6. TROUBLE SHOOTING
88
2.
Cannot refer to printer settings or change them with Telnet.
Can log in with Telnet. USER name and PASSWORD unnecessary.
(For both, press RET key.)
NO
Is login to prompt user to input USER name displayed?
NO
Is Ope Pane menu Frame Type set to AUTO or Ether2 ?
NO
Set to AUTO or Ether2 .
Are IP address/Sbunet mask set correctly? (both PRINTER and HOST)
NO
Set IP address/Subnet mask correctly.
When ROUTER exists between HOST and PRINTER, is ROUTER
setting correct?
NO
Set ROUTER correctly. Or
Access PRINTER from HOST which does not go through ROUTER.
When ROUTER exists between HOST and PRINTER, is Default Gateway
setting correct?
NO
Set Default Gateway correctly. (Both PRINTER and HOST)
Less than 2 Telnets are connected simultaneously.
NO
Is access to the printer requested simultaneously from Web and SNMP
(Okiview)?
This printer cannot be accessed from Telnet Web/SNMP
simultaneously. Halt Web/SNMP access. No need to end
Browser or OkiView.
NO
Has an abnormality (excessive traffic, etc) occurred on network?
YES
Find the source of the problem and bring back the normal state.
NO
Resond to PING?
NO
Refer to Section Common of Trouble Shooting.
Did you enter root for login:? If you specify root , Password is needed.
YES
Enter some string other than root for login:.
NO
Printing a job or receiving a job?
Sometimes, response is not good when a job is being printed or received.
Is item(s) set with SET XX actually reflected?
NO
Telnet actually reflects the item that you have set after you log out Telnet.
End
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
NO
