Action
Yes
No
Step 1
From the Paper menu on the printer control panel, check the paper
type, texture, and weight.
Do the paper type, texture, and weight match the paper loaded in
the tray?
Go to step 2.
Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Step 2
Resend the print job.
Does the toner still rub off?
Contact
The problem is
solved.
Uneven print density
Action
Yes
No
Replace the imaging unit, and then resend the print job.
Is the print density uneven?
Contact
The problem is
solved.
Troubleshooting
224