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Switch authorisation
Telephony
Switch authorisation
The “Switch authorisation” feature enables a user to switch the user group of another terminal for a single call.
The user switching can receive a charge notification at the end of the call.
A typical application is the guest telephone in a hotel: the concierge on duty activates external dialling for a
guest when desired. When the call is finished, the concierge is informed of call duration and relevant charges
with a brief information display.
Configuration
You can configure the “Switch authorisation” feature separately for each company. Configuration is done with
the following steps:
1.
Call the Comfort Pro S communications system
Configurator
. On the introductory page change the
Level
option to
Expert
.
2. Open the
User Manager
:
User groups
menu page. Click on the
New
button. Enter a designation into the
Group name
field (e. g. “Guest external seizure”) and select an existing group as a template. Confirm with
Apply
.
3. Then click on the
Change
button. Then select the desired
Company
. Configure the external authorisation
and recording to
Connection data
as desired. Activate the
Immediate External line seizure
option as
desired. Deactivate the
Switch authorisation
option to prevent authorisation from being activated for an
additional call in an unauthorised manner. Confirm with
Apply
.
4. Click on the user group for the user who is to execute the “Switch authorisation” feature. Activate the
Switch authorisation
option. Confirm with
Apply
.
5. Open the
Telephony
:
Extended
:
Companies
menu page. Click on the header of the company desired
(default: “Company 1”).
6. Under the
Switch authorisation
header, select the
User group
temporarily active due to switching (e. g.
“Guest external seizure”). Activate the
Notify at end of call
option as desired. Confirm with
Apply
.
Devices to be switched (“guest telephones”) are generally configured in a user group without external
authorisation. If desired, you can decline to assign these terminals to a user. In this case, the “Guests” user
group is automatically assigned.
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