Action
Yes
No
Step 5
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Do print irregularities still appear?
Go to step 6.
The problem is
solved.
Step 6
Replace the imaging unit, and then resend the print job.
Do print irregularities still appear?
Contact
or your
service
representative.
The problem is
solved.
Repeating defects appear on prints
Action
Yes
No
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
•
97 mm (3.82 in.)
•
47 mm (1.85 in.)
•
38 mm (1.5 in.)
Is the distance between defects equal to one of the listed
measurements?
Go to step 2.
1
Check if the
distance
between the
defects equal to
80 mm (3.15 in.)
2
Take note of the
distance, and
then contact
or
your service
representative.
Step 2
Replace the imaging unit, and then resend the print job.
Do the repeating defects still appear?
Contact
or your
service
representative.
The problem is
solved.
Troubleshooting
212
