Contents
iv
Exploded View – Cover and Bezel...............................................................................................................19
Exploded View – Drives ...............................................................................................................................20
Exploded View – System Board ...................................................................................................................21
Replaceable Parts List .................................................................................................................................22
Keyboards ................................................................................................................................................23
Power Cords ............................................................................................................................................23
Cables and Part Numbers........................................................................................................................24
4 Diagnostics .................................................................................................................................................25
Diagnostic Tests...........................................................................................................................................25
Diagnostics Description............................................................................................................................25
HP Netserver DiagTools...............................................................................................................................25
DiagTools Capabilities .............................................................................................................................26
Introduction...................................................................................................................................................27
Tools Required.........................................................................................................................................28
Common Installation Problems ....................................................................................................................28
Troubleshooting Sequence ......................................................................................................................28
Netserver Will Not Power On ...................................................................................................................28
Problems after Netserver is Powered On ................................................................................................29
Error Messages ............................................................................................................................................29
POST Error Messages .............................................................................................................................31
Power-On Self Test (POST) Error Codes ................................................................................................32
Beep Codes .............................................................................................................................................43
Clearing the CMOS Configuration ...........................................................................................................43
Resetting a Lost Password ......................................................................................................................45
Hardware Problems......................................................................................................................................45
Monitor Does Not Work............................................................................................................................45
Keyboard or Mouse Does Not Work ........................................................................................................46
CD-ROM Drive Does Not Work ...............................................................................................................46
SCSI Device Does Not Work ...................................................................................................................46
Replacing a Battery ......................................................................................................................................46
Problems Running the Setup Utility..............................................................................................................48
5 Troubleshooting .........................................................................................................................................49
Preventive Maintenance Procedures ...........................................................................................................49
