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Step 1: Software Installation
4.
Locate the line that reads
ReportDispatcherPort=6992
. This is
the default TCP port to which the Usage Manager connects when
initiating a data communication socket with the Report Server. If this
port is in use by another application or device, replace 6992 with the
applicable port number.
The RMI server host name for the ETM Report Server must resolve to a
fully qualified domain name. The RMI server host name is determined by
entries in the following configuration file, located in the ETM System
installation directory:
Solaris
ETMReportServer.cfg
Windows
ETMReportService.cfg
By default, the following parameters are included to resolve the RMI server
host name:
-C-Djava.rmi.server.useLocalHostName=True
-J-Djava.rmi.server.useLocalHostName=True
For most computers, these parameters will resolve the fully qualified
domain name. However, in some cases, they will resolve to the IP address
of the computer instead (typically when the computer is not part of or not
logged in to a domain). In this case, replace the parameters
-C-Djava.rmi.server.useLocalHostName=True
-J-Djava.rmi.server.useLocalHostName=True
with
-C-Djava.rmi.server.hostname=<
the.hostname.com>
-J-Djava.rmi.server.hostname=
<the.hostname.com>
where
<the.hostname.com>
is replaced with the correct, fully qualified
domain name or IP address for the host.
To determine whether the host name will resolve correctly on
Windows
At a command prompt, type:
ipconfig /all
If the Host Name field returned contains a fully qualified domain name,
the host name will resolve correctly. If the Host Name field contains
only the host name, and then you must use the
-Djava.rmi.server.hostname parameter instead.
Edit the Report
Server
Configuration File
