Action
Yes
No
Step 1
a
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
b
Resend the print job.
Is the print still skewed?
Go to step 2.
The problem is
solved.
Step 2
a
Check if you are printing on a paper that is supported by the
tray.
b
Resend the print job.
Is the print still skewed?
Contact
The problem is
solved.
Printer is printing solid black pages
Action
Yes
No
Step 1
a
Reinstall the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage:
Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
2
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Is the printer printing solid black pages?
Go to step 2.
The problem is
solved.
Step 2
Replace the imaging unit, and then resend the print job.
Is the printer printing solid black pages?
Contact
The problem is
solved.
Troubleshooting
217