185
LAN
Frequently Asked Questions
Question: Another
manufacturer’s DECT device is not
functioning.
Check whether the DECT device supports the DECT GAP standard.
In the
Configurator
, also make sure
GAP
is set for this DECT device
(
Telephony: Devices: DECT Phones
menu).
Question: The startup procedure
of the DECT base stations take a
long time? What is the reason?
This behaviour may indicate a problem with the reference clock.
Refer also to
What are some of the causes for problems when
sending and/or receiving faxes?
LAN
Question: Why is it not possible to
establish a network connection
with the Comfort Pro S?
Check whether the LEDs for the switch and the PC’s network card
are indicating a connection.
Check the LEDs for the LAN functions of the Comfort Pro S. A green
LED above each LAN port indicates whether the network cable has
been properly connected. A blinking green LED indicates whether
there is any network traffic on the line.
To check whether there is a network connection with your
Comfort Pro S, enter the “ping IP address” command in “Run” in the
Windows Start menu (e.g. ping 192.168.99.254).
Question: How can I determine
the IP address of the
Comfort Pro S?
To find out what the IP address is, enter the code number
*182
on one of the connected system telephones.
The code-number procedure
*183
also displays the
network mask.
Question: The network
connection is functioning, but
nothing is displayed in the
browser.
Enter the complete IP address of the Comfort Pro S along with the
protocol identifier, for example http://192.168.99.254/.
Check whether the browser has been configured for connection
through a proxy server. If so, deactivate the “Connect through proxy
server” setting.
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