v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Error code
Description
Action
3008003
Firmware corrupt.
1.
Run the Setup utility (see “Using the Setup
utility” on page 20). Select
Load Default Settings
and save the settings.
2.
Follow the UEFI recovery procedure in
“Recovering from a UEFI update failure” on page
212.
3.
(Trained service technician only) Replace the
system board (see “Removing the system-board
assembly” on page 94 and “Installing the
system-board assembly” on page 95)
3008004
Three boot failure.
1.
Run the Setup utility (see “Using the Setup
utility” on page 20). Select
Load Default Settings
and save the settings.
2.
Update the firmware to the latest level (see
“Firmware updates” on page 33for more
information).
3.
Reseat the following components one at a time in
the order shown, restarting the server each time:
v
Battery (see “Removing the battery” on page
71 and “Installing the battery” on page 72).
v
(Trained service technician only)
Microprocessor (see “Removing a
microprocessor and heat sink” on page 85 and
“Installing a microprocessor and heat sink” on
page 88).
4.
Replace the following components one at a time
in the order shown, restarting the server each
time:
v
Battery (see “Removing the battery” on page
71 and “Installing the battery” on page 72).
v
(Trained service technician only)
Microprocessor (see “Removing a
microprocessor and heat sink” on page 85 and
“Installing a microprocessor and heat sink” on
page 88).
v
(Trained service technician only) System board
(see “Removing the system-board assembly”
on page 94 and “Installing the system-board
assembly” on page 95).
3048005
Booted secondary (backup) UEFI image.
Set SW1–4 and SW1–5 to the primary position (see
“System-board switches” on page 15).
160
BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
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