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Printing System
2
Printer error
If printing troubles develop, the Status Window dialogue box will be displayed. Information regarding
the cause of the trouble as well as directions for resolving it may be found under the Status tab and
the Status Overall tab.
The information found under the Status Overall tab will indicate whether you can resolve the trouble
yourself or it is necessary to call for service.
•
Status
tab
If printing troubles develop, information regarding the cause of the trouble as well as directions
for resolving it, as well as the status of the print job, the job name and the number of copies will
be displayed.
•
Status Overall
tab
This tab consists of 3 group boxes: the Information box, the Call for service box and the
Operator call box.
The amount of memory installed in the printer for printing purposes is displayed in the
Information box. If printing troubles develop, information about the trouble is indicated by
check marks in the Call for service and Operator call boxes. The information presented in
these two boxes will indicate whether you can resolve the trouble yourself or that it is
necessary to call for service.
If there is a check mark next to any of the error items listed in the Call for service box, contact
your service representative, an authorised service centre or the place of purchase.
●
Errors which can be resolved by the operator.
Troubles which are indicated by a checked mark in the Operator call box can be resolved as follows.
• Paper JAM
Paper has jammed in the printer. Follow the procedure in “When paper jams”, page 86, and
remove the jammed paper.
• Paper Empty or Paper Misfeed
There is no paper on the paper table or the paper was not fed properly. Set paper on the paper
table or follow the procedure in “When paper jams”, page 86, and remove the jammed paper.
• Cover open
The printer is open. Close it securely.
• Complex data error
The printer cannot handle the amount of data being sent by the computer. Change the printing
resolution setting to 300 x 300 dpi. If this error persists, contact your service representative, an
authorised service centre or the place of purchase.
• Communication Error
An error has occurred in communication between the printer and the computer. Make sure the
parallel cable is attached to both ports securely. If communication errors persist, replace the
cable.
Содержание OFX 5500
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