41-001343-01 Rev 02, Release 3.2.2
5-145
Shifting of Softkey Positions for Busy States
Administrators can shift the softkey position for busy states using the “
collapsed context user
softkey screen
” parameter. If this parameter is configured, user programmable softkeys 1 and 2 on
the 6735i, 6737i, 6755i, 6757i, 6757iCT, 9480i, and 9480iCT phones will appear on page 1 in
position 4 and 5 during the following states:
•
outgoing
•
ringing
•
connected
•
hold
If there are more than two softkeys, the phone will still show the “More” key and then show
softkey 3 on the next page in position 1.
5
If applicable, in the "
Value
" field, enter a value to associate with the softkey. For example, for a
speeddial value, you can enter a number you want to use for the speeddial key, or 12345+ as a
speeddial prefix.
6
If applicable, in the "
Line
" field, select the line for which you want to associate the softkey.
7
Some softkey types allow you to configure specific operational states.
Operational states display to the IP phone when a softkey is used.
To enable/disable an operational state, click the "
Idle
", "
Connected
", "
Incoming
", or "
Outgoing
"
fields to check or uncheck the box.
Note:
Operational states are not applicable to expansion modules.
8
Click
to save your changes.
For programmable keys:
9
In the “
Hard Key
” field, select the programmable key type you want to configure.
Reference
: For available type values on each IP phone model, see Appendix A, the section,
“Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters”
on
page A-199
.
10
In the "
Value
" field, enter a value to associate with the programmable key. For example, for a
speeddial value, you can enter a number you want to use for the speeddial key, or 12345+ as a
speeddial prefix.
11
In the "
Line
" field, select the line for which you want to associate the programmable key.
12
Click
to save your changes.
Note:
The phone defined context-sensitive softkeys (including empty/
unassigned keys) will remain in the same location. As a result, some
screens may only show 1 additional softkey (e.g. softkey 1).
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