Error code/symptom
FRU/action
215-XXX-000
(Failed IDE CD-ROM drive
test.)
1.
Try test with another CD-ROM.
2. CD-ROM drive cables.
3. CD-ROM drive.
4. System board.
217-198-XXX
(Could not establish drive
parameters.)
1.
Check cable and termination.
2. SCSI backplane.
3. Hard disk.
217-XXX-000
(Failed BIOS hard disk test)
Note:
If RAID is configured, the hard disk
number refers to the RAID logical array.
1.
Fixed disk 1 (hard disk drive 1)
2. System board
217-XXX-001
(Failed BIOS hard disk test)
Note:
If RAID is configured, the hard disk
number refers to the RAID logical array.
1.
Fixed disk 2 (hard disk drive 2)
2. System board
301-XXX-000
(Failed keyboard test.)
1.
Keyboard
2. System board
302-XXX-000
(Failed mouse test.)
1.
Mouse
2. System board
405-XXX-000
(Failed Ethernet test on
controller on the system board.)
1.
Verify that Ethernet is not disabled in BIOS.
2. System board.
405-XXX-00N
(Failed Ethernet test on
adapter in PCI slot
n
.)
1.
For n=0, system board
2. For n>0, adapter in PCI slot n
3. System board
415-XXX-000
(Failed Modem test.)
1.
Cable
Note:
Ensure modem is present and attached to computer.
2. Modem
3. System board
Error symptoms
You can use the error symptom table to find solutions to problems that have definite
symptoms.
If you cannot find the problem in the error symptom charts, go to “Starting the
diagnostic programs and viewing the test log” on page 24 to test the computer.
If you have just added new software or a new option and the computer is not
working, complete the following steps before using the error symptom charts:
1. Remove the software or device that you just added.
2. Run the diagnostic tests to determine if the computer is running correctly.
3. Reinstall the new software or new device.
In the following table, if the entry in the FRU/action column is a suggested action,
perform that action; if it is the name of a component, reseat the component and
replace it if necessary. The most likely cause of the symptom is listed first.
Symptom-to-FRU index
99
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