Action
Yes
No
Step 2
Reinstall the imaging unit and the toner cartridge.
a
Remove the toner cartridge.
b
Remove the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
c
Install the imaging unit, and then the cartridge.
d
Resend the print job.
Did the gray background disappear from the prints?
The problem is
solved.
Go to step 3.
Step 3
Replace the imaging unit, and then resend the print job.
Did the gray background disappear from the prints?
The problem is
solved.
Contact
Incorrect margins on prints
A B C D
A B C D
A B C D
Action
Yes
No
Step 1
a
Move the width and length guides in the tray to the correct
positions for the paper size loaded.
b
Resend the print job.
Are the margins correct?
The problem is
solved.
Go to step 2.
Troubleshooting
209