Chapter 4
Diagnostics
31
◊
Remove all accessories, except the primary boot hard disk drive.
◊
Replace the cover and connect all cables.
◊
Turn on the monitor and the Netserver.
◊
If the Netserver now works, replace the boards and accessories one at a time to determine
which one is causing the problem.
8. If the Netserver still does not work contact your service representative to replace the Netserver.
POST Error Messages
If you get a POST text error message in reverse video, press the [Enter] key (View System Error) to get a
more detailed explanation and a possible solution.
If the Netserver starts, but POST still reports an error message, clear the CMOS configuration, as described
later in this chapter.
NOTE
HP recommends you correct the error before proceeding, even if the Netserver
appears to start successfully.
Table 4-1 describes the typical POST text error messages and the corrective action you may take to remedy
the problem.
Table 4-1. POST Error Messages
Message
Corrective Action
Operating
system not
found
•
Verify the desired boot drive has power and its SCSI cable connected.
•
Verify the SCSI cable is securely plugged into the SCSI connector on the
system board.
•
Verify the boot device is enabled in the
Setup Utility
under the Security menu.
•
Verify the boot device has an operating system installed.
If the problem persists, contact your HP support organization.
Keyboard error
(The LP 1000r
will complete
the boot
process without
a keyboard
connected.)
•
Verify the keyboard is connected to the correct connector (not the mouse
connector) at the rear of the Netserver.
If the problem persists, replace the keyboard or contact your HP support
organization.
Mouse error
(The LP 1000r
will complete
the boot
process without
a mouse
connected.)
•
Verify the mouse is connected to the correct connector (not the keyboard
connector) at the rear of the Netserver.
If the problem persists, replace the mouse or contact your HP support
organization.
