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The following channels
cut out or "No or bad
signal!" appears:
Sport 1, Tele
5, HSE 24 and
Sonnenklar TV
DECT telephones operate
on the same frequency
as these channels.
Interference may occur
due to an inadequate
output level or poor
shielding of the cable
Consult your antenna specialist
Network problem
No connection to the
network possible
Check that the (cross-over) network
cable is correctly connected (clicked
home) (receiver, router, etc.).
Refer to your PC or network specialist
HbbTV service is not
available
The selected channel is
not provided by HbbTV.
Select a channel/transmitter that is
provided by HbbTV (e.g. ARD or ZDF)
Internet connection is not
available
Check that the (cross-over) network
cable is correctly connected (clicked
home) (receiver, router, etc.).
Refer to your PC or network specialist
22.2 Service
If, despite studying these operating instructions, you still have questions about getting started
with the unit or using it correctly, or if unexpected problems occur, please contact your specialist
dealer.
21 Troubleshooting,
service