Reinstall missing or unresponsive imaging unit [31.xy]
Try one or more of the following:
•
Check if the imaging unit is missing. If missing, then install the imaging unit.
For information on installing the imaging unit, see the “Replacing supplies” section.
•
If the imaging unit is installed, then remove and reinstall the unresponsive imaging unit.
Note:
If the message appears after reinstalling the supply, then replace the imaging unit. The
imaging unit may be defective or a non
‑
genuine Lexmark supply. For more information, see
genuine Lexmark parts and supplies” on page 162
Remove paper from standard output bin
Remove the paper stack from the standard bin. The printer automatically detects paper removal and
resumes printing.
If removing the paper does not clear the message, then select
Continue
on the printer control panel. For
non-touch-screen printer models, press
to confirm.
Replace cartridge, 0 estimated pages remain [88.xy]
Replace the toner cartridge to clear the message and continue printing. For more information, see the
instruction sheet that came with the supply or see the “Replacing supplies” section of the
User’s Guide
.
Note:
If you do not have a replacement cartridge, then see the “Ordering supplies” section of the
User’s
Guide
or visit
Replace cartridge, printer region mismatch [42.xy]
Install a toner cartridge that matches the region number of the printer.
x
indicates the value of the printer
region.
y
indicates the value of the cartridge region. x and y can have the following values:
List of printer and toner cartridge regions
Region number
Region
0
Global
1
United States, Canada
2
European Economic Area (EEA), Switzerland
3
Asia Pacific, Australia, New Zealand
4
Latin America
5
Africa, Middle East, rest of Europe
9
Invalid
Notes:
•
The x and y values are the .xy of the error code shown on the printer control panel.
•
The x and y values must match for printing to continue.
Troubleshooting
188