172
Configuring the PC Software
Setting up TAPI
N
Note:
You can also install the TAPI driver under Windows 7 and under Windows
Server 2008 R2 (x64). For Windows Server 2008 R2 (x64) an additional runtime
library is required. Download and install the “Microsoft Visual C++ 2008 SP1
Redistributable Package (x64)” from the Microsoft web site under the following URL:
http://www.microsoft.com/downloads/details.aspx?FamilyID=ba9257ca-337f-4b40-
8c14-157cfdffee4e
Installing the TAPI Driver
1.
Call up the start mask from the product CD (see
2. Select
Products
:
Comfort Pro
:
Install TAPI
from the start mask.
3. Follow the programme instructions.
Configuring the TAPI Connection
N
Note:
Under Windows you should log on as the user for whom you want to configure
the TAPI connection.
1.
In the Start menu, select
Settings
:
Control Panel
. Select the
Printers and other Hardware
(with Vista:
Hardware and Sound
) category. Double-click on the
Phone and Modem Options
icon.
2. Change to the
Advanced
tab.
3. From the list of installed driver software, select
Comfort Pro Service Provider
and click on
Configure
.
4. In the following dialogue you will find a list with the configured connections for the user who is currently
logged on. Click on
New
.
5. In the following dialogue you provide information for the new connection. In the
Connection name
box
you can enter a descriptive name for the connection. In the
CTI server
box you must enter the DNS name
or the IP address of the Comfort Pro S. Using the
[…]
button you can search for this in the LAN. In the
boxes
Username
and
Password
you enter the user data of one of the users configured on the
Comfort Pro S. This user must be allocated a system terminal. Confirm your entry with
OK
.
6. The new connection is now configured. Close the opened dialogues with
OK
and
Close
.
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