OPW M00-051.00 FSC3000, Руководство по настройке через командную строку

Страница: 165 / 181

16.6.3 Network “Unable to Process” Result Codes
When network transactions cannot be processed, one of these conditions may be the resulting problem. The
associated result code is displayed at the end of an “Unable to Process: xx” message. In most cases the
driver should be able to re-swipe the card to complete the authorization process.
The short text description is displayed with failed transactions, from the “SHOW TRANSACTION” command.
Code
Short
Text
Cause
Code
Short
Text
Cause
0 NO ERROR
Network connection failed or was never established based on any
known error conditions
1
BAUD 300
ERROR Modem connected at baud rate not configured for use with specific
network. Check communication parameters.
3
NO
CARRIER
Line answered, but modem could not establish connection
4
ERROR IN
FORMAT
Connection was established, but network rejected the authorization
request packet due to corrupted data and/or invalid packet checksum.
Possible poor line condition (line noise)
5
BAUD 1200
ERROR Modem connected at baud rate not configured for use with specific
network. Check communication parameters.
6
NO DIAL
TONE
Modem never detected a Dial Tone – Check phone line or connection.
7 BUSY Modem returned an error, indicating the dialed number is busy.
8 NO ANSWER
Modem dialed but time-out from “No Answer†– Check
primary/secondary phone numbers are correct on fleet table.
10
BAUD 2400
ERROR Modem connected at baud rate not configured for use with specific
network. Check communication parameters.
11
TIMEOUT
NO ANSR FSC no answer time-out. Used as failsafe for result code 8, in case
modem time-out does not fire.
12
MODEM NOT
CNFGD
Result code could occur if no response is seen from modem after the
communication parameters have been sent. Check modem is powered
and/or connected to FSC.
13
NO
CONNECT
NTWK
Indicates that the modem has established a connection (with DCD
high), but an ENQ was never received from network. ENQ wait period
is 30 seconds for modem and 15 seconds for device server. Note:
under device server operation, this result can be displayed without
a valid connection being established.
14
NO PHONE
or ID
No phone or site ID is not configured for the specific network.
15
NTWKS
EXHAUSTED Usually indicates that a connection was previously established for
the current transaction, but was lost and cannot be re-established.
16
NO MODEM
RES. Modem had been previously configured, but currently non-responsive
to standard AT commands. Check modem.
17
<EOT>
FROM NTWK Network sent an EOT and terminated the connection before completion.
This could occur if the FSC NAKs three bad packets from network.
Doc. No.: M00-051.00 Rev.: 10
Page 165 of 181