ERROR TITLE
ERROR MESSAGE
CAUSE / ACTIONS
Set-up Incomplete
Tablet is not Set-up. Enter Admin
Menu to complete Tablet Set-up.
Admin ID, Admin Password, Tablet ID
and/or Tablet Password parameters are
invalid, missing, empty or null.
•
•
Re-enter user name and password
Change Portal password
Error
Device error. Contact Zephyr
Technical Support.
Maintenance by manufacturer is
required.
• Contact Zephyr Technical Support
Set-up Incomplete
No patient selected. Enter Admin
Menu and Select Patient.
A patient has not been selected on
the Tablet.
•
•
•
Login to Admin Menu
Press Select Patient
Select an existing patient
Patient Tablet Error Messages
ERROR TITLE
ERROR MESSAGE
CAUSE / ACTIONS
Incorrect Date of Birth
Re-enter your date of birth and try
again
Incorrect date of birth
•
•
Re-enter your date of birth
If error continues, contact your
Healthcare Provider
Positioner Error
An error in your range of motion
values has been detected. The study
cannot continue. Remove your
sensors and contact your Provider.
Range of motion values provided are
not the same as those entered in the
system. The study cannot continue.
•
•
Remove your sensors
Contact your Healthcare Provider
Not Enough Data
Collected
Another XXX minutes is required to
complete the study. Press Continue and
go back to sleep. If you end the study
now, there may not be enough data.
At least 4 hours of sleep time is required
to complete a study night otherwise
study night may need to be repeated.
• Press Continue to go back to sleep
Study Paused
Press Resume when ready to continue
Your study has been paused by
pressing the Pause button on the
Tablet or Recorder.
• Press Resume when ready to continue
and go to sleep
66
