Lucent Technologies CentreVu Supervisor, Руководство по установке и началу работы

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CentreVu Supervisor Version 8 Installation and Getting Started
GL-9
Real-Time
Reports Display current ACD call activity on agents,
splits/skills, trunks, trunk groups, vectors, and
VDNs for the current or previous intrahour
interval. Current intrahour interval real-time
reports are constantly updated as data
changes during the interval. Previous
intrahour interval real-time reports show data
totals for activity that occurred in the previous
intrahour interval.
Registry The system-wide depository of information
supported by
Windows
. The registry contains
information about the system and its
applications, including clients and servers.
Report
Designer A
CentreVu
Supervisor feature that enables
users to design their own reports.
Report
Wizard A CentreVu Supervisor feature that delivers
user assistance, by way of a wizard, to quickly
and easily generate new customized reports.
The wizard provides instructional help that
guides the user through a series of tasks that
create a new customized report. Report
Wizard is a supplement to Report Designer.
Run A
Windows
command that lets you execute a
program, such as Supervisor installation.