Lucent Technologies CentreVu Supervisor, Руководство по установке и началу работы

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CentreVu Supervisor Version 8 Installation and Getting Started
Performing CMS Operations
Running an Operation
6-4
1. Select an operation from the Operations list box.
2. From the ACD drop-down list, select the ACD for which you want to
perform the operation, as shown below:
3. Select OK in the Dictionary window.
4. The operation input window appears. The inputs required will vary,
depending on which operation you are running.
5. Complete the operation input window.
The following example (from the Commands |Call Center
Administration| Operations tab) shows the possible types of information
that might be required to complete an operation input window.
6. Fill in the input field(s). Input fields are where you specify the information
that you would like to view, add, modify, or delete. Use any of the
following methods:
●
Type in the name or number of the input requested.
●
Use the history list to select an input that you have previously used.
●
Press the Browse button to view all of the available inputs.
1. Input Field(s)
2. History List
3. Browse Button
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