4
Troubleshooting
Error Messages
Thermo Scientific
DXRxi User Guide
183
Check each of these items and then restart Align/Calibrate. If that doesn’t fix the problem,
cycle the power on the computer and the instrument (turn the power switch on the power
strip off and back on and then hold down the instrument power button for 3 seconds) and
then restart the OMNICxi software and run Align/Calibrate. If the problem persists,
(laser shutter may be broken or its cable has failed).
Poor quality align/calibrate spectra
The align/calibrate process is unable to align or calibrate the instrument due to poor quality
spectral data. One of the following conditions applies:
• Align/calibrate tool pinhole was not in focus before Align/Calibrate was started. (
• Align/calibrate tool is dirty. (
on the tool.)
• Align/calibrate tool is misaligned. (
and is secured by the stage
clip.)
• Align/calibrate tool cable is loose. (Check the cable connection at both ends.)
• Objective is misaligned. (Make sure the 10x objective is rotated into position and engaged
in the detent.)
• Sample compartment door is ajar. (Make sure both doors are tightly closed.)
• Grating is not fully seated or the shutter is closed. (Remove the grating, wipe its bottom
surface with a clean, lint-free cloth, wipe the magnet inside the grating compartment,
and then install the grating and latch the grating door.)
• Filter is not fully seated. (Remove the filter, wipe its bottom surface with a clean, lint-free
cloth, wipe the magnet inside the filter compartment, and then install the filter.)
• Laser is not fully seated. (Remove and reinstall the laser making sure the latch is fully
vertical.)
• If using the fiber optic probe,
check that the fiber optic connections
to the system are
fully seated and not reversed. Ensure the probe is fully seated in the probe alignment tool.
Check each of these items and then restart Align/Calibrate. If that doesn’t fix the problem,
cycle the power on the computer and the instrument (turn the power switch on the power
strip off and back on and then hold down the instrument power button for 3 seconds) and
then restart the OMNICxi software and run Align/Calibrate. If the problem persists,
.
Содержание DXR xi
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