Busy OffCode Enable or Disable No Answer Forward 0 Disabled Default 1 Enabled Config Forward Timeout Enable 0 Configure target phonenumber that the phone will No Answer Forward to Config Forward Timeout Target Configure No answer timeout the time after which the call will be forwarded when using No Answer Forward the range is 0 45 in seconds Config Forward Timeout Timeout 30 Configure On or off...

Page 208: ...nfig BroadSoft BroadSoft1 DisplayName Config BroadSoft BroadSoft1 Server Config BroadSoft BroadSoft1 Port Config BroadSoft BroadSoft1 Username Config BroadSoft BroadSoft1 Password Config BroadSoft BroadSoft2 DisplayName Config BroadSoft BroadSoft2 Server Config BroadSoft BroadSoft2 Port Config BroadSoft BroadSoft2 Username Config BroadSoft BroadSoft2 Password Config BroadSoft BroadSoft3 DisplayNam...

Page 209: ...motePhoneBook Remote_Phone_Book1 Url Config RemotePhoneBook Remote_Phone_Book2 DisplayName Config RemotePhoneBook Remote_Phone_Book2 Url Config RemotePhoneBook Remote_Phone_Book3 DisplayName Config RemotePhoneBook Remote_Phone_Book3 Url Config RemotePhoneBook Remote_Phone_Book4 DisplayName Config RemotePhoneBook Remote_Phone_Book4 Url LDAP Configuration Configure the search criteria for name and n...

Page 210: ...f area code the valid value is 0 default 1 2 3 0 is for auto Config AreaCode General Account 0 Phone Features Configuration Enable or disable the call waiting feature 0 Disabled 1 Enabled default Config Features Call_Waiting Enable 1 Configure the phone to play warning tone when receiving an incoming call during an active call 0 Disabled 1 Enabled default Config Features Call_Waiting PlayTone 1 En...

Page 211: ...abled default 1 Enabled Config Features Intercom Mute 0 Configure the delay time of the dialnow feature in seconds Config Features DialNow Delay 1 Configure the delay time of the auto answer feature in seconds Config Features AutoAnswer Delay 0 Enable or disable the ACD Auto Available feature 0 Disabled default 1 Enabled Config Features ACD ACDAutoAvailable 0 Configure the time of the ACD Auto Ava...

Page 212: ...al Label08 Config Features SpeedDial Num08 Config Features SpeedDial Line08 Config Features SpeedDial Label09 Config Features SpeedDial Num09 Config Features SpeedDial Line09 Config Features SpeedDial Label10 Config Features SpeedDial Num10 Config Features SpeedDial Line10 Config Features SpeedDial Label11 Config Features SpeedDial Num11 Config Features SpeedDial Line11 Config Features SpeedDial L...

Page 213: ...tendedTransfer Config Features ActionUrl Hold Config Features ActionUrl UnHold Config Features ActionUrl Mute Config Features ActionUrl UnMute Config Features ActionUrl MissedCall Config Features ActionUrl IPChanged Config Features ActionUrl ForwardInComingCall Config Features ActionUrl RejectInComingCall Config Features ActionUrl AnswerNewInCall Config Features ActionUrl TransferFinished Config F...

Page 214: ...3600 Configure the daylight saving time feature 0 Disabled 1 Enabled 2 Automatic default Config Settings SNTP DTS 2 Configure the DST type when the DST was set to Enabled 0 Date 1 Week Config Settings DateTime Type 0 Configure the start time of DST 1 1 0 by default If the DST type is set to By Date the value format is Month Day Hour If the DST type is set to By Week the value format is Start Month...

Page 215: ...onfig Settings Audio KeyVol 8 Configure the ring volume the range is 1 15 default is 8 Config Settings Audio RingVol 8 Configure the hand free volume the range is 1 15 default is 8 Config Settings HandFree SpkVol 8 Config Settings HandFree MicVol 8 Config Settings HandFree SigToneVol 8 Configure the hand set volume the range is 1 15 default is 8 Config Settings HandSet SpkVol 8 Config Settings Han...

Page 216: ...Ringtone04 Config Settings Ringer Keyword05 Config Settings Ringer Ringtone05 Config Settings Ringer Keyword06 Config Settings Ringer Ringtone06 Config Settings Ringer Keyword07 Config Settings Ringer Ringtone07 Config Settings Ringer Keyword08 Config Settings Ringer Ringtone08 Config Settings Ringer Keyword09 Config Settings Ringer Ringtone09 Config Settings Ringer Keyword10 Config Settings Ringe...

Page 217: ...ble LineKey2 Param3 Config Programable LineKey3 Type Config Programable LineKey3 Label Config Programable LineKey3 Param1 Config Programable LineKey3 Param2 Config Programable LineKey3 Param3 Config Programable LineKey4 Type Config Programable LineKey4 Label Config Programable LineKey4 Param1 Config Programable LineKey4 Param2 Config Programable LineKey4 Param3 Config Programable LineKey5 Type Con...

Page 218: ...nfig Programable SoftKey03 Type Config Programable SoftKey03 Label Config Programable SoftKey03 Param1 Config Programable SoftKey03 Param2 Config Programable SoftKey04 Type Config Programable SoftKey04 Label Config Programable SoftKey04 Param1 Config Programable SoftKey04 Param2 Config Programable OK Type Config Programable OK Param1 Config Programable OK Param2 Config Programable Cancel Type Conf...

Page 219: ...ey03 Param1 Config Programable DssKey03 Param2 Config Programable DssKey03 Param3 Config Programable DssKey04 Type Config Programable DssKey04 Param1 Config Programable DssKey04 Param2 Config Programable DssKey04 Param3 Config Programable DssKey05 Type Config Programable DssKey05 Param1 Config Programable DssKey05 Param2 Config Programable DssKey05 Param3 Config Programable DssKey06 Type Config Pr...

Page 220: ...igure the side tone the value ranges from 32768 to 3 the default value is 32768 Config Voice General SideTone 32768 Enable or disable the phone to cancel echo 0 Disabled 1 Enabled default Config Voice General EchoCanceller 1 Enable or disable jitter buffer 0 Disabled 1 Enabled default Config Voice Jitter Enable 1 Configure the type of jitter buffer 0 Fixed 1 Adaptive default Config Voice Jitter Ad...

Page 221: ...lwait Firmware Update Configuration Configure the url of the firmware file server support ftp tftp http https protocol the suffix of the file name must be rom Config Firmware Url Custom Ringtone Update Configuration Configure the url of the custom ringtone file server support ftp tftp http https protocol the suffix of the file name must be wav Config Ringtone Url Contact Update Configuration Confi...

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