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Step 3: ETM® System Configuration
The specific format of SMDR/CDR data differs widely between PBXs. To
successfully correlate SMDR data with calls, the ETM Server requires an
SMDR parse file
specific to the SMDR format in use. SecureLogix
Corporation has defined SMDR parse files for a number of formats. These
files are located in the ETM Server installation directory at
. If the correct SMDR
parse file for the format used is not available, see "Defining an SMDR Parse
File" in the
ETM
®
System Technical Reference
for detailed instructions for
defining a new file.
Access codes can also be extracted from SMDR and correlated with listings
in the ETM Directory. Before you can modify the
Associated Access
Code Set
in the
Switch Properties
dialog box, you must define an
Access Code Set in the Directory Manager. See ―Access Code Sets‖ in the
ETM
®
System User Guide
for instructions for defining an Access Code Set.
To supply SMDR processing information
1.
In the
Telco Configuration
subtree, right-click the Switch, and then
click
Edit Switch
. The
Switch Properties
dialog box appears.
CDR Parse Files
Extracting
Access Codes
Supplying SMDR
Processing
Information
