A Word About Static Discharge
Throughout the many procedures in this Engineering Manual, please observe all static discharge precautions.
Caution
— Avoid handling the switcher circuit boards in high static environments such as carpeted
areas, and when synthetic fiber clothing is worn. Touch the frame to dissipate static charge before
removing boards from the frame, and exercise proper grounding precautions when working on circuit
boards.Exercise proper grounding precautions when working on circuit boards.
Warranty and Repair Policy
Ross Video Limited (Ross) warrants its switchers and related options, to be free from defects under normal use and
service for a period of ONE YEAR from the date of shipment. Fader handle assemblies are warranted for the life of
the product. If an item becomes defective within the warranty period Ross will repair or replace the defective item,
as determined solely by Ross.
Warranty repairs will be conducted at Ross, with all shipping FOB Ross dock. If repairs are conducted at the
customer site, reasonable out-of-pocket charges will apply. At the discretion of Ross, and on a temporary loan basis,
plug in circuit boards or other replacement parts may be supplied free of charge while defective items undergo
repair. Return packing, shipping, and special handling costs are the responsibility of the customer.
Software upgrades for switchers may occur from time to time, and are determined by Ross Video. The upgrades are
posted on the Ross Video website, and are free of charge for the life of the switcher.
This warranty is void if products are subjected to misuse, neglect, accident, improper installation or application, or
unauthorized modification.
In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential damages
(including loss of profit). Implied warranties, including that of merchantability and fitness for a particular purpose,
are expressly limited to the duration of this warranty.
This warranty is TRANSFERABLE to subsequent owners, subject to Ross’ notification of change of ownership.
Environmental Information
The equipment that you purchased required the extraction and use of natural resources for its production. It may
contain hazardous substances that could impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need for the extraction
of natural resources, Ross Video encourages you to use the appropriate take-back systems. These systems will reuse
or recycle most of the materials from your end-of-life equipment in an environmentally friendly and health
conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your local or regional
waste administration.
You can also contact Ross Video for more information on the environmental performances of our products.
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