90
TROUBLESHOOTING
Reception problems
Telephone problems
Problem
Cause and solution
Page
Reception does not take
place at the specified time.
The machine's clock is not set to the correct time.
→
Set the clock to the correct time.
operation manual for
copier
Printing does not take place
after reception.
A message appears in the display instructing you to
add toner or paper.
→
Restore printing capability as instructed by the display
message. Printing will begin.
87
A received image prints out
blank.
The wrong side of the original was scanned in the
transmitting machine.
→
Check with the operator of the transmitting machine.
-
The received image is faint.
The original is faint.
→
Ask the other party to resend the document using a
suitable exposure setting.
-
The received image is
distorted.
The line conditions were poor due to thunder or
other reason.
→
Ask the other party to send the document again.
-
A ringing sound is not made.
The ringer volume has been turned off.
→
Set the ringer volume to low, medium, or high.
99
Problem
Cause and solution
Page
The line and dialing sounds
cannot be heard clearly
through the speaker.
The speaker volume is set to low.
→
Change the volume to medium or high.
99
No ringing sound
The ringer volume has been turned off.
→
Set the volume to low, medium, or high.
99