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En
Troubleshooting
No picture.
Your video monitor is connected to one of
the analog video output jacks of this unit
and the picture is input at different types
of video jacks.
Set “Analog
`
Analog” to “Conversion” or connect
your source components in the same way as you
connect your video monitor to this unit.
1080p-resolution analog video signals are
only output at the COMPONENT VIDEO
MONITOR OUT jacks.
Connect your video monitor to the COMPONENT
VIDEO MONITOR jacks.
480p-, 576p-, 1080i- and 720p-resolution
video signals cannot be output at the S
VIDEO and VIDEO MONITOR OUT
jacks.
Connect your video monitor to the HDMI OUT or
COMPONENT VIDEO MONITOR OUT jacks.
—
This unit outputs the video signals not
supported by the video monitor connected
to the HDMI OUT jack.
Select “VIDEO” in “INITIALIZE” to reset the video
parameters.
Set “MONITOR CHECK” to “YES”.
PURE DIRECT mode is active.
Turn off the PURE DIRECT mode.
Set “Pure Direct” to “Audio + Video”.
Non-standard video signals are input.
Short message
displays do not
appear on the video
monitor.
“Short Message” is set to “Off”.
Set “Short Message” to “On”.
The sound suddenly
goes off.
The protection circuitry has been activated
because of a short circuit, etc.
Check that the speaker impedance setting is correct.
Check that the speaker wires are not touching each
other and then turn this unit back on.
—
The sleep timer has turned off this unit.
Turn on this unit, and play the source again.
—
Sound is heard from
the speaker on one
side only.
Incorrect cable connections.
Connect the cables properly. If the problem persists,
the cables may be defective.
The speaker level settings are incorrect.
Adjust “Level” settings.
Only the center
speaker outputs
substantial sound.
When playing a monaural source with a
CINEMA DSP program, the source signal
is directed to the center channel, and the
front and surround speakers output effect
sounds.
No sound is heard
from the center
speaker.
“Center” in “Configuration” is set to
“None”.
Set “Center” to “Small” or “Large”.
No sound is heard
from the presence
speakers.
This unit is in the “STRAIGHT” mode.
Press
N
STRAIGHT
to turn off the “STRAIGHT”
mode.
You are using a source or program
combination that does not output sound
from all channels.
Try another sound field program.
No sound is heard
from the surround
speakers.
“Surround” in “Configuration” is set to
“None”.
Set “Surround” to “Small” or “Large”.
This unit is in the “STRAIGHT” mode
and a monaural source is being played
back.
Press
N
STRAIGHT
to turn off the “STRAIGHT”
mode.
The surround speakers are connected to
the SURROUND BACK speaker
terminals.
Connect the surround speakers to the SURROUND
speaker terminals.
Problem
Cause
Remedy
See
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