Toner specks appear on prints
Action
Yes
No
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Contact
The problem is
solved.
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action
Yes
No
Step 1
Reinstall the imaging unit.
a
Remove, and then install the imaging unit.
b
Resend the print job.
Does fog or shading appear on prints?
Go to step 2.
The problem is
solved.
Step 2
Replace the imaging unit, and then resend the print job.
Does fog or shading appear on prints?
Contact
or your
service
representative.
The problem is
solved.
Toner rubs off
Leading edge
Trailing edge
ABC
DEF
Troubleshooting
223