115
En
Troubleshooting
AD
DITIONAL
INFO
RMA
T
ION
English
No sound is heard
from the subwoofer.
“Bass Out” in “Configuration” is set to
“Front” when a Dolby Digital or DTS
signal is being played.
Set “Bass Out” to “SWFR” or “Front + SWFR”.
“Bass Out” in “Configuration” is set to
“SWFR” or “Front” when a 2-channel
source is being played.
Set “Bass Out” to “Front + SWFR”.
The source does not contain low-
frequency signals.
No sound is heard
from the surround
back speakers.
“Surround Back” in “Configuration” is set
to “None”.
Check whether “Surround” is set to “Small” or
“Large” and configure “Surround Back” properly.
While this unit is in the CINEMA DSP 3D
mode, no sound is output at the surround
back speakers.
The audio input
sources cannot be
played in the desired
digital audio signal
format (Desired input
source indicator or
decoder indicator in
the front panel
display does not light
up).
The connected component is not set to
output the desired digital audio signals.
Make an appropriate setting following the operating
instructions for your component.
—
Audio input jack select is set to
“ANALOG”.
Set the audio input jack select to “AUTO”.
A humming sound is
heard.
Incorrect cable connections.
Connect the audio cables firmly. If the problem
persists, the cables may be defective.
—
No connection from the turntable to the
GND terminal.
Connect the grounding cable of the turntable to the
GND terminal of this unit.
The volume level is
low while a record is
being played.
The record is being played on a turntable
with an MC cartridge.
Connect your turntable to this unit through an MC-
head amplifier.
The volume level
cannot be increased,
or the sound is
distorted.
The component connected to the AUDIO
OUT (REC) jacks of this unit is turned
off.
Turn on the power of the component.
—
A source cannot be
recorded by the
recording component.
The audio source connected to the MULTI
CH INPUT jacks of this unit cannot be
recorded.
A given input source is not output at the
same output channel (e.g. DVR IN to
DVR OUT).
Connect the recording component to another channel
that is not being used for connecting the source
component.
You are trying to record a DTS source.
(DTS signal is a digital bitstream.
Attempting to record the DTS bitstream
digitally will result in noise being
recorded.)
Make a setting so that the analog signal will be output
from your DTS-compatible player and then connect
the DTS-compatible player to the AUDIO IN jacks
while the recording component is connected to the
analog AUDIO OUT (DVR, VCR or MD/CD-R)
jacks.
An audio source
cannot be recorded by
the digital recording
component connected
to the DIGITAL
OUTPUT jacks.
The audio source component is not
connected to the DIGITAL INPUT jacks.
Connect the audio source component to the DIGITAL
INPUT jacks.
Some components cannot records Dolby
Digital or DTS sources.
You are trying to record an audio source
input at the DOCK terminal by the digital
recording component connected to the
DIGITAL OUTPUT jacks.
Connect the recording component to the analog
AUDIO OUT (DVR, VCR or MD/CD-R) jacks.
Problem
Cause
Remedy
See
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