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Acer Altos easyStore M2, User Manual

The Acer Altos easyStore M2 is a versatile storage solution for your home or small office. With its sleek design and powerful capabilities, it provides a user-friendly experience. To get started, simply download the free User Manual from our website, manualshive.com, and explore the full potential of this exceptional product.

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 9 Troubleshooting

258

Viewing the system log

The System Log page displays a list of events that have occurred on the 
storage system. Reviewing this list can help you identify and resolve 
any problems that you might encounter. 

To view event information:

1

In the navigation bar, click Advanced.

2

In the left pane, click System Log.

The System Log page displays the date and time of the event, the 
type of event (I for informational, E for error, W for warning, and 
C for critical), and a brief description of the event.

3

If an event occurs while you are viewing this list, click Refresh to 
update it.

Summary of Contents for Altos easyStore M2

Page 1: ...Altos easyStore M2 User Guide ...

Page 2: ...Model Name Altos easyStore M2 Part Number Purchase Date Place of Purchase Copyright 2009 All Rights Reserved Altos easyStore M2 User Guide ...

Page 3: ...necting device Observe the following guidelines when connecting and disconnecting power to the power supply unit Install the power supply unit before connecting the power cord to the AC power outlet Unplug the power cord before removing the power supply unit from the computer If the system has multiple sources of power disconnect power from the system by unplugging all power cords from the power s...

Page 4: ...the product on a vibrating surface Never use it under sporting exercising or any vibrating environment which will probably cause unexpected short current or damage rotor devices HDD Optical drive and even exposure risk from lithium battery pack Using electrical power This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power avail...

Page 5: ...rvicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel Unplug this product from the wall outlet and refer servicing to qualified service personnel when the power cord or plug is damaged cut or frayed liquid was spilled into the product the product was exposed ...

Page 6: ...information on the Waste from Electrical and Electronics Equipment WEEE regulations visit http www acer group com public Sustainability sustainability01 htm Mercury advisory For projectors or electronic products containing an LCD CRT monitor or display Lamp s inside this product contain mercury and must be recycled or disposed of according to local state or federal laws For more information contac...

Page 7: ...your company s health and safety department The following section provides tips for more comfortable computer use Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor using a footrest or raising your sitting height to achieve maximum comfort Observe the following tips refrain from staying too long in one fixed posture avoid slouching forward and or leaning...

Page 8: ...ight by using drapes shades or blinds using a task light changing the display s viewing angle using a glare reduction filter using a display visor such as a piece of cardboard extended from the display s top front edge Avoid adjusting your display to an awkward viewing angle Avoid looking at bright light sources such as open windows for extended periods of time Developing good work habits Develop ...

Page 9: ...ent or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with F...

Page 10: ...relevant provisions of Directive 1999 5 EC Compliant with Russian regulatory certification List of applicable countries EU member states as of May 2004 are Belgium Denmark Germany Greece Spain France Ireland Italy Luxembourg the Netherlands Austria Portugal Finland Sweden United Kingdom Estonia Latvia Lithuania Poland Hungary Czech Republic Slovak Republic Slovenia Cyprus and Malta Usage allowed i...

Page 11: ...nt shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt 4 Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device In order to operate within the limits for compliance with Telecom s specifications the associated equipment shall be set t...

Page 12: ... werden unsichtbare Laserstrahlen freigelegt Setzen Sie sich diesen Strahlen nicht aus Prodotto laser di classe 1 Attenzione Radiazioni laser invisibili in caso d apertura Evitare l esposizione ai raggi Producto láser de Clase 1 Precaución Cuando está abierta hay radiación láser Evite una exposición al haz de luz Produto Laser de Classe 1 Precaução Radiação laser invisível quando aberto Evite expo...

Page 13: ...less LAN and or Bluetooth modules Below information is for products with such devices European Union EU R TTE Directive 1999 5 EC as attested by conformity with the following harmonized standard Article 3 1 a Health and Safety EN60950 1 2001 A11 2004 EN50371 2002 Article 3 1 b EMC EN301 489 1 V1 6 1 EN301 489 3 V1 4 1 Applicable to non bluetooth wireless keyboard mouse set EN301 489 17 V1 2 1 Arti...

Page 14: ...r further information please contact the local office in the country of use Federal Communications Commission Declaration of Conformity This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operati...

Page 15: ...e 2004 108 EC as attested by conformity with the following harmonized standards EN55022 2006 AS NZS CISPR22 2006 Class B EN55024 1998 A1 2001 A2 2003 EN55013 2001 A1 2003 A2 2006 Applicable to product built with TV tuner module EN55020 2007 Applicable to product built with TV tuner module EN61000 3 2 2006 Class D EN61000 3 3 1995 A1 2001 A2 2005 Low Voltage Directive 2006 95 EC as attested by conf...

Page 16: ...ollowing harmonized standard Article 3 1 a Health and Safety EN60950 1 2001 A11 2004 EN50371 2002 Article 3 1 b EMC EN301 489 1 V1 6 1 EN301 489 3 V1 4 1 Applicable to non bluetooth wireless keyboard mouse set EN301 489 17 V1 2 1 Article 3 2 Spectrum Usages EN300 440 2 V1 1 2 Applicable to non bluetooth wireless keyboard mouse set EN300 328 V1 7 1 EN301 893 V1 4 1 Applicable to 5GHz high performan...

Page 17: ...fications 5 Overview 7 Front bezel 7 Front panel 8 Rear view 9 System LED indicators 10 2 Setting up the system 15 Check package contents 16 Select a location 17 System requirements 18 Hardware requirements 18 Software requirements 18 Connect the power cord 21 Connect to the network 22 Power on the system 23 Install the client software 26 Installing the Storage System 26 Installing FileSafe Expres...

Page 18: ...atus 113 SAN Disk Manager 115 SAN Disk Manager window 116 Menu bar 117 Toolbar 118 Details pane 118 Navigation tree pane 118 Disks 119 Storage Servers 120 Host Applications 121 Events 122 Licenses 123 4 Managing the storage system 125 Managing users 127 Adding users 128 Modifying users 128 Removing users 130 Adding an iSCSI user 131 Modifying iSCSI users 131 Removing iSCSI users 131 Working with g...

Page 19: ... 171 Reconfiguring your storage system disks 172 Viewing system status information 175 Viewing the disk S M A R T status information 176 System Cleanup 177 Updating the BIOS 178 Logging out of the IPStor Express Manager 180 Shutting down the storage system 181 5 Working with shared folders 183 Accessing shared folders 183 Windows users 184 Linux users 188 Mac users 189 Shared Quota Management 191 ...

Page 20: ...222 Filtering the events 223 Adding or changing a license 225 Activating a license 227 Removing a license 230 8 Configuring the storage system 231 Configuring the hard disk drive 232 Disk configurations 232 Removing hard disk drives or responding to disk failure 234 Swapping hard disk drives 241 Replacing a failed hard disk drive 242 Adding a hard disk drive 244 Installing a PCI Express network ca...

Page 21: ...xxi Index 273 ...

Page 22: ...xxii ...

Page 23: ... bay Gigabit Ethernet eSATA and five USB ports for extended storage and a reset pinhole to restart the storage system or reset the system to its original network settings or original administrator user name and password To make it easy to back up your computer this solution includes FalconStor client software applications that provides remote system administration reliable data protection and rapi...

Page 24: ...gh a Gigabit Ethernet connection Can act as a Dynamic Host Configuration Protocol DHCP server Can act as a DHCP client for easy network configuration Easily add storage space to the storage system Supports Self Monitoring Analysis and Reporting Technology SMART function Supports UPnP discovery protocol and can be discovered by Windows OS knowing UPnP protocol Supports Internet Small Computer Syste...

Page 25: ...work settings View the hard disk drive s S M A R T status information Remove unassigned clients and disks Update the storage system BIOS Log out of the IPStor Express Manager Remotely shut down the storage system FileSafe Express Protects data by backing up files and folders to the storage system Provides detailed backup reports and global configuration options Supports 256 bit Advanced Encryption...

Page 26: ...m Automatically installed with FileSafe Express Manage iSCSI disk Manage the storage system change protocol settings view and properties Delete iSCSI disks and view their properties View a host of local host applications and their status and version information View events associated with Intelligent Management Agent IMA View add change or remove licenses for a host application i e FileSafe Expres...

Page 27: ... front and 4 rear Gigabit Ethernet port eSATA port Reset pinhole Power supply 200 W 100 240 V AC Physical dimensions WxHxD 200 x 180 x 212 mm Weight with 4 HDDs 8 5 kg3 System operating system OS 64 bit Linux Kernel 2 6 based OS Network client OS support Microsoft Windows Server 2008 with SP1 or newer 32 64 bit Microsoft Windows Vista with SP1 or newer 32 64 bit Microsoft Windows XP Home Edition 3...

Page 28: ... Express Manager FileSafe Express SAN Disk Manager 1 When an HDD hot swap event occurs the overall system will remain in operation The RAID wizard will inform the administrator of this event or send an e mail alert if settings are toggled 2 The total HDD capacity for default configuration utilizes RAID 5 Under RAID 5 the space available for data storage is less than 6 TB 3 System weight varies acc...

Page 29: ...zel No Icon Component 1 Security keylock This lock on the front bezel prevents unauthorized access for maximum security 2 Power indicator 3 Network indicator 4 Hard disk drive HDD access indicator 5 RAID status indicator ...

Page 30: ...uction 8 Front panel 6 System status indicator 7 USB 2 0 port 8 Front door Open the door to access the hot swap HDDs No Component 1 Hot swap HDDs 2 Power button 3 HDD 1 to 4 status indicators No Icon Component ...

Page 31: ...Lock slot 2 Keyhole A pair of system keys attached for unlocking the front door 3 Reset pinhole 4 eSATA port 5 USB ports 6 Gigabit Ethernet port 7 Expansion slot For installing a PCI Express network card 8 Power connector 9 System fan ...

Page 32: ...tion about the status of the system its hard disk drives and network connection No Indicator Color State Description 1 Power Blue On System is connected to the power supply and turned on and ready for use Off System is not powered on 2 Network Blue On Link between system and network Blink Network access Off Network disconnected ...

Page 33: ...initialize operation completed running normal operation Red On Before system boots to OS May indicate the following states System failure HDD failure SATA controller failure USB controller failure LAN controller failure FAN failure Memory failure Boot device not found After system boots to OS System status LED corresponds to the HDD status LED When the system status LED lights red check the HDD st...

Page 34: ...is mounted into the drive bay or no access For detailed instructions on how to add a drive into the server storage see Adding a hard disk drive on page 244 Red On HDD failure None Off No HDD mounted in the drive bay No Indicator Color State Description ...

Page 35: ...olor State Description 1 Speed indicator None Off 10 Mbps connection Green On 100 Mbps connection Amber On 1000 Mbps connection 2 Link activity indicator Green On Network link is detected Random blink Transmit or receive activity Off No network connection ...

Page 36: ...1 Introduction 14 ...

Page 37: ...s Select a location for the storage system System requirements Connect the power cord Connect to the network Power on the system Install the client software Start the Storage System Console Access the IPStor Express Manager Log in to the IPStor Express Manager Getting to know the IPStor Express Manager Add users Create shared folders ...

Page 38: ...ient software applications Install the Storage System Console Refer to Installing the Storage System on page 26 for detailed instructions Install FileSafe Express and SAN Disk Manager Refer to Installing FileSafe Express and SAN Disk Manager on page 31 for detailed instructions Quick Start Guide Warranty card If any of the above items are damaged or missing contact your reseller or retailer from w...

Page 39: ...fficiency Consider the following factors when choosing a site for the system Near a grounded power outlet Clean and dust free Stable surface free from vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio TV transmitters etc ...

Page 40: ...ive space for software execution Software requirements The client computer should meet the following software requirements when installing the FalconStor client software applications Storage System Console Storage System Console is supported on the following operating systems Windows Server 2008 Standard or Enterprise Edition 32 64 bit Windows Server 2003 Standard or Enterprise Edition with Servic...

Page 41: ... Professional 32 64 bit with SP2 or newer Windows Server 2003 and 2003 R2 Standard or Enterprise Edition with SP2 or newer 32 64 bit Web browser Internet Explorer version 5 5 or above For Windows 200 series operating systems Windows Installer 3 0 Notes The Altos easyStore M2 Software Installation Disc includes 32 bit and 64 bit executables FSE1 0 15 SDM 32bit exe can be installed only on a compute...

Page 42: ...k 4 32 bit iSCSI driver Microsoft iSCSI initiator 2 08 Download iSCSI initiator software if you are using a Windows XP or Windows Server 2003 computer system Visit Microsoft s iSCSI initiator download page and obtain the software For information about downloading and installing the iSCSI initiator refer to page 31 If you are using a Windows Vista or Windows Server 2008 computer system do not downl...

Page 43: ...21 Connect the power cord Plug the power cord into the power connector and the other end into an electrical outlet ...

Page 44: ...your broadband router with a network cable Wireless connection to your broadband router is not supported However computers that are connected through a wireless connection is supported Connect one end of the network cable into the network port and the other end to a Gigabit Ethernet port on a broadband router ...

Page 45: ...et up the storage system properly and connected all the required cables you can now power on the storage system 1 If necessary unlock the front door 1 Insert the key into the lock 2 Turn the key counterclockwise to the unlocked position 3 Open the front door ...

Page 46: ...inks blue to indicate initial setup of the RAID 5 array is in progress The default configuration for the hard disk drives is RAID 5 During initial bootup the RAID initial setup will occur automatically This might take several hours to complete After the rebuild process the RAID LED turns to solid blue Note You can perform normal operations such as use the client software shut down the storage syst...

Page 47: ... booting the system status LED turns to solid blue You can now proceed with installing the client software To power down the storage system press the power button once the system status LED blinks blue and system will shut down gracefully ...

Page 48: ...r setting up your Altos easyStore M2 storage system you must install the Storage System Console on your computer To install the Storage System Console Before you begin installation of the Storage System Console refer to the Storage System Console system requirements on page 18 1 Place the Altos easyStore M2 Software Installation Disc in the optical drive of the computer in the same subnet as your ...

Page 49: ...27 3 Double click the Storage System Console exe file The Welcome window displays 3 Click Next The License Agreement window displays ...

Page 50: ... 4 Select the I accept the terms of the license agreement option button then click Next The Customer Information window displays 5 Enter your name and company name then click Next The Choose Destination Location window displays ...

Page 51: ...29 6 Click Next to install the Console in the displayed location or click Change to select or specify a different location then click Next 7 Click Install to begin installation ...

Page 52: ...lation is completed the InstallShield Wizard Complete window displays 9 Click Finish If you want to start the Storage System Console immediately after it is installed select the Launch Storage System Console check box before you click Finish ...

Page 53: ...ws XP or Windows Server 2003 computer system Before you begin installation of the FileSafe Express and SAN Disk Manager refer to the FileSafe Express and SAN Disk Manager system requirements on page 19 1 Open a Web browser 2 Enter the following in the address bar then press Enter http www microsoft com downloads details aspx familyid 12cb3c1a 15d6 4585 b385 befd1319f825 displaylang en 3 Click the ...

Page 54: ...me and password 1 Place the Altos easyStore M2 Software Installation Disc in the optical drive of the computer in the same subnet as your storage system 2 Start the appopriate setup utility for FileSafe Express according to the version 32 64 bit of your operating system If your system is running a 32 bit version of the Windows operating system double click the 32 bit executable file such as FSE1 0...

Page 55: ...33 3 Click Run The FalconStor PrimeVault installation progress window displays 4 Click Install After the InstallShield Wizard starts and the Welcome window displays ...

Page 56: ...ting up the system 34 5 Click Next The License Agreement window appears 6 Select the I accept the terms of the license agreement option button then click Next The Choose Destination Location window displays ...

Page 57: ...t The Intelligent Management Agent IMA is installed automatically during installation of the FileSafe Express After the IMA is installed the Setup Status window appears 8 Once installation is completed the InstallShield Wizard Complete window displays The option to launch the FileSafe Express console is checked by default 9 Click Finish ...

Page 58: ...on and click Properties In the list select Internet Protocol TCP IP and click Properties The IP address can be any address beginning with 192 168 0 except 192 168 0 101 since that s the IP address used by the storage system The subnet mask must be 192 168 0 1 Then click OK to close each open dialog box When you configure the storage system you can specify whatever IP address you would like the sto...

Page 59: ...e the IP address of the storage system you must click Discover Storage Systems to rescan the network again and update the tree in the left pane If no storage system displays in the left pane make sure your computer is in the same subnet as the storage system and try again 2 In the left pane select the name of the storage system that you want to access for example Altos easyStore then click Log On ...

Page 60: ...me or IP address of the storage system or otherwise modify the network settings Using a Web browser Using a Web browser you can access the IPStor Express Manager from any computer in your network but you must know the name or IP address of the storage system In addition if you configured the storage system to use a specific IP address you might need to specify the IP address of the gateway in your...

Page 61: ...led as your default browser If you are not sure how to configure the default browser refer to the documentation for your browser 1 Start the Storage System Console Refer to Start the Storage System Console on page 36 2 In the left pane select the name of the storage system that you want to access for example Altos easyStore then click Log On Storage System Manager 3 Log in to the IPStor Express Ma...

Page 62: ...e system name only if your computer is in the same subnet as the storage system if you added the storage system s IP address and name to your local hosts file or if you manually registered the name with a DNS server in your network 2 If the security alert page displays click the Continue to this website not recommended option When the login page displays you can bookmark for easier future access 3...

Page 63: ...inistrator user name and password can view or change any of the storage system settings To log in to the IPStor Express Manager 1 Start the Storage System Console Refer to Start the Storage System Console on page 36 2 In the left pane select the name of the storage system that you want to access for example Altos easyStore then click Log On Storage System Manager ...

Page 64: ...tion You will be directed to the Advanced Select Registration Method page displays 4 Select a registration method Note Registration is required the first time you connect to the IPStor Express Manager If your computer has an Internet connection choose Online Registration option for immediate activation then click Apply ...

Page 65: ...s Follow the steps below to finish offline registration 1 Click Generate to generate a registration data file 2 Right click the link to save the registration data file to local disk 3 Send an e mail to activate keycode falconstor com with the file you saved in step 2 as an attachment 4 Save the reply e mail attachment to your local disk 5 Click Browse to upload to signature file to the registratio...

Page 66: ...2 Setting up the system 44 5 After you finish registration the Login page displays ...

Page 67: ...s Manager Home page appears The default user name is admin and the default password is storage These are case sensitive Once you have logged in you can change both the administrator user name and password at any time For more information refer to Changing the system settings on page 165 ...

Page 68: ...2 Setting up the system 46 Getting to know the IPStor Express Manager Once you log in to the IPStor Express Manager the Home page appears ...

Page 69: ...nd remove groups Shared Folders Displays a list of all currently configured shared folders and lets you add shared folders change which users can access them and remove them Backups Displays the current amount of space allocated for the FileSafe server the amount of space used and the users and lets you expand the FileSafe server space iSCSI Displays a list of iSCSI disks that are currently alloca...

Page 70: ...control exactly who can access what information The CIFS user also has the privilege to use the FileSafe Express backup restore files If you want to use FileSafe Express you need to create the CIFS user In addition only Windows and Mac OS X users can use the guest user name If there are Linux users or Mac users who aren t using OS X in your network you must add users to allow those individuals to ...

Page 71: ...ac user NFS Notes Linux users and Mac users who are not using OS X access shared folders using the Network File System NFS In this environment access to shared folders is given to entire computers not to individual users of those computers However in Windows and Mac OS X environments each computer user can have individual access to a shared folder If your storage system uses Active Directory authe...

Page 72: ...ide a user name and password when accessing the shared folder Linux other Mac user NFS Enter a computer description and the IP address or computer name of the person s computer The Computer description can be the name of the person who typically uses the computer or any other description you want to provide to identify the computer in the Users list This description can be up to 15 characters long...

Page 73: ...s time You can always add more users later If you d like to put Windows Mac OS X users into groups refer to Working with groups on page 132 6 To enable or disable an account refer to Enabling and disabling an account on page 142 7 To add an iSCSI user refer to Adding an iSCSI user on page 131 ...

Page 74: ...or example in an office environment you might want to create a shared folder for company policies that everyone can only view and separate shared folders for confidential business files that only selected individuals or departments can view or change In a home environment you might want to create separate folders for different types of files like photos videos or music If your network includes Lin...

Page 75: ...r not any USB or eSATA storage devices have been connected to the storage system 2 Click Add 3 In the Shared folder name text box enter a unique name for the shared folder and then click Next This name can be up to 64 characters long and can contain letters numbers hyphens underlines and spaces It cannot begin with a period contain spaces double period or the following characters ...

Page 76: ...folder and click OK The Shared Folders screen displays reflecting the new shared folder For additional information on managing your shared folders see Managing shared folders on page 143 For more information on how to access shared folders see Accessing shared folders on page 183 ...

Page 77: ...55 3 System management tools The client software applications used to manage the Altos easyStore M2 storage system include Storage System Console IPStor Express Manager FileSafe Express SAN Disk Manager ...

Page 78: ...ss of the storage system or the drive letter currently mapped to a shared folder Menu bar The menu bar includes the following menus File This menu allows you to close the Storage System Console Tools This menu contains functions for performing operations such as discover storage systems log on to the IPStor Express Manager map drive letters to shared folders Help This menu provides access to the S...

Page 79: ...n your network subnet Log On Storage System Manager Logs on to the IPStor Express Manager Map Drive Letter Map drive letters to shared folders As soon as you start the Storage System Console it automatically scans the network for storage systems This might take a few minutes As each storage system is discovered its name appears in the left pane ...

Page 80: ...of tasks to help you get the most from your storage system After logging into the IPStor Express Manager the Home page displays The IPStor Express Manager includes a navigation bar that provides access to all of the features of the storage system Home Users Shared Folders Backups iSCSI Advanced Contact Us Logout ...

Page 81: ...rage system how much disk space is allocated for shared folders how much is currently used by backups and how much is available for either Initially there is no used backup space The information on this page changes as each computer backs up its HDDs to the storage system You might have to refresh the browser window to reflect these changes This page also indicates how much of the storage space al...

Page 82: ...In addition the amount of used backup capacity will be greater than the total size of all the disks listed on the Backups page additional storage space is needed for the data that has changed between backups Connection Status Displays a list of the Windows and Mac OS X users who are currently connected to shared folders including which shared folder they are accessing and when they logged on ...

Page 83: ... the computer name Due to the nature of the NFS protocol Linux and other Mac users are not listed on this page Ongoing backup or recovery activities do not appear on this page This page indicates only that a connection with a shared folder has been established this does not necessarily mean that the user has opened any files there ...

Page 84: ...add modify or remove users put users into groups or change the authentication mode The left pane of the Users page include the following options for managing users in the storage system Users Computers Groups Authentication Mode Advanced User Properties iSCSI Users ...

Page 85: ...als and computers By default the storage system uses local authentication mode that allows you to add modify or remove all types of users at any time If you are using Active Directory authentication mode you can add modify or remove Linux or other Mac users but not Windows users All Windows users are controlled entirely by the Active Directory server For more information about authentication modes...

Page 86: ...ccess to shared folders with information specifically for those groups such as expense reports or company benefits Each user can be a member of multiple groups If you are using Active Directory authentication mode you cannot create groups using the IPStor Express Manager All groups are controlled entirely by the Active Directory server The command options on the Users Computers page allow you to A...

Page 87: ... members of the group in local authentication mode Edit Change the users in a group in local authentication mode Remove Delete a group in local authentication mode Note Removing a group does not remove the users that are members of that group The users remain listed on the Users Computers page However removing a group can affect access to shared folders When you remove a group the members of that ...

Page 88: ...ers and you can add modify or remove all types of users both Windows Mac OS X and Linux other Mac users the storage system uses local authentication mode Active Directory authentication mode In Active Directory authentication mode the Active Directory server authenticates all Windows users who try to connect to the shared folders You can add modify or remove Linux other Mac users but not Windows u...

Page 89: ... It is recommended that you select the root of all the Organization Units OU when joining an Active Directory domain in order to have a listing of every user in every OU If you need to change the OU you can switch to local mode and the rejoin the domain However once you rejoin the domain user rights to shares will need to be set up again If you use Active Directory authentication mode and the cloc...

Page 90: ... User Properties The Advanced User Properties page allows you to enable or disable a home or guest account The command options on the Advanced User Properties page allow you to Enable a home or guest account Disable a home or guest account ...

Page 91: ...rs page allows you to add modify and remove an iSCSI user account The command options on the iSCSI Users page allow you to Add Create a new iSCSI user account Edit Change the iSCSI user account Remove Delete an iSCSI user account ...

Page 92: ... shared folders change which users can access them and remove them This page also allows you to define which users and groups can have access to each shared folder and assign folder quotas The left pane of the Shared Folders page include the following options for managing shared folders in the storage system Shared Folders Shared Assignments Shared Quota Management ...

Page 93: ...hared folder named public and a shared folder named Home Folders In local authentication mode all users are automatically assigned to the public folder and can create modify or delete files there You change the list of authorized users or their access rights In Active Directory authentication mode you must manually assign users to this folder in order to provide them with access The Shared Folders...

Page 94: ...s can access them and what they can do with the subfolders and files there To create a shared folder refer to Managing shared folders on page 143 The command options on the Shared Folders page allow you to Add Create a shared folder and allocate folder storage space Expand Increase the shared folder size Remove Delete a shared folder and release the associated disk ...

Page 95: ...73 Shared Assignments The Shared Assignments page displays a list of shared resources and allows you to assign access rights to a shared folder or external disk ...

Page 96: ...3 System management tools 74 Shared Quota Management The Shared Quota Management page lets you assign folder quotas ...

Page 97: ...have FileSafe server to backup your computer files You can use Backups to expand the FileSafe server space and delete backups or a backup client The left pane of the Backups page include the following options for managing shared folders in the storage system FileSafe Server Space FileSafe User Cleanup ...

Page 98: ...s 2 TB while the minimum space requirement is 200 MB You can expand disk space to 2 terabyte TB at a time To allocate additional space select the Additional disk space button and specify 1 GB or higher Important It is recommended that you limit expansion to 20 GB at a time due to the extensive processing time required for large expansions Once you allocate space for FileSafe server space you canno...

Page 99: ...77 Filesafe User Cleanup Use the FileSafe User Cleanup page to delete a user s backup space on the Filesafe server ...

Page 100: ...orage system the iSCSI screen displays a list of each allocated computer The list also displays the size of the allocated disk the iSCSI initiator name and the iSCSI disk ID the number used to identify the iSCSI disk on both the storage system and on the Status page in SDM For more information on about the SAN Disk Manager refer to SAN Disk Manager on page 115 The command options on the iSCSI page...

Page 101: ... removing USB devices changing the system network or disk configuration settings viewing information about the system status or system events and shutting down the system remotely The Advanced page allows you to configure the settings for the following categories Alerts Firmware External Devices System Network Disks System Status System Log S M A R T ...

Page 102: ...s feature you must have access to an SMTP e mail server either within your own network or through an Internet service provider Note The e mail might not be sent immediately when the problem occurs but will be sent within five minutes of the event An event will be sent out once per day until the problem is solved In addition if the problem is fixed within that time frame for example if you replace ...

Page 103: ...r administrator password in order to upgrade the firmware Caution When you upgrade the firmware the storage system restarts Access to the IPStor Express Manager is temporarily interrupted and users will not be able to access the shared folders during this process If users have files open on the storage system data might be lost Be sure to have all users save their changes and close any open files ...

Page 104: ...em including the type of device it is the manufacturer and the name External disks are identified by the names usbdisk1 to usbdisk5 and esatadisk1 These names cannot be changed The External Devices page provides an option for safely unplugging an external disk from the storage system This prevents data corruption and other potential problems with the device ...

Page 105: ...that you specified when you initially configured the storage system such as the storage system name and the current date and time You can change basic system settings as well as the password for logging in to the IPStor Express Manager from this page ...

Page 106: ... Notes Changing the IP address or subnet mask can have several effects Access to the IPStor Express Manager is temporarily disrupted If you access the IPStor Express Manager using a Web browser and an IP address reconnect using the new IP address Also if you added the storage system s IP address to a local hosts file or DNS server you must update the IP address in those resources All users accessi...

Page 107: ...e system for link aggregation also known as IEEE 802 3ad Link aggregation allows you to configure multiple Ethernet ports to act as a single device However you must install an additional PCI Express network card For detailed instructions on how to install an additional PCI Express network card refer to To install a PCI Express network card on page 252 Note The 802 3ad mode for bandwidth aggregatio...

Page 108: ... The disk configuration that is whether the HDDs use a linear or RAID configuration and the RAID level The overall status of the HDDs Normal All the HDDs are working properly Degraded One or more HDDs have failed but all the data is still available Failed The storage system has stopped working properly The slot where each HDDs resides The model number serial number and size of each HDD ...

Page 109: ...icator RED Removing the HDD will cause the RAID to fail YELLOW Removing the HDD will cause RAID degradation GREEN Removing the HDD will not affect the RAID Note Whenever you add or remove a HDD from the storage system you must click Refresh to update this page For detailed information about RAIDs and how adding removing or swapping HDDs affects the storage system refer to Disk configurations on pa...

Page 110: ...the current fan speed the temperatures of the CPU and disks the IP address of the gateway the IP address es of the DNS servers in your network the network settings of your ports the MAC addresses of your ports and the speed at which data is being sent and received Note The fan speed changes depending on the temperature of the unit If the CPU or any of the HDDs reach an unsafe temperature the stora...

Page 111: ...n the storage system Reviewing this list can help you identify and resolve any problems that you might encounter This page displays the date and time of the event the type of event I for informational E for error W for warning and C for critical and a brief description of the event ...

Page 112: ...3 System management tools 90 S M A R T The Self Monitoring Analysis and Reporting Technology S M A R T page allows you to view the SMART information of each HDD on the storage system ...

Page 113: ...91 System Cleanup The System Cleanup page allows you to remove the clients and disks that are no longer used ...

Page 114: ...m will be unable to boot Be sure to back up all important files before starting the BIOS update procedure Once you have successfully upgraded the BIOS the storage system restarts Access to the IPStor Express Manager is temporarily interrupted and users will not be able to access the shared folders during this process If users have files open on the storage system data might be lost Be sure to have...

Page 115: ...hut Down The Shut Down page allows you to remotely power down the storage system Note Shutting down the storage system will prevent user access to shared folders and interrupt backup and recovery activities ...

Page 116: ...3 System management tools 94 Contact Us In the Contact Us page you will find the services and support information for the storage system ...

Page 117: ...95 Logout Click Logout on the navigation bar to log out of the IPStor Express Manager ...

Page 118: ...s provides detailed backup reports and global configuration options that enable you to optimize FileSafe Express performance for your environment Restoring backed up data for a particular file or folder is easy You can restore any backup from any point in time and either overwrite your existing local file or save the restored file s to a new location or with a new file name You can even restore da...

Page 119: ...gement Console is a tabbed display that allows you to set your backup mode create a backup list retrieve backups set system options and view backup reports The FileSafe Express console includes the following tabs Welcome Computer Vault Settings Dashboard ...

Page 120: ... and to the Dashboard page for status reports and backup controls The status bar at the bottom of the page is visible from all screens It tells you if FileSafe Express is connected to the Altos easyStore M2 storage system displays the user name and graphically shows the amount of data you and others have backed up relative to the total space available on the storage system ...

Page 121: ... to de select these defaults and make your own selections Backup list In the Backup list select the files and folders you want to back up You can include files and folders across multiple folders When you select a folder in the Folders panel all of its files are displayed with a checkmark in the Files panel When you click Save to save a backup list backup will start automatically if the current ba...

Page 122: ...the backup list you can uncheck folders or files already checked and check folders or files that you now want to backup Click Save when you are done After you make changes to the list but before you click Save you can click Revert to revert to the last saved backup list Note Files subsequently added to a selected folder will be backed up in Continuous mode regardless of the currently selected back...

Page 123: ...e or folder with a checkmark is included in backups A folder shows this checkbox when files in that folder are included in the backup list An optical CD or DVD drive shows this symbol because it cannot be backed up A network drive shows this symbol because it cannot be backed up A green checkmark on a folder or file means there is a backup version of it in the storage system repository The green c...

Page 124: ...lect individual folders in this panel Backups panel The Backups panel lists folders and files that have backups in the vault A folder or file whose icon is normal is present on your computer A folder or file whose icon is dimmed is not present on your computer it has been deleted However you can still restore its backups In the Vault page you can select files or folders only in the Backups panel A...

Page 125: ...ete buttons Click a file backup to highlight it buttons not enabled Double click a file backup or single click its magnifier to display the Version panel After the Version panel is in the display single click a file backup to update the version panel with versions for that file After the Version panel is in the display single click a folder to close the Version panel and display the file backups i...

Page 126: ...expand one of these folders all folders and files are dimmed because they are not found on your computer Indicators If the computer you selected in the Folders panel is not the one you are currently operating files and folders in the Backups panel are dimmed In this state you can only restore data you cannot remove backups or prune versions Essentially these files and folders are read only If the ...

Page 127: ... these folders are locked and the Delete button is disabled In order to unlock these folders and enable the Delete button click the Unlock button in the Folders panel The function of this button changes to Lock click this button again to re lock all folders except your own Quick restore from your desktop or Windows Explorer FileSafe Express is integrated with Windows Explorer The right click menu ...

Page 128: ...e when FileSafe Express is first installed After your initial backup job FileSafe Express goes into standby mode and monitors your file system in the background When you create or modify a file in a folder that is included in the backup list FileSafe Express automatically backs up that file Scheduled Lets you select daily or weekly backup of the backup list including a time of day Daily backup let...

Page 129: ... to optimize FileSafe Express perfomance on your environment such as control CPU or bandwidth throttle enable or disable Microsoft Volume Shadow Copy Service VSS and enable or disable FileSafe Express to launch automatically CPU throttle and bandwidth throttle You can set the processor and bandwidth throttling settings to the following Normal The CPU throttle is always set at Middle and throttling...

Page 130: ...ing up open or locked files is not important to you you can turn off this option Launch FileSafe Express automatically You can indicate whether login is required whenever you start FileSafe Express By default this option is checked and login is not required when a you launch FileSafe Express If you uncheck this option login is required preventing unauthorized access to console settings You need th...

Page 131: ... been backed up and how many are waiting overall as well as the current status which identifies the document being backed up and its path If backup mode is Scheduled or Manual you can click Stop to cancel the current backup job You can click Pause to pause the current job regardless of backup job mode When a backup job is paused the Pause button becomes Resume Click Resume to continue the interrup...

Page 132: ... of files in the backup list that were analyzed Number of files in the backup list that were skipped no change etc Number of errors that occurred during the backup The NC Filtered status in the backup report will identify folders or files that are excluded by default global filters and are not backed up To see details for any backup job select a backup job and click Details The backup job summary ...

Page 133: ...111 Events The Events tab in the Dashboard screen keeps track of informational and warning messages ...

Page 134: ...sion information If you become disconnected from the storage system you will see Disconnected in the Connection status area a Change IP Address button is displayed alongside the IP address area Since it is possible that the system s IP address has changed you can click this button and enter the new IP address provided by the system administrator Enter the new IP address and click OK In future sess...

Page 135: ...t FileSafe Express is doing at the moment using the same progress bars as the Dashboard Click the Launch Console button to launch the console The table below shows you the possible icon states what each state means and the message displayed in the Quick Status window Icon State Status window message Connecting Connecting to FileSafe Express server Disconnected Connection to FileSafe Express Server...

Page 136: ...3 System management tools 114 Backing up Files are being backed up Cancelled Backup cancelled Error condition An error occurred Backup paused Backup has been paused Icon State Status window message ...

Page 137: ...ems change their protocol settings and view their properties Delete virtual disks that is iSCSI disks on the storage system as well as view their properties View a list of local host applications and their status and version information View events associated with Intelligent Management Agent IMA View add change or remove licenses for host applications and SAN Disk Manager If you license the advan...

Page 138: ...ree is in the left pane and the results or details are in the right pane When you select a node from the navigation tree information about that node is displayed in the right pane For example if you click the Disks node in the navigation tree the right pane displays a list of all virtual disks that is SAN resources or logical units that have been assigned to the client ...

Page 139: ...lication window has focus For example when you click Disks in the navigation tree the Action menu displays New Disk When you click a disk in the right pane the Action menu displays Expand Disk Create Snapshot Remove Disk and Properties View This menu controls how information is displayed in the details pane Favorites This menu includes commands for adding items to the Favorites list and organize t...

Page 140: ...ties associated with the currently selected node in the navigation tree pane Navigation tree pane The left pane contains a navigation or console tree with nodes that you can click expand and collapse The tree contains the following nodes Disks Storage Servers Host Applications Events Licenses Show Hide action pane Help Export list Refresh Show Hide navigation tree Up one level Forward Back ...

Page 141: ...h listed disk the right pane displays the following information Number of the virtual disk as it appears in Windows Disk Management Drive letter s if any associated with the virtual disk or the partitions of the virtual disk Size of the virtual disk Name of the storage system where the virtual disk resides Protocol used to communicate with the storage system ISCSI or FC Type of virtual disk it is ...

Page 142: ...ervers in the SAN Disk Manager navigation tree the right pane displays a list of all the storage systems that have been added to SAN Disk Manager For each listed storage system the right pane displays the following information Name of the storage system IP address of the storage system Protocol currently enabled on the storage system ISCSI and or FC Version number of the storage system software Bu...

Page 143: ... following information Name of the application Version number of the application Build number of the application Status of the application Note Version numbers build numbers and status information might not be available for some applications To view these same properties on the Host Application Properties dialog box you can double click the application Alternatively you can right click the applica...

Page 144: ...ays a list of all the events associated with that component For each listed event the right pane displays the following information Event type Information Error or Warning Date and time when the event occurred Component that generated the event A description of the event To ensure that you don t have to enlarge and scroll the application window to view the entire event description you can double c...

Page 145: ...es in the navigation tree the right pane displays a list of all licensed host applications that use IMA If you licensed the advanced options of SAN Disk Manager SAN Disk Manager Advanced Options also appears in the right pane Note Some licenses can be used with multiple host applications For this type of license all the associated applications appear in the right pane Changing or removing the lice...

Page 146: ...stem management tools 124 To view these same properties on the License Properties dialog box you can double click the application Alternatively you can right click the application and then click Properties ...

Page 147: ...ecify whether or not e mail notifications should be sent when a problem occurs and who should receive the notifications Upgrading the firmware Upgrade your storage system firmware to the latest version Disconnecting external devices If you are using optional USB or eSATA devices you must disconnect them using the IPStor Express Manager before you physically unplug them Changing the system settings...

Page 148: ...to see the disk SMART status System Cleanup Remove unassigned clients and HDDs BIOS update Upgrade the storage system BIOS Logging out of the IPStor Express Manager Log out of the IPStor Express Manager so that no one else can use your computer to make changes to the storage system Shutting down the storage system Shut down the storage system using the IPStor Express Manager rather than pushing th...

Page 149: ...are using Active Directory authentication mode you can add modify or remove Linux or other Mac users but not Windows users All Windows users are controlled entirely by the Active Directory server For more information about authentication modes refer to Changing the authentication mode on page 137 If you are using local authentication mode you can also put Windows and Mac OS X users into groups Thi...

Page 150: ...ge will not affect current connections but will take effect the next time the person tries to connect to a shared folder In Active Directory authentication mode you cannot modify Windows Mac OS X users only Linux other Mac users For Linux and other Mac users you can change the IP address or computer name but not the computer description Changing this information immediately disconnects that comput...

Page 151: ...nux other Mac user NFS Enter the computer s IP address or the actual computer name in the computer s system configuration A single user can actually represent multiple computers In the IP address or computer name text box you can use the wildcard characters and to indicate a range of names For example client or client would include all computers in the subnet whose name begins with client company ...

Page 152: ...remove a user who is currently connected to the storage system that user remains connected until the user disconnects from the shared folder or shuts down the computer To remove a user 1 In the navigation bar click Users 2 Select the radio button next to the user that you want to remove 3 Click Remove Note If the storage system uses Active Directory authentication mode and you select a Windows Mac...

Page 153: ...e 6 Repeat the above steps until you have added all the users Modifying iSCSI users To modify an iSCSI user 1 In the navigation bar click Users 2 On the left pane click iSCSI Users 3 Click Edit 4 Make the desired change and click OK Removing iSCSI users To remove an iSCSI user 1 In the navigation bar click Users 2 On the left pane click iSCSI Users 3 Select an iSCSI user then click Remove 4 Click ...

Page 154: ...he page displays a list of all currently configured groups When you select a group in the Groups list the members of that group appear in the adjacent Members list If you are using local authentication mode you can add a group modify the group membership or remove groups at any time If you are using Active Directory authentication mode you can view the group membership but not add modify or remove...

Page 155: ...ember of both the Marketing and Executives groups You can create up to 256 groups To add a group 1 In the navigation bar click Users 2 In the left pane click Groups 3 Click Add Note If the storage system uses Active Directory authentication mode this button displays dimmed 4 In the Group name text box enter a unique name for the group This name can be up to 15 characters long and can include lette...

Page 156: ...access As a member of the Executives group Alice would have read write access to that shared folder If Alice is currently connected to that shared folder and you subsequently remove her from the Executives group she will continue to have read write access to that folder until she disconnects or shuts down her computer The next time she connects she will continue to have access to the shared folder...

Page 157: ...vailable users list select the user s that you want to add then click Add Selected User s 1 1 To select multiple contiguous users hold down the Shift key and select the first user then select the last user All users between the first and last selected user are selected To select multiple non contiguous users hold down the Ctrl key as you select each user Remove all users from the group Click Remov...

Page 158: ...Alice Bob and Carlos and that group might have read write access to the Budget shared folder If you remove the Executives group Alice Bob and Carlos remain users but they will no longer have any access to that shared folder On the other hand if the Executives group had read write access to the Budget shared folder but Alice had read only access when you remove the group Bob and Carlos will no long...

Page 159: ... folder assignments If any users are currently accessing shared folders they will remain connected until they disconnect from the shared folders or shut down their computer To change the authentication mode 1 In the navigation bar click Users 2 In the left pane click Authentication Mode 3 In the Administrator password text box enter the password for accessing the storage system 4 Click Change Auth...

Page 160: ...l be appended with the fully qualified domain name shown on this page 12 In the Password text box enter the password associated with the specified user name 13 If you want to specify the name of the organizational unit that contains the users and groups that will be able to access shared folders on the storage system enter the name in the Organizational unit name text box up to 256 characters This...

Page 161: ... and up to a total of 16 backup clients and iSCSI clients If the selected organizational unit exceeds these maximums the excess entities will not be added to the storage system The Active Directory Administrator Login page displays 15 In the User name text box enter an administrator user name for accessing the Active Directory server This account will be used to automatically configure the Active ...

Page 162: ... and observe the mode specified in the right pane When you click Authentication Directory Properties the Update Authentication Mode page displays 3 Make the desired changes if any and click Apply To change this Do this The IP address of the primary Active Directory server In the Primary server IP address text box enter the IP address of your primary Active Directory server You cannot use the serve...

Page 163: ...n the storage system To synchronize the storage system and Active Directory server 1 In the navigation bar click Users 2 In the left pane click either Users Computers or Groups 3 Click Synchronize The synchronization progress displays Notes Your storage system supports 256 users and 256 groups If the selected organizational unit on your Active Directory server currently exceeds these maximums the ...

Page 164: ...em and the Active Directory server to set their clocks from a common Network Time Protocol NTP server For information about setting the storage system time or using an NTP server refer to Changing the system settings on page 165 Enabling and disabling an account The guest account is convenient for authorizing temporary access to shared folders and is enabled by default To disable the guest account...

Page 165: ...ation mode all users are automatically assigned to the public folder and can create modify or delete files there You change the list of authorized users or their access rights In Active Directory authentication mode you must manually assign users to this folder in order to provide them with access The Shared folders list also includes usbdisk1 to usbdisk5 and esatadisk1 whether or not any external...

Page 166: ...Shared Folders Note The Shared folders list includes usbdisk1 to usbdisk5 and esatadisk1 whether or not any USB disks have been connected to the storage system 2 Click Add 3 In the Shared folder name text box enter a unique name for the shared folder then click Next This name can be up to 64 characters long and can contain letters numbers hyphens underlines and spaces It cannot begin with a period...

Page 167: ...authorized users or change her access level to read only she will continue to have read write access to that folder until she disconnects or shuts down her computer The next time she connects she will either not have access if she was removed from the list of authorized users or she will be able to only view the files there if her access level was changed To change user access to shared folders an...

Page 168: ...k Apply Note You can also click Cancel to negate the shared folder assignments or Reset the current shared folder back to their original state To assign users of a different type repeat the procedure selecting the other user type in step 5 To do this Do this Allow selected users to access to the shared folder or external disk Click the check box next to the user s name and change their access User...

Page 169: ... Home page shows how much disk space is currently allocated for shared folders how much is used by backups and how much is available for either You can expand the amount of disk space allocated for shared folders as long as free disk space is available but you cannot reduce it without reconfiguring your HDDs and losing all your data Therefore it is recommended that you allocate the least amount of...

Page 170: ... page 183 and delete the desired items Notes You cannot delete the Homes Folders or the public folder You cannot delete the contents of an external disk or eSATA device using the Shared Folders page To delete its contents you must give yourself read write access to that disk as described in Assigning users to shared folders on page 145 access the disk as described in Accessing shared folders on pa...

Page 171: ...d Folders 2 In the Shared folders list select the shared folder that you want to delete 3 Click Remove 4 When prompted to confirm the deletion click OK The shared folder no longer displays in the Shared folders list and all associated subfolders and files are deleted ...

Page 172: ...or the FileSafe server the amount of space used and the users This information also displays in the Backups field of the Home page You can expand the backup space from the Backups screen if you do not have enough space to back up You can also clean up the backup data Note FileSafe server can provide more than 2 TB of space However there is a maximum of 2 TB of space supported for shared folder exp...

Page 173: ...hole numbers 4 Click OK through the confirmation message Deleting backup spaces 1 In the navigation bar click Backups 2 In the left pane select Filesafe User Cleanup 3 In Users list select the user that you want to delete then click Remove 4 Click OK to confirm the deletion The user name no longer displays in the Filesafe User cleanup page All backup data is lost but the user account on the Users ...

Page 174: ... When you clean up the user data from FileSafe User Cleanup page the FileSafe Express which using this user account to login cannot continue backing up data any more You must re install the FileSafe Express and login the account again ...

Page 175: ...er on page 115 for more information For more information on how to add or create an iSCSI disk refer to page 218 The list also displays the size of the allocated disk the iSCSI initiator name and the iSCSI disk ID the number used to identify the iSCSI disk on both the storage system and on the Status page in San Disk Manager Note In this user guide the term iSCSI disk refers to virtual disk on the...

Page 176: ...hen prompted to confirm the deletion click OK All iSCSI disks associated with this computer name are deleted and the computer name is also deleted from the storage system Deleting iSCSI disks To delete an individual iSCSI disk 1 In the navigation bar click iSCSI 2 Select the radio button adjacent to the iSCSI disk you want to delete 3 Click Delete Disks 4 When prompted to confirm the deletion clic...

Page 177: ...MTP e mail server either within your own network or through an Internet service provider Note The e mail might not be sent immediately when the problem occurs but will be sent within five minutes of the event An event will be sent out once per day until the problem is solved In addition if the problem is fixed within that time frame for example if you replace the disk that failed the alert will no...

Page 178: ...t or if you want the individuals who receive e mail notifications to be able to reply to the alert enter the address that you want to appear as the return address in the Sender e mail address text box For example you could enter your own e mail address such as MyName MyCompany com 7 In the First e mail address text box enter the e mail address of an individual who should receive e mail notificatio...

Page 179: ...157 For information about changing the network settings refer to Changing the network settings on page 167 ...

Page 180: ...r firmware becomes available Caution When you upgrade the firmware the storage system restarts Access to the IPStor Express Manager is temporarily interrupted and users will not be able to access the shared folders during this process If users have files open on the storage system data might be lost Be sure to have all users save their changes and close any open files before you upgrade the firmwa...

Page 181: ...x enter the path and file name for the firmware package such as D fs altos 2 0 b2026 pkg or click Browse and select the file from the displayed list 4 In the Administrator password text box enter the password that you use for logging in to the IPStor Express Manager 5 Click Upgrade 6 When the confirmation message displays click OK ...

Page 182: ... identified by the names usbdisk1 usbdisk2 usbdisk3 usbdisk4 usbdisk5 or esatadisk1 USB storage device share name The USB storage device s share name is identified depending on the location of the USB port where you connected the USB device Refer to the illustration below for the specific USB port location and its designated share name in IPStor Express Manager No USB port Shared name in Shared Fo...

Page 183: ... To connect a USB storage device 1 Connect a USB storage device to any of the USB ports on the storage system 2 The storage system automatically detects it and adds the device to the External Devices list ...

Page 184: ...dentified by the names usbdisk1 usbdisk2 usbdisk3 usbdisk4 or usbdisk5 in the Shared Folders page 4 If you want to unplug a external device from the storage system you must first use the IPStor Express Manager to disconnect it Refer to next section for more information ...

Page 185: ...ese names cannot be changed When you plug an external device to the storage system the storage system automatically detects it and adds that device to the External Devices You might need to click Scan to update the display However when you want to unplug a external device from the storage system you must first use the IPStor Express Manager to disconnect it This prevents data corruption and other ...

Page 186: ...t to disconnect 4 Click Disconnect 5 When the confirmation message displays click OK You can now unplug the external device Note If you inadvertently disconnect an external device that you want to retain unplug it from the storage system plug it back in then click Scan This reactivates the external device Since the external device always remains on the Shared Folders page any user assignments are ...

Page 187: ... In local authentication mode you can change any of these settings at any time In Active Directory authentication mode you can change any of these settings except the storage system name You can also change the administrator name and password to use for logging in to the IPStor Express Manager To change any of the system settings 1 In the navigation bar click Advanced 2 In the left pane click Syst...

Page 188: ...desired hour minute and second In the Time zone list select the desired time zone Note You can manually adjust the time and or time zone as needed Network Time Protocol NTP server name or IP address Enable the NTP server name or IP address check box then enter the name or IP address of the NTP server from which the storage system should set its time You can use a name only if it is resolvable The ...

Page 189: ...ially configured the storage system Only the first Ethernet port was configured during setup The second uses its default settings unless you change them here You can change these settings at any time To change any of the network settings 1 In the navigation bar click Advanced 2 In the left pane click Network ...

Page 190: ... the storage system is directly attached to your computer the default IP address and subnet mask are used The default IP address is 192 168 0 101 and the default subnet mask is 255 255 255 0 The IP address of the gateway If your network includes a gateway and if the first port on the storage system uses a specified IP address rather than obtaining one from the DHCP server enter the IP address of t...

Page 191: ...s and enter the IP address and subnet mask in the subsequent text boxes Then select the Enable DHCP server check box enter the beginning IP address in the Starting IP address text boxes and enter the last IP address in the Ending IP address text boxes For example if the Starting IP address is 192 168 0 103 and the Ending IP address is 192 168 0 107 the storage system will allocate the IP addresses...

Page 192: ...ws you to transfer data more quickly However you can select this option only if your network Ethernet switch and the network interface cards NICs on the computers in your network support the specified packet size To determine whether you can use jumbo frames refer to the documentation for those components The FTP settings If you want to use the storage system as an FTP server select the Enable FTP...

Page 193: ...e Link Aggregation check box 5 Specify the Updelay the number of milliseconds to wait before enabling a port after link recovery has been detected 6 Specify the new IP address to be used for the link 7 You can choose to get an IP address automatically or enter a specific IP to be used 8 Select the Jumbo Frames checkbox if you will be transferring large data packets between the storage system and t...

Page 194: ...re the storage system disks Caution Changing the disk configuration will delete all user information and all data on all the disks Before you do this have all the users disconnect from all shared folders and remove protection from all disks When you are done you must re add all users create new shared folders and have users once again protect their disks 1 In the navigation bar click Advanced ...

Page 195: ...to Disk configurations on page 232 for more information about each RAID configuration 7 To accept the default disk configuration which will provide the best level of data protection available for the number of HDDs currently installed click Next By default a linear disk configuration is used for a single HDD RAID 1 is used for two HDDs and RAID 5 is used for three or four HDDs If you want to chang...

Page 196: ...d that you use the minimum amount of space for shared folders back up all the computer disks that you plan to protect and then expand the space allocated for shared folders This ensures that adequate space is available for backups 9 When this process is complete the storage system restarts 10 Close the browser After the system restarts you can access the IPStor Express Manager and re create your u...

Page 197: ...eway which you can change as described in Changing the network settings on page 167 the IP address es of the DNS servers in your network the network settings of your ports several of which you can change as described in Changing the network settings on page 167 the MAC addresses of your ports and the speed at which data is being sent and received To update the information on this page click Refres...

Page 198: ...n you click Advanced in the navigation bar and click S M A R T in the left pane the S M A R T monitor system for the storage system s HDDs launches allowing you to view the S M A R T information of each HDD You can select Slot1 through Slot4 to see information pertaining to each disk ...

Page 199: ...ts and disks that are no longer used To remove a client 1 In the navigation bar click System cleanup 2 Select the client name 3 Click Delete Client To remove a disk and free storage space 1 In the navigation bar click System cleanup 2 Select the disk name 3 Click Delete Disk ...

Page 200: ... newer BIOS becomes available For additional security you must enter your administrator password in order to upgrade the firmware Caution Updating the BIOS is an inherently dangerous activity that could potentially render your system inoperative Without the BIOS the storage system will be unable to boot Be sure to back up all important files before starting the BIOS update procedure ...

Page 201: ...ick BIOS Update 3 In the BIOS file text box enter the path and file name for the BIOS package such as D xxx flh or click Browse and select the file from the displayed list 4 In the Administrator password text box enter your password to log into the IPStor Express Manager 5 Click Update ...

Page 202: ...he IPStor Express Manager it is recommended that you log out to ensure that unauthorized individuals do not make changes to the storage system To log out 1 In the navigation bar click Log Out 2 When the confirmation message displays click OK 3 To log back in to the IPStor Express Manager later click Log In ...

Page 203: ...storage system If users have shared files open data might be lost Be sure to have all users save their changes and close any open files before you shut down the storage system Shutting down the storage system when a backup is occurring will not have any adverse effect the backup will resume automatically when the storage system is powered on again However shutting down the storage system when a di...

Page 204: ...tor password text box enter the password for logging in to the IPStor Express Manager 4 Click Shut Down A message displays indicating that the system is shutting down Once the storage system shuts down if you refresh the browser window it will be blank If you subsequently try to access the IPStor Express Manager an error message will appear since the storage system will no longer be running ...

Page 205: ... user is authorized to access Note If the storage system uses Active Directory authentication mode and the clocks of the storage system and the Active Directory server differ by more than five minutes errors will occur when users try to access the shared folders You must adjust the storage system time time zone or both to ensure that they match as described in Changing the system settings on page ...

Page 206: ... Computer Windows Explorer 1 Open My Computer Windows Explorer 2 From the Tools menu click Map Network Drive The Map Network Drive dialog box displays The exact appearance of this dialog box varies depends on your operating system 3 In the Drive list select the drive letter that you want to assign to the shared folder 4 In the Folder text box enter the following storage_system shared_folder where ...

Page 207: ...ar this option you must repeat this procedure each time you want to access the shared folder 6 Click Finish 7 If prompted enter your user name and password for accessing this shared folder then click OK Note If the user name and password for accessing the shared folder are the same as your Windows user name and password you are not prompted to provide a user name and password to access the shared ...

Page 208: ...e 36 2 In the left pane select the name of the storage system that you want to access for example Altos easyStore Note If you connect a storage system to the network after the Storage System Console has already scanned it or if you change the IP address of the storage system you must click Discover Storage Systems to scan the network again and update the tree in the left pane ...

Page 209: ...age system name expands to display all the available shared folders Notes All shared folders appear in the left pane However you can access only the ones that you are authorized to use If your storage system uses Active Directory authentication mode you must physically create a guest account in order to use and create shared folders ...

Page 210: ...ed folder 6 Follow steps 5 through 7 in the previous section Linux users To access a shared folder on a computer running Linux 1 Create a directory by entering the following command at the command prompt mkdir my_directory where my_directory is the name of the directory Be sure to include the full path to the directory for example mnt my_directory 2 If desired display a list of all the available s...

Page 211: ...g OS X can access the same shared CIFS folders as Windows users Mac running older operating systems can access the same shared NFS folders as Linux users To access a shared folder on a Mac running OS X 1 From the Go menu click Connect to Server 2 In the Address text box enter the following and click Connect smb storage_system where storage_system is the name or IP address of the storage system Not...

Page 212: ...eps 1 through 4 for each shared folder that you want to access 6 To access the shared folder double click the icon on the desktop To access a shared folder on a Mac running other Mac operating systems For information about accessing a shared folder using NFS on a Mac running an operating system older than OS X please refer to your Mac documentation ...

Page 213: ...ss Manager Refer to Log in to the IPStor Express Manager on page 41 2 In the navigation bar click Shared Folders The Shared Folders screen displays a list of shared folders along with the size and usage percentages 3 In the left pane click Shared Quota Management The Shared Folders Shared Quota Management screen displays 4 Select the shared folder for which you want to assign a quota and click the...

Page 214: ...ame as defined on the storage system and storage_system is the name or IP address of the storage system for example ftp user1 storage or ftp user1 192 168 0 101 Note You can use the storage system name only if your computer is in the same subnet as the storage system if you added the storage system s IP address and name to your local hosts file or if you manually registered the name with a DNS ser...

Page 215: ...ystem Console To disconnect from a shared folder using My Computer Windows Explorer 1 Close any files that you currently have open in the shared folder 2 In My Computer Windows Explorer right click the drive for the shared folder then click Disconnect from the pop up menu The shared folder no longer displays in My Computer Windows Explorer To disconnect from a shared folder using the Storage Syste...

Page 216: ...such as mnt my_directory use the same path when unmounting it Mac users The procedure for disconnecting from a shared folder on a Mac varies depending on whether the Mac is running OS X or an older operating system To disconnect from a shared folder on a Mac running OS X 1 On the desktop select the shared folder from which you want to disconnect 2 From the File menu click Eject Any open window to ...

Page 217: ...press is a software application designed to address this issue On each computer where it is installed FileSafe Express provides reliable data protection by backing up files and folders to a remote storage system To make sure that you have recent copies of your local disk FileSafe Express can automatically perform a backup at regularly scheduled intervals either once a day or once a week You can re...

Page 218: ...FileSafe Express connects to the selected IPStor Express Storage System and creates a repository After this step is finished successfully FileSafe Express talks to the repository based on authentication credentials established between the two systems This means that even if the user password is changed on the IPStor Express Storage System FileSafe Express can access the repository To start the Fil...

Page 219: ...e IP address then click Next Note You can move your mouse over the word Hint located in the lower left of the window to see additional details 3 Enter the user name and password that you have set up in the IPStor Express Manager then click Next Without authenticated credentials you cannot log in Hover on hints to see more information ...

Page 220: ... secret phrase that will generate an encryption key to encrypt all of your backed up data Enter the phrase that will invoke encryption then re enter to confirm the secret phrase Click Next Note Long complicated phrases that include a mix of uppercase and lowercase letters numbers and punctuation marks are the most secure The secret phrase is case sensitive You must be prepared to provide the secre...

Page 221: ... media that can be stored in a secure location If you need to reinstall FileSafe Express for instance if your hard drive becomes disabled you will not be able to recover backed up data unless you can provide the original secret phrase The consequence would be permanent loss of your data 1 Enter a file name and click Browse to specify a location for the file 2 Click Finish when you are done The Fil...

Page 222: ... Express 1 On your computer click Start Programs FalconStor FileSafe Express FileSafe Express Console 2 Click the appropriate option you can either select an IPStor Express Storage System on your network or you can manually enter the IP address then click Next ...

Page 223: ...ry time you launch FileSafe Express if there is no need to secure your computer against use by others you can click the Log in automatically option to remember your credentials and log in automatically 4 Activate your FileSafe Express license Refer to Activating your FileSafe Express license on page 202 for more information ...

Page 224: ...lconStor FileSafe Express FileSafe Express Console 2 Enter a license key code to complete activation then click OK If you do not have a key code at this time you can click Later select Enter a key code later in the next dialog then click OK Important You must enter a valid key code within 5 days after installing the application and you must complete activation which requires an internet connection...

Page 225: ...203 3 You are now ready to use FileSafe Express The FileSafe Express icon appears in the System Tray and the FileSafe Express console window displays ...

Page 226: ...figuring the FileSafe Express backup settings To configure the FileSafe Express backup settings 1 On the FileSafe Express Console window click the Settings tab 2 Select from the following backup modes Continuous Scheduled Manual 3 Click Save ...

Page 227: ...backup files to your storage system 1 On the FileSafe Express Console window click the Computer tab 2 In the left pane select the folder that contains the files you want to backup 3 In the right pane select the files you want to backup 4 Click Save ...

Page 228: ...kups panel or Version panel then click Restore 3 In the Restore Settings dialog box indicate whether you want to restore files to their original location or choose another destination You can also select an option to always overwrite local files with the restored files 4 Select OK when you are done The Restore Result dialog is displayed when the job completes 5 Click View Report to view detailed r...

Page 229: ... the item s you want to delete then click Delete Deleting backup files or folders from the storage system repository causes all of its backups to be lost permanently 3 To delete a backup version in the Version panel select a version then click Remove This will also remove all earlier versions all the versions listed below the one you selected ...

Page 230: ...To view backup log report 1 On the FileSafe Express Console window click the Dashboard tab 2 Click the Reports tab 3 To see details for any backup job select a backup job then click Details 4 To remove reports select the reports you wish to remove then click Delete ...

Page 231: ...dwidth is 128 kbps Low priority The CPU throttle is always set to Low and the bandwidth cap is 64 kbps Self throttle You can adjust CPU and bandwidth throttling settings manually 4 Select whether to enable Microsoft VSS to back up open locked files This may cause FileSafe Express to perform more slowly on some systems If backing up open or locked files is not important to you you can turn off this...

Page 232: ...6 Protecting local data or files 210 ...

Page 233: ...e it before you install SAN Disk Manager An iSCSI Initiator is required by SAN Disk Manager to access the storage system Using SAN Disk Manager you can perform a number of different tasks Add and delete storage systems change their protocol settings and view their properties Delete iSCSI virtual disks as well as view their properties View a list of local host applications and their status and vers...

Page 234: ... menu Click Start Programs FalconStor SAN Disk Manager Via Computer Management 1 Right click My Computer then click Manage 2 In the navigation tree expand Storage 3 Click SAN Disk Manager You can run both instances simultaneously Whether you run SAN Disk Manager from the Start menu or access it from Computer Management it operates the same ...

Page 235: ... box and type the domain name in the Domain Name text box If the storage system is not in a Windows domain clear the Windows Domain Authentication check box 5 In the User name text box type a user name for accessing the server or domain If you created a unique user name for this client type that user name here Otherwise type an administrator user name 6 In the Password text box type the password f...

Page 236: ...nd click Protocol Settings 4 Take the desired action To enable a particular protocol click Enable next to that protocol The Enable button appears only if the protocol is currently disabled For easyStore M2 storage systems the protocol must be licensed To update the server to reflect changes to your iSCSI initiator click Update next to the appropriate protocol When the confirmation message appears ...

Page 237: ...select Default SAN Disk Manager uses the first detected iSCSI HBA If no HBA is detected the Microsoft iSCSI Initiator is used instead You can select Microsoft iSCSI Initiator to use that initiator even if you have an HBA installed If listed you can also select a specific HBA 5 When you have completed your changes click Close ...

Page 238: ... the storage system Normal Invalid Storage Server Invalid Storage Server protocol information or Storage Server does not support IMA To view the storage system properties 1 Open SAN Disk Manager as described in Starting SAN Disk Manager on page 212 2 In the navigation tree expand SAN Disk Manager and click Storage Servers 3 In the right pane double click the storage system whose properties you wan...

Page 239: ...ight not lose your connection to the virtual disks currently assigned to your computer from that storage system until you either log off using the iSCSI initiator or restart your computer To remove a storage system 1 Open SAN Disk Manager as described in Starting SAN Disk Manager on page 212 2 In the navigation tree expand SAN Disk Manager and click Storage Servers 3 In the right pane right click ...

Page 240: ... Manager on page 212 3 In the navigation tree expand SAN Disk Manager right click Disks and click New Disk 4 In the Servers list select the storage system where you want to create the new virtual disk 5 In the Disk size text box type the number of MBs that you want to allocate for the new virtual disk 6 Select the communication protocol to use iSCSI 7 Click OK 8 If you plan to use the virtual disk...

Page 241: ...al IP address and port number to use for communicating with the storage system If the iSCSI initiator name does not end with hostname or hostname domainname where hostname is the name of your computer and domainname is the name of the domain to which your computer belongs if any you are prompted to either use the original initiator name change the name an acceptable name is displayed automatically...

Page 242: ...ane click Storage Servers in the navigation tree and make sure that the storage system appears in the right pane If it doesn t add it as described in Adding a storage system on page 213 and try again 4 In the Expand Size MB text box type the number of megabytes to add to this disk 5 Click OK The number in the Capacity column reflects the new disk size If you did not previously initialize and parti...

Page 243: ... virtual disk The name of the storage system where the virtual disk resides The name used to identify the virtual disk on the storage system The device ID also known as the virtual ID The protocol being used to communicate with the storage system To view the iSCSI virtual disk properties 1 Open SAN Disk Manager as described in Starting SAN Disk Manager on page 212 2 In the navigation tree expand S...

Page 244: ...rtual disk all the data associated with that disk is deleted To delete an iSCSI virtual disk 1 Open SAN Disk Manager as described in Starting SAN Disk Manager on page 212 2 In the navigation tree expand SAN Disk Manager and click Disks 3 In the right pane right click the virtual disk that you want to delete and click Remove Disk 4 When the confirmation message appears click Yes ...

Page 245: ... select the To check box and specify the desired date and time in the adjacent lists Leave the From check box cleared To display all events that have occurred between specific dates or times select the From check box and specify the beginning date and time in the adjacent lists Then select the To check box and specify the ending date and time If you clear both the From and To check boxes the time ...

Page 246: ...ts that contain this text in their description will be listed Note The specified text must match the description exactly For example if you type add new server events that contain the phrase add a new server will not be included 6 Click OK ...

Page 247: ...er without contacting Technical Support Once you have licensed an application you can change the license any time for example to upgrade from a trial license to a standard license To add or change a license 1 Open SAN Disk Manager as described in Starting SAN Disk Manager on page 212 2 If you are changing the license first remove the existing license as described in Removing a license on page 230 ...

Page 248: ...xes if you copied the entire 25 character key code you can paste it in the first text box and it will be appropriately divided among all the text boxes 5 Click OK To confirm that the license has been added or changed click Licenses in the navigation tree The new license appears in the right pane If your license requires activation and your computer has a functioning Internet connection the license...

Page 249: ...will typically be activated automatically the next time you use the application with a restored Internet connection If your computer has no Internet connection you must perform offline activation Note Activation is tied to your computer s hardware Once you have activated a particular license if your computer hardware changes or if you subsequently install the host application on a different comput...

Page 250: ...ne of the following locations and then click Save A shared folder accessible to both your computer and a computer that has Internet and e mail access A floppy disk A USB disk 6 On the Offline Activation dialog box click Close 7 If you did not save the file to a shared folder take the floppy disk or USB disk to a computer with Internet and e mail access 8 From the computer that has Internet and e m...

Page 251: ...og box browse to the location where the returned signature file exists and double click it 15 When the confirmation message appears click OK The license is activated the Offline Activation dialog box closes and you can continue to use your host application ...

Page 252: ...e right pane when you click Host Applications In most cases if you remove its license that host application will no longer run To remove a license 1 Open SAN Disk Manager as described in Starting SAN Disk Manager on page 212 2 In the navigation tree expand SAN Disk Manager and click Licenses 3 In the right pane right click the license that you want to remove and click Remove License 4 When the con...

Page 253: ...231 8 Configuring the storage system This chapter provides instructions on how to configure the storage system hard disk drive and install a PCI Express network card ...

Page 254: ...ing all the data to one HDD in a linear fashion some bytes are written to one HDD and other bytes are written to another Performance is faster because reading and writing activities can occur on multiple HDDs simultaneously All the available disk space is used for data For RAID 0 your storage system must have at least two HDDs However you can use RAID 0 with three or four HDDs as well and the HDDs...

Page 255: ... the three HDDs fails it is immediately rebuilt using the fourth spare HDD As a result you can remove the failed HDD and still have the ongoing fast performance and data protection offered by RAID 5 When the failed HDD is repaired or replaced and re installed into the storage system it automatically becomes the spare for the other functioning three You can use RAID 5 spare only if your storage sys...

Page 256: ...configuration when you remove a HDD or a HDD fails the data associated with that HDD is no longer available but the data on all the other disks remains available In a RAID configuration the effect of HDD removal failure varies depending on the RAID level and whether the RAID is in a normal or degraded state You can determine the effect of disk removal failure by looking at the Hotplug Indicator on...

Page 257: ...g any one of them at this point will cause the RAID to fail If you remove a viable HDD and caused RAID degradation you can re install the same HDD and resume normal operation Note If you remove two or more HDDs you must re install them in the reverse order to help maintain data integrity For example if you remove disk A from slot 1 and then remove disk B from slot 2 you must re install disk B firs...

Page 258: ...ng your disks will delete all the data on your storage system Responding to RAID degradation When HDD removal failure causes RAID degradation the Disk Change Notification page displays when you access the IPStor Express Manager or refresh the browser window ...

Page 259: ...ou are re installing multiple disks be sure to re install them in the opposite order than you removed them Click Continue to return to the IPStor Express Manager and continue to operate in a degraded mode 2 If you choose to re install the HDD in response to RAID degradation do the following Note Before removing the HDD make sure the HDD indicator on the front panel lights purple 1 Open the door of...

Page 260: ...8 Configuring the storage system 238 3 Open the front door 2 Remove the HDD carrier 1 Press the HDD carrier latch 2 Pull the lever 3 Slide the HDD carrier from the chassis ...

Page 261: ... to the storage system 1 With the lever still extended slide the carrier all the way into the drive bay 2 Use the lever to push the carrier until it docks into place then close the lever 3 Close the door of the storage system ...

Page 262: ... To respond to RAID failure 1 On the Disk Change Notification page take the appropriate action Click Scan to scan the storage system again and update the information on the page Click Shut Down to re install the same disk or install a new disk After the storage system shuts down re install the same disk and then restart the system Note If you removed multiple HDDs be sure to re install them in the...

Page 263: ...e HDDs when the storage system is not running you can swap all four HDDs and the system will function as it previously did when you restart it Notes For RAID 5 spare if you swap the HDDs when the storage system is running one of the swapped HDDs must be the spare For RAID 10 the swapped HDDs must be in different pairs For example you can swap HDD 1 and 3 or HDD 2 and 4 but not HDD 1 and 2 as those...

Page 264: ...section 2 Remove the HDD from the carrier 1 Gently pry open the left side rail as shown 2 Remove the drive from the carrier 3 Install the new disk into the HDD carrier 1 Insert the new disk into the right side of the carrier aligning the pins into the disk s mounting holes 2 Slightly bend the left side rail and insert the pins into the disk s mounting holes ...

Page 265: ...D to the storage system 1 With the lever still extended slide the carrier all the way into the drive bay 2 Use the lever to push the carrier until it docks into place then close the lever 3 Close the door of the storage system ...

Page 266: ...ccess all the data In a normal state you cannot add a disk to a RAID 0 or RAID 1 configuration Any disk that you install will not be used unless you subsequently reconfigure the storage system as described in Reconfiguring your storage system disks on page 172 Caution Reconfiguring your storage system disks deletes all the data on your storage system However if you have three HDDs and a RAID 5 con...

Page 267: ... sure that you back up any important files that are on the HDD before you add it to storage system Formatting a drive deletes all files on the HDD 1 Install the new HDD to the storage system 1 If necessary unlock the front door 1 Insert the key into the lock 2 Turn the key counterclockwise to the unlocked position 3 Open the front door ...

Page 268: ...h 2 Pull the lever 3 Slide the HDD carrier from the chassis 3 Install the new HDD to the HDD carrier 1 Insert the new drive into the right side of the carrier aligning the pins into the HDD s mounting holes 2 Slightly bend the left side rail and insert the pins into the HDD s mounting holes ...

Page 269: ...ver still extended slide the carrier all the way into the drive bay 2 Use the lever to push the carrier until it docks into place then close the lever 3 Close the door of the storage system 2 Add the HDD to a linear or normal RAID configuration ...

Page 270: ...ge displays 2 In the Disk Change Notification page click Add New Disk If the information on this page is not correct click Scan to scan the storage system again and update the page You can click Shut Down to shut down the storage system but you will be presented with this page again the next time you access the IPStor Express Manager ...

Page 271: ...uration The Disks page indicates the current state of the disk configuration Click Ignore to add the disk to the storage system but not add it to a RAID at this time The Disks page lists the HDD as part of the storage system but its status displays New indicating that it is not being used If you subsequently reconfigure the disks you will be able to use this new disk Click Back to return to the pr...

Page 272: ...ress Manager or refresh the browser window The Disk Change Notification page displays Note Initially the Disk Status for the new HDD might display Spare rather than Rebuilding If this occurs refresh the page to update the status 2 In the Disk Change Notification page click Continue to continue rebuilding the disk and return to the IPStor Express Manager The Disks page shows the progress of the reb...

Page 273: ... can damage the processor disk drives mainboard memory modules and other notebook components Always observe the following precautions before you install a system component Do not remove a component from its protective packaging until you are ready to install it Do not touch the component pins leads or circuitry Components with a Printed Circuit Board PCB assembly should always be laid with the ass...

Page 274: ...from the power outlets 3 Place the system on a flat stable surface 4 Observe the ESD precautions on page 251 when handling a system component 5 Remove the system cover 1 Remove the three screws located on the rear panel 2 Slide the system cover toward the back of the chassis and lift the cover then set it aside 6 Remove the expansion slot bracket 1 Remove the screw that secures the slot bracket to...

Page 275: ... Install the PCI Express network card 1 Align the PCI Express network card to the slot 2 Insert the PCI Express network card until it is properly seated in the slot 3 Close the slot cover 4 Secure the card with the screw removed earlier ...

Page 276: ...onnect the network cable to the network card then connect the other end of the network cable to a IEEE 802 3ad enabled switch 3 Connect the network cable to the network port on the rear of the storage system then connect the other end of the network cable to the switch 11 Power on the system 12 Enable network teaming or link aggregation Refer to Enabling link aggregation on page 171 ...

Page 277: ...previous section 2 Connect the network cable to the network card then connect the other end of the network cable to a switch 3 Connect the network cable to the network port on the rear of the storage system then connect the other end of the network cable to the switch 4 Power on the system 5 Configure the network settings Refer to Changing the network settings on page 167 ...

Page 278: ...8 Configuring the storage system 256 ...

Page 279: ...er available at the wall outlet Are the power supplies plugged in Check the AC cable s on the back of the system and at the AC source Are all cables correctly connected and secured Are all peripheral devices installed correctly Are all device drivers properly installed Did you press the system power button to turn the system on power indicator should be lit Is the system power cord properly connec...

Page 280: ...roblems that you might encounter To view event information 1 In the navigation bar click Advanced 2 In the left pane click System Log The System Log page displays the date and time of the event the type of event I for informational E for error W for warning and C for critical and a brief description of the event 3 If an event occurs while you are viewing this list click Refresh to update it ...

Page 281: ...tem 1 Power off the system 2 Remove all hard disk drives Refer to Removing hard disk drives or responding to disk failure on page 234 3 Power on the system 4 Start the Storage System Console Refer to Start the Storage System Console on page 36 5 In the left pane select the name of the storage system then click Log On Storage System Manager The welcome page displays ...

Page 282: ...ubleshooting 260 6 Click Next The End User Software License Agreement page displays 7 If you agree to the terms select the I accept the license agreement check box then click Next The Host Name page displays ...

Page 283: ...r enter whatever name you prefer and then click Next The Date Time page displays The storage system name can be up to 15 characters long and can include letters numbers and hyphens 9 Specify the current date time and time zone then click Next The Network Settings page displays ...

Page 284: ...tached to your computer the default IP address and subnet mask are used The default IP address is 192 168 0 101 and the default subnet mask is 255 255 255 0 10 Click Next to accept the default settings Otherwise specify the desired settings then click Next The Disk Configuration page displays The options that appear on this page vary depending on the number of HDDs that are currently installed in ...

Page 285: ...loss 12 Click Next to accept the default disk configuration which will provide the best level of data protection available for the number of HDDs currently installed By default a linear disk configuration is used for a single HDD RAID 1 is used for two HDDs and RAID 5 is used for three or four HDDs If you want to change the disk configuration select the desired RAID level then click Next For detai...

Page 286: ... the disk space will be proportioned for shared folders and backups only 1 GB will be allocated for shared folders If you want to allocate more space for shared folders select Specified disk space enter the number of gigabytes to allocate for shared folders the minimum is 1 GB then click Next ...

Page 287: ...mmended that you use the minimum amount of space for shared folders back up all the computer HDDs that you plan to protect and then expand the space allocated for shared folders This ensures that adequate space is available for backups 14 Enter the name of the firmware package or browse for the file by clicking the Browse button Your firmware package is located on the installation CD with a pkg fi...

Page 288: ...e Setup information confirmation prompt appears Once the configuration is complete the system restarts 17 After the storage system reboots you will be directed to the Select Registration Method page 18 Select a registration method then click Apply 19 After you finish registration the IPStor Express Manager Login page displays ...

Page 289: ...he name or IP address of the storage system is correct You can use the storage system name only if your computer is in the same subnet as the storage system if you added the storage system s IP address and name to your local hosts file or if you manually registered the name with a DNS server in your network In addition if you configured the storage system to use a specific IP address you might nee...

Page 290: ...information about changing these settings refer to Changing the network settings on page 167 In addition pressing this button restarts the storage system which might adversely affect user connections to shared folders Be sure to do this only when users are not connected to shared folders or performing recovery To reset the storage system 1 Press the power button once to turn off the storage system...

Page 291: ...ribed in Removing users on page 130 and adding it again as described in Adding users on page 128 If the storage system uses Active Directory authentication mode check the user configuration on the Active Directory server If the storage system uses Active Directory authentication mode make sure the clocks of the storage system and the Active Directory server do not differ by more than five minutes ...

Page 292: ...e properties for each user on the Active Directory server who will be accessing shared folders on the storage system In addition each user s password can be no longer than 24 characters Users cannot create files in the shared folders Check the access rights for the user as described in Assigning users to shared folders on page 145 The user must have read write rights to be able to create files in ...

Page 293: ...m can accommodate a maximum of 256 Active Directory users and 256 NFS users for a total of 512 users and groups If the selected organizational unit on the Active Directory server has more than that the excess users or groups will not be added to the storage system To better control which users or groups are added to the storage system you might want to create a new organizational unit that contain...

Page 294: ...in Changing the network settings on page 167 and that the users are using the correct address for accessing the storage system as described in Disconnecting from shared folders on page 193 If the network configuration is correct and the users are using the proper address and it still doesn t work the FTP service might not be working properly Restart the storage system A package size error displays...

Page 295: ...ting Linux users 194 Mac users 194 Windows users 193 disks Disks page model number 86 overview 232 233 removing 234 serial number 86 size 86 status 87 temperature 175 176 DNS server 167 175 176 E e mail alerts 79 155 155 157 Event log 122 external device connecting 160 disconnecting 163 F fan speed 175 176 features 2 FileSafe Express activating license 202 backup settings 204 Computer 99 Console 9...

Page 296: ...ate 92 Contact Us 94 Disks 86 External Devices 82 Firmware 81 Logout 95 Network 84 Shut Down 93 SMART 90 System 83 System Cleanup 91 System Log 89 System Status 88 Backups 75 Contact Us 94 Home 59 iSCSI 78 Logout 95 Shared Folders 70 Users 62 iSCSI disks deleting 154 managing 153 iSCSI protocol settings 214 iSCSI user adding 131 modifying 131 removing 131 J jumbo frames 167 175 176 L Licensing 123...

Page 297: ...oolbar 118 viewing storage system properties 216 viewing virtual disk properties 221 window 116 Server Adding 213 Changing the protocol settings 214 Managing 120 server properties 216 removing 217 setting up 15 access the IPStor Express Manager 38 add users 48 check package contents 16 connect the power cord 21 connect to the network 22 create shared folders 52 install the client software 26 log i...

Page 298: ...IPStor Express Manager 58 SAN Disk Manager 115 Storage System Console 56 System page 165 system requirements 18 hardware 18 software 18 FileSafe Express 19 IPStor Express Manager 19 SAN Disk Manager 20 Storage System Console 18 system settings 165 165 166 T time 165 166 transmission speeds 175 176 U update system BIOS 178 uptime 175 176 USB devices disconnecting 163 USB storage device connecting 1...

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