Acer Altos easyStore M2, User Manual

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267
Specific problems and corrective
actions
This section provides general information about common problems
that you might have with your storage system and steps you can take
to resolve them.
Can’t access the IPStor Express Manager.
This can occur if you attached the network cable after powering on the
storage system. Shut down the storage system, make sure the network
cable is attached, and power it on again.
If you are using the Storage System Console, make sure the computer
where the Storage System Console is installed is in the same subnet as
the storage system.
If you are using a Web browser, make sure the name or IP address of
the storage system is correct. You can use the storage system name
only if your computer is in the same subnet as the storage system, if
you added the storage system’s IP address and name to your local hosts
file, or if you manually registered the name with a DNS server in your
network. In addition, if you configured the storage system to use a
specific IP address, you might need to specify the IP address of the
gateway in your network before you can successfully access the IPStor
Express Manager using a Web browser. First access the IPStor Express
Manager using the Storage System Console (as described in “Access the
IPStor Express Manager” on page 38) and then specify the gateway
address (as described in
“Changing the network settings” on page
167.) and try to access it using a Web browser.