v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are CRUs and
which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code
Type
Error Message
Action
0x806F0607
Error
Group 4, processor (One of
CPUs) SM BIOS uncorrectable
error
1.
Verify that you have the latest system firmware
(see “Firmware updates” on page 33).
2.
(Trained service technician only) If the error still
occurs, replace the microprocessors one at a time
(see “Removing a microprocessor and heat sink”
on page 85 and “Removing a microprocessor and
heat sink” on page 85).
3.
(Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
94 and “Installing the system-board assembly” on
page 95).
0x806F0607
Error
Group 4, processor (all CPUs)
SM BIOS uncorrectable error
1.
Verify that you have the latest system firmware
(see “Firmware updates” on page 33).
2.
(Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
94 and “Installing the system-board assembly” on
page 95).
0x806F0607
Error
Processor
X
(CPU
X
Status) SM
BIOS uncorrectable error
1.
Verify that you have the latest system firmware
(see “Firmware updates” on page 33).
2.
(Trained service technician only) If the error still
occurs, replace microprocessor
X
(see “Removing
a microprocessor and heat sink” on page 85 and
“Removing a microprocessor and heat sink” on
page 85).
3.
(Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
94 and “Installing the system-board assembly” on
page 95).
0x806F070C
Error
Group 1 (All DIMMs) memory
configuration error
Make sure that the memory modules are installed in
the correct order and configured correctly (see
“Installing a memory module” on page 64).
0x806F070C
Error
Group 1 (DIMM Group Sta)
memory configuration error
Make sure that the memory modules are installed in
the correct order and configured correctly (see
“Installing a memory module” on page 64).
0x806F070C
Error
Group 1 (DIMM Status) memory
configuration error
Make sure that the memory modules are installed in
the correct order and configured correctly (see
“Installing a memory module” on page 64).
0x806F070C
Error
Group 1 (One of the DIMMs)
memory configuration error
Make sure that the memory modules are installed in
the correct order and configured correctly (see
“Installing a memory module” on page 64).
0x806F070C
Error
Memory device
X
(DIMM
X
Status) memory configuration
error [Note
X
=1-18
Make sure that the memory modules are installed in
the correct order and configured correctly (see
“Installing a memory module” on page 64).
140
BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
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