24
troubleshooting guide
Problem
Cause Solution
The machine will not operate in the heat
mode and displays an error message
and gives a warning beep.
One of the safety sensors has been
activated.
Check display screen for notification of cause.
• Ensure the head is lowered and locked.
• Ensure all outlet covers are correctly fitted.
• Ensure the heat shield is correctly fitted.
• Ensure the cooking chef bowl is corrected
fitted.
The machine changes speed or speed
is limited during cooking.
The speed is automatically limited when
the bowl contents reach 60°C and the hot
temperature warning indicator will be on.
This is a safety feature.
Food burning on the base of the bowl.
1 The temperature setting selected may be
too high.
2 Incorrect tool being used.
3 The stir delay is too long.
4 The tool may not be low enough in the
bowl.
5 The timer has been set for too long.
6 The sensor and/or the underside of bowl
may not be clean.
1 Reduce the temperature or power settings.
2 Check the most suitable tool is being used
and adjusted correctly.
3 Increase the frequency of the stir delay or
increase to a continuous operation.
4 Adjust the tool.
5 Cook for a shorter length of time (ensure food
is thoroughly cooked).
6 Ensure that these areas are kept clean and
dry.
Consistency of food not maintained.
1 Temperature selected too high.
2 Stir delay too frequent.
3 Ingredients cooked for too long.
4 Incorrect tool being used.
1 Reduce temperature.
2 Reduce stir delay.
3 Reduce the cooking time (ensure food is
thoroughly cooked).
4 Check the most suitable tool is being used.
Inconsistent mixing speed.
1 Ingredients too large, hard or too firm.
1 Cut food into smaller pieces, remove stones
from fruit, slowly melt ingredients without a
tool in position (but ensure a speed has been
selected).
2 Add ingredients after the head is lowered.
3 Check the most suitable tool is being used.
Difficult to shut mixer head.
1 Firm ingredients such as chocolate in the
bottom of the bowl prevent the mixer head
from locking down.
2 Stir tool has been incorrectly fitted.
1 Add ingredients after the mixer head is
lowered.
2 Ensure the stir tool is fitted into the stir tool
outlet.
Mixer runs continuously when stir
speeds are selected.
Outlet covers are incorrectly fitted.
Ensure the outlet covers are correctly fitted.
Motor speed is limited when using
attachments
Hot bowl fitted.
Remove the bowl, or cool the bowl to below
60°C.
The whisk or K-beater knocks against
the bottom of the bowl or not reaching
the ingredients in the bottom of the
bowl.
Tool at the wrong height and needs
adjusting.
Adjust the height using a suitable spanner – see
“Tool Adjustment” section.
The whisk, K-beater or creaming beater
knock against the stir assist clip.
Stir assist clip is fitted.
Remove stir assist clip – this should be used
when using the stir tool only.
Slow speed attachment cannot be
fitted.
Check your attachment is compatible for
use with your model.
Twist connection system required (Model
KAX)
Attachment must have the KAX twist
connection system
to fit the outlet.
If you own attachments featuring the Bar
Connection System
you will need to use
the KAT002ME adaptor to connect these to
the Twist Connection System on your Kitchen
Machine.
For more information visit
www.kenwoodworld.com/twist.
Содержание KCC90
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Страница 366: ...HEAD OFFICE Kenwood Limited 1 3 Kenwood Business Park New Lane Havant Hampshire PO9 2NH 5720000753 1 ...