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70

Troubleshooting

Troubleshooting (cont’d.)

Error

Possible Causes

Solutions

• Mouse not detected 
by system

• Mouse cable is not firmly 
connected to the system

• Firmly connect the mouse cable to the USB Mouse 
port on the front panel

• Mouse is not connected to the 
system

• System needs to be reset

• Power off the system (disconnect power cable). 
Firmly connect a USB mouse to the USB Mouse port 
on the front panel of the system. Reconnect the 
power cable to the DC 19V port on the rear panel.

• There is no picture 
on selected channels 
/ camera picture is 
not being displayed

• Camera cables are loose or 
have become disconnected

• Check the camera video cable and connections 
• Disconnect and reconnect the cable at the system 
and at the camera
• Try moving the camera to another channel or use 
another cable

• The image on the 
DVR appears, but 
does not have sound

• Audio cables are loose or have 
been disconnected

• Check the AUDIO connections to the DVR

• Audio channels are disabled in 
the system menu

• Check the Configurations: Main 
Menu

>

Record

>

Audio

• Volume on external speakers 
(not included) is low or off

• Increase volume on external speakers (not 
included)

• A "whirring" noise 
is coming from the 
system

• Fan is active

• The noise means the exhaust fan is working 
normally.

• The system beeps 
at startup

• The beep at startup is normal

• The system beeps 
during motion 
detection

• Motion detection is enabled, but 
the alarm buzzer is activated

• Open the Main Menu and click ADVANCE

• Click ALARM; set the Buzzer to 0s and click 
APPLY

• I am not receiving 
email notifications

• Email notification is disabled

• Open Main Menu

>

Advance

>

Alarm; click EMAIL 

SETUP; under EMAIL select ON

• Default setting is disabled, but 
you have not entered your own 
SMTP information

• If you want to use your own SMTP server, deselect 
the Default box, and enter your SMTP Server 
address, Port, User name, and Password in the 
respective fields

Содержание ECO LH100 SERIES

Страница 1: ...Copyright 2009 Lorex Technology Inc www lorexcctv com LH100 SERIES INSTRUCTION MANUAL English Version 2 0 LOREX ECO H 264 NETWORK READY DIGITAL VIDEO SURVEILLANCE RECORDER MODEL www lorexcctv com ...

Страница 2: ... SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating an...

Страница 3: ...product Consumer Guides and Video Tutorials are available on our web site at www lorexcctv com support If you require further installation assistance please visit www lorexcctv com installation or contact a professional installer Please refer to the Need Help insert for technical support and customer care information Please note that once the components of this product have been unsealed you canno...

Страница 4: ...insert Need Help pour ob tenir de l information sur le service à la cli entèle et le support technique Veuillez constater qu une fois que les com posantes de ce produit ont été retirées de l emballage vous ne pourrez plus retourner ce produit directement au magasin Favor de leer la guía de instalación rápida y la guía del usuario antes de instalar este producto Puede conseguir las guías del consum...

Страница 5: ...rt for technical installation issues support lorexcorp com By Email Customer Care for warranty and accessory sales customerservice lorexcorp com Customer Feedback info lorexcorp com Product Support is available 24 7 including product information user manuals quick start up guides and FAQ s at www lorexcctv com support Online To order accessories visit www lorexcctv com DO NOT RETURN THIS PRODUCT T...

Страница 6: ...s d accessoires appuyez sur l option 1 pour l anglais et ensuite sur les options 2 à 5 nous serions heureux de recevoir vos commentaires à info lorexcorp com pour commander des accessoires visitez www lorexcctv com Veuillez veiller à enregistrer votre produit à www lorexcctv com registration pour recevoir des mises à jour et l information de produit Cerciórese de por favor colocar su producto en w...

Страница 7: ...t replaced by your service technician 7 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the video product 8 Ventilation Slots and openings in the case are provided for ventilation to ensure rel...

Страница 8: ...r can prevent fire electric shock or other hazards 16 Safety Check Upon completion of any service or repairs to this video product ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition 17 Wall or Ceiling Mounting The cameras provided with this system should be mounted to a wall or ceiling only as instr...

Страница 9: ...lity of this product the specifications are subject to change without notice from time to time FCC CLASS B NOTICE Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses ...

Страница 10: ...t Remote Functions View Search Playback Backup and Setup Email alerts with JPEG attachment Microsoft Windows XP Vista compatible Free Lorex DDNS Dynamic Domain Name System service keeps you connected anywhere all the time Requires a high speed Internet connection and router not included Windows Vista is a registered trademark of Microsoft Corporation Other trademarks are the property of Lorex Tech...

Страница 11: ...Savings Time 10 Recording 11 Event Recording 11 Recording Audio 11 Playback 12 Onscreen Playback Controls 12 Managing Passwords 13 Changing Your Device ID and Password 13 Using the Main Menu 14 SEARCH 15 File List 15 Backup 16 Backup File Data 16 RECORD 16 Setting a Recording Schedule 17 Example 17 Mask Field Setup 18 HDD 18 Formatting the Hard Drive 19 Formatting the USB Flash Drive 19 BASIC 20 L...

Страница 12: ...CORDING 30 Sub Menu 30 PTZ Control 30 Taking Screen Captures 31 Playback 31 Search 32 Remote Backup 32 Remote Setup 33 RECORD 33 SCHEDULE 33 ALARM 34 MOTION GRID 34 PTZ 35 NETWORK 35 DDNS 36 SETTINGS 37 Setting a Network Password 37 HOST INFO 38 Appendix A System Specifications 39 Appendix B Setting up Local and Remote Viewing 40 What do I need 40 Network Setup Remote Access Overview 41 Connecting...

Страница 13: ... the Hard Drive 57 Replacing the Hard Drive 58 Formatting the Hard Drive 59 Appendix I Connecting Audio 60 Appendix J Converting Files to AVI 61 Appendix K Playback Software 62 Installing the Player 62 Using the Player Software 63 Appendix L Mobile Phone Instant Viewing 64 Enable Mobile Viewing on the System 64 Installing the Mobile Viewing Application 65 Connecting To Your Cameras 66 Appendix M M...

Страница 14: ... GUIDE DOCUMENTATION CD ECO DVR USB MOUSE ETHERNET CABLE REMOTE CONTROL HARD DRIVE SIZE NUMBER OF CHANNELS AND CAMERA CONFIGURATION MAY VARY BY MODEL PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM INCLUDING ALL COMPONENTS SHOWN ABOVE ...

Страница 15: ... to slow playback speed by 1 2 1 4 1 8 0 Press to increase forward playback speed 1X 2X 4X 5 MENU EXIT Press to open close the main menu 6 Navigation OK Press the Navigation buttons to perform the following OK PTZ In menus press to confirm selections in PTZ mode press to change the navigation buttons to control the connected PTZ camera not included S Press to move cursor up in PTZ mode press to pa...

Страница 16: ...r 19V DC 3 42 A power adapter included 6 Alarm block Connection block for external alarm motion devices not included 7 LAN RJ45 Networking port for a 10 100 Base T RJ 45 network cable included 8 VGA Output Connect an external VGA monitor not included 9 Audio Out RCA output for external speakers or other audio devices not included DC 19V IN VIDEO OUT 1 2 1 2 3 4 5 6 7 7 8 8 5 5 3 4 1 2 VIDEO IN AUD...

Страница 17: ...ckup to a USB flash drive Do not connect a USB flash drive to the bottom USB port on the rear panel 2 Use the mouse buttons to perform the following Left Button Click to select a menu option duringliveviewinginsplit screen double click on a channel to view the selected channel in full screen double click the channel again to return to split screen view Right Button ClicktoopentheSub Menu see Using...

Страница 18: ... speed 5X 15X 60X T CH Movecursorinmenusdown Channeldown OK In menus press to confirm selections during playback and preview press to view system information 9 In menus press to adjust values 10 RECORD Press to start manual recording 11 STOP Press to stop manual recording 12 EXTRA Open the system menu 13 Playback controls Increase reverse playback speed 1X 2X 4X Press to start playback Press to in...

Страница 19: ...ress and hold the POWER button on the front panel or remote control until the prompt closes The system enters standby mode 2 Press and hold the POWER button on the front panel or remote control until the system beeps The system will begin powering up Password Figure 3 0 Initial startup screens ATTENTION By default passwords are disabled on the system You do not need to enter a password when access...

Страница 20: ...m OW Overwrite will also appear in this display if the function is enabled 2 Channel Title Displays the customizable name for the channel 3 Record Status Displays the current recording status of the system R recording C continuous normal recording M motion recording A alarm recording 4 Channel number Displays channel number Figure 4 0 Live viewing with onscreen display 3 4 1 2 ...

Страница 21: ...U Opens the main system menu KEYLOCK Locks buttons on the front panel CHN SWITCH Select type of split screen display VIDEO SEARCH Open the Search Menu to view recorded video PTZ Opens the PTZ control menu MUTE Mute listen in audio on the system MANUAL REC Start manual recording STOP REC Stop manual recording 3 To close the Sub Menu click anywhere onscreen PTZ cameras are not included with the syst...

Страница 22: ...n or field such as the User ID and Password fields The Virtual Keyboard opens 2 Click 0 9 to enter the desired digit 3 Click 123 to switch between numerals upper and lowercase letters and other characters only for certain options 4 Click to Backspace Delete NOTE The buttons will turn from orange to white when you select the button with the mouse cursor 5 Click to enter confirm and close the Virtua...

Страница 23: ...s Time 4 Click MODIFY DATE AND TIME Click CLOSE in the confirmation window 5 Click APPLY The new date and time are saved Daylight Savings Time To set daylight savings time 1 Under DST select ON DST options appear 2 Under DST MODE select one of the following CUSTOM Set customized start and end times for DST go to step 4 DEFAULT The Default setting will apply DST from the second Sunday of March to t...

Страница 24: ...an also record audio for each channel 4 or 8 audio channels depending on your respective model To enable audio recording 1 Connect the BNC video cable from the camera to one of the BNC ports on the rear panel of the system For example connect the camera to BNC port 1 2 Connect the RCA audio cable from the camera to the corresponding audio channel Following the example in step 1 you would connect t...

Страница 25: ...o view the video Playback begins 8 Move the mouse slightly to display the onscreen playback controls You can also use the playback control buttons on the remote control or front panel of the system For more information on using the Search Menu see SEARCH on page 15 Onscreen Playback Controls To use the onscreen playback controls 1 Click the VCR like controls to play pause fast forward rewind and s...

Страница 26: ...de DEVICE ID and enter a 6 digit numerical Device ID using the Virtual Keyboard mouse only For example change the ID to 000010 2 Under PASSWORD select ENABLE 3 Click the field beside USER PASSWORD to enter a 6 digit numerical password using the Virtual Keyboard mouse only Re enter the password in the corresponding field 4 Click the field beside ADMIN PASSWORD to enter a 6 digit numerical password ...

Страница 27: ...rding parameters quality resolution set record modes and enable disable audio recording 3 HDD Display hard drive status and format the internal hard drive of the system 4 BASIC Open the Basic Setup Menu which lets you set the system language date and time Device IDs and passwords and configure audio and video settings 5 ADVANCE Opens the Advanced Setup Menu which lets you view system info configur...

Страница 28: ...ote control or front panel to control playback NOTE For details on Playback see Playback on page 12 File List Use the File List sub menu to see a detailed list of all the recorded video on your system To open the File List 1 From the Search Menu click SEARCH to search the system for recorded video 2 Click FILE LIST at the bottom of the menu The File List menu opens To use the File List 1 Under TYP...

Страница 29: ...flash drive during backup 6 If backup is successful click CLOSE in the confirmation window and then remove the USB flash drive NOTE If there is not enough space on the USB flashdrive thesystemwilldisplaythefollowing Space is not enough Backup File Data The system will create a folder on the USB flash drive named RecordFile The files are saved as 264 files RECORD Configure record parameters enable ...

Страница 30: ...to copy the schedule of one day to another For example if you want your schedule for Monday to be the same on Wednesday under FROM select MON under TO select WED and then click COPY 7 Click SAVE 8 Click EXIT in each menu until all windows are closed Example You want your system to record continuously on all channels from 9 AM to 5 PM Monday to Friday You also want Alarm Motion recording from 5 PM ...

Страница 31: ...APPLY Click CLOSE in the confirmation window 7 Click EXIT in all menus until all windows are closed HDD Displays essential information about the system s internal hard drive and lets you format the internal HDD and external USB flash drive not included The HDD menu displays the following HDD STATUS The system will display OK for normal operation SIZE Thesize ingigabytes oftheinternal hard disk dri...

Страница 32: ...drives Formatting the USB Flash Drive Use a USB flash drive to backup recorded video and upgrade the system s firmware You should always format the USB flash drive you intend to use with the system NOTE Not formatting the USB flash drive may result in improper functionality To format the USB flash drive 1 Connect a USB flash drive to the top USB port on the front panel of the system 2 Open the Mai...

Страница 33: ... mouse only POSITION Reposition the channel title select TOPLEFT BOTTOMLEFT TOPRIGHT BOTTOMRIGHT or OFF If OFF the title will not be displayed for the selected channel COLOR Adjust CHROMTICITY LUMINOSITY CONTRAST and SATURATION for the selected channel PREVIEW TIME Select ON OFF to show hide the date and time during live viewing RECORD TIME Select ON OFF to show hide the date and time during playb...

Страница 34: ... the confirmation window 5 Click EXIT in all menus until all windows are closed ADVANCE Use the Advanced Setup menu to configure alarm settings motion detection mobile surveillance PTZ settings and network settings The Advanced Setup menu contains the following sub menus Alarm Info MD Mobile System PTZ and Network ALARM Use the Alarm menu to configure alarm and email settings NOTE External alarm d...

Страница 35: ...riggered events on the system To setup email notification 1 Under EMAIL select ON 2 Under SSL select OFF NOTE SSLdealswithencryption Onlyadvanced users should enable this option 3 Under SMTP PORT enter the SMTP port of your email server 4 Under SMTP enter the SMTP address of your email server For example smtp connection ca 5 Under SEND EMAIL enter the sender email address 6 Under SEND PW enter the...

Страница 36: ...u 6 Click APPLY Click CLOSE in the confirmation window 7 Click EXIT in all menus until all windows are closed NOTE You can disable the buzzer in the Alarm menu See ALARM on page 21 MOBILE Send alerts to your Windows Mobile enabled touch screen smart phone Windows Mobile 6 0 or greater is required NOTE Currently mobileviewingissupportedby Windows Mobile only To configure mobile notification setting...

Страница 37: ... SURE in the prompt The system will perform a soft reset and load to a live split screen view Upgrading Firmware Your system will periodically need firmware updates to ensure optimal performance Visit www lorexcctv com to check if upgrades are available for your system To upgrade firmware 1 Download the latest firmware update for your system from www lorexcctv com 2 Copy the firmware file to an em...

Страница 38: ...yboard Refer to your PTZ camera s instruction manual for further details 8 Click APPLY Click CLOSE in the confirmation window 9 Click EXIT in all menus until all windows are closed NETWORK Use the Network Setup menu to configure your network and DNS settings To configure network settings 1 Under TYPE select DHCP default PPPoE or STATIC If DHCP go to step 5 If PPPoE go to step 2 If STATIC go to ste...

Страница 39: ... WAN settings Enter the Primary or Secondary DNS address in the MANUAL DNS field on your system DDNS SETTINGS Lorex provides a free DDNS service for use with your DVR A DDNS account allows you to set up a web site address that points back to your Local Network NOTE You must register for Lorex s free DDNS service prior to configuring DDNS settings Visit http lorexddns net to register To configure D...

Страница 40: ...ake sure your PC meets or exceeds the following system requirements Description Requirement CPU Pentium 4 or above Operating System Windows XP Vista Memory 256 MB RAM or greater Video 16 MB of video memory Network LAN 10 100 BaseT Network Network WAN 384 Kbps upstream High speed Internet service is recommended when using DVR Netviewer Browser Internet Explorer 6 or later Media Player Windows Media...

Страница 41: ...s bar enter the IP address of your system i e 192 168 3 97 For details on how to find your IP address see How do I find my IP and MAC addresses on page 42 2 You must install the ActiveX in order to access your system Click the attention bar at the top of the main page and select Install ActiveX Control DVR Netviewer will reset 3 In the warning box click Install The login page appears 4 Leave the p...

Страница 42: ...orner 5 PTZ Control PTZ control for any connected PTZ cameras not included 6 Functions Click the icons to show hide channels take screen captures and record 7 Display Modes Click the icons to view channels in single channel full screen quad and split screen configurations 8 Volume Mute Select a channel outlined in red and then click the bars to increase decrease volume click the icon to mute unmut...

Страница 43: ...eillance software To record video to your PC From Live Viewing click to start stop manual recording to your PC on ALL channels NOTE You will record video to your PC regardless of the recording mode on the system itself By default recorded files are saved in C DVR ip_address Record Sub Menu Right click any channel to open the sub menu The sub menu contains the following options Open Window Close Op...

Страница 44: ...iew the recorded files for the current month NOTE Normal recording is indicated by a clock icon alarm recording alarm loss and motion events are indicated by an exclamation mark icon 3 Double click a file from the File List to playback the file in the main screen The icon in the file list changes to X Control playback using the buttons at the bottom of the main screen The purple bar indicates the ...

Страница 45: ...y menu in the remote surveillance software To backup files remotely 1 Click REPLAY at the top of the main screen 2 Select a date s on the calendar and click REFRESH 3 Double click a file from the File List to begin playback 4 Click BACKUP Backup begins to C DVR ip_address Backup NOTE If you playback a file you must wait for the file to load before backing it up otherwise you may receive an error m...

Страница 46: ...sly whenever the system is restarted if you select TIMER RECORD you can click SCHEDULE to program a recording schedule SCHEDULE TIMER RECORD must be selected Click DEFAULT to restore factory settings Click APPLY to save your changes and then click OK in the confirmation window SCHEDULE To enter a recording schedule remotely 1 Click SETUP at the top of the main screen The Record menu opens by defau...

Страница 47: ...urned off HDD LOSS Select ON OFF to enable disablethealarmistheinternalharddrive is damaged or incurs failure ALARM MANAGE Configure the following OUTPUT Set the time in seconds for the buzzer to sound when an alarm is triggered 0s 10s 20s 40s or 60s POSTREC Setthetimeforthesystemtorecord after an alarm is triggered 30s 1min 2min or 5min Click APPLY to save your settings and then click OK in the c...

Страница 48: ...and then click OK in the confirmation window NETWORK The Network tab allows you to configure your IP and DDNS settings To open Network setup Click SETUP at the top of the main screen and then click NETWORK To configure IP settings 1 Under TYPE select DHCP default PPPoE or STATIC If DHCP go to step 5 If PPPoE go to step 2 If STATIC go to step 3 NOTE DHCP allows you to quickly connect to your networ...

Страница 49: ...xddns net to register for Lorex s free DDNS service For more details on setting up a free Lorex DDNS account see Setting Up DDNS Service on page 44 To change DDNS settings 1 Under DDNS select ON 2 Under SERVICE select LOREX 3 In the HOST NAME field enter only the first portion of your DDNS domain from the confirmation email For example if your domain name is tomsmith lorexddns net you only need to...

Страница 50: ...ER ClickAPPLYtosaveyoursettingsandthen click OK in the confirmation window Setting a Network Password By default the system is designed to allow you to use your system password if enabled as your network password for remote surveillance If desired you can set a Network Password only for use with the Remote Surveillance Software To set a Network Password 1 Under IE PASSWORD ENABLE select ON 2 Enter...

Страница 51: ...ion about the status of your system HDD Status The bar will fill from left to right to indicate the storage space used on the HDD Recording hours available based on current settings Firmware version MAC address the physical address of your system on your network Figure 32 0 Host Info menu ...

Страница 52: ... Linux embedded Backup USB Default USB memory flash drive Back up file formats H 264 special formats Compression H 264 Recording resolutions 360x240 Recording speed 360x240 240fps NTSC 360x288 200fps PAL Record Scheduling Daily Weekly adjust specific Hr per channel Pre Postalarmrecording MAX 1 minutes Post Playback Single channel Alarm inputs 8 x voltage inputs programmable as NC NO Alarm outputs 1 x...

Страница 53: ...rnet Explorer The default IP address of the system is 192 168 3 97 NOTE Experience with routers and networking are recommended if configuring the network functions of the system What do I need DVR System PC with Internet Explorer 6 or later NOTE A router not provided with the system and a High Speed Cable or DSL Internet connection for remote viewing outside your network ROUTER Not Included INTERN...

Страница 54: ...ount at http lorexddns net 5 Enable DDNS on your system log in locally and then power off and power on your system Use the Networking Checklist on page 47 to confirm you have completed all the necessary steps of the networking process Connecting to a Network To connect to a network 1 Power off your system by disconnecting the power cable from the rear panel 2 Connect an Ethernet cable included to ...

Страница 55: ...rear panel of the system To find your IP address and MAC address 1 Press the OK button on the front panel The System Information menu opens Here you will find your IP address and MAC address 2 Press the OK button to close the menu Finding Your External IP Address If you wish to find your external IP address you can use a third party website such as www showmyip com Your external IP address can als...

Страница 56: ...NETWORK EXAMPLE When a computer on the Internet needs to send data to your internal network it sends this data to the external IP address of the router The router then needs to decide where this data is to be sent to This is where setting up Port Forwarding becomes important Port Forwarding tells the router which device on the internal network to send the data to When you set up port forwarding on...

Страница 57: ...e the Warranty Information with your purchase details optional 3 Complete the System Information fields Product License Select your product model from the Product License drop down menu e g LH108 Product Code MAC Address The physical address of your product on your network Do not include hyphens dashes URL Request Choose a URL for your DDNS connection i e your name your company or business name or...

Страница 58: ...ion for remote access to your system Record your information below Username Domain name Password Only the first part of the Domain Name is required for setup on the system For example if the full domain sent is tomsmith lorexddns net you only need to enter tomsmith on the system ...

Страница 59: ...only the first portion of your DDNS domain from the confirmation email For example if your domain name is tomsmith lorexddns net you only need to enter tomsmith in the text field 8 Enter your Lorex DDNS user name and password in the respective fields NOTE Obtain this information from the confirmation email after registering for the free Lorex DDNS service 9 Click APPLY Click CLOSE in the confirmat...

Страница 60: ...ow the Media and Web port Open the Main Menu and then click ADVANCE Click INFO Your MAC address appears above the serial number My IP Address is ________________________________________________ My MAC Address is ______________________________________________ I have enabled Port Forwarding on my router Port 80 Port 9000 NOTE For added security we strongly recommend changing HTTP port 80 on the syst...

Страница 61: ... you only need to enter tomsmith in the text field 8 Enter your Lorex DDNS user name and password in the respective fields NOTE Obtain this information from the confirmation email after registering for the free Lorex DDNS service 9 Click APPLY Click CLOSE in the confirmation window 10 Click EXIT in all menus until all windows are closed 11 To ensure your DDNS settings are saved on your system disc...

Страница 62: ...port on your system from 80 to 85 To change the port number 1 Open the Main Menu and click ADVANCE The Advanced Setup menu opens 2 Click NETWORK 3 Under WEB PORT enter 00085 using the Virtual Keyboard 4 Click APPLY and then click CLOSE in the confirmation window 5 Click EXIT The system will prompt you that it must restart Click SURE 6 To confirm that the new port number is saved on your system rep...

Страница 63: ... the IP address of your system immediately followed by 85 no spaces For example http 192 168 3 97 85 3 Enter your system ADMIN password and select LAN NOTE If you have not enabled passwords on the system leave the password field blank 4 Click LOGIN Figure 36 1 Enter 85 at the end of the IP address Figure 36 2 Login with your LAN ID and password ...

Страница 64: ...et your system by disconnecting the power cable from the rear panel of the system Let the system power down for 15 20 seconds and then reconnect the power cable 8 To confirm the DDNS settings have been saved to your system open the Main Menu and click ADVANCE The Advanced Setup menu opens 9 Click NETWORK and then click DDNS SETTINGS If you have not already done so port forward ports 85 and 9000 on...

Страница 65: ...5 no spaces NOTE Obtain your DDNS address from your confirmation email 3 Enter your system ADMIN password and select INTERNET NOTE If you have not enabled passwords on the system leave the password field blank 4 Click LOGIN NOTE If you are having problems connecting using DDNS check that you have port forwarded ports 85 and 9000 on your router If you change Media Port 9000 on your system you MUST ...

Страница 66: ...mera manual for your brand and model of PTZ camera To use a PTZ camera 1 Make sure the camera is properly connected and configured prior to using the PTZ camera 2 From live viewing right click anywhere on the screen to open the sub menu and select PTZ The PTZ control panel opens 3 Click the navigation keys to move the lens 4 Click and drag the slider to adjust panning speed 5 Click to control Zoom...

Страница 67: ...l to the system to trigger alarm recording on the corresponding camera channel when enabled in the Menu Installing a Sensor To connect an external alarm sensor to the system 1 Connect the Signal Cable to the desired Channel number port on the rear panel 2 Connect the Ground Cable to a Ground port on the rear panel DVR SENSOR Not Included GROUND CABLE ALARM CABLE ...

Страница 68: ... the rear panel of the system to connect an external monitor s Monitor out mirrors the entire screen image of your system This is useful if you need to monitor the system from a second location e g a back office DVR EXTERNAL MONITORS BNC Not Included PRIMARY MONITOR VGA Not Included L ...

Страница 69: ...3 4 5 6 7 7 8 8 5 5 3 4 1 2 VIDEO IN AUDIO IN AUDIO OUT VGA RJ45 ALM IN 1 2 3 4 5 6 7 8 Not Included PC Not Included Not Included 8 channel model shown DVR EXTERNAL MONITORS Not Included POWER PTZ CAMERA Not Included BNC CAMERAS VGA MONITOR Not Included AUDIO CAPABLE CAMERA Not Included AMPLIFIED SPEAKERS Not Included SELF POWERED MICROPHONE Not Included ...

Страница 70: ...changing the hard drive Removing the Hard Drive To remove the hard drive 1 Remove the screws from the side panel x2 and rear panel x5 of the cover 2 Gently slide the cover away from the rear panel and lift off 3 Disconnect the power and data cables 4 Remove the screws from the mounting brackets see figure 38 1 5 Gently remove the hard drive from the housing Figure 38 0 Remove cover Figure38 1Disco...

Страница 71: ...e screws x4 to secure the drive to the mounting brackets NOTE The cable from the exhaust fan will be underneath the drive 2 Reconnect the power and data cables Each cable can only be connected one way 3 Replace the cover tucking the lip of the cover at the front panel 4 Replace the screws on the side and rear panels of the cover Figure 38 2 Secure the HDD to the mounting brackets and reconnect the...

Страница 72: ... moments depending on the size of the HDD 5 Once formatting is complete click CLOSE in the confirmation window The system will automatically restart and load to the default live viewing display 6 Open the Main Menu and click HDD to check the status of the hard drive NOTE You will notice that the size of the HDD and the free space are not the same The system uses a portion of the disk space for the...

Страница 73: ...2 Connect an RCA audio out cable to the AUDIO OUT port on the rear panel of the system 3 Right click anywhere on screen and select MAIN MENU 4 Click RECORD 5 Under AUDIO select ENABLE 6 Click APPLY and then click CLOSE in the confirmation window To adjust volume 1 From the MAIN MENU click BASIC 2 Click VIDEO AUDIO 3 Click VOLUME SETUP 4 Click each channel and click and drag the volume slider to in...

Страница 74: ...ouble click to playback the file in the main screen To convert the file 1 With a file selected and played back in the main screen click 264 TO AVI The AVI Convert window opens 2 Under SOURCE FILE click to select the 264 file you wish to convert By default the file you have already viewed in playback should be selected 3 Under DESTINATION FILE click to select the save directory for the converted fi...

Страница 75: ...und on the product page of your system 2 Double click PlaybackSetup exe 3 Click Next 4 Click Next to install the player to the default folder or click Browse to select a new location 5 Click Next to install the Player s shortcuts to the default location or click Browse to select a new location 6 To add a desktop icon select the box and click Next 7 Click Install to continue the installation 8 Clic...

Страница 76: ...d the directory of your saved or backed up files For example C DVR 4 In the Open window set the file type to All Files 5 Select your file and click Open 6 Click to open the playback controls and then click X Playback begins Figure 40 2 Player Software desktop icon For instant playback drag and drop the backup file onto the Player Software desktop icon TIP Figure 40 3 Player Software main window im...

Страница 77: ...le one channel display Supports IP address only Requires a touch screen smart phone Enable Mobile Viewing on the System You must first enable mobile viewing on the system To enable mobile viewing 1 Under MOBILE NETWORK select 3G 2 75G or 2 5G NOTE Contact your cellular provider if you are unsure about the network of your cellular phone 2 Under MOBILE PORT enter your mobile port number by default 1...

Страница 78: ...ion for free from www lorexcctv com the application can be found on the product page of your system The file name is amplayersetup cab 2 Connect and synchronize your Windows Mobile touch screen smart phone to your PC 3 View the files and folders on your phone using Windows Explorer Copy the file amplayersetup cab to the My Documents folder on your phone 4 On your phone select Start File Explorer 5...

Страница 79: ...nder Server enter the IP address of your system 4 Under Port enter the port number of your system by default 100 5 Under Channel select a camera from the drop down menu NOTE You can only view one channel at a time 6 Click OK The Mobile Viewer will connect automatically 7 Use the Channel drop down menu to switch between camera If you are having trouble connecting please check the wireless network c...

Страница 80: ... Touch the App Store icon to open the App store 2 Touch the Search icon on the bottom of the screen Search for Meye Sun and then touch the Search button 3 Touch the FREE button then touch Install to download and install the program The Meye Interface System Requirements Supported Devices iPhone iPod Touch with OS 2 2 or later Storage Space 800KB Optional Software iTunes Main window DVR IP address ...

Страница 81: ...e icon to start the program 2 Touch the Settings button The setting window opens Figure 1 2 3 Under Server Info in the Address field enter your DVR s WAN IP address or a DDNS address In the Port field enter your DVR s port number default is port 100 4 Under Account Info in the User ID field enter admin In the Password field enter admin NOTE You can only view a single channel at a time 5 Touch the ...

Страница 82: ... a power bar or surge protector try bypassing the bar and connecting the power directly to the wall outlet Confirm that there is power at the outlet Connecting the power cable to another outlet Test the outlet with another plugged device such as an electric calculator or phone charger Remote control is not detected by the system Battery in the remote control is drained Install two fresh AAA alkali...

Страница 83: ...have sound Audio cables are loose or have been disconnected Check the AUDIO connections to the DVR Audio channels are disabled in the system menu Check the Configurations Main Menu Record Audio Volume on external speakers not included is low or off Increase volume on external speakers not included A whirring noise is coming from the system Fan is active The noise means the exhaust fan is working n...

Страница 84: ...ur original des droits spécifiques et il se peut que d autres droits variant d un état ou d une province à l autre puissent lui être conférés Obtention du service Si l acheteur a besoin de service pour son produit selon les termes de cette garantie limitée il doit fournir à Lorex une copie de la facture d achat affichant clairement la date et l endroit où le produit a été acheté Sans cette preuve ...

Страница 85: ...ow long an implied warranty lasts so this limitation may not apply to you Some states do not allow the exclusion or limitation of incidental or consequential damages so the above warranty may not apply to you This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state Obtaining Service In order to obtain service please make sure that you h...

Страница 86: ...42 LOREX 1 888 425 6739 See Hear PROTECT PROTECT EVERYTHING THAT MATTERS Warehouse CVC6998HR Office CVC6993R Day Care LW2602 Convenience Store CNC1020 VQ1536HR Restaurant Home Office LW2002B Add wired or wireless cameras to expand the Envelope of Protection for your business your home and your family Drive Way SG7555 Front Door LW1010 Nursery LW2002W Backyard LW2201 ...

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