v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are CRUs and
which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code
Type
Error Message
Action
0x806F0013
Error
Chassis (NMI State) bus timeout
1.
Verify that you have the latest system firmware
(see “Firmware updates” on page 33).
2.
If an expansion card is installed in the blade
server, verify that the firmware for each
expansion card is up to date.
3.
Run the Setup utility and restore system setting to
defaults (see “Using the Setup utility” on page
20).
4.
Check the event logs for other related error
messages (see “Error logs” on page 99).
5.
Remove each expansion card, one at a time until
the error does not occur (see “Removing an I/O
expansion card” on page 74).
6.
Replace failing adapter and reinstall any other
expansion cards that were removed (see
“Installing an I/O expansion card” on page 78).
7.
(Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
94 and “Installing the system-board assembly” on
page 95).
0x806F0013
Error
Chassis (NMI State) software
NMI
1.
Verify that you have the latest system firmware
(see “Firmware updates” on page 33).
2.
If an expansion card is installed in the blade
server, verify that the firmware for each
expansion card is up to date.
3.
Run the Setup utility and restore system setting to
defaults (see “Using the Setup utility” on page
20).
4.
Check the event logs for other related error
messages (see “Error logs” on page 99).
5.
Reseat any expansion cards that are installed in
the blade server (see “Removing an I/O
expansion card” on page 74 and “Installing an
I/O expansion card” on page 78).
6.
Remove each expansion card, one at a time until
the error does not occur (see “Removing an I/O
expansion card” on page 74).
7.
Replace failing adapter and reinstall any other
expansion cards that were removed (see
“Installing an I/O expansion card” on page 78).
8.
(Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
94 and “Installing the system-board assembly” on
page 95).
114
BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
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