Chapter 12. Getting information, help, and service
This chapter contains information about help, service, and technical assistance for products manufactured
by Lenovo.
Information resources
You can use the information in this section to access useful resources relating to your computing needs.
Lenovo ThinkVantage Tools
The Lenovo ThinkVantage Tools program provides easy access to various tools to help you work more
easily and securely.
To access the Lenovo ThinkVantage Tools program, click
Start
➙
All Programs
➙
Lenovo ThinkVantage
Tools
.
Help and Support
The Windows Help and Support information system provides you with various help and support information
from Lenovo and Microsoft, such as updating drivers, accessing programs, and accessing user manuals.
To access the Windows Help and Support information system, do one of the following:
• On the Windows 7 operating system, click
Start
➙
Help and Support
.
• On the Windows 8.1 operating system, move the pointer to the top-right or bottom-right corner of the
screen to display the charms. Then click
Settings
➙
Help
.
Safety and Warranty
The
Safety, Warranty, and Setup Guide
that is provided with your computer contains information on safety,
setup, warranty, and notices. The safety information in the
Safety, Warranty, and Setup Guide
provides
information you need to know before setting up and using this product. Read and understand all safety
information provided in the
Safety, Warranty, and Setup Guide
before using this product.
The information in Chapter 1 “Read this first: Important safety information” on page 1 of this
User Guide
provides additional safety information that applies to topics and tasks described in this publication. Read and
understand all safety information provided in that section before disassembling or upgrading this product.
Lenovo Web site
The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy,
upgrade, and maintain your computer. You can also do the following:
• Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your
computer, and special offers.
• Purchase additional services, such as support for hardware, operating systems, application programs,
network setup and configuration, and custom installations.
• Purchase upgrades and extended hardware repair services.
• Download the latest device drivers and software updates for your computer model.
• Access the online manuals for your products.
• Access the Lenovo Limited Warranty.
© Copyright Lenovo 2014
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