Maintenance &
Troubleshooting
User Manual - RAB237AEN
7–35
5.3.3. Problems on WBC/HGB parameters only
Tab.7-7 Problems on WBC/HGB parameters only
Problem noted
Possible cause
Corrective action
Startup failed
Possible dirty aperture
Perform a concentrated cleaning (See
Concentrated cleaning, page 7-9
), rerun sample
Possible partial blockage in
sampling needle
Remove and flush out sampling needle (See
3.7. Unblocking sampling needle, page 7-17
)
Possible leakage from syringe
block
Check syringe block for leakage and contact
your local HORIBA ABX Technical Support
Representative
Possible contaminated
reagent(s)
Check and/or replace reagent(s) if necessary
(See
3.5. Reagent installation, page 7-13
)
Possible bad HGB blank
reference voltage
Contact your local HORIBA ABX Technical
Support Representative for assistance
No results in analysis
Possible dirty apertures
Perform a concentrated cleaning (See
Concentrated cleaning, page 7-9
), rerun sample
Has diluent been delivered
correctly into WBC chamber?
Check for diluent delivering into chamber,
contact your local HORIBA ABX Technical
Support Representative
Very high results on
WBC/HGB
Possible lyse flow error
Check and/or replace Lyse reagent (See
Reagent installation, page 7-13
)
Possible fibrin clot in "T"
fitting below WBC chamber
Possible tube cap debris in
"T" fitting below WBC
chamber
Contact your local HORIBA ABX Technical
Support Representative
Suspicious patient
results
Possible dirty aperture
Perform a concentrated cleaning (See
Concentrated cleaning, page 7-9
), rerun sample
Possible leakage from syringe
blocks
Check syringe blocks for leakage and contact
your local HORIBA ABX Technical Support
Representative
Possible dirty chamber
Perform a concentrated cleaning (See
Concentrated cleaning, page 7-9
), rerun sample
QC outside acceptable
limits
Possible dirty aperture
Possible dirty chamber
Perform a concentrated cleaning (See
Concentrated cleaning, page 7-9
), rerun sample
Possible leakage from syringe
blocks
Check syringe blocks for leakage and contact
your local HORIBA ABX Technical Support
Representative
Poor calibration
Recalibrate and rerun QC (See Section 5,
).
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